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AJIO Complaints & Reviews

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Updated: Dec 4, 2025
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AJIO reviews & complaints page 152

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K
Karthik Venu
Apr 12, 2021
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A/c no. : [protected]
Ifsc code : IDIB000T111
Name: Karthik V
I had purchased two product from ajio on 05/02/2021 order id FL[protected] and the payment is prepaid payment by indian bank debit card for amount ₹1322 order placed successfully transaction details (DEBIT RRN
[protected]
For 05/02
Trasactions) but the amount debited from my account was on 11/02/2021 and I cancelled one of my order on 05/02/2021 for that product refund amount ₹971 is to be credited to my account but it is not credited till now.
When I asked ajio customer service they said we have initiated the refund from our side if the amount is not credited to your account you can raise a charge back from your bank by the given ARN no. (Attached below) when I went to bank and asked them about charge back they said the problem is not from bank side you should only contact the ajio care for the refund.
Solve my issue.
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    Renuka Sai
    Apr 11, 2021
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    I have placed order for few dresses and the amount was also deducted from my account through upi but nothing shows on ajio app regarding my order. this is highly unacceptable. please resolve this and confirm my order as soon as possible.
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      MounikaSeshadri
      Apr 11, 2021
      Resolved
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      I have ordered dresses of worth-1396 on 19-Mar-2021 and the amount got debited twice from my phonepe and i have checking with my bank and phonepe teams where they have confirmed that amount got successufully reached the merchant bank(ajio) and i have been mailing them with the details and requesting for the refund from more than 20 days, they are prolonging the issue by two days each time. So i am reaching here for help to get my refund as i have provided all the evidences with them for the complaint id COM[protected]
      May 11, 2021
      Complaint marked as Resolved 
      I have followed up with ajio team through mails and provided all requested details. Got the refund amount of 1396/- debited on Mar 19, and got credited back to my account on May 11 2021.
      AJIO customer support has been notified about the posted complaint.
      It's been two months that I am chasing the ajio team for my refund amount of ₹1396 debited on 19 Mar 2021, still I am not able to get the refund. Every time they are asking fir two-three business days time to check with no progress at the day. I have submitted all the requested details with them. Still no response from them on my refund amount. Please help me to get my refund amount
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        A
        Amirtha34
        Apr 11, 2021
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        Website: Ajio

        I ordered a yellow mustard kurtis from Ajio by November 14.the product was not delivered.i requested refund and the amount has not yet been credited to my account .despite repeated follow up no refund is initiated. I wish to be compensated for my purchase.
        AJIO customer support has been notified about the posted complaint.
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          D
          Diksharana
          Apr 10, 2021
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          It is still not showing any details about my oder but the money has been deducted tried to call customer care no response what should I do
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            D
            Divya sneha angle shaw
            Apr 10, 2021
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            Address: College More,kanchrapara,kolkata, w.d

            Hello respected sir..

            I'm a student.
            Me first time complain kr rahi hu to koi mistake ho jaye to uske liye I'm really sry..

            Mera email I'd hai'[protected]@gmail.com'or yeh complain divya shaw ke dwara kiya ja raha h..
            Me ajio se shopping karti hoon. Or yeh mail me kanchrapara se kar rhi hoon..
            Mera complain yeh hai ke ajio ke taraf se delivery service se mere pas parcel Aata Hai hai Jiska Naam Hai 'delivery courier service' is service se ek boy aata h jiska naam nitin hai.. Jiske sath mein Hamesha acche se vyavhar Karti hun Kabhi bure tarike se baat nahin ki ..vo parcel pickup karne Aaya Kisi reason se Mein Nahin De Payi, to 'delivery courier service' ke manager 'Milan Mandal'(iska office kalyani me hai) Ne Mujhe phone karke Kai bar bure tarike se baat ki rudely..maine iski complain 'ajio customer care' pr v ki thi 3 baar or kuchh ni kiya unhone or uske baad v 'delivery courier service' ke manager Milan Mandal Ne Mere Sath phone karke mentally harassment Kiya.. bolata hai tum Kyon parcel Nahin Dega. Tera baap ka naukar Nahin baitha hai .. aise hi Kahin bekar Ki baten vah Kar Raha Hai..

            had to tab Ho Gayi 08/04/2021 ki Jab mrng me mein Bahar Thi Aur Main return pickup Nahin De Paye to vas Milan Mandal mujhe phone karke Sidha Galiyan dene Laga man Baap per aur Mujhe Pagal bhi bola ki main Pagal Hun.. mentally harassment Kiya mujhe.. main Bar Bar yah complaint ajio' per kilr chuki hu par abhi tak Koi Kuchh Nahin Kiya aur uske baad bhi vo phone kiya ja rha h.
            Apne bachao me usne mere uppar galat blames lagaen.or kaha k me uske delivery boy ko Gali deti hun Bura etc.
            Maine Nitin Jo delivery boy use baat ki call record Kiya aur usne saaf kahan h k mera behaviour uske sath bahot achha h..
            Or baad me yeh delivery boy Nitin ne jhuth bolte huye kahan ke me use gali di jhgra ki marne dori..

            Sir mere pas recording hai jismein delivery boy Ne accept kiya hai ki mera behaviour uske sath bahut Achcha hai ..
            Par baad me Apne manager ke sath Milkar jhute ka Mujhmein blame dale taki vo Bach jaye.
            Maine ajio ke manager se bhi baat ki aur sabhi recording bheje per abhi tak unhone Kuchh Nahin bola nahin kiya na koi feedback mila.
            Plz help me. Mujhe in logo ne mentally harassment kar rakha hai..
            Me chahti hu aap inke khilaf streak action lijiye Aur inko punish Kijiye Kyunki yah log Ek girls ke girl ke respect ke sath khilwad kar rahe hai..
            Me kuchh recordings ka video send kar rahi hun Kyunki recording send Nahin Ho Pa rahe hain. Jo Gali de raha hai man baba kar raha hai vah Milan Mandal hai..
            Please aap log district actually ji ine Logon Ke khilaf y Logon girls ke respect ke sath kehilwad kar..
            Mujhe ghar se bahar jana hota h. Study krke class krne so help me.
            Me bahot kosis kr rhi hu par na to vedio na rha h na recordering.
            +1 photos
            AJIO customer support has been notified about the posted complaint.
            Apr 15, 2021
            Updated by Divya sneha angle shaw
            Hello sir mere naam aarti h or me ajio se shopping ki h.
            Me kolkata se hu or kanchrapara se mail kr rhi hu.

            pickup Na Dene se ajio ke taraf se pickup karne k liye service Aati Hai Jiska Naam Hai 'delivery courier service' Mein Bank Mein Thi Aur Mein pickup Nahin pai is per courier service ke manager Milan Mandal ne mujhe phone karke gande tarike se harassment Karke Gali Di aur Mata Pita per bhi Gali di.
            ise pahle bhi teen bar battamizi kar chuka tha maine jio customer care per iski complaint Bhi ki thi per unhone Kuchh Nahin Kiya aur Aaj Bhi yah log mujhe phone karke harassment kar rahe hain delivery courier service ka manager Milan Mandal Jiska office Kalyani mein hai hai aur uska delivery boy.
            Mere pass recording Hai Jis per Nitin saaf saaf kahan hai ki mera vyavhar uske sath bahut Achcha hai aur Jab Main complaint Kiya aur vahan se unke pass phone Gaya to Milan Mandal aur Nitin donon Milkar Jhooth bol rahe hain ki mera vyavhar Uske delivery boy Se Achcha Nahin Hai Main poochh ko Bura bolati hun jo ki Aisa bilkul Nahin Hai recording Mein saaf saa[censored]ska boy Nitin ne kaha hai ki mera behaviour uske sath bahut Achcha hai Iski complaint Maine Kai bar ajio pad ki per unhone Koi action Nahin liya Sar Mein Student hun aur is chij se bahut harassment Ho rhi h..
            Main jio per 15 se 16 bar complain kiya hai abhi tak hone Kuchh Nahin Kiya Hai ulta Is Tarah Se abhi mujhe phone call Aata Hai.. Mera complain Hai unhone Mere Sath galat vyavhar kiya hai aur Khud Ke bachav Mein Mera Naam kharab kiya hai jo maine nahin kiya uska galat blame lagaya hai Sar main recording bhejna chahti hun per ismein main bhej Nahin Pa rahi hun please koi contact number dijiye yah Kuchh Bhi Sar please help..
            Main chachu aap in ke khilaf action Lijiye stick se stick action Lijiye sar..plz.
            Mujhe is ajio' app Kohli ke Kai Tarah Ke problem face karne padh rahe hain..

            Mera mail I'd hai
            [protected]@gmail.com..
            Apr 15, 2021
            Updated by Divya sneha angle shaw
            Sir me ajio me din me 5 baar call kr rhi hu 3 din me 16 baar call ki par koi me supervisor se baat ni karwa rha..
            Me pareshan ho gyi hu..plz aap reply kijiye
            Apr 15, 2021
            Updated by Divya sneha angle shaw
            Ajio app me customer care 3 din me 16 bar call kar chuki ho per koi bhi supervisor se baat nahin kar Vada Na Mujhe koi call back a raha hai hai help me Sar main totally frustrate ho gayi hun..
            Mera I'd no ajio me [protected]@gmail.com register email ID h.
            Jio Mein Jhooth bol rahe hain ki mujhe call aaya hai manager ka per mujhe koi call Nahin a raha hai manager ka
            Apr 15, 2021
            Updated by Divya sneha angle shaw
            Jio meri koi complain me work ni kar rha 2 week se delivery boy or uske manager pe complain ki hu uska kuchh ni kiya sab ab mera payment me v problem kar rhe h..
            Galt2 payment kr rhe h..
            Sir me student hu..
            Help me
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              Ajioactionneeded
              Apr 9, 2021
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              My money was deducted while I was paying for an order in ajio..but the order got cancelled and was said I will get refund if money was cut..but I couldn't find a single tab in the app which shows the status of the refund..I called the customer care number for 4-5 times and waited for 6-7 times but there is no response...I want to know my refund status
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                Aditi8
                Apr 9, 2021
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                I just ordered a thing from ajio. My money got deducted but they're not showing up in the order section, which I bought. Customer care number is useless. Not reverting in a mail. What am I supposed to do ??? Kindly do needful.
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                  Valmik chavan
                  Apr 9, 2021
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                  I order trackpant and i did the payment through upi but the amount was deducted and order wasnt confirmed
                  AJIO customer support has been notified about the posted complaint.
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                    B
                    Babu Ayes
                    Apr 8, 2021
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                    Address: Ajio c/o Reliance Retail Ltd SS plaza.74/2 outer ring road BTM LayOut Bangalore 560068

                    I had purchased cloth items from ajio.com on 26/02/2021with ₹2226.94 throgh Mobikwik wallet.(order ID.FL[protected]).
                    Due to delivery unsuccessful, all the products returned and refund initiated.
                    But part of the order id:FL[protected] Ruggers slim-fit 32 size cotton pants ( return id RT[protected] amount ₹627.64 Ajio initiated the refund on 19/03/2021.
                    Twenty days already over still money not yet credited to my account. Their Razer pay bank refund status showing"refund has been delayed". I try to contact many times Ajio customer care with same matter, but no response.Where I will go for get this money?
                    When I contacted Mobikwik, they said Ajio and their bank
                    Help me to get the money from Ajio.
                    +3 photos
                    AJIO customer support has been notified about the posted complaint.
                    Apr 16, 2021
                    Updated by Babu Ayes
                    Still I didn't get the Solution of above complaint
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                      Rohithpalakkat
                      Apr 8, 2021
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                      2 days before I ordered a products from Ajio. But money was deducted order was not placed. After 48 they didn't sent email of confirmation.

                      Registered Ajio email : [protected]@gmail.com
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                        R
                        Ritz 10
                        Apr 8, 2021
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                        I had purchased product order id: FLO[protected] of Rs1170 paid via paytm and returned the same product on next day of delivery. My refund was initiated on 28 Mar 2021 but unfortunately I haven't received my refund even after 15 days, neither getting any assurance.
                        AJIO customer support has been notified about the posted complaint.
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                          imrankhan31
                          Apr 8, 2021
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                          Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India - 560068

                          Maine 30 march ko 1:14am Par order kiya thaa...

                          Or kisi wajah se Quick Cancel Kar diya Thaa...

                          uska refund abhi tak nahi milaa mujhe

                          Paytm payment bank upi se transction kiya thaa maine

                          Bhut bar emails kar chuka hu AJIO ko aisa nahi unke reply nahi aaye

                          Unhone kaha ham 9 din me solv kr denge par abhi tak koi refund nahi aaya

                          Mai is baat se bhut zaada pareshan hu

                          Mujhe Kuch oR bhi order krna hai 😑😑

                          Jabse Ghar par tak nahi Bataya maine...

                          Aapse Mai Vinamrta ke sath Nivedan karta hu mera payment wapas dilwa do aap

                          Aapka bhut aabhari Rahunga
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                            gokul140
                            Apr 8, 2021
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                            We paid 2043.82rs from phonepe, but the order was not booked. my ajio account number is [protected]. please solve this solution as soon as possible.
                            This is a terrible problem from ajio, I am a student and 2043 rs is very important for me. I never faced such problems with Myntra, Flipkart, Amazon, etc. Please try to resolve this as soon as possible. The toll-free number was also not responding.
                            AJIO customer support has been notified about the posted complaint.
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                              Hyndavi Active
                              Apr 7, 2021
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                              I have done payment through google pay and I received mail from ajio stating that payment was successful but my order was not placed in ajio app
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                                krishnapand46
                                from Gangtok, Sikkim
                                Apr 6, 2021
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                                Address: mumbai

                                My name is Krishna Kumar Pandey and my registers mobile no is [protected], my complain no is COM[protected] I ordered A product on your ajio site on the 20th of march the amount of payment is rs 2065.55. in which my account was debited money and I have not been credited back, and the order was also not placed and in my ajio account there is nothing showing .I have also complained many times about this and many times I have spoken with customer support but they are not refund my money yet. Whenever I talk to customer support, all the time they ask for a 2-day more, please return my money as soon as possible
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                                  Website: Ajio.com

                                  Had returned a product and asked for refund on the website(Order ID : FL[protected]) for Rs 833. They said it was initiated in February 3, 2021 and would be credited within 7 to 10 working days. Till date the amount has not been credited to my account. My bank says they cannot see any requests for this amount to my account.
                                  AJIO customer support has been notified about the posted complaint.
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                                    V
                                    Vaishnavi sangappanavar
                                    Apr 6, 2021
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                                    Address: Drugarathna apartments hospet

                                    I shopping 1, 977.60/- and paired amount with Google pay but order as not been placed
                                    +2 photos
                                    AJIO customer support has been notified about the posted complaint.
                                    Apr 06, 2021
                                    Updated by Vaishnavi sangappanavar
                                    Please resolve this problem
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                                      Vaishnavi sangappanavar
                                      Apr 6, 2021
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                                      Resolved

                                      Address: [email protected]

                                      I paided 1977.60 from Google pay but order as not been confirmed
                                      +2 photos
                                      Apr 6, 2021
                                      Complaint marked as Resolved 
                                      AJIO customer support has been notified about the posted complaint.
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                                        MadhuriJhunjhunwala
                                        Apr 6, 2021
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                                        I have been chasing for refund amount of Rs 1764 for more than 4 months now.Made multiple complain, called customer care and dropped an email but there is no resolution yet. They auto resolve the complaint ID without even confirming it with the customer whether it was resolved or not.
                                        Please refund my money back and also the harassment I have faced from last 4 months for a single product refund.
                                        +1 photos
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                                        Apr 06, 2021
                                        Updated by MadhuriJhunjhunwala
                                        I have called customer care like more than 50 times and there is new representative each time... so I have to explain the entire scenario again to them... it so harrasing and more over all of them raise a complain ID and give a date... but it gets auto resolved from back end on that day ..and I have not received my money back. I mean this is clearly not a delay but a theft. I want my money back.
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