AJIO Complaints & Reviews

Very sad to tell on the bad customer service from AJIO. I bought one item on 26-Feb-2021. Fault item delivered by 05-Mar-21. Requested for return. The item they are not picking up and simply updating the pickup date. Its almost 1.5 months . Very sad to say that item not picked up and amount not yet returned . When we raise any complaint in the AJIO app they simple mark to resolve state without taking any action.Very bad customer service.

Order ID: FL[protected]

My Ajio account was hacked
So, I can't able to access the account, even login
While login besides the email it shows
_hacked
Customer service is very poor
Please respond as soon as possible
Thank you

I haven't received my order yet but i received message that ur order is successfully delivered. Even in ajio app it is showing it is delivered. I have paid before only.

I HAVE CHANGED MY PHONE NO FROM [protected] TO [protected].PLZ UPDATE IT WITH MY ACCOUNT.
MAIL ID IS SAME-sanghaik.[protected]@gmail.com

I purchased the product of ROZVEH ON[protected].
The product was delivered to me. As this is not fit to me I opted for Return.
My Ajio package with AWB [protected] - Delhivery . The delivery boy is not taking the product by mentioning the reason that the the Tag number is not tallying. But I have placed the return what ever you have delivered to me.
This process is repeated thrice by me
But there was no response from AJIO team
Kindly see my mail dated[protected]
Hey Pendyala Ramakrishna, your AJIO complaint, with ID COM[protected] has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before[protected]. For details click here bit.ly/37ook6p
The above message has been forwarded to me on yesterday.
Today Delivery courtier has forwarded the following message
Your Ajio package with AWB [protected] will be picked today - Delhivery
But no use for me.
No one has picked up the product.
AJIO team is simply making a recorded call me. It's also no use.
Please tell me whether you are taking back the product or not.
I am facing lot of disappointment with you.
Please resolve the issue at the earliest.
I am using Amazon, flipcart, Myntra e commerce websites. There I am not facing any troubles.
If this happens to be repeated the same reflects in your business.
Please arrange call back to me with your team so that I will explain indetail.

Till today there was no response. Simply you are giveing recorded messages. no action at all
plase talk to me once.

my Mobile number is [protected] MY MAIL ID IS [protected]@gmail.com

My ajio account is showing hacked and not able to sign in

My order is cancelled on 6th April but I didn't get back my refund till now order I'd FL[protected]

I placed an order and the amount was deducted from my account through upi but the status of my order is not showing on my ajio account. Also I didn’t get any email or confirmation letter regarding my purchase.
Please resolve this and confirm my order as soon as possible.

I had ordered to ajio through razorpay on 24 Feb 2021 my money had debited from my amount but my order failed and again I ordered, I received the items for second order, till now I had not received the refund for failed order, I had contacted many times both razorpay and ajio, but there is no proper response from both and I had enclosed the account statement of amount debited two times for single order, plz issue the refund as early as possible, thank with regards

I ordered a "AND" brand product, but they delivered me a wrong product of a cheap brand. I have returned the product. After a month, they responded with a mail and said that I had returned a non-Ajio product and I am a liar. I called and mailed multiple times to AJIO customer services. They are just giving me false promises and extending the date of resolution. I need my money back and an apology from AJIO.

Order ID - FL[protected] (Date of order - 13th March 2021)
returned ID - RT[protected]Date of return - 19th March 2021)

I am a research scholar in a reputed institute, and the government paying me well for my work. I don't need to do such cheap tactics like returning a fake product and all.

They are telling that the refund has been completed but I haven’t received the amount yet it has been around 10 days now I am tired of calling them but I received no response

12 April 2021 I ordered a jeans and a t shirt from the Ajio app to which i made a payment and the amount was deducted from my back account as well but the app showed failed transaction . May i know if my order is placed or not ..and if not please may i have my total amount back at the earliest.

Thank you
Sakshi Dubey

Hello,

My amount got deducted but no order showing in my orders and not even received any email from AJIO about order received.

I want solution asap

My email: [protected]@gmail.com
Contact: [protected]

UPI transaction ID:[protected]
Amount: 2988.20

Please resolve it asap.

Thanks

A/c no. : [protected]
Ifsc code : IDIB000T111
Name: Karthik V
I had purchased two product from ajio on 05/02/2021 order id FL[protected] and the payment is prepaid payment by indian bank debit card for amount ₹1322 order placed successfully transaction details (DEBIT RRN
[protected]
For 05/02
Trasactions) but the amount debited from my account was on 11/02/2021 and I cancelled one of my order on 05/02/2021 for that product refund amount ₹971 is to be credited to my account but it is not credited till now.
When I asked ajio customer service they said we have initiated the refund from our side if the amount is not credited to your account you can raise a charge back from your bank by the given ARN no. (Attached below) when I went to bank and asked them about charge back they said the problem is not from bank side you should only contact the ajio care for the refund.
Solve my issue.

I have placed order for few dresses and the amount was also deducted from my account through upi but nothing shows on ajio app regarding my order. this is highly unacceptable. please resolve this and confirm my order as soon as possible.

I have ordered dresses of worth-1396 on 19-Mar-2021 and the amount got debited twice from my phonepe and i have checking with my bank and phonepe teams where they have confirmed that amount got successufully reached the merchant bank(ajio) and i have been mailing them with the details and requesting for the refund from more than 20 days, they are prolonging the issue by two days each time. So i am reaching here for help to get my refund as i have provided all the evidences with them for the complaint id COM[protected]

I ordered a yellow mustard kurtis from Ajio by November 14.the product was not delivered.i requested refund and the amount has not yet been credited to my account .despite repeated follow up no refund is initiated. I wish to be compensated for my purchase.

It is still not showing any details about my oder but the money has been deducted tried to call customer care no response what should I do

Hello respected sir..

I'm a student.
Me first time complain kr rahi hu to koi mistake ho jaye to uske liye I'm really sry..

Mera email I'd hai'[protected]@gmail.com'or yeh complain divya shaw ke dwara kiya ja raha h..
Me ajio se shopping karti hoon. Or yeh mail me kanchrapara se kar rhi hoon..
Mera complain yeh hai ke ajio ke taraf se delivery service se mere pas parcel Aata Hai hai Jiska Naam Hai 'delivery courier service' is service se ek boy aata h jiska naam nitin hai.. Jiske sath mein Hamesha acche se vyavhar Karti hun Kabhi bure tarike se baat nahin ki ..vo parcel pickup karne Aaya Kisi reason se Mein Nahin De Payi, to 'delivery courier service' ke manager 'Milan Mandal'(iska office kalyani me hai) Ne Mujhe phone karke Kai bar bure tarike se baat ki rudely..maine iski complain 'ajio customer care' pr v ki thi 3 baar or kuchh ni kiya unhone or uske baad v 'delivery courier service' ke manager Milan Mandal Ne Mere Sath phone karke mentally harassment Kiya.. bolata hai tum Kyon parcel Nahin Dega. Tera baap ka naukar Nahin baitha hai .. aise hi Kahin bekar Ki baten vah Kar Raha Hai..

had to tab Ho Gayi 08/04/2021 ki Jab mrng me mein Bahar Thi Aur Main return pickup Nahin De Paye to vas Milan Mandal mujhe phone karke Sidha Galiyan dene Laga man Baap per aur Mujhe Pagal bhi bola ki main Pagal Hun.. mentally harassment Kiya mujhe.. main Bar Bar yah complaint ajio' per kilr chuki hu par abhi tak Koi Kuchh Nahin Kiya aur uske baad bhi vo phone kiya ja rha h.
Apne bachao me usne mere uppar galat blames lagaen.or kaha k me uske delivery boy ko Gali deti hun Bura etc.
Maine Nitin Jo delivery boy use baat ki call record Kiya aur usne saaf kahan h k mera behaviour uske sath bahot achha h..
Or baad me yeh delivery boy Nitin ne jhuth bolte huye kahan ke me use gali di jhgra ki marne dori..

Sir mere pas recording hai jismein delivery boy Ne accept kiya hai ki mera behaviour uske sath bahut Achcha hai ..
Par baad me Apne manager ke sath Milkar jhute ka Mujhmein blame dale taki vo Bach jaye.
Maine ajio ke manager se bhi baat ki aur sabhi recording bheje per abhi tak unhone Kuchh Nahin bola nahin kiya na koi feedback mila.
Plz help me. Mujhe in logo ne mentally harassment kar rakha hai..
Me chahti hu aap inke khilaf streak action lijiye Aur inko punish Kijiye Kyunki yah log Ek girls ke girl ke respect ke sath khilwad kar rahe hai..
Me kuchh recordings ka video send kar rahi hun Kyunki recording send Nahin Ho Pa rahe hain. Jo Gali de raha hai man baba kar raha hai vah Milan Mandal hai..
Please aap log district actually ji ine Logon Ke khilaf y Logon girls ke respect ke sath kehilwad kar..
Mujhe ghar se bahar jana hota h. Study krke class krne so help me.
Me bahot kosis kr rhi hu par na to vedio na rha h na recordering.

My money was deducted while I was paying for an order in ajio..but the order got cancelled and was said I will get refund if money was cut..but I couldn't find a single tab in the app which shows the status of the refund..I called the customer care number for 4-5 times and waited for 6-7 times but there is no response...I want to know my refund status