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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
Complaints 4157
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 151

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M
Muhammed khais
Apr 27, 2021
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I have placed an order through ajio app and done payment via googlepay. But in the order menu of the ajio app doesn’t show the order i placed.
Apr 27, 2021
Complaint marked as Resolved 
Now the order is showing in the Ajio app
AJIO customer support has been notified about the posted complaint.
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    A
    Aanchal Walia
    Apr 27, 2021
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    On 27/04/2021 at 1:24 my bank account debited the amount of 2002 INR against the order I placed. However the app shows no order has been placed but the money has been deducted from my account. I request you to please resolve this issue as soon as possible. I also didn’t receive any confirmation mail regarding the order. Hope you look into this matter soon.
    AJIO customer support has been notified about the posted complaint.
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      B
      [email protected]
      Apr 27, 2021
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      Address: Bangalore

      Received empty cover instead of the product, when I connected with them, they are saying that the product was delivered safely and talking very rudely

      I have purchased this in Feb 2021 month and till now no resolution
      AJIO customer support has been notified about the posted complaint.
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      The issue is not resolved
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      No updates yes
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        M
        mohammed niyas ksd
        from Muluppilagadu, Kerala
        Apr 25, 2021
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        I have ordered a product and get and returned but even after 1 month refund has not been initiated.It was shown that the refund would be initiated soon and to my surprise now it showing that the product is delivered and you can return or exchange the product.please do necessary
        AJIO customer support has been notified about the posted complaint.
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          S
          Salini Radha
          Apr 25, 2021
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          Address: Balaji school, jammalamadugu,516434

          Please unblock my account...I want return my order
          AJIO customer support has been notified about the posted complaint.
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            S
            Sonampoddar
            Apr 25, 2021
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            Website: Www.ajio.com

            So my account was hacked and my wallet was emptied .. I called them immediately and they took one month to respond .. finally they accepted the glitch in their system and was ready to refund my amount . Then immediately I tried logging it dint happen .. and no response post that . Recently I received a response saying any transfers done from the account is treated as done by customer .. what a get away !!!
            AJIO customer support has been notified about the posted complaint.
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              K
              Kavyamanoj
              Apr 24, 2021
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              I placed an order in Ajio for a jacket and i got delivered a t shirt today...The address on the package was mine but inside the package the product was different and the bill was also named on someone else's address..
              I need a refund or an exchange for the same
              AJIO customer support has been notified about the posted complaint.
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              This also happened but because my account is hacked I am helpless
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                B
                Basapi Hansepi
                Apr 24, 2021
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                I've ordered a shirt from AJIO just now and payment is also done through phonePe but it didn't show any order details
                AJIO customer support has been notified about the posted complaint.
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                  N
                  Nikithas
                  Apr 23, 2021
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                  I have returned the product to ajio with all the tags and the product was in good condition. It's been almost a month but I didn't receive the refund I got a email that my refund was initiated on April 2nd but till now I didn't get any refund.
                  I have sent them multiple emails but it was of no use.will never again order anything from ajio
                  AJIO customer support has been notified about the posted complaint.
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                    V
                    Varshini Vidhya Vasan
                    Apr 21, 2021
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                    I placed an order at ajio and my money was deducted but no order was placed
                    AJIO customer support has been notified about the posted complaint.
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                      A
                      Abhi Sai Ras
                      Apr 21, 2021
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                      Address: Suryapet

                      Plz solve my problem as soon as possible
                      AJIO customer support has been notified about the posted complaint.
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                        M
                        Muzamil Yousf
                        Apr 21, 2021
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                        Address: Cheki Cholend Jammu and Kashmir

                        My ajio account was hacked. and i had money in my ajio wallet. Ajio customer care support is not responding at all. i’ve emailed them a lot of time.
                        AJIO customer support has been notified about the posted complaint.
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                          A
                          Arya Rajeevan1234
                          Apr 21, 2021
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                          Address: Calicut

                          I ordered for a shirt then due to some adress issues i canceled it and they give me the refund .then i reordered the same shirt the order is not placed yet and my money was deducted from my account .i send around 30 mails and call to the customercare service there is no reply from them .very shameful thief app
                          AJIO customer support has been notified about the posted complaint.
                          Apr 21, 2021
                          Updated by Arya Rajeevan1234                           I want my money back .from the bank statement the cash has been trasacted but the order is not yet placed
                          Apr 23, 2021
                          Updated by Arya Rajeevan1234                           The problem was solved today .i got my money back.i send an email to the grievance officer of ajio then i got a sudden response .they resolved my problem
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                            A
                            Anikutty
                            from Mumbai, Maharashtra
                            Apr 20, 2021
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                            Address: Saras Chettiyarmukku Mayyanad PO Kollam

                            Did not get refund of two of my Kurtis...almost a month now
                            AJIO customer support has been notified about the posted complaint.
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                            Will they look into the matter
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                              H
                              Hirak Koley
                              Apr 20, 2021
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                              I have ordered on 10 April 2021 two leggings in ajio which should be delivered by 20 April 2021 but they haven't shown any details about delivery time or date till now. Really faustrating and not appreciated. Please resolve as soon as possible. Order Id #FL[protected].
                              AJIO customer support has been notified about the posted complaint.
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                                M
                                mohammed niyas ksd
                                from Muluppilagadu, Kerala
                                Apr 20, 2021
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                                My order with order id FL[protected].I have returned the product many days ago and still not recieved my refund.Your last date of refund you said was also over.
                                AJIO customer support has been notified about the posted complaint.
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                                No reply from your side
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                                  N
                                  Nikhil93
                                  Apr 20, 2021
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                                  I placed an order on Ajio using there app and my order was not placed but the amount was deducted from my paytm. Now it has been around 20 days and 35 emails later they just keep on postponing the resolve date
                                  AJIO customer support has been notified about the posted complaint.
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                                    S
                                    sivasakthivel kandasaamiy
                                    Apr 19, 2021
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                                    I've ordered 3 joggers of rupees 1299 its been debited from my account and also got message
                                    but not ordered
                                    please initiate an immediate action on it and give me
                                    the further refund
                                    AJIO customer support has been notified about the posted complaint.
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                                      O
                                      Oshita
                                      Apr 19, 2021
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                                      I placed an order today and the amount was deducted from my account through upi but the status of my order is not showing on my ajio account. Also I didn’t get any email or confirmation letter regarding my purchase.
                                      Please resolve this and confirm my order as soon as possible.
                                      AJIO customer support has been notified about the posted complaint.
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                                        A
                                        Anjulijo
                                        Apr 19, 2021
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                                        Very sad to tell on the bad customer service from AJIO. I bought one item on 26-Feb-2021. Fault item delivered by 05-Mar-21. Requested for return. The item they are not picking up and simply updating the pickup date. Its almost 1.5 months . Very sad to say that item not picked up and amount not yet returned . When we raise any complaint in the AJIO app they simple mark to resolve state without taking any action.Very bad customer service.

                                        Order ID: FL[protected]
                                        AJIO customer support has been notified about the posted complaint.
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