AJIO Complaints & Reviews

I placed an order on Ajio using there app and my order was not placed but the amount was deducted from my paytm. Now it has been around 20 days and 35 emails later they just keep on postponing the resolve date

I've ordered 3 joggers of rupees 1299 its been debited from my account and also got message
but not ordered
please initiate an immediate action on it and give me
the further refund

I placed an order today and the amount was deducted from my account through upi but the status of my order is not showing on my ajio account. Also I didn’t get any email or confirmation letter regarding my purchase.
Please resolve this and confirm my order as soon as possible.

Very sad to tell on the bad customer service from AJIO. I bought one item on 26-Feb-2021. Fault item delivered by 05-Mar-21. Requested for return. The item they are not picking up and simply updating the pickup date. Its almost 1.5 months . Very sad to say that item not picked up and amount not yet returned . When we raise any complaint in the AJIO app they simple mark to resolve state without taking any action.Very bad customer service.

Order ID: FL[protected]

My Ajio account was hacked
So, I can't able to access the account, even login
While login besides the email it shows
_hacked
Customer service is very poor
Please respond as soon as possible
Thank you

I haven't received my order yet but i received message that ur order is successfully delivered. Even in ajio app it is showing it is delivered. I have paid before only.

I HAVE CHANGED MY PHONE NO FROM [protected] TO [protected].PLZ UPDATE IT WITH MY ACCOUNT.
MAIL ID IS SAME-sanghaik.[protected]@gmail.com

I purchased the product of ROZVEH ON[protected].
The product was delivered to me. As this is not fit to me I opted for Return.
My Ajio package with AWB [protected] - Delhivery . The delivery boy is not taking the product by mentioning the reason that the the Tag number is not tallying. But I have placed the return what ever you have delivered to me.
This process is repeated thrice by me
But there was no response from AJIO team
Kindly see my mail dated[protected]
Hey Pendyala Ramakrishna, your AJIO complaint, with ID COM[protected] has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before[protected]. For details click here bit.ly/37ook6p
The above message has been forwarded to me on yesterday.
Today Delivery courtier has forwarded the following message
Your Ajio package with AWB [protected] will be picked today - Delhivery
But no use for me.
No one has picked up the product.
AJIO team is simply making a recorded call me. It's also no use.
Please tell me whether you are taking back the product or not.
I am facing lot of disappointment with you.
Please resolve the issue at the earliest.
I am using Amazon, flipcart, Myntra e commerce websites. There I am not facing any troubles.
If this happens to be repeated the same reflects in your business.
Please arrange call back to me with your team so that I will explain indetail.

Till today there was no response. Simply you are giveing recorded messages. no action at all
plase talk to me once.

my Mobile number is [protected] MY MAIL ID IS [protected]@gmail.com

My ajio account is showing hacked and not able to sign in

My order is cancelled on 6th April but I didn't get back my refund till now order I'd FL[protected]

I placed an order and the amount was deducted from my account through upi but the status of my order is not showing on my ajio account. Also I didn’t get any email or confirmation letter regarding my purchase.
Please resolve this and confirm my order as soon as possible.

I had ordered to ajio through razorpay on 24 Feb 2021 my money had debited from my amount but my order failed and again I ordered, I received the items for second order, till now I had not received the refund for failed order, I had contacted many times both razorpay and ajio, but there is no proper response from both and I had enclosed the account statement of amount debited two times for single order, plz issue the refund as early as possible, thank with regards

I ordered a "AND" brand product, but they delivered me a wrong product of a cheap brand. I have returned the product. After a month, they responded with a mail and said that I had returned a non-Ajio product and I am a liar. I called and mailed multiple times to AJIO customer services. They are just giving me false promises and extending the date of resolution. I need my money back and an apology from AJIO.

Order ID - FL[protected] (Date of order - 13th March 2021)
returned ID - RT[protected]Date of return - 19th March 2021)

I am a research scholar in a reputed institute, and the government paying me well for my work. I don't need to do such cheap tactics like returning a fake product and all.

They are telling that the refund has been completed but I haven’t received the amount yet it has been around 10 days now I am tired of calling them but I received no response

12 April 2021 I ordered a jeans and a t shirt from the Ajio app to which i made a payment and the amount was deducted from my back account as well but the app showed failed transaction . May i know if my order is placed or not ..and if not please may i have my total amount back at the earliest.

Thank you
Sakshi Dubey

Hello,

My amount got deducted but no order showing in my orders and not even received any email from AJIO about order received.

I want solution asap

My email: [protected]@gmail.com
Contact: [protected]

UPI transaction ID:[protected]
Amount: 2988.20

Please resolve it asap.

Thanks

A/c no. : [protected]
Ifsc code : IDIB000T111
Name: Karthik V
I had purchased two product from ajio on 05/02/2021 order id FL[protected] and the payment is prepaid payment by indian bank debit card for amount ₹1322 order placed successfully transaction details (DEBIT RRN
[protected]
For 05/02
Trasactions) but the amount debited from my account was on 11/02/2021 and I cancelled one of my order on 05/02/2021 for that product refund amount ₹971 is to be credited to my account but it is not credited till now.
When I asked ajio customer service they said we have initiated the refund from our side if the amount is not credited to your account you can raise a charge back from your bank by the given ARN no. (Attached below) when I went to bank and asked them about charge back they said the problem is not from bank side you should only contact the ajio care for the refund.
Solve my issue.

I have placed order for few dresses and the amount was also deducted from my account through upi but nothing shows on ajio app regarding my order. this is highly unacceptable. please resolve this and confirm my order as soon as possible.

I have ordered dresses of worth-1396 on 19-Mar-2021 and the amount got debited twice from my phonepe and i have checking with my bank and phonepe teams where they have confirmed that amount got successufully reached the merchant bank(ajio) and i have been mailing them with the details and requesting for the refund from more than 20 days, they are prolonging the issue by two days each time. So i am reaching here for help to get my refund as i have provided all the evidences with them for the complaint id COM[protected]

I ordered a yellow mustard kurtis from Ajio by November 14.the product was not delivered.i requested refund and the amount has not yet been credited to my account .despite repeated follow up no refund is initiated. I wish to be compensated for my purchase.