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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 153

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V
Valmik chavan
Apr 9, 2021
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I order trackpant and i did the payment through upi but the amount was deducted and order wasnt confirmed
AJIO customer support has been notified about the posted complaint.
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    B
    Babu Ayes
    Apr 8, 2021
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    Address: Ajio c/o Reliance Retail Ltd SS plaza.74/2 outer ring road BTM LayOut Bangalore 560068

    I had purchased cloth items from ajio.com on 26/02/2021with ₹2226.94 throgh Mobikwik wallet.(order ID.FL[protected]).
    Due to delivery unsuccessful, all the products returned and refund initiated.
    But part of the order id:FL[protected] Ruggers slim-fit 32 size cotton pants ( return id RT[protected] amount ₹627.64 Ajio initiated the refund on 19/03/2021.
    Twenty days already over still money not yet credited to my account. Their Razer pay bank refund status showing"refund has been delayed". I try to contact many times Ajio customer care with same matter, but no response.Where I will go for get this money?
    When I contacted Mobikwik, they said Ajio and their bank
    Help me to get the money from Ajio.
    AJIO customer support has been notified about the posted complaint.
    Apr 16, 2021
    Updated by Babu Ayes     Still I didn't get the Solution of above complaint
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      R
      Rohithpalakkat
      Apr 8, 2021
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      2 days before I ordered a products from Ajio. But money was deducted order was not placed. After 48 they didn't sent email of confirmation.

      Registered Ajio email : [protected]@gmail.com
      AJIO customer support has been notified about the posted complaint.
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        R
        Ritz 10
        Apr 8, 2021
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        I had purchased product order id: FLO[protected] of Rs1170 paid via paytm and returned the same product on next day of delivery. My refund was initiated on 28 Mar 2021 but unfortunately I haven't received my refund even after 15 days, neither getting any assurance.
        AJIO customer support has been notified about the posted complaint.
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          I
          imrankhan31
          Apr 8, 2021
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          Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India - 560068

          Maine 30 march ko 1:14am Par order kiya thaa...

          Or kisi wajah se Quick Cancel Kar diya Thaa...

          uska refund abhi tak nahi milaa mujhe

          Paytm payment bank upi se transction kiya thaa maine

          Bhut bar emails kar chuka hu AJIO ko aisa nahi unke reply nahi aaye

          Unhone kaha ham 9 din me solv kr denge par abhi tak koi refund nahi aaya

          Mai is baat se bhut zaada pareshan hu

          Mujhe Kuch oR bhi order krna hai 😑😑

          Jabse Ghar par tak nahi Bataya maine...

          Aapse Mai Vinamrta ke sath Nivedan karta hu mera payment wapas dilwa do aap

          Aapka bhut aabhari Rahunga
          AJIO customer support has been notified about the posted complaint.
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            G
            gokul140
            Apr 8, 2021
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            We paid 2043.82rs from phonepe, but the order was not booked. my ajio account number is [protected]. please solve this solution as soon as possible.
            This is a terrible problem from ajio, I am a student and 2043 rs is very important for me. I never faced such problems with Myntra, Flipkart, Amazon, etc. Please try to resolve this as soon as possible. The toll-free number was also not responding.
            AJIO customer support has been notified about the posted complaint.
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              H
              Hyndavi Active
              Apr 7, 2021
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              I have done payment through google pay and I received mail from ajio stating that payment was successful but my order was not placed in ajio app
              AJIO customer support has been notified about the posted complaint.
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                K
                krishnapand46
                from Gangtok, Sikkim
                Apr 6, 2021
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                Address: mumbai

                My name is Krishna Kumar Pandey and my registers mobile no is [protected], my complain no is COM[protected] I ordered A product on your ajio site on the 20th of march the amount of payment is rs 2065.55. in which my account was debited money and I have not been credited back, and the order was also not placed and in my ajio account there is nothing showing .I have also complained many times about this and many times I have spoken with customer support but they are not refund my money yet. Whenever I talk to customer support, all the time they ask for a 2-day more, please return my money as soon as possible
                AJIO customer support has been notified about the posted complaint.
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                  M
                  [email protected]
                  Apr 6, 2021
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                  Website: Ajio.com

                  Had returned a product and asked for refund on the website(Order ID : FL[protected]) for Rs 833. They said it was initiated in February 3, 2021 and would be credited within 7 to 10 working days. Till date the amount has not been credited to my account. My bank says they cannot see any requests for this amount to my account.
                  AJIO customer support has been notified about the posted complaint.
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                    V
                    Vaishnavi sangappanavar
                    Apr 6, 2021
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                    Address: Drugarathna apartments hospet

                    I shopping 1, 977.60/- and paired amount with Google pay but order as not been placed
                    AJIO customer support has been notified about the posted complaint.
                    Apr 06, 2021
                    Updated by Vaishnavi sangappanavar                     Please resolve this problem
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                      V
                      Vaishnavi sangappanavar
                      Apr 6, 2021
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                      Resolved

                      Address: [email protected]

                      I paided 1977.60 from Google pay but order as not been confirmed
                      Apr 6, 2021
                      Complaint marked as Resolved 
                      [email protected]
                      AJIO customer support has been notified about the posted complaint.
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                        M
                        MadhuriJhunjhunwala
                        Apr 6, 2021
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                        I have been chasing for refund amount of Rs 1764 for more than 4 months now.Made multiple complain, called customer care and dropped an email but there is no resolution yet. They auto resolve the complaint ID without even confirming it with the customer whether it was resolved or not.
                        Please refund my money back and also the harassment I have faced from last 4 months for a single product refund.
                        AJIO customer support has been notified about the posted complaint.
                        Apr 06, 2021
                        Updated by MadhuriJhunjhunwala                         I have called customer care like more than 50 times and there is new representative each time... so I have to explain the entire scenario again to them... it so harrasing and more over all of them raise a complain ID and give a date... but it gets auto resolved from back end on that day ..and I have not received my money back. I mean this is clearly not a delay but a theft. I want my money back.
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                          S
                          sowmyareddy A
                          Apr 6, 2021
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                          Hi Team,
                          When I am trying to add a product to my bag it's showing Oops something went wrong please try again after sometime error. Same issue in mobile app, browser and desktop as well, tried clearing cache, cookies, deleted app installed again but still I am getting the same issue.

                          Please help me on this.
                          AJIO customer support has been notified about the posted complaint.
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                          Is your problem is resolved

                          I am also facing the same issue

                          I will provide you a file

                          If you want to help me

                          Please contact the mail
                          [protected]@gmail.com
                          Reply
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                            L
                            lalitharudra
                            Apr 5, 2021
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                            Return initiated but product picked up plz pick up and refund my amount.. Am regular to Ajio but this is very disappointing... I need my money back... If you can't provide genuine product then refund the amount..
                            AJIO customer support has been notified about the posted complaint.
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                              A
                              avita kalra
                              Apr 5, 2021
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                              Amount deduct via phonepe from my account but order not placed. An email recived regarding payment done to Ajio .screenshot of email attached.
                              AJIO customer support has been notified about the posted complaint.
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                                B
                                Brunda sumala
                                Apr 4, 2021
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                                Address: 14 no street, 4-2-206

                                Amount has been deducted from my account
                                But order is not placed
                                AJIO customer support has been notified about the posted complaint.
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                                  N
                                  NCNongkhlaw
                                  Apr 4, 2021
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                                  Address: Lumsohphoh Nongthymmai, Near Osisa School
                                  Website: www.ajio.com

                                  I recently ordered from Ajio and paid via GPay. The amount seems to be deducted but the order on the app wasnt shown nor processed. I want a refund as soon as possible and to cancel the order.
                                  AJIO customer support has been notified about the posted complaint.
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                                    D
                                    Divyaaaa
                                    Apr 4, 2021
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                                    Website: Ajio

                                    Amount to deducted from my account but order is not yet placed.
                                    AJIO customer support has been notified about the posted complaint.
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                                      R
                                      Rushali Bhattarai
                                      Apr 4, 2021
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                                      Mistakly my order got the address of my previous house.
                                      i did not get a call from the delivary guy tbefore dropping my package
                                      i want the probelm to be solved
                                      please help me
                                      AJIO customer support has been notified about the posted complaint.
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                                        A
                                        apra parihar
                                        Apr 4, 2021
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                                        I ordered 3 items but and paid the amount by upi I'd but for some reason I had to cancel my order but I did not got my money refunded
                                        AJIO customer support has been notified about the posted complaint.
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