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AJIO Complaints & Reviews

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Updated: Apr 28, 2026
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AJIO reviews & complaints page 153

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A
Aditi8
Apr 9, 2021
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I just ordered a thing from ajio. My money got deducted but they're not showing up in the order section, which I bought. Customer care number is useless. Not reverting in a mail. What am I supposed to do ??? Kindly do needful.
AJIO customer support has been notified about the posted complaint.
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    V
    Valmik chavan
    Apr 9, 2021
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    I order trackpant and i did the payment through upi but the amount was deducted and order wasnt confirmed
    AJIO customer support has been notified about the posted complaint.
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      B
      Babu Ayes
      Apr 8, 2021
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      Address: Ajio c/o Reliance Retail Ltd SS plaza.74/2 outer ring road BTM LayOut Bangalore 560068

      I had purchased cloth items from ajio.com on 26/02/2021with ₹2226.94 throgh Mobikwik wallet.(order ID.FL[protected]).
      Due to delivery unsuccessful, all the products returned and refund initiated.
      But part of the order id:FL[protected] Ruggers slim-fit 32 size cotton pants ( return id RT[protected] amount ₹627.64 Ajio initiated the refund on 19/03/2021.
      Twenty days already over still money not yet credited to my account. Their Razer pay bank refund status showing"refund has been delayed". I try to contact many times Ajio customer care with same matter, but no response.Where I will go for get this money?
      When I contacted Mobikwik, they said Ajio and their bank
      Help me to get the money from Ajio.
      AJIO customer support has been notified about the posted complaint.
      Apr 16, 2021
      Updated by Babu Ayes
      Still I didn't get the Solution of above complaint
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        R
        Rohithpalakkat
        Apr 8, 2021
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        2 days before I ordered a products from Ajio. But money was deducted order was not placed. After 48 they didn't sent email of confirmation.

        Registered Ajio email : [protected]@gmail.com
        AJIO customer support has been notified about the posted complaint.
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          R
          Ritz 10
          Apr 8, 2021
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          I had purchased product order id: FLO[protected] of Rs1170 paid via paytm and returned the same product on next day of delivery. My refund was initiated on 28 Mar 2021 but unfortunately I haven't received my refund even after 15 days, neither getting any assurance.
          AJIO customer support has been notified about the posted complaint.
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            I
            imrankhan31
            Apr 8, 2021
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            Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India - 560068

            Maine 30 march ko 1:14am Par order kiya thaa...

            Or kisi wajah se Quick Cancel Kar diya Thaa...

            uska refund abhi tak nahi milaa mujhe

            Paytm payment bank upi se transction kiya thaa maine

            Bhut bar emails kar chuka hu AJIO ko aisa nahi unke reply nahi aaye

            Unhone kaha ham 9 din me solv kr denge par abhi tak koi refund nahi aaya

            Mai is baat se bhut zaada pareshan hu

            Mujhe Kuch oR bhi order krna hai 😑😑

            Jabse Ghar par tak nahi Bataya maine...

            Aapse Mai Vinamrta ke sath Nivedan karta hu mera payment wapas dilwa do aap

            Aapka bhut aabhari Rahunga
            AJIO customer support has been notified about the posted complaint.
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              G
              gokul140
              Apr 8, 2021
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              We paid 2043.82rs from phonepe, but the order was not booked. my ajio account number is [protected]. please solve this solution as soon as possible.
              This is a terrible problem from ajio, I am a student and 2043 rs is very important for me. I never faced such problems with Myntra, Flipkart, Amazon, etc. Please try to resolve this as soon as possible. The toll-free number was also not responding.
              AJIO customer support has been notified about the posted complaint.
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                H
                Hyndavi Active
                Apr 7, 2021
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                I have done payment through google pay and I received mail from ajio stating that payment was successful but my order was not placed in ajio app
                AJIO customer support has been notified about the posted complaint.
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                  K
                  krishnapand46
                  from Gangtok, Sikkim
                  Apr 6, 2021
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                  Address: mumbai

                  My name is Krishna Kumar Pandey and my registers mobile no is [protected], my complain no is COM[protected] I ordered A product on your ajio site on the 20th of march the amount of payment is rs 2065.55. in which my account was debited money and I have not been credited back, and the order was also not placed and in my ajio account there is nothing showing .I have also complained many times about this and many times I have spoken with customer support but they are not refund my money yet. Whenever I talk to customer support, all the time they ask for a 2-day more, please return my money as soon as possible
                  AJIO customer support has been notified about the posted complaint.
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                    M
                    Report
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                    Website: Ajio.com

                    Had returned a product and asked for refund on the website(Order ID : FL[protected]) for Rs 833. They said it was initiated in February 3, 2021 and would be credited within 7 to 10 working days. Till date the amount has not been credited to my account. My bank says they cannot see any requests for this amount to my account.
                    AJIO customer support has been notified about the posted complaint.
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                      V
                      Vaishnavi sangappanavar
                      Apr 6, 2021
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                      Address: Drugarathna apartments hospet

                      I shopping 1, 977.60/- and paired amount with Google pay but order as not been placed
                      AJIO customer support has been notified about the posted complaint.
                      Apr 06, 2021
                      Updated by Vaishnavi sangappanavar
                      Please resolve this problem
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                        V
                        Vaishnavi sangappanavar
                        Apr 6, 2021
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                        Resolved

                        Address: [email protected]

                        I paided 1977.60 from Google pay but order as not been confirmed
                        Apr 6, 2021
                        Complaint marked as Resolved 
                        AJIO customer support has been notified about the posted complaint.
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                          M
                          MadhuriJhunjhunwala
                          Apr 6, 2021
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                          I have been chasing for refund amount of Rs 1764 for more than 4 months now.Made multiple complain, called customer care and dropped an email but there is no resolution yet. They auto resolve the complaint ID without even confirming it with the customer whether it was resolved or not.
                          Please refund my money back and also the harassment I have faced from last 4 months for a single product refund.
                          AJIO customer support has been notified about the posted complaint.
                          Apr 06, 2021
                          Updated by MadhuriJhunjhunwala
                          I have called customer care like more than 50 times and there is new representative each time... so I have to explain the entire scenario again to them... it so harrasing and more over all of them raise a complain ID and give a date... but it gets auto resolved from back end on that day ..and I have not received my money back. I mean this is clearly not a delay but a theft. I want my money back.
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                            S
                            sowmyareddy A
                            Apr 6, 2021
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                            Hi Team,
                            When I am trying to add a product to my bag it's showing Oops something went wrong please try again after sometime error. Same issue in mobile app, browser and desktop as well, tried clearing cache, cookies, deleted app installed again but still I am getting the same issue.

                            Please help me on this.
                            AJIO customer support has been notified about the posted complaint.
                            Is your problem is resolved

                            I am also facing the same issue

                            I will provide you a file

                            If you want to help me

                            Please contact the mail
                            [protected]@gmail.com
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                              L
                              lalitharudra
                              Apr 5, 2021
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                              Return initiated but product picked up plz pick up and refund my amount.. Am regular to Ajio but this is very disappointing... I need my money back... If you can't provide genuine product then refund the amount..
                              AJIO customer support has been notified about the posted complaint.
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                                A
                                avita kalra
                                Apr 5, 2021
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                                Amount deduct via phonepe from my account but order not placed. An email recived regarding payment done to Ajio .screenshot of email attached.
                                AJIO customer support has been notified about the posted complaint.
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                                  B
                                  Brunda sumala
                                  Apr 4, 2021
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                                  Address: 14 no street, 4-2-206

                                  Amount has been deducted from my account
                                  But order is not placed
                                  AJIO customer support has been notified about the posted complaint.
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                                    N
                                    NCNongkhlaw
                                    Apr 4, 2021
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                                    Address: Lumsohphoh Nongthymmai, Near Osisa School
                                    Website: www.ajio.com

                                    I recently ordered from Ajio and paid via GPay. The amount seems to be deducted but the order on the app wasnt shown nor processed. I want a refund as soon as possible and to cancel the order.
                                    AJIO customer support has been notified about the posted complaint.
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                                      D
                                      Divyaaaa
                                      Apr 4, 2021
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                                      Website: Ajio

                                      Amount to deducted from my account but order is not yet placed.
                                      AJIO customer support has been notified about the posted complaint.
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                                        R
                                        Rushali Bhattarai
                                        Apr 4, 2021
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                                        Mistakly my order got the address of my previous house.
                                        i did not get a call from the delivary guy tbefore dropping my package
                                        i want the probelm to be solved
                                        please help me
                                        AJIO customer support has been notified about the posted complaint.
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