AJIO Complaints & Reviews

Hi,

I have ordered product worth 2500/-with pre paid option and it is supposed to be delivered by 25th March. As per current status it is already delivered but I haven't received the order and unable to trace where this order has been delivered.
I have re- verified the address and contact details. No mismatch noticed. Tried to reach Jio customer care but no success to connect over phone. Please do the needful to deliver thep product.
Order details are as follow
FL[protected].
Ph-[protected]
thanks.
Swathi

I made transaction RS 1545.13 but order not placed when I asked merchant they said amount will be refunded with in 48 hours but its already more than 2 days but I haven't received refund amount. So please help me to get my amount which I paid
Thanks

I've placed an order amount of Rs.2213. The amount was debited from my bank account but the order got canceled. And the customer care is not at all responding.
The transaction was successful from the bank but Ajio canceled it. I need a refund ASAP.

Money debited but not place any order..

Hello Team,

Registered Mobile Number [protected]
This is to bring to your notice that yesterday i was trying to place 1 order on ajio app but money got deducted from my paytm account and order not placed. Please look into this matter and do the needful. I am attaching a screenshot for your reference.

On 21 March rs 926 was debited and again on 25 March it has been debited

Product has been picked from us but money has not refunded

Hi,

I have tried to order good worth 1174 rs from AJIO on 16-March-2021. Money is debited from my account and order was not placed. I have done payment from Net banking HDFC bank.

I have given complain mail and they said it will be refunded after 47 hours. After 48 hours i again contacted and they gave new date as 22-March-2021. And post that they are not replying only.

I have tried 100 times on their customer care no also write an email to call me but they have not called or tried to contact me by any means.

Please treat it as full right to complain against them . For me 1174 is hard earned money which i want them to refund.

Regards
Soni

I have ordered on 23/03/2021 and the money is deducted which i paid from paytm but order does not placed .When will i get my money back as no order is placed.

I paid through paytm and the money is debited but order does not place when will i get my money back ?please do the needful .

My phone number associated with the AJIO account was changed without my consent. This lead me to lose Rs.2000 that was in my AJIO WALLET. After repeated failure to login to my account I emailed the customer care services, as they did not receive my calls. Even after requesting them to give me access to my account or refund me the money they haven't responded to my e-mails or connected my calls. I tried to create another account with the same number and request them to transfer the money to the new account, but still they are not even responding to my requests. I sincerely request you to lodge this complaint and take necessary action required to solve my problem and help me claim my money back.

I ordered on Ajio and done prepaid I din receive any product confirmation msg or email
My money deducted from my account I want product confirmation or refund from the company

Hello,
NEED YOUR HELP !
Order ID - #FL[protected]
Complaint no. - COM[protected]
Please refund back the amount of ₹ 419.82
Immediately sir.

There were two amount of ₹ 419.82 which were to be credited but only one amount of ₹ 419.82 is credited & other amount of ₹ 419.82 is not credited sir. I already raised a complaint several times, your executives only ask us to wait for days n days but no solution to my complaint found.

Your team informed that my refund will get credited last to last by 18 March 2021, but I haven’t received yet? What is this happening sir? What type of service am I getting from such a well known online shopping website? This is how you stretch refund for more than 45 days ?
Already this complaint took over more than 45 days sir & your team is just giving me days & days & asking me to wait . For how long customer needs to follow up for its own money??

Will you please look into this on very serious basis sir, please ! I want my money refund by today itself sir, it’s very high time, took over more than 45 days to refund the amount.

It’s very difficult to get in touch with your team, also you are not cooperating on my complaint.
Literly your customer is pissed off, you are losing your customers by treating & providing such services where in customer has to take the follow up of its own refund again & again & still not received. Last customer executive told me to wait for 10/12 business working days & given me 18 March as last day to wait for my refund And again you are not on your promised dates .
Absolutely fed up. Don’t ruin your customers trust.

This is my complaint number COM[protected]

Money got deducted from my paytm account but order not got placed. Please refund my money.

Product payment got done but order not got placed, whether money will be refunded or not ?

I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have made the payment for my order FL[protected] through paytm . I haven't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id COM[protected]. Their team called me and saved their part by saying that no amount has been received. i have sent them the screenshot of the transaction plus the transaction details. Its been a week now and they are just giving me dates and no refund What the hell? I haven't got the money back in my bank account yet.

My account got suddenly blocked. Can kindly anyone help me unblocking it..
Email.. [protected]@gmail.com
Cell no.[protected]

I have ordered two products from ajio and I wanted to return both as for some reason.

For returning the first product ' WALKFREE Chunkey heeled sandal with buck closure (Order ID: FL[protected])' with return ID: RT32200689, on 10th march I got a message from Shadowfax that it'll get picked that day. After that I did not get any messages or call or any attempt for return from anyone. But when I tracked it's showing not picked, QC failed. And in Ajio it's showing return pickup attempted and return button is not working from then, so that I'm not able return the product.

For the second order 'Metro kitten heel with ankle strap, (Order ID: FL[protected]) with return ID: RT32654207, on 17th March I got message from Shadowfax and one man came to pickup my product and I returned it. But when I track, it's still still showing not picked, QC failed. And in Ajio it's showing pickup attempted. I'm worried that it may not be refunded.

Also, in my order number FL[protected], I have refused two products and it has returned back to Ajio successfully. But in app it's showing refund initiated partially.

I want to return my products successfully and to get refunded completely.

Please solve this issue as soon as possible.

Thank you,
Shahla

I had done the payment for my order but the order wasn't placed .