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AJIO Complaints & Reviews

www.ajio.com
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Updated: Apr 28, 2026
Complaints 4158
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 154

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A
apra parihar
Apr 4, 2021
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I ordered 3 items but and paid the amount by upi I'd but for some reason I had to cancel my order but I did not got my money refunded
AJIO customer support has been notified about the posted complaint.
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    N
    Nikhil93
    Apr 4, 2021
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    I placed an order on ajio app and it’s not showing in my orders section of the ajio app. I have done payment through my paytm account to [protected]@icici. I would like to cancel my order and want full refund as I have made the payment today only i.e. Sunday 4 April 2021
    AJIO customer support has been notified about the posted complaint.
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      S
      Saiswaroop@
      Apr 3, 2021
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      Address: Satya rao sheo mart, krishna bazaar, narsipatnam

      My amount has been debited 2 times
      AMOUNT VALUE IS 529.68
      AJIO customer support has been notified about the posted complaint.
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        S
        savitri dasigi
        Apr 2, 2021
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        It's almost been a month and I have constantly writing to the customer care service and they haven't come up with any update regarding my issue.Money has been debited but my order hasn't been placed.
        AJIO customer support has been notified about the posted complaint.
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          B
          Bakan
          Apr 2, 2021
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          Purchase made through Ajio mobile app. Four items. Payment method Net Banking for Rs.4434.34/-. Amount deducted. Order confirmation not received.
          Tried calling customer care number. No response.
          AJIO customer support has been notified about the posted complaint.
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            S
            Sangviv
            Apr 2, 2021
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            Hi,
            I ordered 3 men T shirts from AJIO of total Rs.1289.90
            My AJIO wallet already had the amount of Rs.1128
            So I chose the option of AJIO wallet and the balance amount of Rs.168 I paid through UPI
            After the payment I saw that my order was not placed but my money was deducted from both UPI and the AJIO wallet
            Either plac
            AJIO customer support has been notified about the posted complaint.
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              S
              Shubham8319851805
              Apr 1, 2021
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              Address: E4 213 arera colony Bhopal

              Mob. [protected]
              I made a payment for sketchers shoes on the application through google pay UPI and the amount of ₹5799 was deducted from my account but the order is not showing in orders nor have I received any text relating the same.
              AJIO customer support has been notified about the posted complaint.
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                L
                lalitharudra
                Apr 1, 2021
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                Return was initiated but due to some reason it was re initiated again on March 27 2021 but still the product has not been picked up.. I need my money back
                AJIO customer support has been notified about the posted complaint.
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                  V
                  Vinita Surana
                  Apr 1, 2021
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                  926 money is 2 time money debited
                  AJIO customer support has been notified about the posted complaint.
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                    C
                    Chandu priya reddy
                    Mar 29, 2021
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                    I have not updated my ajio account suddenly after few months when i opend ajio they wer asking for account login ... i lost my ajio wallet money and my previous orders .. need my ajio wallet money back
                    AJIO customer support has been notified about the posted complaint.
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                      A
                      Anjanakc
                      Mar 29, 2021
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                      Address: Thoppil veedu, kottamkara, mammoodu, chandanathopu p.o ,kollam, pin-691014

                      Money debited from my bank account while trying to place an order & I ordered in 28/03/21, an amount of rupees1108.80 /- deducted from my account . I paid through my SBI debit card but order does not placed
                      AJIO customer support has been notified about the posted complaint.
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                        A
                        Anjanakc
                        Mar 29, 2021
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                        Address: Thoppil veedu, kottamkara, mammoodu, chandanathopu p.o pin 691014

                        Money debited from my bank account while trying place an order & I ordered in 28/03/21, 1108.80 /- rupees deducted from my account . I paid through my SBI debit card but order does not placed
                        AJIO customer support has been notified about the posted complaint.
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                          P
                          PJ@12
                          Mar 28, 2021
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                          Dear Sir,

                          I have order in Ajio for four items on 10.3.21 night around 11.45 PM, the required amount Rs. 1585.26 (after coupon SNAP extra 35% off ) has been debited form my UPI account, but no order is showing on my Ajio account. I am sending proof of debited amount & order which placed. I continually contact with your customers care section but they are not giving any positive response, Even I have sent all supporting documents to your customers care mail as well as my Ajio account. I have been informed by my bank that the amount Rs. 1585.26, which was deducted from my account on 10.3.21 has been credited to your account on same day 10.3.21, Whose transaction ID is[protected]. It is a matter of shame that the matter is being deferred by you and my money is not being refunded.

                          I request you to return my money as soon as possible.

                          Praveen
                          AJIO customer support has been notified about the posted complaint.
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                            S
                            Swathi Nayak
                            Mar 28, 2021
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                            Address: Online jio

                            Hi,

                            I have ordered product worth 2500/-with pre paid option and it is supposed to be delivered by 25th March. As per current status it is already delivered but I haven't received the order and unable to trace where this order has been delivered.
                            I have re- verified the address and contact details. No mismatch noticed. Tried to reach Jio customer care but no success to connect over phone. Please do the needful to deliver thep product.
                            Order details are as follow
                            FL[protected].
                            Ph-[protected]
                            thanks.
                            Swathi
                            AJIO customer support has been notified about the posted complaint.
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                              A
                              Ashwath14
                              Mar 28, 2021
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                              Address: 5th Main Sameerapura, Chamarajpete

                              I made transaction RS 1545.13 but order not placed when I asked merchant they said amount will be refunded with in 48 hours but its already more than 2 days but I haven't received refund amount. So please help me to get my amount which I paid
                              Thanks
                              AJIO customer support has been notified about the posted complaint.
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                                A
                                aishwaryapavani
                                Mar 27, 2021
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                                Address: Bangalore

                                I've placed an order amount of Rs.2213. The amount was debited from my bank account but the order got canceled. And the customer care is not at all responding.
                                The transaction was successful from the bank but Ajio canceled it. I need a refund ASAP.
                                AJIO customer support has been notified about the posted complaint.
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                                  I
                                  Iamvinitasurana
                                  Mar 26, 2021
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                                  Money debited but not place any order..
                                  AJIO customer support has been notified about the posted complaint.
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                                    S
                                    SahilSachdeva653
                                    Mar 26, 2021
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                                    Hello Team,

                                    Registered Mobile Number [protected]
                                    This is to bring to your notice that yesterday i was trying to place 1 order on ajio app but money got deducted from my paytm account and order not placed. Please look into this matter and do the needful. I am attaching a screenshot for your reference.
                                    AJIO customer support has been notified about the posted complaint.
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                                      V
                                      Vinita Surana
                                      Mar 26, 2021
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                                      On 21 March rs 926 was debited and again on 25 March it has been debited
                                      AJIO customer support has been notified about the posted complaint.
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                                        V
                                        Varun 27
                                        Mar 25, 2021
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                                        Product has been picked from us but money has not refunded
                                        AJIO customer support has been notified about the posted complaint.
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