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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 155

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V
Venkatesh Pattabhi
Mar 19, 2021
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Hello.
I ordered Jewelry on AJIO app on 16-Jan-2021 for Rs 27, 475.00, Payment was online, order ID FL[protected]. The material was supposed to reach us by 30-Jan-2021. The app shows the status as delivery delayed. The app does not allow an order cancel or multiple complaint filing. Now our money is stuck and no item is delivered,
Please help us.

Thanks
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    H
    Hdhjdnvs
    Mar 19, 2021
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    I placed an order today and money got deducted from my bank account through paytm but i have not recieved the order confirmation.
    Please look into this matter and refund the money or confirm the order
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      S
      Swapnananda99
      Mar 19, 2021
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      Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout 1, Bengaluru, Karnataka 560068

      Sub - Refund not received for the Failed order even 9 days has been passed

      Transaction Done on 11th March, yet to receive the refund

      Deducted Amount = 2991.75
      The payment has been made via Paytm wallet.

      Complaint No. is COM[protected]

      Promised Resolution date 16th March, not resolved asked me to wait 2 more business days nothing has resolved didn't Received refund yet.
      Pathetic service.

      Raised a complaint for the same on 13th March
      [Complaint No. is COM[protected]] on which Ajio assured me that the issue will be resolved before 16th of March then I mailed again and your customer support again told me to wait for 2 more business days, nothing is happening, its not yet resolved and I didn't received the refund amount yet.

      The wallet transactions are the quickest of lot and the refund timelines of the wallet transactions are shortest of all so I am not able to understand why my refund isn't processed / Received yet?
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        K
        Karens
        Mar 19, 2021
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        I had ordered 3 leggings, 2 of which were to be delivered on a specific date and the third one to be delivered on a later date. I did not receive the 2 leggings which were to be delivered together, although the ajio app shows as delivered. I have received the third leggings as notified, but still haven't received the first two leggings. I tried contacting ajio customer care but have received no response from them whatsoever. Please do look into the issue at the earliest. Thank you
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          V
          Vandana Choksi
          Mar 19, 2021
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          Money deducted from bank account but order related details are not refelected in the ajio application or through mail.
          AJIO customer support has been notified about the posted complaint.
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            S
            Sugandharau
            Mar 19, 2021
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            I ordered shoes from ajio of 2193 and I paid from. Gpay but the order didn't placed but amount was debited from my account I ordered on 3march and now it's been 19march still amount didn't reflected in my account
            Ajio care is only giving me date just for the sake
            Not giving my money back
            What should I do
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            Mar 19, 2021
            Updated by Sugandharau
            Complain id COM[protected]
            Nothing happened no refunds
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              V
              virat sehgal
              Mar 18, 2021
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              I am not able to contact them and they have sent no details about my refund
              AJIO customer support has been notified about the posted complaint.
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                N
                Neeti Ahuja
                Mar 18, 2021
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                I made prepaid order on 14th feb and from 19th feb I am chasing ajio to resolve my complaint and till now nothing happened. Always they people give dates and dates we will resolve the issue by this date but that date passed and I got no resolution. This is a long case and at last after multiple calls they cancelled the product and informed me refund is issued on 5th March but today again 18th March but I don't get refund in my account.
                Near about 14-15 calls I made to ajio and I too write mail to customer care and grievance officer but nothing happened. They have money in their pocket and least bothered to solve my complaint.
                Please help in getting my money back.
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                  S
                  Sunandita Adhikari
                  Mar 18, 2021
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                  Address: Milan nagar , dibrugarh , Assam .

                  Money debited but AJIO app shows no current orders .
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                    L
                    Lavu.Batra
                    Mar 17, 2021
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                    Hi Team,
                    I was placing order on 28 Feb 2021 but the order was not placed and the amount got deducted. Then I contacted AJIO customer several times but I am always informed to wait for couples of business days. 17 days have passed and no resolution till now. Even though I was informed by executive team that supervisor will call me as I told them what my bank said about the payment. This is really annoying and ridiculous to make your customer wait and not refund the amount which is ours.
                    I will complaint further if my amount is not received and money is stuck with AJIO.
                    AJIO customer support has been notified about the posted complaint.
                    Mar 17, 2021
                    Updated by Lavu.Batra
                    I would like to highlight my concern here again"Hi Team,
                    I was placing order on 28 Feb 2021 but the order was not placed and the amount got deducted. Then I contacted AJIO customer several times but I am always informed to wait for couples of business days. 17 days have passed and no resolution till now. Even though I was informed by executive team that supervisor will call me as I told them what my bank said about the payment. This is really annoying and ridiculous to make your customer wait and not refund the amount which is ours.
                    I will complaint further if my amount is not received and money is stuck with AJIO."
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                      A
                      Ayush Thongire
                      Mar 17, 2021
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                      I ordered converse black low top shoes and 1 chinos and a flip flop my money got debited from the account but I didn't received any order id nor my ajio app is showing current orders.
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                        P
                        Priyanshu1298
                        from Jaipur, Rajasthan
                        Mar 17, 2021
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                        Hello
                        I ordered puma shoes from ajio but I received Sparx slippers I returned that slippers to ajio but after 2 months also I didn't receive refund it now says the order has been delivered to me
                        Give my money back or I will file a police company against ajio
                        AJIO customer support has been notified about the posted complaint.
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                          S
                          SharadaPatil
                          from Mumbai, Maharashtra
                          Mar 16, 2021
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                          Resolved

                          I made a purchase on Ajio on 12 th Feb for Rs 2168.01/- . The transaction did not go through, but the amount got deducted. The Amount was paid using SBI Netbanking.

                          I raised complaint through Ajio thrice and with SBI as well. The SBI customer care responded saying the amount was confirmed received by merchant already.

                          Order ID: FL[protected]
                          Transaction Id of the Bank: VSBI[protected]IGAKMMRUF9
                          Complaint ID with Ajio: COM[protected]

                          Kindly
                          +2 photos
                          Oct 27, 2021
                          Complaint marked as Resolved 
                          It was refunded
                          AJIO customer support has been notified about the posted complaint.
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                            Kantharaj John
                            Mar 16, 2021
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                            I've ordered clothes on ajio and paid by paytm wallet. An amount for the products have debited from my paytm wallet but I have not gotten my order confirmation.
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                              nivetham97
                              Mar 16, 2021
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                              Address: Chennai

                              I have placed order on AJIO on March 12 for 1057 rupees and paid through upi. The money was deducted but the order has not been placed.
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                                Phareeda
                                Mar 16, 2021
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                                I have received text message showing order has been delivered but I have not received the product.

                                Below is the order details:
                                AJIO order FL[protected]
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Sugandharau
                                  Mar 16, 2021
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                                  Order didn't placed but amount debited from my account now it's being 14days and ajio is only giving me dates not my money
                                  Please solve this problem
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                                  Complain id COM[protected]
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                                    A
                                    Ananya Vandan
                                    from Mumbai, Maharashtra
                                    Mar 16, 2021
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                                    I had made a payment through paytm portal but order is not received on ajio. Please refund money
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                                      Preethi Gajawada
                                      Mar 15, 2021
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                                      Address: 3-43/8/c,sri ram nagar colony , narsapur , medak dist , pin:502313

                                      I have ordered 4 shirts from ajio. I Got message from ajio like order got delivered on 13th . But so far I have not received my order.
                                      AJIO customer support has been notified about the posted complaint.
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                                        Deepak8001
                                        Mar 15, 2021
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                                        Address: Madhava Nagar colony Road no 1 karmanghat

                                        Return ID is #RT32200752
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