AJIO Complaints & Reviews

Hello.
I ordered Jewelry on AJIO app on 16-Jan-2021 for Rs 27, 475.00, Payment was online, order ID FL[protected]. The material was supposed to reach us by 30-Jan-2021. The app shows the status as delivery delayed. The app does not allow an order cancel or multiple complaint filing. Now our money is stuck and no item is delivered,
Please help us.

Thanks

I placed an order today and money got deducted from my bank account through paytm but i have not recieved the order confirmation.
Please look into this matter and refund the money or confirm the order

Sub - Refund not received for the Failed order even 9 days has been passed

Transaction Done on 11th March, yet to receive the refund

Deducted Amount = 2991.75
The payment has been made via Paytm wallet.

Complaint No. is COM[protected]

Promised Resolution date 16th March, not resolved asked me to wait 2 more business days nothing has resolved didn't Received refund yet.
Pathetic service.

Raised a complaint for the same on 13th March
[Complaint No. is COM[protected]] on which Ajio assured me that the issue will be resolved before 16th of March then I mailed again and your customer support again told me to wait for 2 more business days, nothing is happening, its not yet resolved and I didn't received the refund amount yet.

The wallet transactions are the quickest of lot and the refund timelines of the wallet transactions are shortest of all so I am not able to understand why my refund isn't processed / Received yet?

I had ordered 3 leggings, 2 of which were to be delivered on a specific date and the third one to be delivered on a later date. I did not receive the 2 leggings which were to be delivered together, although the ajio app shows as delivered. I have received the third leggings as notified, but still haven't received the first two leggings. I tried contacting ajio customer care but have received no response from them whatsoever. Please do look into the issue at the earliest. Thank you

Money deducted from bank account but order related details are not refelected in the ajio application or through mail.

I ordered shoes from ajio of 2193 and I paid from. Gpay but the order didn't placed but amount was debited from my account I ordered on 3march and now it's been 19march still amount didn't reflected in my account
Ajio care is only giving me date just for the sake
Not giving my money back
What should I do

I am not able to contact them and they have sent no details about my refund

I made prepaid order on 14th feb and from 19th feb I am chasing ajio to resolve my complaint and till now nothing happened. Always they people give dates and dates we will resolve the issue by this date but that date passed and I got no resolution. This is a long case and at last after multiple calls they cancelled the product and informed me refund is issued on 5th March but today again 18th March but I don't get refund in my account.
Near about 14-15 calls I made to ajio and I too write mail to customer care and grievance officer but nothing happened. They have money in their pocket and least bothered to solve my complaint.
Please help in getting my money back.

Money debited but AJIO app shows no current orders .

Hi Team,
I was placing order on 28 Feb 2021 but the order was not placed and the amount got deducted. Then I contacted AJIO customer several times but I am always informed to wait for couples of business days. 17 days have passed and no resolution till now. Even though I was informed by executive team that supervisor will call me as I told them what my bank said about the payment. This is really annoying and ridiculous to make your customer wait and not refund the amount which is ours.
I will complaint further if my amount is not received and money is stuck with AJIO.

I ordered converse black low top shoes and 1 chinos and a flip flop my money got debited from the account but I didn't received any order id nor my ajio app is showing current orders.

Hello
I ordered puma shoes from ajio but I received Sparx slippers I returned that slippers to ajio but after 2 months also I didn't receive refund it now says the order has been delivered to me
Give my money back or I will file a police company against ajio

I made a purchase on Ajio on 12 th Feb for Rs 2168.01/- . The transaction did not go through, but the amount got deducted. The Amount was paid using SBI Netbanking.

I raised complaint through Ajio thrice and with SBI as well. The SBI customer care responded saying the amount was confirmed received by merchant already.

Order ID: FL[protected]
Transaction Id of the Bank: VSBI[protected]IGAKMMRUF9
Complaint ID with Ajio: COM[protected]

Kindly

I've ordered clothes on ajio and paid by paytm wallet. An amount for the products have debited from my paytm wallet but I have not gotten my order confirmation.

I have placed order on AJIO on March 12 for 1057 rupees and paid through upi. The money was deducted but the order has not been placed.

I have received text message showing order has been delivered but I have not received the product.

Below is the order details:
AJIO order FL[protected]

Order didn't placed but amount debited from my account now it's being 14days and ajio is only giving me dates not my money
Please solve this problem

I had made a payment through paytm portal but order is not received on ajio. Please refund money

I have ordered 4 shirts from ajio. I Got message from ajio like order got delivered on 13th . But so far I have not received my order.

Return ID is #RT32200752