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AJIO Complaints & Reviews

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Updated: Nov 29, 2025
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AJIO reviews & complaints page 156

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D
Divyani Bista
Mar 14, 2021
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My order ID was FL[protected] I have not received my package yet but in the Ajio site the delivery status of my order is already delivered to the customer.
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    Deeptis1307
    Mar 14, 2021
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    I'd paid via net banking worth 1420rs and couldn't find the order confirmation nor order summary in the application. Trying to contact customer support but in vain. They cannot play with our money this way! Ridiculous
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      montu vijay
      Mar 14, 2021
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      I ordered a product from ajio named as superdry jogger which was about 3299 as i applied a coupon and after that item was 2299 then i ordered using 492 of my ajio wallet balance and 1806 from paytm wallet.after ordering payment was successful but i ordered receipt or any proof of order doesn't show anywhere.like in order list also .i want my money back
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        Martin Stark
        Mar 13, 2021
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        Address: Kozhikode

        I ordered some items and paid through upi.
        Money got deducted from my account but the order was not confirmed and didn't get placed.
        How to get refund.
        What can i do about it.
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          zaheda jaleel
          Mar 13, 2021
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          I ordered a Pink kurta set from Ajio and paid for it using UPI. The money has been deducted from my account but I haven’t received order confirmation and it is not showing in orders placed. When will I get a refund?
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            ak3005
            Mar 13, 2021
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            I ordered a Kurta and churidar set from ajio. Today i received the parcel, containing only the kurta. I want ajio to solve my problem as soon as possible, cause tey are not picking up the customer care number.
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              N
              Mar 13, 2021
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              My order return I'd #RT31297261 its been a month..complaint is taken and closing it telling solved but not crediting the amount.. Ever time..2days you will get the refund but no those customer is pathetic...and not giving the amount
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                Nihu130
                from Gurgaon, Haryana
                Mar 12, 2021
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                I have placed order for shoes but i received different shoes so returned that pair of shoes on 4feb 2021 but didn’t get my refund yet nor i am get any update on email on call they are constantly escalating this issue giving new date every time.
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                  Nihu130
                  from Gurgaon, Haryana
                  Mar 12, 2021
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                  I have made payment through paytm upi but my order not confirmed and nir they refund my money talking follow ups from customer care but constantly asking to wait for 48 hrs and getting no resolution and its been 1 month.
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                    Bittu.@and
                    Mar 12, 2021
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                    They debited money from my account but they didn’t provide me order I’d, so what should I do, it’s been 2 days and also they didn’t receive a call
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                      Amishas373
                      Mar 12, 2021
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                      I've received a package which has written *orders on it and paid for both the orders, but there is only one item present inside the package. So, two items is missing which I've paid for.
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                        Vijaya B
                        Mar 12, 2021
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                        Am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 6th March 2021. Still the status is return attempted. I havn't got my amount back. I am mailing them continuously and they are making fool of me by sending every time a new complain id .What the hell? I havn't got the money back in my bank account.
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                          RajKolk
                          from Kolkata, West Bengal
                          Mar 11, 2021
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                          AJIO.COM (Reliance Retail) not accepting return and refund

                          I had placed an order on Ajio.com on 22nd February 2021, the package was delivered on 28 February 2021, a few minutes after receiving and making payment of Rs. Rs. 1, 560 to the delivery executive of Ajio.com a return request was placed (on 28th February 2021).
                          A delivery executive from Shadowfax Kolkata associated / assigned by Ajio.com called me up came to my residence to collect the package from Ajio today (1 March 2021), while...
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                          Avinash_109
                          Mar 10, 2021
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                          Address: H. No:18-486/8, Malkajgiri

                          Hi Team,

                          i have placed order on march 5th at 11:18pm with amount of 1013Rs transaction was successful (Transaction ID- t2103052318129259687076) and amount got debited but i cannot see in order. could you please help me in getting my refund amount.

                          feel free to contact me on [protected] and mail id [protected]@mail.com

                          Thanks and Regards
                          Avinash
                          +91-[protected]
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                            S
                            Surbhi sangra
                            Mar 10, 2021
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                            Address: Online ajio aap

                            Ordered few item, payment done through dedit card, money debited from account, bt order was not placed, when try to contact their customer care through mail and calls bt they didnt respond back.
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                              kanch123
                              from Bengaluru, Karnataka
                              Mar 10, 2021
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                              Hi,

                              March 5th I tried ordering product from your site, amount got debited from my account and order didn't placed by saying payment failed.
                              I checked with my back after 3 days they confirmed transaction is successful from their end, it is merchant bank PPL have to check and revert money.
                              Amount debited is 1999.00
                              Later o ordered same product with cash on delivery.
                              Please check this issue with priority
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                                Zara fatima
                                Mar 10, 2021
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                                I have been fraud by ajio .com
                                First I got a spinning win of worth 200, 000 then I got my points in my ajio points wallets after that when I placed orders my orders got cancelled and then I got a email regarding I've cancelled all my orders I did not make any such requests then when I got all those messages and orders cancelled I called ajio customer care they said it was a technical issue it will be fixed so ur not able to us the points then I got ally points deducted I request and called and also reverted through email that I didn't cancel please send me my products or refund my winning amount as per my polite requests I did not get any replies I have all the screen shots and emails and recordings if needed will share all those too
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                                  Shraddha kherade
                                  Mar 10, 2021
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                                  I had placed a order on 5th march but order was not placed and my money has been deducted Rs. 779
                                  I want my money back
                                  Kindly help me out
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                                    pmulay
                                    Mar 10, 2021
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                                    Address: Dombivli

                                    I ordered 2 items from ajio. For one of the products it is being displayed as 'delivery is being delayed' while 'delivery unsuccessful' for the other. None of the customer care numbers are reachable. I got a call from yesterday which was tele operated. My amount has been deducted for both the products at the time of purchase.
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                                      Chaitulouki
                                      Mar 9, 2021
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                                      Address: Plot no: 401,B-Block, Balaji Nagar, Kurnool
                                      Website: Ajio app

                                      I have ordered 8 products on March 7, 2021... Amount debited from my bank but order is missed... Payment done with phonepe
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