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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
Complaints 4157
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292
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 156

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V
Vandana Choksi
Mar 19, 2021
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Money deducted from bank account but order related details are not refelected in the ajio application or through mail.
AJIO customer support has been notified about the posted complaint.
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    S
    Sugandharau
    Mar 19, 2021
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    I ordered shoes from ajio of 2193 and I paid from. Gpay but the order didn't placed but amount was debited from my account I ordered on 3march and now it's been 19march still amount didn't reflected in my account
    Ajio care is only giving me date just for the sake
    Not giving my money back
    What should I do
    AJIO customer support has been notified about the posted complaint.
    Mar 19, 2021
    Updated by Sugandharau     Complain id COM[protected]
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    Nothing happened no refunds
    Reply
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      V
      virat sehgal
      Mar 18, 2021
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      I am not able to contact them and they have sent no details about my refund
      AJIO customer support has been notified about the posted complaint.
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        N
        Neeti Ahuja
        Mar 18, 2021
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        I made prepaid order on 14th feb and from 19th feb I am chasing ajio to resolve my complaint and till now nothing happened. Always they people give dates and dates we will resolve the issue by this date but that date passed and I got no resolution. This is a long case and at last after multiple calls they cancelled the product and informed me refund is issued on 5th March but today again 18th March but I don't get refund in my account.
        Near about 14-15 calls I made to ajio and I too write mail to customer care and grievance officer but nothing happened. They have money in their pocket and least bothered to solve my complaint.
        Please help in getting my money back.
        AJIO customer support has been notified about the posted complaint.
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          S
          Sunandita Adhikari
          Mar 18, 2021
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          Address: Milan nagar , dibrugarh , Assam .

          Money debited but AJIO app shows no current orders .
          AJIO customer support has been notified about the posted complaint.
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            L
            Lavu.Batra
            Mar 17, 2021
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            Hi Team,
            I was placing order on 28 Feb 2021 but the order was not placed and the amount got deducted. Then I contacted AJIO customer several times but I am always informed to wait for couples of business days. 17 days have passed and no resolution till now. Even though I was informed by executive team that supervisor will call me as I told them what my bank said about the payment. This is really annoying and ridiculous to make your customer wait and not refund the amount which is ours.
            I will complaint further if my amount is not received and money is stuck with AJIO.
            AJIO customer support has been notified about the posted complaint.
            Mar 17, 2021
            Updated by Lavu.Batra             I would like to highlight my concern here again"Hi Team,
            I was placing order on 28 Feb 2021 but the order was not placed and the amount got deducted. Then I contacted AJIO customer several times but I am always informed to wait for couples of business days. 17 days have passed and no resolution till now. Even though I was informed by executive team that supervisor will call me as I told them what my bank said about the payment. This is really annoying and ridiculous to make your customer wait and not refund the amount which is ours.
            I will complaint further if my amount is not received and money is stuck with AJIO."
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              A
              Ayush Thongire
              Mar 17, 2021
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              I ordered converse black low top shoes and 1 chinos and a flip flop my money got debited from the account but I didn't received any order id nor my ajio app is showing current orders.
              AJIO customer support has been notified about the posted complaint.
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                P
                Priyanshu1298
                from Jaipur, Rajasthan
                Mar 17, 2021
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                Hello
                I ordered puma shoes from ajio but I received Sparx slippers I returned that slippers to ajio but after 2 months also I didn't receive refund it now says the order has been delivered to me
                Give my money back or I will file a police company against ajio
                AJIO customer support has been notified about the posted complaint.
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                  S
                  SharadaPatil
                  from Mumbai, Maharashtra
                  Mar 16, 2021
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                  Resolved

                  I made a purchase on Ajio on 12 th Feb for Rs 2168.01/- . The transaction did not go through, but the amount got deducted. The Amount was paid using SBI Netbanking.

                  I raised complaint through Ajio thrice and with SBI as well. The SBI customer care responded saying the amount was confirmed received by merchant already.

                  Order ID: FL[protected]
                  Transaction Id of the Bank: VSBI[protected]IGAKMMRUF9
                  Complaint ID with Ajio: COM[protected]

                  Kindly
                  Oct 27, 2021
                  Complaint marked as Resolved 
                  It was refunded
                  AJIO customer support has been notified about the posted complaint.
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                    K
                    Kantharaj John
                    Mar 16, 2021
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                    I've ordered clothes on ajio and paid by paytm wallet. An amount for the products have debited from my paytm wallet but I have not gotten my order confirmation.
                    AJIO customer support has been notified about the posted complaint.
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                      N
                      nivetham97
                      Mar 16, 2021
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                      Address: Chennai

                      I have placed order on AJIO on March 12 for 1057 rupees and paid through upi. The money was deducted but the order has not been placed.
                      AJIO customer support has been notified about the posted complaint.
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                        P
                        Phareeda
                        Mar 16, 2021
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                        I have received text message showing order has been delivered but I have not received the product.

                        Below is the order details:
                        AJIO order FL[protected]
                        AJIO customer support has been notified about the posted complaint.
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                          S
                          Sugandharau
                          Mar 16, 2021
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                          Order didn't placed but amount debited from my account now it's being 14days and ajio is only giving me dates not my money
                          Please solve this problem
                          AJIO customer support has been notified about the posted complaint.
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                          Complain id COM[protected]
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                            A
                            Ananya Vandan
                            from Mumbai, Maharashtra
                            Mar 16, 2021
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                            I had made a payment through paytm portal but order is not received on ajio. Please refund money
                            AJIO customer support has been notified about the posted complaint.
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                              P
                              Preethi Gajawada
                              Mar 15, 2021
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                              Address: 3-43/8/c,sri ram nagar colony , narsapur , medak dist , pin:502313

                              I have ordered 4 shirts from ajio. I Got message from ajio like order got delivered on 13th . But so far I have not received my order.
                              AJIO customer support has been notified about the posted complaint.
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                                D
                                Deepak8001
                                Mar 15, 2021
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                                Address: Madhava Nagar colony Road no 1 karmanghat

                                Return ID is #RT32200752
                                AJIO customer support has been notified about the posted complaint.
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                                  D
                                  Divyani Bista
                                  Mar 14, 2021
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                                  My order ID was FL[protected] I have not received my package yet but in the Ajio site the delivery status of my order is already delivered to the customer.
                                  AJIO customer support has been notified about the posted complaint.
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                                    D
                                    Deeptis1307
                                    Mar 14, 2021
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                                    I'd paid via net banking worth 1420rs and couldn't find the order confirmation nor order summary in the application. Trying to contact customer support but in vain. They cannot play with our money this way! Ridiculous
                                    AJIO customer support has been notified about the posted complaint.
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                                      M
                                      montu vijay
                                      Mar 14, 2021
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                                      I ordered a product from ajio named as superdry jogger which was about 3299 as i applied a coupon and after that item was 2299 then i ordered using 492 of my ajio wallet balance and 1806 from paytm wallet.after ordering payment was successful but i ordered receipt or any proof of order doesn't show anywhere.like in order list also .i want my money back
                                      AJIO customer support has been notified about the posted complaint.
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                                        M
                                        Martin Stark
                                        Mar 13, 2021
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                                        Address: Kozhikode

                                        I ordered some items and paid through upi.
                                        Money got deducted from my account but the order was not confirmed and didn't get placed.
                                        How to get refund.
                                        What can i do about it.
                                        AJIO customer support has been notified about the posted complaint.
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