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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 166

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S
Susmita Shilpi
Dec 26, 2020
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Website: A

Wrong product delivered I had Oder lehenga but company ajio gave me a shirt Mt Oder id FL[protected]
AJIO customer support has been notified about the posted complaint.
Dec 26, 2020
Updated by Susmita Shilpi Wrong product delivered

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    N
    Neha Anchliya
    Dec 25, 2020
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    I placed an order, refrence no.[protected]. But It got cancelled due to some technical error. The amount has been paid by my bank but my ajio app shows the order has not been placed and the items are in the cart itself. While contacting the bank they responded that they have made the payment. I should talk to the merchent. Do let me know about the order or refund. Or what to do.
    AJIO customer support has been notified about the posted complaint.
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      H
      Harshithimanshu
      Dec 25, 2020
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      I have returned my product. Ajio also initiated refund... But i have not received any refund amount...
      AJIO customer support has been notified about the posted complaint.
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        Y
        yogesh reddu
        from Powai, Maharashtra
        Dec 24, 2020
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        Ajio — Refund not received on my bank account

        Ajio Return ID- RT27480490 .Refund initiated on by Ajio- 15-dec-2020, Amount- Rs. 604.63.

        But till today 24-dec-2020, I didn't receive the amount on my bank account. My Bank name- punjab national Bank.

        I tried to contact with Ajio customer care ..but they not responding...

        I request the authority to take necessary action against Ajio and refund my money to my bank account
        AJIO customer support has been notified about the posted complaint.
        Dec 24, 2020
        Updated by yogesh reddu         Total account of refund is 1051.50
        Dec 24, 2020
        Updated by yogesh reddu         Sorry iby mistake I have written wrong amount of refund .
        My refund amount is 1051.50
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          S
          Suprithavitha
          Dec 24, 2020
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          I made the payment through gpay and the amount was debited. But the order is not confirmed.
          AJIO customer support has been notified about the posted complaint.
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            K
            Killari Rambabu
            Dec 23, 2020
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            My product has not delivered but showing status has delivered
            AJIO customer support has been notified about the posted complaint.
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              V
              Varun tadimarri
              from Delhi, Delhi
              Dec 23, 2020
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              A jacket ordered from ajio.com is not delivered to me yet but it is showing as delivered on 22/12/2020. Need help on this
              AJIO customer support has been notified about the posted complaint.
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                D
                divyamounica
                from Delhi, Delhi
                Dec 23, 2020
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                Worst services from ajio ...i already raised complaint but nothing happened they even don't care about the customer.. excecutives are very rude they will cut the phone in between..i didn't receive my product but the delivery person is saying that he delivered.. whom did he deliver and where did he deliver we don't know...i just want you people to resolve this immediately.

                I didn't lift the phone as i have some important work..but whom did he deliver..

                Order ID : FL[protected]
                AJIO customer support has been notified about the posted complaint.
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                  S
                  Swarna reddy
                  from Delhi, Delhi
                  Dec 23, 2020
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                  Help me !my ajio account blocked.so please unlock my account. I will have to receive my money.pls pls help me.
                  AJIO customer support has been notified about the posted complaint.
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                    N
                    Nirmal Unnee
                    Dec 22, 2020
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                    Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

                    I cancelled 2 item before it started shipping..But i didn’t got refund..Its around 1700+ money..Please help me
                    AJIO customer support has been notified about the posted complaint.
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                      2
                      2010kushi
                      Dec 21, 2020
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                      Amount was debited from my account, but order is not placed.
                      AJIO customer support has been notified about the posted complaint.
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                        R
                        Rajpi
                        Dec 18, 2020
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                        I ordered jeans order no. EX[protected] and then requested for return on the same day due to size.Then I received different product and not the one I ordered .The product is old and seems to be used.After that I requested to return on the same day I got delivery.But the delivery agent refused to take the product stating tag broken which was already broken.Now I have sent email thrice but nobody is responding. It was my mistake that I ordered through AJIO.
                        AJIO customer support has been notified about the posted complaint.
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                          R
                          Rohit025
                          from Delhi, Delhi
                          Dec 18, 2020
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                          Address: [email protected]

                          AJIO Order with ID: FL[protected]
                          email Id - rohit.s.[protected]@gmail.com
                          my concern this item is delivered 13th Dec after waiting Soo long .
                          I received total different items as I requested to return the order even no one came for pick as the date mentioned in pick up request is 15 Dec

                          The pick up boy denied to take return

                          Kindly do the needful ASAP.

                          complaint no COM[protected]
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                            H
                            Harshitha Madhavarapu
                            from Delhi, Delhi
                            Dec 18, 2020
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                            I placed an order on 19th of November. But when I came to check the status of the order it was delivered on 15th of December.But I didn't received any order.
                            AJIO customer support has been notified about the posted complaint.
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                              C
                              Ch rajashekar123
                              Dec 17, 2020
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                              I've ordered product on 12th November 2020 received it on 17 th November .I didn't Like the product and quality also not good . I've requested to return the product. Haven't picked up my product and delaying order multiple times . It's been since one month delaying the order .
                              AJIO customer support has been notified about the posted complaint.
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                                J
                                Jineet Desai
                                Dec 17, 2020
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                                I ordered a t shirt and money got cut but it is not showing in my orders in Ajio App
                                AJIO customer support has been notified about the posted complaint.
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                                  S
                                  Subhash2596
                                  from Powai, Maharashtra
                                  Dec 17, 2020
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                                  I have ordered two products from AJIO app on 25th november. One of the product received on 1st december and on the same day other product cancelled automatically.
                                  Its now 17 days and I have not received the refund yet.
                                  I have called customer care many times but issue not resolved yet.. I also mailed to the customer care on 11th december. They replied me that your issue will be resolved till 15th december but till now no response from their side and also I have not received the refund yet.

                                  Its very frsutrating as the customer service is very poor. They receive call in half an hour and don't take any instant action to solve the issue.

                                  Order# FL[protected]

                                  Please help me to get my refund.
                                  AJIO customer support has been notified about the posted complaint.
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                                    L
                                    Lalitha56
                                    Dec 17, 2020
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                                    I returned a dress and it's been more than 10days since they initiated the refund. I still did not receive any. The amount is 1182.
                                    AJIO customer support has been notified about the posted complaint.
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                                      A
                                      Aswathy Jayan
                                      from Delhi, Delhi
                                      Dec 17, 2020
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                                      My self aswathy Jayan I tried to make a order on ajio on 9th dec 2020.. but unfortunately the order got cancelled as on of my product got out of stock.. but amount rs.2010.15 was taken from my account and it's been 8 days I am waiting for the refund
                                      AJIO customer support has been notified about the posted complaint.
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                                        V
                                        vatsal singla
                                        from Delhi, Delhi
                                        Dec 17, 2020
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                                        Website: Ajio

                                        I have returned a jacket on 7 december 2020 order number FL[protected]. According to ajio refund has been initiated on 12 December 2020 but i haven't recieved it . I have return recipient given to me by courier and also email .
                                        AJIO customer support has been notified about the posted complaint.
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