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AJIO Complaints & Reviews

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Updated: Dec 4, 2025
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AJIO reviews & complaints page 167

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Y
yogesh reddu
from Powai, Maharashtra
Dec 15, 2020
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My self yogesh .my phone number in ajio is [protected]. I had been placing a order on ajio on date 27 November 2020. but my money is deducted and order is not placed in ajio. after that I called to ajio customer care, they said that they will resolve my problem by 2 dec 2020 .but till now i did not get solution. my transaction id is S86405109. i attached statement of my bank account, plz see it. now I request to you for solve my problem and I want my refund.
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    S
    Shivshivhis
    from Powai, Maharashtra
    Dec 15, 2020
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    Havent received my refund after 10 days of initiating the refund. Return Id #RT26905643. Customer care number is the real way to loose customers and Ajio is the master in that. Why start operations when you can't cater the customers during covid.

    And now I understand why some of of your products are priced so low, because that money is compensated by not refunding the money for naive customers.
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      Balwinder bhatia
      from Powai, Maharashtra
      Dec 15, 2020
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      Address: Ajio

      It has been so many days since I returned the product but I haven't received the refund ..I daily cry for 2hrs they are not processing my refund..I beg them please give me refund but they are not even speak to me, agents hung up on me..I am hand to mouth person . please help me...

      Return I'd is :Rt27341187
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        O
        Ohini2011
        from Powai, Maharashtra
        Dec 14, 2020
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        Address: 63/1 girish ghosh road 3rd floor howrah-711202

        Hi,

        This is to inform you I Purchase Ladies Top from your online Return ID No - RT26882815 . Due To fitting Problem I would placed Return Request and it picked up on 4th Dec-20 . I also return a shoe along with that top . After Pic up I get Refund shoe only. I asked many time to customer care executive and also talk with that pic up boy for refund. customer care executive asked me to upload the pic up Receipt copy and I do that. to day I will Check status and it showing cancel. Still now I didn't get my refund . I have attach the 2 pic up Receipt. one is shoe and 2nd is top.

        Best regards,

        Bapi
        [protected]
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          S
          sarfaraz.khan97
          from Delhi, Delhi
          Dec 14, 2020
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          Held an account with Ajio 6 hours back. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.

          I want my account and rights to be resurrected. I spoke to a supervisor and have some feedback to share. Your staff needs to take a breathe and not get on to the customer's nerves. I expect the other person to listen to me and not behave rudely with me. Resolution is something that looks vague right now but your staff needs a lot of grooming.. But interaction with your supervisor was a shocker His name is Suresh Chandra who never called me back after raising multiple call back requests. I didnt call to listen to a radio tape...I expected assurance and validation that something will be worked out. This is crazy honestly.
          I do not trust your brand/shopping portal and would like to return all the products ordered till date

          It was my first order and i didnt know that within a week my account will be blocked. I have 70k+ worth of items stuck. I request you to kindly reinstate my account as iw ould like to return everything i ever ordered in past one week from AJIO.

          I do not trust anything with AJIO. Spare me and return my money
          I am horrified by such incident and would like you to resolve my issue. The amount is not a small amount and it is really frustrating to go through this. Kindly look into the matter and resolve on priority else i will have to take this to social media. I want return to be created for all the items. I do not want to deal with AJIO. It is a pain
          AJIO customer support has been notified about the posted complaint.
          Were you able to resolve this? I am not able to return
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            A
            Abhijeet0078
            from Mumbai, Maharashtra
            Dec 14, 2020
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            ID: FL[protected]Today the pickup guy came
            One of the tags were detached since the time of delivery
            It was delivered in a tag detached condition from the beginning
            So the pickup guy came today and didn't take the return. Also behaved rudely to me. Just because the tag wasn't attached, he didn't take return.
            It's condition is brand new. I haven't used. There is quality fitsize problem. Your delivery guy behaves unprofessionally.
            I waited 24 minutes straight to get a response from customer support, but nothing, no chat, no call.. you have nothing called customer care. For no problem of mine i am suffering because of your madarchod delievery boy and tag problem which isn't that much big of a problem. Myntra took tag detached return yesterday. You @ajiolife should be ashamed of what you've done. You lost I customer. I'll make you loose 1000s more. You'll see. You people prey on customers. For none of my fault I was misbehaved and there's no customer support. You are gonna regret this.
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              S
              Shreya singh rajput
              from Powai, Maharashtra
              Dec 14, 2020
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              Address: Karnataka,Bangalore

              My amount of Rs 1238 on 12 dec 2020 has been deducted from my account after numerous customer care call they have guaranteed that it will be refunded within 48 hours but no action has been taken . My ajio account under named Shreya singh([protected])
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                M
                Moushmy Tirkey
                Dec 14, 2020
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                My AJIO order, with ID: FL[protected] has not been delivered to me but it is showing delivered in the app...and I have done online payment too.. I want my product or my money back
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                  H
                  harman6508
                  Dec 14, 2020
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                  I had returned two of my items of the mentioned order on 9th of December. It's 14th today but still my refund hasn't been initiated till now.

                  Order# FL[protected]

                  Return ID : #RT27114385
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                    A
                    Aazra Khan
                    Dec 13, 2020
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                    Website: [email protected]

                    FL[protected] plz refund
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                      A
                      Aazra Khan
                      Dec 13, 2020
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                      My order id FL[protected] wrong iteam delivered This is the worst experience i ever had with Ajio please look into my matter. Here am attaching files and initiate my refund
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                        S
                        Saurabh negi7
                        from Powai, Maharashtra
                        Dec 13, 2020
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                        Website: www.ajio.com

                        I returned my ordered items on17 th Nov. But my money has not been returned yet. Its been more than 20 days. And I'm tired of writing to tbeir customer care but no sold action taken
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                          lesti7
                          from Cherthala, Kerala
                          Dec 13, 2020
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                          My AJIO order with ID: FL[protected] has been cancelled and have mailed me refund successful. Still i have not recieved the refund on my bank
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                            A
                            Aruna Sathish
                            Dec 11, 2020
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                            Order placed on 3rd December 2020 - Order# FL[protected](3 Items)

                            my product not delivered but the order status updated as delivered..

                            kindly follow up and deliver my order to below address
                            Aruna R
                            7/3a postal colony 1st street, SS Illam PN Road,
                            kumaran hospital, new bustand tirupur,
                            Tirupur, TAMIL NADU
                            India- 641602
                            Mobile [protected]
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                              A
                              avinash sablani
                              from Powai, Maharashtra
                              Dec 11, 2020
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                              Address: Bangalore

                              I have been struggling to get a hold of Ajio for an unsuccessful transaction. The amount has been deducted from my bank account, but the transaction was unsuccessful. Spoke to the bank and they said it is with AJio to release back the fund. I have tried reaching out to AJIO guys via mail and call but there is no yield till now. The call center number is also dead and it is always go to wait for very longer duration and gets disconnect at the end.
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                                N
                                nune sabitha
                                from Powai, Maharashtra
                                Dec 11, 2020
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                                Address: Medipally
                                Website: Ajio

                                Order number:FL[protected]
                                Which is not recieved but it is showing status as delivered.
                                Please resolve this as soon as possible.
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                                  Madhuri Agrawal
                                  from Mumbai, Maharashtra
                                  Dec 11, 2020
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                                  Address: 106, Siddhivinayak Colony, Chhipaner road - Harda

                                  I have placed an order with reference number FL[protected]. Payment is deducted from my bank account and AJIO wallet. But I cannot see order anywhere in website and on app.
                                  I don't want refund for it instead I want order to be delivered. Please let me know if any other information is needed to solve this issue.

                                  Contact number - +91 [protected]
                                  Email ID - [protected]@gmail.com
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                                    nune sabitha
                                    from Powai, Maharashtra
                                    Dec 11, 2020
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                                    Address: Medipally,siddipet,telangana

                                    Hey sabitha! Part of your AJIO order FL[protected] has been successfully delivered.
                                    I got this message yesterday morning still I didn't received my product and in orders it is showing status as delivered.
                                    Please resolve this issue as soon as possible.
                                    AJIO customer support has been notified about the posted complaint.
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                                      Namratajanawade
                                      Dec 10, 2020
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                                      Website: www.ajio.com

                                      I had ordered two pairs of jeans on 4 Dec, 2020 from AJIO for which the Order ID is #FL[protected]. the order was supposed be delivered on 10 Dec, 2020 but I recieved a mail saying 'your order is delivered' on 8th Dec itself. I did not receive any calls before delivery on 8th Dec nor have I recieved any product. The order status is delivered but I haven't recieved any product. So I would either like the product to be delivered to me or would like a refund.
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                                        Shaina M
                                        from Powai, Maharashtra
                                        Dec 10, 2020
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                                        After adding products to the cart, i proceeded for payment. I opted to pay via net banking(sbi). My money from deducted from the account, but order was not placed. No id is also generated.
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