Submit a Complaint
Claimed

AJIO Complaints & Reviews

www.ajio.com
1
Updated: Apr 28, 2026
Complaints 4158
Resolved
292
Unresolved
3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
AJIO
Rank #1-20

AJIO reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Abhilash George
Dec 7, 2020
Report
Copy

I shopped for ₹1538 and the money was deducted from my account. However, my order is not placed and the items are still in the bag and demanding completion of the payment.

I got the email confirmation about the payment
AJIO customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Gurumahesh4444
    Dec 7, 2020
    Report
    Copy

    I was placing order from ajio and did successful payment through paytm wallet but didn't receive payment confirmation from your side now kindly inform me about my deducted amount also refund it as soon as possible.
    AJIO customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      [email protected]
      Dec 7, 2020
      Report
      Copy

      Address: Aravind nivas, Kuttikad

      I ordered some item from ajio and made payment using google pay but item is still occupying in cart.
      AJIO customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shivani Bharti
        Dec 7, 2020
        Report
        Copy

        Address: Wz 733 Naraina Village new delhi

        My refund is not credited into my account. This is happening second time. You are cheating your customers.
        Order number #FL[protected]
        Return id- RT27050003
        AJIO customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          3
          3srish
          from Malegaon, Maharashtra
          Dec 7, 2020
          Resolved
          Report
          Copy
          Resolved

          Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India
          Website: Ajio

          After adding products to the cart, i proceeded for payment. I opted to pay via paytm. My money from deducted from the wallet, but order was not placed. No id is also generated.
          Apr 25, 2021
          Complaint marked as Resolved 
          AJIO customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pkworld48
            from Powai, Maharashtra
            Dec 6, 2020
            Report
            Copy

            I orderd a trouser of netplay from ajio app but product i recieved in damaged and used condition. Than i raised a complaint against this product.
            Than i didn't found any resolution from last 10 days.
            AJIO customer support has been notified about the posted complaint.
            Dec 06, 2020
            Updated by Pkworld48             This product i recieved FL[protected]
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              U
              Urja Dave
              from Powai, Maharashtra
              Dec 6, 2020
              Report
              Copy

              Address: Karnataka

              After adding products to the cart, i proceeded for payment. I opted to pay via paytm. My money from deducted from the wallet, but order was not placed. No id is also generated.
              AJIO customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Ujjawal1225
                from Powai, Maharashtra
                Dec 5, 2020
                Report
                Copy

                Address: Mumbai, India
                Website: www.Ajio.com

                Ajio cancelled my two orders and they are not refunding the money it was a prepaid order. Ajio is a fraud website they don't even take the calls
                AJIO customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sarfaraz.khan97
                  from Delhi, Delhi
                  Dec 5, 2020
                  Report
                  Copy

                  I have 18 return pickup to be done and since last 10 days Ajio has failed to pick up my items.They purposely cancel the return requests and do not notify.I spoke to their Supervisor Mr.Suresh Chandra and he assured me to provide solution but he also vanished.I am feeling hopeless where my 80 thousand Rupees is stuck with Ajio.
                  AJIO customer support has been notified about the posted complaint.
                  View replies
                  My registered mobile number against the Orders is - [protected]
                  Reply
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Allen Chacko
                    Dec 5, 2020
                    Report
                    Copy

                    I ordered a jogger last month and my order id is #FL[protected] . I returned it as the size was very large. The status of my refund is still initiated.
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rash3010
                      Dec 5, 2020
                      Report
                      Copy

                      Hi,
                      This is my second complaint.I have ordered 4 product.In all this 4 I cancelled 3 product. amount I paid is 1071 RS expect that one for rest 3 cancelled products I have to receive 630rs but I received only 169 rs I dunno why again and again it's happening.can you please refund the rest amount and do the needful.attached screenprints for reference
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        ruhi jindal
                        Dec 5, 2020
                        Report
                        Copy

                        Money deducted from paytm account but order not confirmed on Ajio
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sharvariiiii
                          Dec 5, 2020
                          Report
                          Copy

                          Amount of 6763 was debuted but the order was not confirmed
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            reshmaPrakash
                            from Bengaluru, Karnataka
                            Dec 4, 2020
                            Report
                            Copy

                            Hi,

                            I have tried to order some products in AJIO of amount Rs 1290/- on[protected], transaction was done successfully through phonepe app .
                            but order was not placed And also amount refund is not done yet.
                            so kindly help me out.

                            Regards,

                            Reshma
                            AJIO customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Priya MR
                              Dec 4, 2020
                              Report
                              Copy

                              I have ordered in Ajio on Dec 4. My amount got debited but I didn't not receive any order confirmations.
                              AJIO customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rash3010
                                Dec 4, 2020
                                Report
                                Copy

                                Hi,

                                I have paid 1551 amount but I have cancelled all the products but I have received partially amount only 906 rs..when I have receive my full amount?.. kindly look into this asap. I have attached the details total amount I received..kindly do the needful and refund rest of my amount as soon as possible.
                                AJIO customer support has been notified about the posted complaint.
                                View replies
                                Hai
                                Thank you.. but still am yet to receive 400 RS can you please look?
                                Reply
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  Lokesh Olety
                                  Dec 4, 2020
                                  Report
                                  Copy

                                  My self Lokesh and my phone number is [protected], My order with No reference FL[protected] is partially shipped with Ecom docket or AWB number [protected] is showing as delivered on 02nd Dec 2020 and not physically delivered to me until 04th Dec, 2020 and I wanted to complain to AJIO and tried reaching their customer care on [protected] and no one is answering their customer support.

                                  Kindly resolve this at the earliest.

                                  Lokesh
                                  [protected]
                                  AJIO customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vipasha dutta roy
                                    Dec 4, 2020
                                    Report
                                    Copy

                                    Yesterday I placed an order at ajio where my money was deducted but the order wasn't confirmed.
                                    Transaction was made through Paytm and Transaction id is [protected]
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sarikavanisri
                                      Dec 4, 2020
                                      Report
                                      Copy

                                      On December 3 2020 I’ve placed an order through ajio app for rs.1018 . In the payment option I’ve entered upi I’d pf phonepe after that I’ve confirmed the pay from phone pay app.. the money also got debited from my
                                      Bank account. But when I opened ajio app my order is not placed and money got debited.. later I gave cash on delivery.. I need clarification for this issue and I need my money back which is credited to paytm[protected]@paytm.. I’ve attached the screenshots also. Please solve this issue asap
                                      AJIO customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Jyothsnasree
                                        Dec 3, 2020
                                        Report
                                        Copy

                                        Address: Jyothsnasree ,4-77,Agiripalli, Agiripalli mandal, Krishna district,Andhrapradesh

                                        Hii, I placed order on 4 products cost 1558. Money deducted but order is not placed.please refund my money
                                        Thank you
                                        AJIO customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          StalkBuyLove
                                          1
                                          (414)
                                          Voonik Tech
                                          4.8
                                          (839)
                                          Klothes Kafe
                                          5
                                          (12)