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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 13, 2025
Complaints 4157
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292
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3865
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 169

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G
Gurumahesh4444
Dec 7, 2020
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I was placing order from ajio and did successful payment through paytm wallet but didn't receive payment confirmation from your side now kindly inform me about my deducted amount also refund it as soon as possible.
AJIO customer support has been notified about the posted complaint.
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    H
    [email protected]
    Dec 7, 2020
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    Address: Aravind nivas, Kuttikad

    I ordered some item from ajio and made payment using google pay but item is still occupying in cart.
    AJIO customer support has been notified about the posted complaint.
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      S
      Shivani Bharti
      Dec 7, 2020
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      Address: Wz 733 Naraina Village new delhi

      My refund is not credited into my account. This is happening second time. You are cheating your customers.
      Order number #FL[protected]
      Return id- RT27050003
      AJIO customer support has been notified about the posted complaint.
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        3
        3srish
        from Malegaon, Maharashtra
        Dec 7, 2020
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        Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India
        Website: Ajio

        After adding products to the cart, i proceeded for payment. I opted to pay via paytm. My money from deducted from the wallet, but order was not placed. No id is also generated.
        Apr 25, 2021
        Complaint marked as Resolved 
        AJIO customer support has been notified about the posted complaint.
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          P
          Pkworld48
          from Powai, Maharashtra
          Dec 6, 2020
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          I orderd a trouser of netplay from ajio app but product i recieved in damaged and used condition. Than i raised a complaint against this product.
          Than i didn't found any resolution from last 10 days.
          AJIO customer support has been notified about the posted complaint.
          Dec 06, 2020
          Updated by Pkworld48           This product i recieved FL[protected]
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            U
            Urja Dave
            from Powai, Maharashtra
            Dec 6, 2020
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            Address: Karnataka

            After adding products to the cart, i proceeded for payment. I opted to pay via paytm. My money from deducted from the wallet, but order was not placed. No id is also generated.
            AJIO customer support has been notified about the posted complaint.
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              U
              Ujjawal1225
              from Powai, Maharashtra
              Dec 5, 2020
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              Address: Mumbai, India
              Website: www.Ajio.com

              Ajio cancelled my two orders and they are not refunding the money it was a prepaid order. Ajio is a fraud website they don't even take the calls
              AJIO customer support has been notified about the posted complaint.
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                S
                sarfaraz.khan97
                from Delhi, Delhi
                Dec 5, 2020
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                I have 18 return pickup to be done and since last 10 days Ajio has failed to pick up my items.They purposely cancel the return requests and do not notify.I spoke to their Supervisor Mr.Suresh Chandra and he assured me to provide solution but he also vanished.I am feeling hopeless where my 80 thousand Rupees is stuck with Ajio.
                AJIO customer support has been notified about the posted complaint.
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                My registered mobile number against the Orders is - [protected]
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                  A
                  Allen Chacko
                  Dec 5, 2020
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                  I ordered a jogger last month and my order id is #FL[protected] . I returned it as the size was very large. The status of my refund is still initiated.
                  AJIO customer support has been notified about the posted complaint.
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                    R
                    Rash3010
                    Dec 5, 2020
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                    Hi,
                    This is my second complaint.I have ordered 4 product.In all this 4 I cancelled 3 product. amount I paid is 1071 RS expect that one for rest 3 cancelled products I have to receive 630rs but I received only 169 rs I dunno why again and again it's happening.can you please refund the rest amount and do the needful.attached screenprints for reference
                    AJIO customer support has been notified about the posted complaint.
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                      R
                      ruhi jindal
                      Dec 5, 2020
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                      Money deducted from paytm account but order not confirmed on Ajio
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        Sharvariiiii
                        Dec 5, 2020
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                        Amount of 6763 was debuted but the order was not confirmed
                        AJIO customer support has been notified about the posted complaint.
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                          R
                          reshmaPrakash
                          from Bengaluru, Karnataka
                          Dec 4, 2020
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                          Hi,

                          I have tried to order some products in AJIO of amount Rs 1290/- on[protected], transaction was done successfully through phonepe app .
                          but order was not placed And also amount refund is not done yet.
                          so kindly help me out.

                          Regards,

                          Reshma
                          AJIO customer support has been notified about the posted complaint.
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                            P
                            Priya MR
                            Dec 4, 2020
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                            I have ordered in Ajio on Dec 4. My amount got debited but I didn't not receive any order confirmations.
                            AJIO customer support has been notified about the posted complaint.
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                              R
                              Rash3010
                              Dec 4, 2020
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                              Hi,

                              I have paid 1551 amount but I have cancelled all the products but I have received partially amount only 906 rs..when I have receive my full amount?.. kindly look into this asap. I have attached the details total amount I received..kindly do the needful and refund rest of my amount as soon as possible.
                              AJIO customer support has been notified about the posted complaint.
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                              Hai
                              Thank you.. but still am yet to receive 400 RS can you please look?
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                                L
                                Lokesh Olety
                                Dec 4, 2020
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                                My self Lokesh and my phone number is [protected], My order with No reference FL[protected] is partially shipped with Ecom docket or AWB number [protected] is showing as delivered on 02nd Dec 2020 and not physically delivered to me until 04th Dec, 2020 and I wanted to complain to AJIO and tried reaching their customer care on [protected] and no one is answering their customer support.

                                Kindly resolve this at the earliest.

                                Lokesh
                                [protected]
                                AJIO customer support has been notified about the posted complaint.
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                                  V
                                  vipasha dutta roy
                                  Dec 4, 2020
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                                  Yesterday I placed an order at ajio where my money was deducted but the order wasn't confirmed.
                                  Transaction was made through Paytm and Transaction id is [protected]
                                  AJIO customer support has been notified about the posted complaint.
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                                    S
                                    Sarikavanisri
                                    Dec 4, 2020
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                                    On December 3 2020 I’ve placed an order through ajio app for rs.1018 . In the payment option I’ve entered upi I’d pf phonepe after that I’ve confirmed the pay from phone pay app.. the money also got debited from my
                                    Bank account. But when I opened ajio app my order is not placed and money got debited.. later I gave cash on delivery.. I need clarification for this issue and I need my money back which is credited to paytm[protected]@paytm.. I’ve attached the screenshots also. Please solve this issue asap
                                    AJIO customer support has been notified about the posted complaint.
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                                      J
                                      Jyothsnasree
                                      Dec 3, 2020
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                                      Address: Jyothsnasree ,4-77,Agiripalli, Agiripalli mandal, Krishna district,Andhrapradesh

                                      Hii, I placed order on 4 products cost 1558. Money deducted but order is not placed.please refund my money
                                      Thank you
                                      AJIO customer support has been notified about the posted complaint.
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                                        Y
                                        yamini chowdary
                                        from Powai, Maharashtra
                                        Dec 3, 2020
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                                        I have placed an order of 5 products amount got deducted but order was not placed. Amount got deducted twice. I need my refund. Please return my money as soon as possible.
                                        AJIO customer support has been notified about the posted complaint.
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