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AJIO Complaints & Reviews

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Last updated May 10, 2024
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AJIO reviews & complaints page 179

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A
Anitha Pegadaraju
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My account blocked

Address:Bangalore

My account with ajio has been blocked without any prior intimation .I have ajio Wallet cash which ingot through refund yet to be transferred to my account.

Have been following up with ajio customer care via email, Twitter and calls but I don't see any value progress...
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Website:www.ajio.com

I had placed an order from AJIO bearing ORDER ID FL[protected] of a total amount of rupees 1798.94 consisting of footwear and a jeans. Due to improper fit and variation in size i had to return the jeans of the amount of rupees 1463.28 on around 01st September and the ajio website shows that the refund was initiated on 13th September however it has not been credited in my amount till date. I had called the customer care and had raised a complaint...
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Address:29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM Layout 1, Bengaluru, Karnataka 560068

I ordered a shoes on July first week and the product was delivered after few days. The product was not fitting me not of the standard size and I raised a return request very next day. I have been calling the ajio care several times may be more than 20 times and still they are just playing around without providing a solution m really fed up with the issue and I need it resolved
ORDER ID FL[protected]

Product :black colour...
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I
indraprabha
from Sandila, Uttar Pradesh
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Chor website Ajio.com

This website Ajio.com is chor...there is false info mentioned about garments... it says 100% cotton but it turns out to be 90% polyster after buying the garment..ther eis no customer care or customer support... chor website...
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P
Prateek gupta 43
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Wrong product delivered

I have orderd a dnmx jacket, instead of jacket a shirt arrive, i have returned it, a pickup boy came and took my shirt, at that time i got a message from ajio that "the product that u returned is with our courier partner, and will be with us soon." Next day i dont know what happened but i got a message that " your pickup has failed, kindly create a new return request, but my problem is that product is already been picked up and i didn't have...
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T
Tanay tripathi
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Refund issue

Address:Gorakhpur

I order some products on ajio i didn't got the same products as i ordered.
After that i return my product and after one month i didn't got my refund yet... What the hell is going with customers there is no value of customer i want back my money as soon as possible....
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S
Sreelakshmi arjun
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Refund not received

Ajio has the worst customer care service ever. I had returned 2 products but no refund received yet. I tried contacting them via mail and phone but no response. I have been waiting more than a month now....
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P
Pragathi MB
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return/exchange

Hi,
Its been more than 24hrs that i received the product from ajio which is of not my size and i need to return them.in app it is not showing return options and am trying to contact them and even they not responding me though i have raised the ticket. Worst people product is not just 1k matters it is of 10k almost. Please help me....
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P
prawinb
from Hyderabad, Telangana
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Refund not settled

Address:Online

Hi,
I have placed an order by paying the full amount shown on the final page.
But some of the items on the order are canceled and returned.
Received lesser amount than expected. When checked with customer care, they told due to a technical issue we received a lesser amount, and the balance adjusted from canceled and returned items.
If they receive a lesser amount they should have canceled my order.
They...
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I wrote an email raising the issue of hacking immediately. No reply to the email and then my account was hacked again and this time the wallet money was used to order the garment. The address is wrong for the delivery and phone number is not responsive. I doubt the delivery guys. Few days back, one delivery guy started calling us and started asking us to come and collect some gift. We shooed him away....
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M
Manali Tekariwal
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Jacket returned

Ajio team let u know yr product that was delivered to me very bad and damaged u asked yr warehouse from where the jacket came it was without tag and that is nt my problem when there was no tag then what can I do plz take it back and refund my money and I am very upset with ajio products I am nt going to ordering anything from ajio .pl returned it...
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I have received the delivery o[censored]sed products. There’s no merchandise tag. Lots of stains and also stitched manually one side. After sending multiple emails, calls with executive, hold on 2-3 hours no response from them to exchange/refund the product. False commitment to exchange the product they are not passing the instructions with the delivery agent and delivery guy denied twice. Still product not exchanged and no respond of any of my...
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I ordered jacket but it was not packed properly and there was no tag and now I want to returned but they asked me for tag plz help me...
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R
Rajesh Krishna Kanade
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Not refund

Address:Raghauji pitambar trust, new mill road, Sambhaji Chowk, kurla West. Mumbai 400070
Website:rajeshkanade1974@gmail

Please refund my money, i have paid cod...
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S
Suchintj
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Refund not rec'd

Website:www.ajio.com

I have returned items to ajio but despite them claiming the refund has been initiated, i have still not rec'd the amounts into my account. Details of the refunds are as follows:

₹4, 938.10 on 21.09 with refund id rfnd_fff0o3qohhziyr

₹4, 620.02 on 28.08 with refund id rfnd_fwbtskukasjqvt

Rs.5728.42 in 21.09 for order with id: fl[protected]

I have emailed them numerous times and...
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M
medhadewan
from Delhi, Delhi
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Wrong product sent

Continuous complaints have been made to initiate exchange. They keep sending us male products and sizes despite asking for women sizes. What will i do with a women’s size 9
No amount of emails or customer calls are helping. No response on both ends. I have even waiting for 25 minutes on a customer call even then no response!!
The order number is ex[protected]
As i can see many people have made a similar complaint and...
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Hi team
I initiated a exchange order for my product, but the delivery person refused as the awb number is not in the shirt tag.

But when i received the product, awb number is on the outer cover of the product.
I raised a complaint, but still there was no response and the complaint is resolved automatically without informing me.

Please help...
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V
Vimala Vijayan
May 4, 2022
This thread was updated on May 4, 2022
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Product received was torn and no tag in the items delivered

Dear team,

I am a regular customer for ajio website and a regular user of ajio app. I am totally disappointed after receiving the ordered kurthi which is damaged and received without any price tag and bar codes in the kurthi tag. It seemed to be weared by some one else and even the kurthi size tag is not attached to the kurthi. (I have attached the picture of the defective product which i received through courrier yesterday...
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Had ordered recently on ajio online. Multiple issues with the order.
1. I cancelled the product yet they shipped the product. They did not return the amount as it was shipped.
2. They told that when the order comes I can not accept and it will get cancelled. But the delivery person told he can not cancel so had to accept the order.
3. After I received I tried raising a request but the website has some glitch and in the...
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S
Suhani Chaudhary
from Powai, Maharashtra
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Customer service and return services

There's no customer service I'm trying to reach it since week..
Order I'd #FL[protected]
I've problem with this order.. I've requested exchange bt it's not delivered...no one is taking back the oreder...
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