Claimed

AJIO Complaints & Reviews

1
Last updated May 31, 2024
Complaints 4103
Resolved
292
Unresolved
3811
Quick Links
Statistics
Share
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 181

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Revanthsai00000
Report
Copy

regarding refund

I have ordered some dresses but only one dress i have got and reaming all are cancelled i don't know what happened. It has been more than one month but i didn't get my money back whom should i call i don't know it's nearly 3.5k rs how should i keep clam and please do something...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun138
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return id: rt20624682, why is it taking this much time to resolve an issue where the mistake is done by ajio team

Dear team,

Kindly assist me with the below issue and i am unable to get a refund even after speaking with multiple supervisors.

The compliant tickets are being updated as we have received non-ajio products, then kindly provide me the proof by sending an email to justify or send me back the product.

I still don't understand why is it taking this much time to resolve an issue where the mistake...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Order canceled by ajio for the order id : fl[protected] on 5th of september but till today (Sep 22) amount not refunded. Called several time ajio customer care but no use...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dmohankumar14
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet received

Website:www.ajio.com

I had placed an order on 04/09/2020 for lightly washed slim fit denim shorts, but i have received an different item on 09/09/2020. So i returned the product on 10/09/2020 and my return id is rt21726695. But i haven't received the refund amount yet. I am not able to reach customer care through toll free no. And i have emailed to the customer care, but no reply from their side....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikhar mehra
Report
Copy

No return initiated since 2.5 months

Dear sir / madam,

I am writing to you to raise an issue about: clothing, shoes & accessories

The issue that i have experienced was: no refund processed, waiting since 2 months.

It occurred on: 4/07/2020

To process my refund

I look forward to your prompt response on this matter.
Yours faithfully,

Nikhar mehra

Order number: fl[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuntala 100
Report
Copy

My money not refunded

I ordered 5 items on ajio, three of them came which i returned due to some issues. The money was initiated on 18th june but nearly 5 months passed away i haven't received any amount or respond from ajio regardless of mailing and calling the customer care number (Which appears to not exist). The rest two items them i was forced to cancel as 2 months passed away but my order was not yet shipped, i received the 2 items amount but those three...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MOHINI KADPETI
Report
Copy

Refund of twice payment

Address:Waraseoni , balaghat,mp

I did payment by phone pe and my amount is deducted from acc bt it's shows pending then i paid cash to dilevery boy and at night the payment is successful.. Now i want my money back because i paid twice....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dheeraj Bhanarkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received

Refund not not received for my return and cancelled product.
Customer care executive not responding properly.
Order id:-fl[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anakha Unni
Report
Copy

The delivery is not attempted

I ordered 8 products from Ajio and the order id is FL[protected] i ordered the products on 6th september 2020 and the ajio team send me SMS that the product is out for delivery but the delivery representative didint contact me or call me in my number. And now when i check the tracking details the 3 products from the order are already returned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:29th Main Road , Old Madiwala , Jay Bheema Nagar , 1st stage , BTM Layout 1 , Bengaluru , Karnataka 560068

I orderd 10 items on 8th aug. I did'nt received 4 of my items, it was showing delivery delayed. Today when i checked details of my remaining orders it was showing "delivery unsuccessful - return complete". But i never cancelled the orders and i havent even received any call or text regarding the remaining orders. So where is my refund for these four items?? I want my items delivered or else refund of my items. If it does'nt happen than i...
+1 photos
Helpful
31 other people found this review helpful
31 found this helpful
Write a comment
Report
Copy
A
Advik305
Report
Copy

Refund issue

I’m complaining this as I’m tired of complaining ajio through mail and from ajio customer care service I couldn’t get my refund money (3600) as it is initiated on 18/03/2020 and today is 18/09/2020 it is six months now there is no response from ajio team by email or by call and more over no customer care service takes call from me complaint id -COM[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravi arthi
Report
Copy

Refund issue

Address:Bangalore
Website:Trends

I have order a product from ajio with order id fl[protected], complaint id com[protected] how long wait for that refund. It's almost 1month over. When i'll get my amount. I want my money back. Ajio app initiated 14th september resolved, but its not resolved yet. If its continue am raising complaint on other platform of consumer complaint. Here after am never purchased any product from ajio & couldn't suggest people. Its worst experience...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
One of my sealed packet was showing that it contain 5 items, after paying the CoD amount for all 5 and after opening I noticed that there were only 3 items. 2 items were not included in the packet. Raised a complain with complain number [COM[protected]]. There is no updates from there side....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India

2 shirts delivery in one package and i paid rs 945 but there was only one shirt in the package when i opened it. They cheated me with rs 420.
Even i have the proof video as i opened it.
I am mentally stressed because of this and really it broke my trust on this company....
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My complaint is regarding due to transaction failure my money was deducted from the bank, after raising the ticket, on 13th september it's been more than 7 days the money is still not refunded and any customer care personals are also not responding, and one of my previous order payment on 6th september which is also pending it's been since 20 days in still haven't received my amount i'll surely raise a complaint to the cyber police
br...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I have placed order of nike benassi slides yesterday i. E 16th september 202 of worth rupees 2030/-. The money has been deducted from my account as it was a prepaid order but the order has not been placed. Upon calling the customer care there was no answer from there side. Please resolve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr Rajesh Agrawal
from Indore, Madhya Pradesh
Report
Copy

Refund not received after following

Address:AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

I returned 3 shirts from ajio in june 2020. Since they are not fitting well. However after following up many times they are not giving my refund. Kindly do the needful and i need my refund with compensation. Since june june i am continuously following up with them but it is so harasiing.
I keep complaining via mail also.

Order with id: fl[protected]
Complaint id com[protected]
Minimum compensation required:...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered dnmx cap with amount 218.40.
Payment processing completed thorugh phonpay. I have phone pay your ajio and phone pay receipt. My order is not showing in ajio account. Please send me order id as soon as possible....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but payment shown as unsuccessful

Address:Banglore

I placed an order on 4th September 2020 in ajio app, the payment was shown as unsuccessful after the amount was debited from my account. I thought that it would be refunded after 48 hrs. But it has not refunded. I tried many times to customer care service but it is impossible to reach out them. I dropped so many mails but it is not responding. I want my money back as soon as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sindhu BC
Report
Copy

Return and refund

There is two orders and multiple products I have returned no one has come pick up and return has been cancelled by your end without my concern.

I have mailed and called to customer care many times but no response.please arrange for return pick up and refund my amount asap.

I'm really frustrated....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy