AJIO Complaints & Reviews

I have placed an order with ajio on 31/08/2020 (Order id #fl[protected]) and i have cancelled part of my order on 13/09/2020. But i have not yet received the refund amount. They have confirmed that the refund amount will be credited to my account by 21/09/2020. But i could not able to track the amount also. I have raised complaints multiple times and contacted with their customer care service also. But my issue not yet rectified

Hi i have returned my puma shoes.
Still they haven’t refunded my money they are raising complaints one after other and no one is bothered to reply in mail or find a solution and close this issue

My return product has not been picked up yet. I request it the first time and no one picked it up and for the second time today is the latest date to pick it up yet no one even called me. My return id is rt22978540. Please pick up my product and refund me the money.

It’s been 13 days and i still haven’t received my refund. They keep dodging my complaints. Their social media is full of such kind of complaints where people have not received their money in months. They are scamming people. Please check.

Had placed an order on 27/09/2020 for Adidas sliders, i recieved product on 4/10/2020 but i have have colour issue . So i returned the product on 6/10/2020 and my return id is #RT23235014 But i haven't received the refund amount yet. I am not able to reach customer care through toll free no. And i have emailed to the customer care, but no response from their side. Kindly refund my amount immediately

I had ordered a avaasa mix n' match, printed a-line kurta with handkercheif hemline (Order id #fl[protected]) through the ajio app, which was delivered on monday, 14th of september. I had chosen a cash on delivery option. Since the size was not right, i returned the product on saturday 19th september. But i haven't received the refund yet.

I am raising this complaint because I am not getting my refund for soo long time. I purchased 2kurtas using Gpay. Ajio Coustomer care is not responding. I email them. They are not giving response properly. I want refund for these ids RT22279449 and RT22110095. Please help me in this issue

I returned a product 10-12 days ago and in app it's showing that refund will be intiatated on 3 rd October still didnt received any refund and same happened for one more product.I tried calling customer care serveral time no-one response that also, also put mail but no response from anyone.

I returned order and in app it's showing refund will intiatated on 3rd October and didn't receive any refund or anything yet tried calling customer care serveral time and also I returned another product 7-8 days ago it's also showing me same status

Refund is not initiated and 1 item is missing and nit had been recieved yet

Hello,
I bought 3 products from ajio and there is a size issue with those products so for 1 product i kept for an exchange twice but they cancelled it continuesly and now they are saying me that i cannot return or exchange cause 30days have finished.
And for other 2products i tried keeping for return before expire of 30day duration. So i contacted them and they said me to return it to nearby reliance store regarding that i roamed twice there and to my home they dint accept the products. So when i contacted them again they said me they will extend expire duration. But then again they are saying that 30days duration is over. So i contacted them again and explained all this and they said me to send an email regarding this, but when i made they still saying me that duration is over and for further issue contact theur customer care and the cycle is getting repeated its been more than 2months.
so please help me out regarding this.

Dear all

The RT 20516170 return order no. Was supposed to be refunded by 14th August and now we are in the end of the month September, but stil my money is not credited to my account.

I have put up lot of mails and even called up their customer service helpline number, but I have not got any satisfactory answer.

Hope you will help me to get my refund.

I haven't received my refund yet... It's more than a month... And customer care services are very poor...even though I returned my purchase on 5th sept.. But haven't received refund

I ordered for 2440 on 2nd October Later the amount was debited from my account but no information regarding the order, I would like to get a refund of 2440

Hi - i have returned around 10 products due to quality issues on 14 sept not refund nit received yet. Customer case is also not responding well.

Return request initiated for your AJIO order with ID: FL[protected].

Hi

Ajio is charging GST on MRP I ordered Reebok shoes from Ajio which is of 3499 they gave discount and coupon on top price came to 1980+ then they added GST of 351 as per my understanding MRP is inclusive of all taxes how can they charge GST on top.

Same shoe I ordered from Reebok official website which was also on discount but they never charged GST.

Delivery is too late and return process is more difficult other than.so i m not happy to use this app.

Hi team

I have raised complaint against wrong size product delivered. Ajio has not taken any action against this. It's been a week. Please deliver product which I ordered. I have ordered for M size and they delivered XL. I want the product at any cost, it's a valuable product to me. Try delivering the right product to me.

My money has been debited on 1st Oct 2020 for a Nike Jacket of Rs. 1687 but it has been a day but no order confirmation has been received. Though I got the payment confirmation from Ajio. Please look into this. I need my refund. It is not bank fault. I have confirmed.

Amount Rs 1560.61 deducted but no order ID generated on 1st -Sep-2020.
Following with Ajio customer care since one month no refund provided.
Ajio Ticket No-COM[protected]
Even bank and payment gateway confirmed that amount successfully credited on AJIO account.