AJIO Complaints & Reviews

I placed an order from Ajio twice on 30/08/20 through upi transaction, money got debited from my account but order not placed. Total amount is Rs. 4, 159.69. Please look into it and make a refund asap.

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Poonam Gole

Sep 18, 2020

Still I haven't received any refund. Please look into it

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Address: Mumbai

On 28th august, i had ordered accessories on ajio worth rupees 3377.77; paid via gpay.
I got a mail stating the payment was unsuccessful but the money was debited from my account and till date i havent received the refund.
I am trying to reach ajio customer care since then and also i have mailed them about this but they are not responding.
My registered mobile no with ajio is [protected]
Mail id is [protected]@gmail.com

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I placed two orders and both the orders i paid via google pay but the orders have not been created

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#rt20454557

I had purchased one jeans from ajio after that requested for return item before lockdown. I understand due to lockdown my product was not picked up. I wait for 4 months then called customer care to pick my item after many complaints and follow up my product was not picked up. Then i told them to self return the item and have sent the item through dtdc courier which reached the warehouse on 20th aug 2020 but after that i didn’t get any response or refund. L
Had filed complaints to ajio regarding non refund of my money for the. Complaint i’d-com[protected], com[protected]. Inspite of various complaints amount has not been refunded. Reliance has been using its brand name and cheating people. No other ecom has behaved in such a degrading manner. Its very ridiculous after lots of follow up not getting any response.

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Address: Ajio India

I had placed my order on 23rd August which were to be delivered by 1st September, 20 containing of 2 items. The order no is #FL[protected].
1 had been delivered to me and the other one is yet on confirmed status only till 4th sept. It had been more than 12days, I had even raised complaints several times which was to be resolved by 1st September, still there is no response from customer care.
Today on 5th September, the order is been shown cancelled without notifying me the reason for it. The purchase was of 462 out of which 200 is refunded to my ajio wallet & 51 to ajio points which are already expired on 31st Aug, 20.
If the order is cancelled on 5th September, how can I used the Rs. 51 before 31st August, 20.
And what about the balance amount.
The why it is cancelled even the reason is not notified, I had even mail yet no response. It's just so unfair

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Hey there,
I ordered two trousers which cost was 1615rs but the delivery boy didn't call me before coming nd took 1817 rs from my mother. I wasn't at home at the time of delivery.
I want my money back and just want to know why you provide us wrong numbers of delivery boy???
Worst experience from skip i just want my money back

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My order some how got cancelled without any of my acknowledgement and I didn’t get any refund money. Jio customer care is not working so that I can a complaint.I really don’t know what to do

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I placed an order and paid through Google pay. Money is deducted from my account but the order is not placed. I've called customer care several times but there was no reply

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Address: 11- 14- 11/a haripuri colony Road no -1,rk puram, kothapet, 500035,

I have ordered for 1577 and I paid through gpay, amount got debited but order didnt placed

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niharika miryala

Sep 6, 2020

Its been 2 days and no communication from AJIO. very sad

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niharika miryala

Sep 11, 2020

How do you treat your customers, I have sent mail and raised a complaint and you guys are not responding.

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It's now going to be one month but u people r not refunding my money. How long does it take to solve problems. It seems u r only averting n avoiding my problem. Ur all other work is going on smoothly in pandemic then why only problem solving is affected. U should cooperate wid customer. My order no is #RT20374131 against which u hv to refund. Do the needful.

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Sep 04, 2020

Updated by rolly Choudhary U all r not at all bothering to solve problems. Only averting n avoiding. How many days one should take tm when u hv confirmation of my returned product. Why hv u put my refund on hold

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Website: AJIO

I had ordered a Puma royalcat sandals and a Woodland sandals bith are fake, even I called the Puma customer care to check if the product is fake and they said it's fake.
Someone please help me I want to file a case against AJIO.

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I had purchased few items from ajio in july end, out of which I wanted to return 3 garments. They scheduled my return n delayed it twice. Today, after more than a month it was picked up. But now the status for the order shows that return cancelled. The delivery boy said due to contactless delivery, they will update the return slip via SMS. It's been more than 8 hrs n no sign of SMS or refund. My order number is FL[protected]

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I ordered multiple products from Ajio order Id: #FL[protected] on 25 August 2020 from which one product which was to be delivered on 3 September was cancelled by them on 1 September 2020. After that they refunded in Ajio wallet without asking me and didn't refund the whole order amount. First of all I didn't need money in Ajio wallet, I want money back in my credit card as I don't want to use this site again. Secondly I want full amount of the item that was cancelled.
I contacted them through mail but got no reply. I tried to contact them through phone and waited for more than 20 minutes but no one picked my phone.
Ajio is fraud site that's making fool of the customers.

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Placed an order of amount Rs 1189.66 at Ajio on 27 aug 2020. Amount was paid via google pay. THE MONEY WAS DEDUCTED BUT THE ORDER WAS NOT PLACED.
This was my first order from Ajio and its very DISAPPOINTING.
We tried to contact customer care via phone and mail but its not available.

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Address: faruukhabad

I returned my prdct but not rcv my refund back of 2 kurtas
1 s blue
2 s aurelia shimmery kurta

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Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

Amount debited from account but order is not placed.

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Address: Reliance trends 15 & 16 , prestige INR, Old municipal, commercial Street, BBMP PID No 78-2-167, Bangalore- 560001

The product was pickup on[protected] but Ajio site shows order to be pickup on[protected]. So i Called them for same reason & they assure me that products was already successfully picked up & refund will be initiated by[protected] but I have not received my refund. Again I was informed them via call log & email. Every time a new complaint is raised for the same issue & I am given multiple complaints number for same issue.I has attached Screen short as a proof. Kindly help me in this regards.

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Sep 07, 2020

Updated by Puja Santra Still I haven't received any update or refund

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Ajio — Order ID: FL[protected]

I had received a damaged product purchased at almost INR 6000/- which I was willing to keep with a reasonable discount on the purchase value.
The team ended up giving of INR 300/- without even discussing with me and it's not worth it from my end.

The refund amount is substantial (atleast 30% of purchase value) since I'm willing to keep a product which should go as scrap as it shouldn't have passed the quality test.

PS : Somehow the complaint team never calls and discusses the issue or expectations (I've seen this earlier as well). Please ask the assigned stakeholder to call, discuss and then work towards resolution.

Would be grateful for the assistance.

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Address: Ajio : Online

I had received a damaged product purchased at almost INR 6000/- which I was willing to keep with a reasonable discount on the purchase value.
The team ended up giving of INR 300/- without even discussing with me and it's not worth it from my end.
Order ID: FL[protected]

Either the refund amount is substantial (atleast 30% of purchase value) or the product should be taken back (in which case this product will need to go as scrap as it shouldn't have passed the quality tests in the first case itself).

Please take an action accordingly.

PS : Somehow the complaint team never calls and discusses the issue or expectations (I've seen this earlier as well). Please ask the assigned stakeholder to call, discuss and then work towards resolution.

Would be grateful for the assistance.

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Money is debited from my account but i still haven't received order confirmation id . I paid via Google pay

AJIO Complaints & Reviews

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AJIO reviews & complaints page 186

Payment successful but order not placed

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money debited from account, order rejected; money not credited back

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Amount debited and order not created

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Jeans return but refund not received yet

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Order and refund issue

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I'm complaining about delivery boy

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Refund

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Money deducted from account but order not placed

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Amount debited but order not placed

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Not getting refund of returned product

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I got fake products from ajio

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Return picked up late and not refunded yet

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Not refunding full amount

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Money debited from the a/c but order was not placed

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Pathetic srvc ajio customer care...I have not recd my refund yet...

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Amount debited from account but order is not placed

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Refund issue

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Order ID: FL0165767392 || Damaged product

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Order ID: FL0165767392

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Order confirmation id

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