AJIO Complaints & Reviews

Address: AJIO, C/O Reliance Retail Limited, SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore 560068, Karnataka, India

My order to be delivered at the pin 262802 (Gola Gokaran Nath) travelled to Mohammadi on 22nd August 2020 morning and this place is 30 minutes from the destination. The customer also got a call from the delivery man in the evening and she was expecting the product the next morning. But instead, it travelled to Agra via Kanpur to Gola.
Now the tracking details on checking showed incomplete address where as I had given the complete address...

+3 photos

Helpful

Found this helpful?

Write a comment

While ordering at ajio amount of rs.2132.06 was paid through upi to ajio. [protected]@oksbi but after successful payment, the order didn't confirm on ajio app.

Kindly help to refund the debited amount.

+2 photos

Aug 31, 2020

Complaint marked as Resolved

amount refunded

AJIO customer support has been notified about the posted complaint.

Aug 27, 2020

Updated by Amaldev09 Orderd 3 items money deducted from upi but item not placed . Please help

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have returned my stuff on 7 th August 2020, it’s 27 th August and ive made multiple calls and emails but they only seem to be fooling people with issuing complain numbers but never planning to give the money.

+1 videos

AJIO customer support has been notified about the posted complaint.

Aug 27, 2020

Updated by Aakanksha Cheriyan Never ending complaint numbers

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered two track pants on21 august. One track pant is cancelled on 24 august . I got other track pant on 26 august . When will I get refund paid by debit card

+1 photos

AJIO customer support has been notified about the posted complaint.

Aug 26, 2020

Updated by bablu rahim I need to get refund

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bengaluru

Website: Ajio

I am writing this complain because i am tired of emailing ajio customer care team. Worst experience ever with ajio. I have returned my product nicely with all labels and tags on 17th august 2020. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and still there is no response. What the hell? I havn't got the money back in my bank account.

+1 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore

Website: ajio complaint

I want my money right now. I don't wanna waste my time on damaged product. I returned the product to your delivery partner 15 Days ago but there is no status update as you received the product and i don't understand why you people are delaying customer complaints. You please check the product carefully before packing and there is no use for both am already raise the same complaint 3 times.its still not solved.am not getting my refund, but ajio app updated its resolved. Now am again raise complaint about the issue COM ID(COM[protected]) & COM ID(COM[protected]) Please don't waste my time on raising complaints on other platforms. I will suggest people not to buy products on ajio

+3 photos

AJIO customer support has been notified about the posted complaint.

Aug 27, 2020

Updated by ravi arthi No Updates my problem not get to resolved. poor customer service.If its continue, ajio wil be lose many customers.

Aug 29, 2020

Updated by ravi arthi I am complaining because i have order a product from ajio with Order ID #FL[protected] i have returned the product nicely with all labels and tags on 10/08/2020. The return id is #RT20253767 . But i haven't received my refund yet. The status is still return under process.This issue couldn't resolved yet but ajio app marked as resolved.am already raise that complaint twice .but now am not able to raise the complaint in ajio app, because app not updated for return the product status. Since they have picked up the product and the status is not updated. What's going on i didn't understand. I have bought many products from ajio. And this is the first and worst experience with ajio. When will i receive my refund? Please do take any action. I returned the product to your delivery partner 20 Days ago but there is no status update as you received the product and i don't understand why you people are delaying customer complaints. You please check the product carefully before packing and there is no use for both am already raise the same complaint 3 times.its still not solved.am not getting my refund, but ajio app updated its resolved. Now am again raise complaint about the issue, Please don't waste my time on raising complaints on other platforms. I will suggest people not to buy products on ajio

View replies

R

ravi arthi

Aug 27, 2020

i want my refund amount.how many days take the issue, its waste of time, am very furious.how longs wait for that.i'll raise the complaint in other platform & Sending Legal Notice to Ajio company and Preparing Documents for filing Consumer case.#Worst Experience Ever.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pedong

I have ordered a black printed T-shirt
Which i haven't received it till yet, it was prepaid
I haven't got that product but in my #Ajio account it's showning that it was delivered successfully but i hadn't received that product
I want you to refund my money back to my account

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered two dresses but they cancelled but they didn't credit my amount

+2 photos

AJIO customer support has been notified about the posted complaint.

Aug 24, 2020

Updated by Geomol George I ordered two dresses but they cancelled but they didn't credit my amount.it's pending for more than four weeks.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I am hereby complaining against poor customer service of ajio.com as I am.tired of writing emails to them but still not getting satisfactory response and calling them when they literally never pick up. I have ordered a t shirt from ajio which was returned and my product was picked up weeks ago but still I have not received my refund. I have raised complaints and they have confirmed my product being picked up but I have still not received my refund.

+3 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My order #FL[protected] is partially delivered, remaining order is expected to be delivered bu Aug 13, but still it is not delivered, I have raised complaint but they closed it

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Today I got message from Ajio Hey TINSA! We have an update against your Ajio Complaint ID COM[protected]. We investigated the concern and after careful consideration it was found that all your products are delivered. Hence we are closing this complaint.. Now you can also check the status of YOUR COMPLAINt by visiting HTTPs://ajio.page.link/trans_SMS"

This was the above message I got from Ajio as they are closing my case...

Helpful

5 other people found this review helpful

5 found this helpful

4 Comments

With reference to order Id FL[protected], I have raised several complaints but to receive not even a single response from Ajii's side. I am really facing such a bad experience from Ajio for the first time. Through the above mentioned order id, I had placed order for two pairs of Crocs but received only one pair. Moreover, their statement says both the pairs have been delivered. How bad service quality is this? Please take over my issue and resolve as soon as possible.

Full product not received

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ajio, Banglore

I have ordered product on 5th aug and recieved that product... Recieved product is different in size from original with belt missing.
When i raised return request for the same
Delivery guy refused to pickup cause of wrong barcode and because of wrong size delivery.
I called customer care atleast 10 times to accept return without quality check but problem has not been solved in nearly a month and my amount is withheld with them.
Now wrong product is lying with me, which is no use and my amount is also withheld with ajio.

I want my refund back asap, if they dont want their product back i dont care.

This is maximum limit of harrasment one can bear.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai

I am writing this complain because i am tired of emailing ajio customer care team. Worst experience ever with ajio. I have returned my product nicely with all labels and tags on 6th august 2020. Still the status is refund initiated from their side. I havn't got my amount back. I am calling them continuously and they are making fool of me by sending every time a new complain id. Their team called me and saved their part by saying that refund is done from our side. What the hell? I havn't got the money back in my bank account.

They also said that UTR will be provided to me by 21st August 2020 but there's no response from their end till date. Please look into the matter I'm in real need of my money.

Regards
Harshita

+1 photos

Aug 23, 2020

Complaint marked as Resolved

They're fooling me everytime I'm calling the customer care executive. They say madam please wait till this time that time but nothing is happening. I have been waiting since 25 days. This is really disappointing from ajio

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered t shirt nd i returned it but till now there's no response and no message its now nearly 15 days gone
Even i tried to call but there's no call back...

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Money deducted from my account but order not placed, no customer care support from ajio

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 505327

I have ordered a product of ajio online and the have returned it because the size doesn't fit. The return was initiated a month back and no reply for it still. No reply to any mails. No response for customer care call.

I initiated a return of order and no reply for it for more than a month. .

+1 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Return ID : #RT19715511 #RT20383097
above mentioned return already done but still i am not getting refund amount from ajio against the product return id please help

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Return id : #rt[protected] return id : #rt19715511
Above mentioned both return have been successfully completed but still i am not getting refund amount in account please help

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Order id: fl[protected]
Return i'd: rt20423017
My product is delivered on 11th august it doesn't fit me well so i went for return option, and the next day i mean 12th august they came to collect the product with in one day, you are too fast in collecting product from us then why you are slow in giving our money back, 11 days passes still refund not received, everyday am raising complaint on this still not received refund, i am gonna tell all my friends and family not to buy any product from ajio.com, seriously you people make me rude with your careless behavior towards your customers.

+1 photos

AJIO customer support has been notified about the posted complaint.

Aug 22, 2020

Updated by Sujana Reddy N Every single time you are updating as issue resolved, I have not received refund and also didn't get any information or status about my refund then how can you update as issue resolved, don't make your customers fools.

AJIO Complaints & Reviews

File a complaint to AJIO

AJIO reviews & complaints page 189

Address printed wrong on the order parcel

Money deducted order not placed

Post your Comment

Not received refund

Post your Comment

I need to get refund

Post your Comment

Refund delay

Post your Comment

Refund issue

Post your Comment

Product not received but it's shown it's received

Post your Comment

Please refund my amount

Post your Comment

Refund not received

Post your Comment

Product not delivered

Post your Comment

Refund related issues

Half product received and no response from Ajio

Post your Comment

Regarding non refund of product

Post your Comment

Product returned but refund not received

Post your Comment

T shirt I have ordered

Post your Comment

Money deducted from my account but order not placed

Post your Comment

I initiated a return of order and no reply for it for more than a month.

Post your Comment

Refund amount not credit in bank account

Post your Comment

Refund amount credit in bank account

Post your Comment

Refund not received

Post your Comment

Related businesses