AJIO Complaints & Reviews

I had placed my order on 23rd August which were to be delivered by 1st September, 20 containing of 2 items. The order no is #FL[protected].
1 had been delivered to me and the other one is yet on confirmed status only till 4th sept. It had been more than 12days, I had even raised complaints several times which was to be resolved by 1st September, still there is no response from customer care.
Today on 5th September, the order is been shown cancelled without notifying me the reason for it. The purchase was of 462 out of which 200 is refunded to my ajio wallet & 51 to ajio points which are already expired on 31st Aug, 20.
If the order is cancelled on 5th September, how can I used the Rs. 51 before 31st August, 20.
And what about the balance amount.
The why it is cancelled even the reason is not notified, I had even mail yet no response. It's just so unfair

Hey there,
I ordered two trousers which cost was 1615rs but the delivery boy didn't call me before coming nd took 1817 rs from my mother. I wasn't at home at the time of delivery.
I want my money back and just want to know why you provide us wrong numbers of delivery boy???
Worst experience from skip i just want my money back

My order some how got cancelled without any of my acknowledgement and I didn’t get any refund money. Jio customer care is not working so that I can a complaint.I really don’t know what to do

I placed an order and paid through Google pay. Money is deducted from my account but the order is not placed. I've called customer care several times but there was no reply

I have ordered for 1577 and I paid through gpay, amount got debited but order didnt placed

It's now going to be one month but u people r not refunding my money. How long does it take to solve problems. It seems u r only averting n avoiding my problem. Ur all other work is going on smoothly in pandemic then why only problem solving is affected. U should cooperate wid customer. My order no is #RT20374131 against which u hv to refund. Do the needful.

I had ordered a Puma royalcat sandals and a Woodland sandals bith are fake, even I called the Puma customer care to check if the product is fake and they said it's fake.
Someone please help me I want to file a case against AJIO.

I had purchased few items from ajio in july end, out of which I wanted to return 3 garments. They scheduled my return n delayed it twice. Today, after more than a month it was picked up. But now the status for the order shows that return cancelled. The delivery boy said due to contactless delivery, they will update the return slip via SMS. It's been more than 8 hrs n no sign of SMS or refund. My order number is FL[protected]

I ordered multiple products from Ajio order Id: #FL[protected] on 25 August 2020 from which one product which was to be delivered on 3 September was cancelled by them on 1 September 2020. After that they refunded in Ajio wallet without asking me and didn't refund the whole order amount. First of all I didn't need money in Ajio wallet, I want money back in my credit card as I don't want to use this site again. Secondly I want full amount of the item that was cancelled.
I contacted them through mail but got no reply. I tried to contact them through phone and waited for more than 20 minutes but no one picked my phone.
Ajio is fraud site that's making fool of the customers.

Placed an order of amount Rs 1189.66 at Ajio on 27 aug 2020. Amount was paid via google pay. THE MONEY WAS DEDUCTED BUT THE ORDER WAS NOT PLACED.
This was my first order from Ajio and its very DISAPPOINTING.
We tried to contact customer care via phone and mail but its not available.

I returned my prdct but not rcv my refund back of 2 kurtas
1 s blue
2 s aurelia shimmery kurta

Amount debited from account but order is not placed.

The product was pickup on[protected] but Ajio site shows order to be pickup on[protected]. So i Called them for same reason & they assure me that products was already successfully picked up & refund will be initiated by[protected] but I have not received my refund. Again I was informed them via call log & email. Every time a new complaint is raised for the same issue & I am given multiple complaints number for same issue.I has attached Screen short as a proof. Kindly help me in this regards.

Ajio — Order ID: FL[protected]

I had received a damaged product purchased at almost INR 6000/- which I was willing to keep with a reasonable discount on the purchase value.
The team ended up giving of INR 300/- without even discussing with me and it's not worth it from my end.

The refund amount is substantial (atleast 30% of purchase value) since I'm willing to keep a product which should go as scrap as it shouldn't have passed the quality test.

PS : Somehow the complaint team never calls and discusses the issue or expectations (I've seen this earlier as well). Please ask the assigned stakeholder to call, discuss and then work towards resolution.

Would be grateful for the assistance.

I had received a damaged product purchased at almost INR 6000/- which I was willing to keep with a reasonable discount on the purchase value.
The team ended up giving of INR 300/- without even discussing with me and it's not worth it from my end.
Order ID: FL[protected]

Either the refund amount is substantial (atleast 30% of purchase value) or the product should be taken back (in which case this product will need to go as scrap as it shouldn't have passed the quality tests in the first case itself).

Please take an action accordingly.

PS : Somehow the complaint team never calls and discusses the issue or expectations (I've seen this earlier as well). Please ask the assigned stakeholder to call, discuss and then work towards resolution.

Would be grateful for the assistance.

Money is debited from my account but i still haven't received order confirmation id . I paid via Google pay

On 03/sep/2020 around 02:40 am
I place order, and make payment through Google pay. but money deducted but order is fail to proceed

My account is blocked and i was not communicated about this even with email id or any sms on 15th august. when i was unable to login to account then i raised this as an issue, then no update on fact that my account is blocked even after 7 days i.e 22nd august. Customer care representative again asked me to wait for 48 hours as they looking into the issue and then shared forgot password link but this link landed to an empty page. So on 24th august when i talked with supervisor then he stated that account stands blocked due to non ajio product is returned. This lame reason is updated by delivery guy side .When i asked for evidence for which non ajio product is returned then again asked to wait for 48 hours. Within 48 hours another supervisor called and told that he will call back with resolution in next 2 working days i.e mon-tuesday(as i called on friday 28th august late night). So i waited till tuesday but no one called till night 9pm so i made a call to customer care and she assured that i will get call on wed 2nd sep but till night 7pm no one reverted back. Again approcahed customer care and he assured that complaint is escalated to next level and evidence will be given in next 48hours.

Placed an order of amount Rs 1350 at Ajio on 2nd sept 2020. THE MONEY WAS DEDUCTED BUT THE ORDER WAS NOT PLACED.
This was my first buy from Ajio and its very DISAPPOINTING.
We tried to contact customer care but its not available.

I jst order 1 shoe but it's not showing me my details in my order list I cnt see my order I'd no wats worng with my order