AJIO Complaints & Reviews

I bought a shoe and I didn't like the fit so I returned (return id: #RT[protected] . I returned on 9th July but still haven't got my refund.I have contacted customer care many times but they always ask to wait 48 hours but no help is being given.I was asked to send my bank details, I sent it but no update came from 3 days.Please help me, I am losing hope now because no one is helping.I hope you will help me soon....

I have order on dated 04.07.22 and its delivery date is 09.07.22 but it is not delivered till 12.07.22. On 12.07.22 without my information it return to warehouse.i call custmer care tell me for fresh order i again order on 12.07.22 and its delivery date is 18.07.22 but order shall not picked every time show order is not ready for pickup.
Ajio is very bad company ant there is no value of custmer time and money....

I purchased product on 6 june 2022
But i got bigger size so i created small size of exchange
But more than 15 day later i dont get my exchange product.
After 1 month they told refund amount
But after 45 day later i dont get my refund .
Here image of proof...

I ordered 6 items from ajio app. My account was blocked soon after i recieved my order. There is 15 days return policy on ajio. I didnt like one tshirt for returning i called on their customer care as account was blocked and i was unable to login. He created return for that tshirt.
Then after some days when i called back for return of leggings they we cant create return request as account is blocked. They asked me to mail at ajio...

My ajio account was suddenly blocked i have lots of products for return but they didnt unlock my account and not even replied the emails.....

Payment deducted but order status null on Ajio App
I ordered on Ajio yesterday at 10pm and paid 1165 INR
no answer on customer care number...

My account has been blocked with no prior intimation and with no warning whatsoever. A very stupid excuse has been given stating that my account was blocked due to high reverse pickup. However, I was not warned about this and there are certain products which I wish to return and which cannot be returned because my account is blocked. When I ordered, there was a 15 day return policy....

I have ordered a pair of shoe a while ago, I have done the payment of Rs 1055 by net banking (SBI) and payment was sucessfull.
It was also showing that order got placed.
But I didnt receive any sms confirmation for order placed.
Order is also not showing in My orders section.
Please look into this.
I have attached files supporting my complaint....

I ordered may products from ajio. I returned one product. After 2 days, ajio blocked my account without prior notice. It's been 15 days i am calling them, sending emails. They are not responding and not resolving the problem. I want them to refund my money into my bank account. I don't want to use ajio again and I will suggest everyone not to use ajio....

They have block my account saying there are more returns, please note that there are many products which I have retained too. And most returns were due to size issues. They should not keep return policies if they don’t want returns. I have not done anything out of law or breach any terms and conditions. They can’t block my account. Plus After blocking account they are sending my already ordered products.My concern is how can I can return...

Hi Team,

I have ordered 3 products in one order.. but I received only one product.. I raised the issue getting sorry for inconvenience emails but not resolution.. complent ticket number COM[protected]. In app it's shoy refunded but actually it is not refunded..

Please do needful on this.....

Hello Team,
On 29th June I got automated call from Ajio that your account is blocked due to high return.
My concern is how can anyone block my account without prior intimation.
Now my 3 orders were already placed worth ₹`17k apprx and now in between Ajio blocked my account.

Connecting to telephonic customer care they told that as the account is blocked we cannot access it. Kindly email us, they will...

Hii team,

I placed an order of YUFTA-Embellished Straight Kurta Set from AJIO ON 9th July via order ID: #FN[protected] . At the time of arrival my order, I wasn't home. So the delivery agent called me up to enquire to which I asked him to wait for 5 mins as I'm on my way. He told me that he is keeping the order outside my house and asked me to share the OTP as he was running late for other delivery.

Within the...

Today i.e. on 13th July 2022 I saw that my account was blocked because i had returned some products. I Contacted customer care many times. Still they didn't resolved.

On account of size issue I had to return the items received. Neither I received any call or information regarding this. Never faced such things.

When I searched on Google I got to know about such instances of account blocking. This is highly unethical...

My registered Id with ajio is [protected]@gmail.com

Near about 24-26 June I placed return request of my order which is expected to picked up near 29 June and refind on 2 July 2022.

Till now no pickup has been done as well as my account is blocked 2-4 days ago without proper notice.
Customer care number is giving different advices everytime I ask them for help.
No reply or revert for email.br...

I have applied for a return on 30 July 2022. The refund was initiated by Ajio but I haven't received the money from my bank
Order ID:#FN[protected]
Return ID: #RT73500540...

I have received the order on 18th June and tried raising return request n number of times but couldn't place one and then raised complaint I.e complaint id COM[protected] and over a call I informed that I won't be reachable on my number from 25th june to 2nd july and still they tried to attempted return request which is ridiculous.
And now return request window is closed which is amazing service provided by you.

I...

Hi,

This is kuppuraj from hosur tamilnadu.

Since I brought one product from Ajio and received in teared & without tag …. Last 2 weeks chasing for replacement but nobody responding .

What can I do ..Feel frustrated …

Kindly help & advice what I ned to do.

ORDER ID # FN[protected]

Attached images fyr.

Thanks & Regards,

KUPPURAJ.Gbr...

Dear sir i have order on dated 04.07.22 and its delivery date is 09.07.22 but this order is not yet delivered. I raised a complaint on 09.07.22 regarding this but no resolution available. No custmer support no time value. This is very bad company ....

सर नमस्कार सर मैंने 4 साथ 2022 को एजइयो सरफेस से एक फिदातो ब्रांड का डबल बेड शीट विद टू पिलो कवर ऑर्डर किया था जिसकी वोटर आईडी एफएन[protected] है यह 97 2022 को डिलीवर बना था लेकिन ए जिओ कंपनी...