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AJIO Complaints & Reviews

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Last updated Apr 25, 2024
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AJIO reviews & complaints page 32

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P
pelluru susmitha
Jul 18, 2022
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I am complaining about the product received defective

The product I have orders seems like used with no pants and dupatta which is shown in original image
I want to return the order

This is the worst experience I faced with AJIO

Help to close this issue...
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S
Siddhu Korlapati
Jul 18, 2022
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My account blocked

My account was blocked.I don’t even know the reason why they blocked account they didn’t even notified about the account block.when I placed the order and made payment of 16k account was active, after receiving the wrong products and that to without rate tags they have blocked my account and there customer care also didn’t saying anything they are just keeping me on hold I want my money back and I want to return these wrong products...
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Y
Yashwant@_27_09
from Dehradun, Uttarakhand
Jul 18, 2022
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IMPS failed Refund not received

Website:Ajio

Ajio Return ID-RT699140 72, Refund initiated on by Ajio[protected], Amount- Rs. 494.50.

But till today[protected], I didn't receive the amount on my bank account. My Bank name- Punjab National Bank.

I contacted with Ajio customer care & they provide me a Reference ID[protected] & told me to contact my bank branch with this given reference Id.

I then contacted with my branch, and they said the...
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R
Rajjv
Jul 18, 2022
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Amount debited but order not placed

I ordered 2 items from ajio.
Rs. 374/- were deducted from my ajio wallet .
722/- were paid from bank via gpay.
Order was not placed. I even recieved a message from ajio saying i will get refund.
But not yet recieved....
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K
KishoriG
from Pune, Maharashtra
Jul 18, 2022
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Product return

Website:ajio.com

I don't like the Quality of the product & decided to return. When I received the product there were no tags attached to it. Also it was there responsibilty to check if the tags are attached or not, but they fail to do that n provided product that has no tags attached. The delivery agent picked up the return but after some time marked it as quality check fail. After complaining they returned the product to me on 28 June when my return period...
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Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400002, Maharashtra, India
Website:www.ajio.com/shop/ajio

1) Delivery has been delayed for more than a month !!
2) No updates from courier/Ajio on the product
3) Dates being updated without any stringent resolution!!!
4) No cancellation is allowed unless it's delivered by their end !!

Order ID: - #FN[protected]...
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G
gnaneshwar bandari
from Kollam, Kerala
Jul 17, 2022
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Incomplete Order Received

I have ordered mens brief of quantity 5 but I have received quantity of only 2. I have contacted ajio customer care several times and also raised complaints in ajio app as well as I have sent the mails regarding the same many times.

After some many attempts I have received proper response nor resolution to the above issue...
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Palasani Sasidhar Reddy
from Nellore, Andhra Pradesh
Jul 17, 2022
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Order Return

I have ordered a shirt on[protected] on Ajio app.Few days later i have been informed that my order was cancelled for some unknown reasons and the shipment was processed back to the warehouse.Today[protected]All of a sudden i got a call from the delivery partner telling me that i have an order to take.So i took it by paying the money through COD.Finding out that it was the shirt which has got cancelled for some unknown reasons i tried to return...
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S
Sagar sukose
Jul 17, 2022
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Ordered product automatically cancelled

I order shoes and it gets automatically cancelled after 4 hour....
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K
from Chennai, Tamil Nadu
Jul 17, 2022
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Return/Refund

Address:Bangalore

Have placed order in AJIO with order No: FN[protected] on 18 June and got delivered on 22nd June and return was credited and till now the product is not delivered and two complaint has been raised for the issue complaint no 1 : com[protected] and com[protected] for the delivery issue, but haven’t received any call from the AJIO team, and when I am calling AJIO they are now not bother to resolve my issue, either I need a replacement or a...
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B
binay00713
from Mumbai, Maharashtra
Jul 17, 2022
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Intentionally Cancelling the order & increasing the price afterwards

Address:AJIO, c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068

I had placed an order with Order ID #FN[protected] on 16.07.2022 but I have received an update saying part of the order has been cancelled due to some technical reasons. When I contacted Ajio customer care to get to know the reason for the same, I was informed by the executive that the order was cancelled due to some technical reason & he requested me to place the order again. Now here is the issue: I had ordered the product as it was available...
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Order got cancelled by company itself without any proper intimation and now the price has increased to the product
Order id: #FN[protected]
As i see the product and i liked the deal and i placed the order and payment is done from my end, Now after 24 hours when i see order status, i see that order is cancelled and product price is increased. Is this any business trick to play with customers values and money ans effort....
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P
Pranav0794
Jul 17, 2022
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Not letting me return the product

I had placed an order from Ajio (FN500620xxxx) which was delivered on 09 July, but my account was deactivated on same day so I was not given a chance to place the return. Even after reaching out to Ajio, they are not letting me return the product. This is denial of service on their part, i am not asking they reactive my account, but I should be able to return the product as per their policies. This is a denial of service from their end....
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C
crazyrahul
Jul 16, 2022
Jul 18, 2022
This thread was updated on Jul 18, 2022
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4 orders canceled

Today afternoon July 2022 I made 4 orders of shoes on ajio app. At 9pm I got msg that some of the items canceled so I called customer care and they told me that due to quality issues at warehouse they canceled some items... then I asked them what abt other items... they said its confirmed but cant say that It wouldn't be canceled... now I got another msgs abt all orders are canceled for the same reason...

It's fraud cz of price...
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A
Azhar Jamil Khan
Jul 16, 2022
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Order cancelled by Ajio

Address:Delhi

I have ordered some products from ajio prepaid the amount of product and Ajio cancelled my order after some hours...
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G
Gosularevanth555
Jul 16, 2022
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Orders automatically cancelled

I ordered many shoes in ajio website when the price is low. But ajio automatically cancelled all my orders. Now the price of the products is very high. On this issue I want to complain against ajio.
My order numbers are : FN[protected], FN[protected], FN[protected], FN[protected], FN[protected], FN[protected], FN[protected], FN[protected]...
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G
Gosularevanth555
Jul 16, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Orders automatically cancelled

I ordered many shoes in ajio website when the price is low. But ajio automatically cancelled all my orders. Now the price of the products is very high. On this issue I want to complain against ajio...
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N
Nehalpatle03
Jul 16, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but order not placed

My order for Us polo shoes did not go through but amout of Rs.1935 was deducted by bank. Please try to re book my order or refund my money soon.
My mobile no-[protected]...
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A
As Style
Jul 16, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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Refund related issue

Address:Thakurbari road navratanpur shakeela bhawan floor c1
Website:www.ajio.com

I bought a shoe and I didn't like the fit so I returned (return id: #RT[protected] . I returned on 9th July but still haven't got my refund.I have contacted customer care many times but they always ask to wait 48 hours but no help is being given.I was asked to send my bank details, I sent it but no update came from 3 days.Please help me, I am losing hope now because no one is helping.I hope you will help me soon....
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R
Ram Niwas Bhall
from DEHRADUN, Uttarakhand
Jul 16, 2022
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Delayed delivery

Address:Seemadwar

I have order on dated 04.07.22 and its delivery date is 09.07.22 but it is not delivered till 12.07.22. On 12.07.22 without my information it return to warehouse.i call custmer care tell me for fresh order i again order on 12.07.22 and its delivery date is 18.07.22 but order shall not picked every time show order is not ready for pickup.
Ajio is very bad company ant there is no value of custmer time and money....
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