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AJIO Complaints & Reviews

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AJIO reviews & complaints page 31

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S
sumalatha peter
Jul 25, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
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No refund deflected

I have raised a complaint and after a lot of struggle got my refund but that too in a message. I just got message stating my refund is initiated but it's been so long but still not reflected. I have wrote so many emails and even calls but no proper response...
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Geetanjali Goyal
Jul 25, 2022
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Not able to return items, account blocked without notification

Address:bangalore

Held an account with Ajio. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.

I want my account and rights to be resurrected. I spoke to a supervisor and have some feedback to share. Your staff needs to take a breathe and not get on to the customer's nerves. I expect the other person to listen to me and not behave rudely with me. Resolution...
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V
Vick_y
from Hyderabad, Telangana
Jul 25, 2022
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Account is blocked

My account is blocked suddenly without any information. I want my account back....
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S
SrashtiDoser
from Kanpur, Uttar Pradesh
Jul 24, 2022
Jul 24, 2022
This thread was updated on Jul 24, 2022
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Ajio :Account blocked w/o prior info

The company never informed or warned me that due to lot of return my account could be blocked. There is nothing of this kind from their end. Never . Also whatever return I have is just due to size issue. Nothing else. Such incident of complete account block has never happened to me to any other e-commerce platforms. Now when this has happened and can't be opened the product they are not returning and items keep on delivering.

Even...
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S
sourabh7625
from Saharanpur, Uttar Pradesh
Jul 23, 2022
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Defective T-shirt without tags

Address:reliance retail limited. rrl trends badli dc, indospace industrial and faizabad tehsil badli jhajjar HR 124105
Website:www.ajio.com

My name is Sourabh Kumar. this incident is about a T-shirt I ordered from ajio.com.

I placed my order at ajio.com by prepaid on 16 Jul 2022 with orderID-FNBB76208014.
this order included few more items, all of them dispatched from different warehouses.
it included a off-white DNMX t-shirt which I received on 19 July.

first after opening the package I found out the tags ring was intact but there...
+2 photos
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A
AMORA
Jul 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not get refund

I did not get refund for one of the product I returned, even though It shows refunded in the app for Order ID #FN[protected] and Return ID #RT74529619. I want my return back as soon as possible....
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Subbarao tvr
from Hyderabad, Telangana
Jul 23, 2022
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Refund Not Received

Address:yousufguda, hyderabad
Website:www.ajio.com

I suppose to get refund from ajio 30 days before. as on the date i have not received. i am getting mails it will be solved before 22.07.2022. but today 23.07.2022 it is not received. i have to get 700/- as refund....
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A
Amber M
Jul 23, 2022
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Delayed delivery

My order was set to be delivered on the 18th. CONTACTed both the logistics and ajio and let me just say both the companies CUSTOMER care is USELESS!! No updates regarding my order and they just give me dates on dates. How bad can I company be?? I would not recommend this site to anyone! Complete ###!

Where is my order scammers? And why is it taking so long to be delivered. If you can't get it to deliver cancel and refund...
+1 photos
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A
Anugangele
Jul 23, 2022
Dec 6, 2022
This thread was updated on Dec 6, 2022
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Make double payment for same order

Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

On 19th of June I ordered a GULMOHAR JAIPUR KURTA and the payment went into processing. I paid from a different account but the processing amount of also cut the next day. I am attaching the images of transaction IDs and other details to go through....
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M
m_n
Jul 22, 2022
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Account blocked before return

On Mon, Jul 18 2022 I received the order Order ID FN[protected]

On account of the size issue, I wanted to return two of the three products I got. By mistake, I placed the return request for all three products. The return request ID is RT74590502.The delivery executive who came to collect the product informed me to give all the products or else he will have to cancel the return. Immediately I informed customer care, to delete...
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A
Ansuman Acharya
from Bengaluru, Karnataka
Jul 22, 2022
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Coupon Codes not shared for Rewards

AJIO had an offer running which said if we shopped for more than 9000 INR we would get free rewards which could be collected post the return period is over. Few days post the prder I got a mail with the rewards I would get but the coupon codes were missing in the email. When I called AJIO, I was told they would be sent later once the return period is over.
Nothing was shared when the return period was over. When called/mailed AJIO...
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Vidya sonte
from Hyderabad, Telangana
Jul 21, 2022
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My account blocked and money did not refunded

My ajio account has been blocked and did not refunded my money...
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Address:Dr. BR Ambedkar Hall, AMU Baraula Bypass, Aligarh 202002

Date of the Incident: 21-July-2022

My Mobile Number: [protected]

Full Description: I am Sachin Varshney. I have ordered 4 pair of shoes from Ajio Online Shopping Platform, and after successful confirmation of all 4 orders they got cancelled by the company itself without any reason. And when I had a talk with customer care (on[protected] they said to reorder without giving any reasonable explanation. When I...
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K
Ksirisha
from Rajahmundry, Andhra Pradesh
Jul 21, 2022
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My refund amount

Address:G.v.nagar aava road railway station back side, Nagavihar apartments 1st floor g1

My order is picked from my end but refund is not credited yet .it is showing order return pickup is on hold
1-Ex[protected]
2-Ex[protected]
My ajio account is not working im unable to open the ajio....
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J
Jasdeepsial
Jul 21, 2022
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Refund

My name is Jasdeep Singh Sial. I had placed an exchange order on ajio for a Armani exchange jeans the return id being RT72237952. The product was picked up from my place on 26th June 2022. It’s been 20 days that I have not received any refund for the same and on 9th July 2022 I received a call from ajio that my account has been blocked but I was not told the reason for the same. And on 15th July i got a call from ajio that I have sent a...
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S
sravanasandhya7
from Hyderabad, Telangana
Jul 19, 2022
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Regarding returns

Regarding return request, i created a return request but in ajio side they cancelled return request and self ship the product.multiple times i raise a complaint to ajio customer care but they didnt respond proper way.now please return pickup my product and refund my amount.iam not able to self ship the product...
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sravanasandhya7
from Hyderabad, Telangana
Jul 19, 2022
Jul 19, 2022
This thread was updated on Jul 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding returns

Address:Hyderabad, Telangana

Regarding return request, i initaite return request, but ajio side cancelled and create self self they mentined easy returns in ajio but they create a problem like this.iwant to product return and i want refund my amount....
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A
Ashirwad Bachhawat
Jul 19, 2022
Jul 22, 2022
This thread was updated on Jul 22, 2022
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Fraud company not providing the refund

29th may i have ordered the shoes for 9799 .
2nd june i have received the order which was wrong color and design . After complaining 25 times my order was picked up on 19 june

after picking up the product it reached the warehouse of the company, after this the company cancelled the return and saying that it will not provide the refund nor the shoes they are totally making fool to customers . After this i have made 200+...
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S
Jul 19, 2022
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Ajio Fraud

Website:www.ajio.com

Ordered something from Ajio and items quantity was 6 but when I opened there was only 1 item that too wrong. I informed and complaint Ajio about this. I was assured that my money will be added in wallet and for same. I have been chasing them from last 7 days, now they said the products are delivered and I am lying. So they closed my complaint and dint refund money for undelivered 5 products neither for returned wrong product.

Again...
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P
Priancajn
from Pune, Maharashtra
Jul 19, 2022
Jul 19, 2022
This thread was updated on Jul 19, 2022
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Refund not given for products cancelled

Address:601 Ganga Arcadia
Website:AJIO

I had my worst experience shopping with AJIO. My account got suspended in between a ongoing order. They never delivered some products nor refunded me. I called customer care multiple times, it has been 3 weeks now that customer care is being ignorant. Can you please help me get my money back on this online fraud?...
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