AJIO Complaints & Reviews

I have been shopping with ajio for quite sometime now and then suddenly i get an email from their end saying they have blocked my account because of high returns, so what if i have returned their products, the product quality would not be matching my expectations so i am obviously going to return them ! And just because of that you can’t block me, either levy delivery charges or some other measure .
Very upset with ajio and would...

Dear Sir
I am an extremely disappointed customer of AJIO.
we have been shareholders of Reliance companies since childhood and our faith in the name made us trust Ajio as well.
This has been my worst experience in online shopping in the past so many years.
kindly note the following

ORDER NUMBER- #FN[protected]
item- set of 2 glass dispenser with metal lid and rack from home centre.
i...

My ajio account has been blocked by ajio team without informing me just after I ordered two order of several items . They cancelled two items by themselves without any reason and have not refunded yet and blocked my account. And now I am unable to return my 4 products approx my 8000 rs has been blocked by ajio. And now they are not helping me . Neither they are picking up the product nor they are refunding my money which they have cancelled....

Hi, Its been more than 3 months and there is no resolution till date. I have raised so many complaints that my product is not picking up and the return is getting cancelled there is no response from the team. Now they are asking me to self ship the product what is the point o[censored]sing an ajio online when we have to self ship?? cant we go and buy outside? We use online apps because things happen at out door step. And after waiting for 3 months...

I ordered a jacket worth 7.3K from Ajio on 17th july. Paid using credit card. Order is not delivered and i got message that your order has been cancelled, but nothing was updated on the app. Customer service is worst and they don't help I've no idea how to get my money or order. It says order shipped but it's not. I asked the delivery company and they say there's no such order....

[protected]
[protected]
[protected]
[protected]

These are my product details for ajio app.
I have put return request. Not no one came to pick it up. Now they are showing return window is closed. I have tried several time to chat Or call but it's not helpful. I mailed my complaint but didn't get any revert....

Hello Sir,

I have purchased an item from AJIO recently and was not happy with the size which for the sandals ordered for my kid, now I wanted to exchange the same, but without any notice AJIO blocked my account and was unable to check my order or return my order. and I have invested good amount of money to buy the product.
When I call the customer care they were saying based on their policies they have blocked my account...

Order ID : FL[protected]
This was ordered on 14th July and it is at the same status it was on 15th July. The delivery date at the time of order placement was 16th then 18th then 19th then 21st then 23rd and now it’s 28th which is also past due. And I’ve raised multiple complaints with them but still there is no response and they are not even letting me cancel the order.
Please assist me in getting the refund and getting compensated...

I have requested for refund of my 03 articles approx rs 4000 which was not credited to my bank account for more than a month. I called customer care and was informed that there was some technical glitch in their system and the amount will soon be credited.
Since then I have been informed everytime I mail or cal that amount has been credited to my bank account if it’s not reflecting there then I was advised to share a copy of bank...

Few days ago I bought 5-6 products from Ajio and when they got delivered I returned 2 products as I didn't like the quality of the product against the price I paid for it. The products were successfully passed through a quality check and I got a message that my refund is initiated and it will get refunded in my account. It's been already 4-5 days and I haven't received my refund yet in my account. The money to be refunded is 1887/-...

It's been several days they haven't taken any initiative for refunding our money. You can go to play store and check the reviews on refund policy. Several customers are complaining about this. Their email is [protected]@ajio.com, they'll just send automated replies.
My order ID is FN[protected] I had paid 799.
Please look after this. We want our money back....

My order ID is FN[protected]

I had paid the amount by phone pe and I cancelled the order. But still I didn't get the refund. Please make it as soon as possible....

I had ordered one jeans, after i got the delivery came to know that the fit is not proper. As the website says it is different from what I got. So I request the team to replace the item. But after 10 days pickup is not done. The maximum extention for pickup date is also over. I am not getting any communication from the team about my item. I had called the customer care several time but I am not getting any solution or any reasonable answer....

I had cancelled my order and they haven't refunded my money yet now it's been 15-17 days
Order#FN[protected]...

I ordered one gram gold coin from from ajio and when i received the package it was looking fine except one small hole in plastic bag, i thought it would be fine but later when i opened package, coin was missing from it, everything else related to coin like broken tempered certicard and tin box was there but main coin was not there.

i took all the pictures and raised complaint to Ajio helpline and also sent them email with all...

Ajio company doing scam with block user account even some order in process condition.
They told you do not return product even if the delivered product are already used, size, fabric, color issue. If you return then i block your account and you do not have permission for returning and refunding, but if your in process order (which process in blocked account) delivered, you do not reject/return also no refund option can provide (delivery...

I am milap alondra. On 10/07/2022 I ordered a bag on ajio with ORDER ID. FN[protected] from registered Mobile number: [protected] &
Mail Id :[protected]@gmail.com.

Total Amount of that order is 10, 267/- rupees and on 20/07/2022 I successfully returned the product with RETURN ID :RT73925432 and it has passed all quality check but I haven’t received REFUND of that order yet. I made payment with UPI mode.
br...

I purchased few items from AJIO and I didn't happy with he products as they are not like original quality so I raised a return request and they cancelled without any information, again I raised a return request and the again canceled. now the return time period over and I am not able to raise a return request again. My Order ID: FN[protected]
amount:1655.82 INR...

I placed my order and was not happy with the product so returned the product but the amount of rs 1430 is still not refunded in my account...

It's been 8 days since my product has been collected and It is still showing that the product is in transit to warehouse. How much time will it take to reach the warehouse and get my refund?. I want my refund as soon as possible...