AJIO Complaints & Reviews

My account has been deactivated by Ajio Team. Now I am remedyless to return or exchange the products which were delivered after deactivation of my account. Also, I am following up with customer care for more than 10 days now and my problem is not yet resolved....

Ajio blocked my account without informing me and I have 5K money in my wallet, which I can't use anymore I want my money back...

I have order on 04.07.22 delivery date is 09.07.22 but on date 11.07.22 that order is no delivered. I call care center raise a complaint but resolution is not done . No custmer satisfaction.
I request all of my friends not order from ajio....

I tried to order a product twice and both of the times the money got debited from my account but the order got cancelled. I have been waiting for the refund to be processed but their has been no action from their side....

Item is not yet delivered but status is showing as delivered.

Order no- #FL[protected]
Item: Teamspirit straight track pants with drawstring waist...

I have ordered 8 dresse via Ajio App order ID FN[protected]. Out of 8 dresse, delivery of 5 dresses were on 8.7.2022. But the courier service (Ecom express) couldn't deliver the item bacause the OTP number is going to another mobile nmber. The phone number entered by AJIO for OTP service went wrong. Hence the call and OTP are going to different numbers. Hence please correct the mobile number for OTP service as the number given in shipping...

Unable to proceed to payment page...

My order for JACK & JONES ( Striped Crew - Neck Pullover ) Product Code is[protected]_green did not go through but amount of Rs.1049.00 was deducted through PhonePe at 11:21 pm on 08 July 2022 (transaction id is T2207082321316238646656) I’m attaching the screenshot of payment!
My username for AJIO is [protected]...

My account has been blocked due to high returns and now I have Rs. 15, 000 stuck with AJIO. They randomly blocked the account without prior notice and my outstanding orders and returns are still pending.

Ajio first of all has a 15 day return policy so I don’t really see why they blocked it.

Secondly, they were delivering products without tags and proper boxes. Shoes in particular. They delivered used shoes...

I did not expected THREATENED from delivery boy, yes I have experienced today from Ajio Delivery Boy ( DARSHAN ), My order is showing delivery around 12-14 July but ready to Delivery today that's good, actually weekends I will not available in town so when I'm back to Bangalore I will go to police station and lodge a complaint against Him and the company also if company will not take action about this.
Waiting from reply ASAP...

I am a geniune ajio customer who has in around 1 year bought goods worth 28000 from ajio without returning. In the ajio sale of june 2022 i purchased goods worth more than Rs.10000, and suddenly ajio blocked my account post that purchase saying i have high returns. This is totally unfair. I[censored] wanted you should have blocked before me making those purchases.you acted like a cheap con man. I am not interested in you blockimg my account because...

I have been following up and wasting my time over call explaining my issue again and again to customer service but they are not at all helpful. First my return gets auto cancelled, the customer executive behaves rudely with me saying tech error. Then i had to get over call with them multiple time share images and details like 6-7 times to get a return request generated which is also cancelled automatically. I don't understand if this is not...

I placed a return request on 14 June for the order no. FN[protected] and the return request was accepted and pick up was scheduled on 22june.
I didn't received any communication regarding the pick up so I raised a complaint on your customer care.
Later, they told me that return was cancelled from their end with no specific reason and when I asked to raise the return again, they told me click pictures of the product and send to...

My registered contact no. is [protected]. I have placed an order and got a cheap quality product worth Rs 150-200. When i tried placing return it shows my account has been blocked. Ajio is cheating many customers. Kindly initiate the return and refund my amount of Rs.1300 asap. This is not a free money that you can confiscate....

Recently ajio deactivated my account with no particular reason. I had 3-4k in my ajio wallet and it's all gone now. This was done without any prior information. I am a regular customer but this thing shook my trust and I tried calling customer care but they have no response. Kindly resolve my issue ASAP....

I ordered 2 pairs of liberty shoes in ajio. They were delivered to me but size issue is there. Hence I want to return them.i requested for return.pick up was done on 6 th July. Upto now there is no further progress. Customer care was not responding properly. My return id is RT73306004

HOW CAN THE AMOUNT BE REFUNDED

PLEASE HELP...

Product was returned on 26th may 2022 and it reached ajio warehouse on 16th june 2022 and today is 9th july 2022 still i did not get my refund amount 1408.06 rs, ajio customer care cuts calls every time new agent picks calls and when expained the issue they say give us 2 days and cut calls if mailed they say we are working on it give us 2 days buts its over 2 months now and still they dint refund me the order details and returned details...

I am not getting my refund of rupees 1327 and it's been more than 2 weeks they are nor responding to my problem...

I had placed an order of order ID #FN[protected]. My registered mobile number is [protected]. I made the payment on 12th June 2022 to Ajio through PayTM app.
I had placed a return request for 3 items that I had paid through PayTM wallet. They have been picked up and my refund got processed on 21st June but my refund not yet been credited to my payTM wallet or into my bank account. It’s already been three weeks.Im always getting a negative...

Hi,
I have placed an order and alter placed return request. Despite waiting for several days it was not picked up later I have raised a complaint regarding the same but they asked me to self ship it. I have self shipped it through DTDC and even shared the tracking Id with pictures of the product to their email I’d. After few days it says the receiver denied to take the package and now it is returned back to me. The product is unused...