AJIO Complaints & Reviews

Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

I have ordered Puma Caven Lace-Up Casual Shoes, & make payment with my paytm wallets.. But my money debited from my wallet and order id not received yet..

Kindly help me

+1 photos

Aug 11, 2022

Complaint marked as Resolved

They're not solving my probem.they don't take any step to solve this

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Returned the product but the amount of rs 900 is still not refunded in my account

+1 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had ordered 2 T-shirts on 11th July 2022 from Ajio, order Id: FN[protected]. They had debited the amount of Rs 2102.70 and cancelled my order. I have been seeking refund from them but they are just delaying the process. It has been a month but they’re not taking any action. I have lodged a complaint regarding this issue for more than 3 times, ( complaint number: COM[protected]) but the response has been irresponsible. This has given me mental stress so I want the refund to be done as soon as possible with interest from the date of cancellation.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: AJIO mobile app

I have order some clothes from AJIO app and choosed Axis bank net banking as my payment method. The money has been deducted from my account but the order has not been confirmed.

I request u to look into this matter. I have ordered for rupees 2910 .

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I bought 2 jeans from your company on 1st june 2022 and placed a return on the next day for the same jeans beacuse they were not a good fit for me. For 2 months i struggled with your company to pickup the same but no pick up was done and i was told that there is some technical error so we cant assign a AWP number. Now after 2 months i have been told by your company that i should selfship my product. Now When i have self shipped and the product has reached your warehouse 15 days ago. Still no refund has been issued.

+3 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi

I have made a purchase of 1678 for a pack of 6 chair covers

I returned all 6 chair covers on 30 July but I
Only 273 amount was initiated as refund by ajio. Which is the cost of only 1 chair cover.

My concern is that they have not refunded amount of 5 chair covers . Attaching the screenshot

+4 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered lee Cooper shoes order id FN[protected] on 24/06/2022 and requested to return the product (within 15 days) due to small size.But no person of their delivery agent came to pick the product and no call made by delivery agent to us regarding picking the product, so all fake attempts made by them to pick the product.It is requested the company on email and over call to return the product but no response from them. It is requested to help in returning the wrong product.Thanks in advance.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.ajio.com

Wrong product delivered

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Just by returning the ordered product they are blocking the accounts how rude this is we are returning their products same unused condition and for that they are blocking really very unfair shopping site and that site has no proper customer compliance too please fuys dont shop from this ajio site amazon and flipkart are soooo better than this one

Aug 9, 2022

Complaint marked as Resolved

they didn’t resolved the complaint and saying that returning the unused product causes damage to their business nonsense how an unused product return cause damage they are saying that instead of returning we just have to ask for other size really very bad website how this website got permission still i don't know instead of solving they still blocked my account

AJIO customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Website: Ajio

For the order number,
FN[protected]

I didnt receive one of the products and I have been following since 3 months for my refund. . They say that product is delivered and close the tickets simply. .
I need my refund back

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered a jeans a month back ago, but I received a wrong product. As per their exceutive I had made a exchange. Delivery boy refuses to take exchange. further their executive said that after 15 days return request will be generated. But still this issue is not resolved even after mails n calls. They are not providing the refund as well. not taking their product as well. No replies to mail or calls

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

They picked up return of the jeans. I have proofs. Now they are saying they cancelled. They took back the clothes and they also gave my money and bot returning back. My order # FN[protected]. Its Been 20 days and they are fooling around by not returning money.

+2 photos

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

One month back i ordered two products from Ajio, once I canceled 2 days after placing the order. One item was delivered to me after a week. After i received the product I saw that it is a cheap quality product and I wanted to return it, to my surprise I was logged out of my ajio account and when I tried to login it did not work.
Then, I sent a mail to their customer support, they replied the next day saying that due to high returns...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Bangalore

Hey, it's been already 10 days since I returned 2 products of Ajio of which the payment was prepaid. I haven't received the refund of 1887 Rs in my account yet. Their consumer helpline is also not working and emails are also not being answered. Please resolve the issue.

AJIO customer support has been notified about the posted complaint.

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore

Hey, it's been 10 days since I returned the ajio products for which payment was prepaid. I was promised refund and it's already more than 10 days and I haven't received the refund of 1887 Rs in my account.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Been more than a month since they banned my account for high returns. I had money in my Ajio wallet which they haven't yet transferred into my bank account despite me sending them the details when asked for. I have called them, mailed them, tweeted them multiple times, yet no result.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Suddenly Ajio account got blocked and I am now unable to return my existing orders. Customer care is useless and even though the agent confimed that the products will be returned upon email request, the response I received is that nothing can be done since account is deactivated. This is unacceptable because my money is stuck and I am unable to return these items.

AJIO customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Ajio app blocked my account without any prior information given to me.
I mailed many times to customer care but they dont respond.
I want to return few products as they are small in size but they are not doing

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had few prepaid deliverables n refunds to be initiated but it got logged out all of a sudden on 2/8/2022 n since then I have tried multiple number of times I'm not able to login. I read on Google n learnt that my account might be deactivated. This is not the way you treat your customers. You should have notified before taking the action, completely unethical. As I had size issues, a product was damaged n few didn't look like the way it looked on the images I had to Cancel the orders n re order. If that was my mistake you should have notified me. Nothing, you cannot just directly delete my account. Very disturbing. This is the first thing I'm doing in the morning. Kindly please help me with this as soon as possible, thank you.

AJIO customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered a dress with overlay and there is no overlay with it and it does not have a tag so the delivery agent is not accepting the order

AJIO Complaints & Reviews

File a complaint to AJIO

AJIO reviews & complaints page 30

Payment debited but order not confirmed yet

Post your Comment

Returned the product but the amount of rs 900 is still not refunded in my account

Post your Comment

Delaying the refund

Post your Comment

Payment related

Post your Comment

I cant get my product refund from past 2.5 months

Post your Comment

Partial refund initiated

Post your Comment

Regarding not returning the product by company

Post your Comment

Frock ni jagya top aavi gyu che

Post your Comment

Blocked account

Post your Comment

Product is not delivered and money has not been refunded saying that product is delivered

Post your Comment

Received wrong product

Post your Comment

They picked up return but not confirming and not giving refund of clothes

Post your Comment

Ajio account blocked

Refund not received

Post your Comment

Refund not received

Post your Comment

Transfer of money not done

Post your Comment

Ajio account suddenly deactivated and orders still pending to be returned

Post your Comment

Blocked my account and not returning product

Post your Comment

Refunds

Post your Comment

My order does not have a tag

Post your Comment

Recent comments

Related businesses