AJIO Complaints & Reviews

Dear Sir/Madam,
I ordered 4 Tops on 18/07/2022 from AJIO(Ecom express) not delivered yet. Customer care said some products are RTO locked. Please look into this matter and deliver the product as soon as possible. Or else Refund my money.
AWB number of items:
[protected]
[protected]
[protected]
[protected]

Thanks & Regards...

It's been 8 days since my product has been collected but it's still showing that the product is in transit to warehouse. How much time will it take to reach and give my refund. It's disgusting to see such a huge delay. I need my refund ASAP...

I had raised a complaint "COM[protected]" to AJIO customer care as I was unable to login to my account. Later, I got to know that my account has been blocked due to higher returns without any notification. Furthermore, complaint has been closed without confirming with me.

I have been a regular customer to other shopping apps like Myntra, Amazon, Flipkart but haven't seen them blocking me for higher returns.

I...

I placed my order of 3 kurta's total of rs 3185.07 which was deducted from my account but the order was not placed. I would like to request my money back in my account...

My account was blocked stating that there were multiple returns, however i have not used that account in more than 8months. Having said that I had to return the products due to issue with quality/size. For what is mentioned on your website/app is not really what is delivered to the customer.

The customer service team at Ajio is not fully trained and are a pro with robotic responses let that be via email/call. I have received...

Hi TEam,

I have raised a return with return ID - RT75179417 for the order FN[protected] due to quality issues on[protected].

After 10 days, AJIO asked me to self ship the package to the address they provided on[protected]. I have self shipped the package the same day with AWB# H32654678

On[protected] the courier partner DTDC tried to deliver the package but the AJIO staff had not accepted the package...

Zero star, very very bad service, maine M size ka kapra order diye to wo log L size vej diye, pant 32 size order diye to 34 veje, jab exchange karne gsye out of stock, ye ek baar ki bat nahi hai, hamesha karta hai, 5th july ka order avi tak delevery nahi diya gaya, hamesha unka promise date change hote ja raha hai, dont buy anything to ajio, order id #FN[protected], customer care sabse bekar hai koi help nahi karta hai, or koi v सीनियर...

I have returned a jeans worth 1479 on 24 July. The courier partner mentioned pick up is completed and quality check is confirmed. The app is still showing picked up and no refund status is provided. I contacted them n number of times for a status update in app or an email on the status of my refund. They were rude and was asking to WAIT. I emailed them and requested in all possible ways. I want my refund back....

I ordered a few items, and the order was delivered. After that when I tried logging into the app, it showed something went wrong. Customer care team said that the account was blocked. Even after I sent the mail, I didn't receive any reply. If someone wants to learn how to become a thief and loot your customers then Ajio is the best example....

This is with regards order#FN[protected] for Lee Cooper shoes. The item was delivered on Saturday July 16, 2002 via Shadowfax. However the status still show that the order is yet to be delivered! I need to exchange the shoes for a smaller size and am unable to do so since your system show Not Delivered.

Despite my emails on July 22, 23 and 25 giving all details asked for - still the issue has not been resolved! IS this for...

Orderd bunch of products, which got cancelled from ajio end, haven't recivied any refund its been more than 25 days

complaint id com[protected]...

Order #FN[protected] was delivered on July 22nd, today even after 5 days it does NOT show delivered and I cannot initiate a return.

I called customer care three times and send two emails, they are not solving the problem. ... i canot spend time everyday talking to AJIO on their incompetent behaviour...

There was an offer going on that if we order for above rs.7, 000/- you will get assured gifts worth rs.19, 000/-! And attracted to the offer i placed my order above rs.7, 000/-! I received two wrong products but i still kept them because if i returned it i will not be eligible to get the superdry bag which was worth rs.10k! So i did not return any product or dint cancel any product! There was one product which was cancelled from ajio due...

Order#FN[protected] you're not refunded my amount since from 1 ½ month...shame on your website you dickheads such a cheaters this is why we customers won't believe your website...

UPI transaction ID ending 51411, amount 2871.59 got debited at 7:06 PM 25th July, but the order was not placed. Please send back the debited amount to the same account...

I have raised a complaint and after a lot of struggle got my refund but that too in a message. I just got message stating my refund is initiated but it's been so long but still not reflected. I have wrote so many emails and even calls but no proper response...

Held an account with Ajio. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same.

I want my account and rights to be resurrected. I spoke to a supervisor and have some feedback to share. Your staff needs to take a breathe and not get on to the customer's nerves. I expect the other person to listen to me and not behave rudely with me. Resolution...

My account is blocked suddenly without any information. I want my account back....

The company never informed or warned me that due to lot of return my account could be blocked. There is nothing of this kind from their end. Never . Also whatever return I have is just due to size issue. Nothing else. Such incident of complete account block has never happened to me to any other e-commerce platforms. Now when this has happened and can't be opened the product they are not returning and items keep on delivering.

Even...

My name is Sourabh Kumar. this incident is about a T-shirt I ordered from ajio.com.

I placed my order at ajio.com by prepaid on 16 Jul 2022 with orderID-FNBB76208014.
this order included few more items, all of them dispatched from different warehouses.
it included a off-white DNMX t-shirt which I received on 19 July.

first after opening the package I found out the tags ring was intact but there...