AJIO Complaints & Reviews

I had bought few items and after that I got to know that my account has been blocked. I have size issues and I want to exchange the products but unable to do so as I am not able to ccess my account. Customer care service is pathetic. After multuple follow up mails I got to know my ccount has been blocked due to high reverse pickups done in past and they won't be serving this account. But this is not true. I had returned few items in the past...

Their website shows that I will get bag of 10k if i shop over 7k and now they are saying it’s a lucky draw while it is clearly mentioned all are eligible for the offer...

From last 3 days unable to log in my ajio account... Need to return some items... But account is blocked so can't return the items...

Ajio order FL[protected] for XL size floral print straight kurta; but delivered M size. it is to be replaced by XL size floral print straight kurta...

Order id FL[protected]
My product is return on 7 june 2022 and my refund is not back in my account i attached all the acknowledgement slip please help me...

Return ID RT61528689 on 18 March 2022 I have returned the product.I had contacted customer care number of times they are not responding properly giving false statements like within 48 hours refund will be initiated I got tired by listening these statements help me through this i want my money...

On 18 March 2022 I had returned the product upto now they didn't initiated the refund I have contacted ajio customer care number of times they are not responding.They are giving false statements like in 48 hours money will be refunded. I got tired by listening these statements iam requesting you please help me...

I ordered two gowns which cost nearly 6000 and retured both due to size issue. Returned pickup was done at 15 and 18 june for both successfully and toady is 30 june that is 15 days after pickup but still i didn't get my money back. I am calling them continuously but they did not tell me the reason behind not refunding amount and simply just put up a status of pickup is on hold in that order details but the fact is that they already received...

I ordered an item from ajio, it's size was smaller than I expected. I put up a return request for the very same order on 17thst June 2022 but it got cancelled automatically again and i received a message "We're glad you changed your mind about returning the AJIO Product FN(order no). Do continue to shop with us. For details click (link)"

I have put up a return request again today on 29th of June 2022 and my expected return...

So I’m going for a trip and I wanted to shop so I ordered apparels from Ajio as per the size charts mentioned. However, the size charts are so wrong that I had to return most products due to fitting issue. I have still kept some products with me and I’m a genuine customer. I received my last three products yesterday and just after receiving the products Ajio has blocked my account. Since two products don’t fit me, I wish to return it...

I have complained against ajio regarding their faulty deliveries and now they have blocked me and I cannot use my account and get my money back from ajio wallet. I want my refunds back ....

The issue that I have experienced was: I had product on 10th April for which I had placed a return request the next day I received the product but nobody has come to pick my product and even after speaking to the customer a thousand times they are not resolving it. The address they gave on my mail id to return I personally returned it by 4 courier companies ( have receipt for all) but the return address is wrong. They have eaten my money....

I ordered a product from ajio and returned it as i recieved different product, after return they told its non ajio product on feb 7th 2022, and they will reship product to me but from 5 months I haven't got that product till now...

I ordered an item from ajio, it's size was smaller than I expected. I put up a return request for the very same order on 21st June 2022 but it got cancelled automatically again and i received a message "We're glad you changed your mind about returning the AJIO Product FN(order no). Do continue to shop with us. For details click (link)"

I have put up a return request again today on 28th of June 2022 and my expected return pickup...

Please refund my money back it's almost 20 and above days. And if possible call me once I can't make you call. So call me to my register no. Please refund my money back please🙏...

I ordered this product "Skechers - Textured Lace-Up Sports Shoes" through AJIO app during the offer period after paying the entire amount of Rs. 2, 519.58 on Thu, 09 Jun, 2022 with Order ID FN[protected]

The product was not delivered to me and there was no response from AJIO team on contacting except the text messages of failure to deliver the product.

On the other hand i'm getting the text messages from the delivery...

I cannot change my mobile number on my account since I'm not receiving Otps, I logged in through google and cant update my mobile number. I cant access my wallet balance since I'm not receiving any OTPs....

As I order a watch on 17 may of 8900 and after being delivered by Ajio I raised the return request on 18 may but they don’t picked up the order and after so many complaints they picked up order on 7 June and then today is 27 June they have not initiated my refund I am calling them regularly but they are not resolving my issue a strict action should taken against them for harassing a customer being more than a month ....

Hi,

I have ordered 3 dress from Ajio worth Rs.5914 (Rs.1563, 2432, 1919 each)
I wanted to return thsi order, since Ajio app is not updated with "Delivery" detail, I was not able to raise return return. So i have sent a mail to Ajio customer care.

From 2 months they are continuously asking product details and pictures and there is no steps taken from their side to iniitiate return....

For multiple orders the returns are not being picked and calls are coming that customer has cancelled the return or not available at home.

This has been a pattern and scam to kill 3 attempts for return pick. In this case the customer has to forcible keep the product and bear financial losses....