Submit a Complaint
Claimed

AJIO Complaints & Reviews

www.ajio.com
1
Updated: Apr 28, 2026
Complaints 4158
Resolved
292
Unresolved
3866
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
AJIO

AJIO reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shadab56567
from Gaya, Bihar
Dec 18, 2021
Report
Copy

Not able to use ajio wallet money

Address: Gaya, Bihar

I returned some products and they refunded me my money into my ajio wallet, now when i want to use that money to buy something it keeps showing me "oops, you payment has failed".
now i don't know if this is fraud or some technical Issue but i should be able to use my money
and i don't want to transfer my money as many people don't receive it....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
S
Shalinsingh123
from Pune, Maharashtra
Dec 14, 2021
Resolved
Report
Copy
Resolved

Amount deducted & no order placed

In the start of the BBS sale on 9/12, I placed an order for 3 kurtas. The payment was completed through upi but on the ajio app the items were still in the bag and there was no order placed.

I have been writting emails and also shared screenshots with your team but they have been absolutely unhelpful and have only been replying with some templates.

Without even reading the emails they keep asking for order ID....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Akki aksha
Dec 14, 2021
Resolved
Report
Copy
Resolved

Payment failed but amount got debited

On December 10th at 1:44 pm am ordering my favourite product in ajio but when im doing upi payment through phonpe the payment failed due to product out of stock but the amount got debited im my account i have received an sms also like that amount debited im my account . Regarding this issue i have sent mails to ajio customer care they replied wait for 48 hours to reflect your amount in your account after 48hrs now they replied wait for 3days...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
RuchikaJ
Dec 9, 2021
Report
Copy

Access denied/ Unable to login

I have been unable to log into my ajio account. Everytime I try logging in, it shows the error 'access is denied'. I tried calling the customer care several times, but the agents were of no help either! Please help me in getting back my account....
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshit Dhanuka
Nov 19, 2021
Report
Copy

Return of wrong product

Address: G1-02 WINDSOR HILLS OPPOSITE MKCITY GWALIOR GWALIOR 474006

The issue that I have experienced was: The product which I recieved was completely different from from what I ordered.This is really frustrating as we devote our precious time in selecting the product and later we get to know that the product we ordered was never with us.Also in such case the company should be very sympathetic and eager to resolve this case because they should know the mindset of a consumer but in this case it is quite opposite...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dubi Sao
Nov 2, 2021
Resolved
Report
Copy
Resolved

Return not picked up

I ordered a top that was delivered on 10th October. Due to size issue I wanted to raise a return request that day itself but the status of delivery on the site was not updated so I couldn't do so. I was finally able to do so 3 days later on 13th October. On 14th I got a call from the person who was supposed to pick up the return order that he has rescheduled the pick up to the next day. This is where the issue started to begin. For the next...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
G
Gaupi Sharma
Oct 19, 2021
Report
Copy

Product shown delivered but not received

I placed the order on 06.10.2021 on Ajio. The Order ID is FL[protected] (Prachi Sharma).
This order contains 6 items.
Out of the six items, two items were cancelled by Ajio.
Out of remaining four products, only two products were delivered to me.
I have raised the complaint but did not get any resolution.
If they have delivered the product I need the proof of delivery.
When I talk to DELLHIVERY courier...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rifhakp
from Malappuram, Kerala
Oct 19, 2021
Report
Copy

Cash on delivery

Website: Ajio

For two weeks, i cant access cod method for my orders.i have been contacting the customer care, and they told me that cod is not available for certain products and pincodes.but the problem the same product and pincode is valid for cod when entered from another account....
Helpful
224 other people found this review helpful
224 found this helpful
Write a comment
Report
Copy
A
Aniket Singhal
Sep 22, 2021
Report
Copy

Complaint about refund of my partially cancelled order

I ordered 2 two products on 3 September 2021 on Ajio shopping app and next day i cancel one item partially but after that there is no refund processed by ajio or delivery of product i sent lots of mail but they didn't respond...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
valli486
Sep 15, 2021
Report
Copy

Refunded ajio wallet amount is not transferring to my bank account

Address: AJIO, c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bangalore – 560068 E-mail: customercare@a

Dear CONSUMER COMPLAINTS TEAM,
I am facing problem with ajio from last two months.they are cheating customers very badly, they don’t even give proper response to the customers even in phone call and mails.i am asking them to give my refund from last two months on 3rd of september i got my total refund (35, 107-00) to my ajio wallet. so i thought to transfer that amount to my bank account.
i kept my bank account details to...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aishwarya jan
Sep 7, 2021
Report
Copy

Product received without tag and not able to return

Order id -FL[protected] washed jeans has been received by me without tag

Return id[protected]

Since the fitting didn't go well i want to return the item..

But the delivery boy rejected the package..i even have video proof of not recieving tag since i have heard many people get products without tag and it's better to make a video while unboxing for proof..i placed return request within half an hour...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
O
Ogiee
Sep 2, 2021
Report
Copy

Account access denied/Unable to login

My Ajio wallet contains lots of my money but now suddenly i am unable to login into my Ajio Account. Everytime i try to login, it shows error msg "Access is denied".They blocked my account for no reason.I am Continuosly struggling from last few days to reach out to Ajio team but Customer care number doesn't work and also there are no replies of my mails.
I just want my account to reopen so that i can login into it again....
Helpful
6 other people found this review helpful
6 found this helpful
1 Comment
Report
Copy
P
Prerna007
Aug 26, 2021
Report
Copy

Amount got deducted from my account but the order was unsuccessful

I wanted ordered few stuffs from Ajio and after the payment optns the amount of Rs. 3305/- got deducted from my account but the order was showing unsuccessful. And i mailed quite a lot of time to the Ajio customer mail id but there was no respond kindly help me with the same. Either return my amount on my account or else add that amount to my Ajio Wallet....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mouni Creations
Aug 25, 2021
Resolved
Report
Copy
Resolved

Payment done but order is not placed

I was ordering shoes from Ajio, during the process i made the payment using Googlepay UPI, I made the payment and money got deducted from my bank but the order was not placed.

I want ajio to refund my money or place the order i have paid for...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
F
For a few days
Aug 16, 2021
Report
Copy

Call Support Care +09339555291 online toll-free

Call support help center support help center support 🙏🎀...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Madhuri Bulusu
Aug 10, 2021
Report
Copy

Amount deducted but order not placed

I had placed an order on August 10th for an amount of rs. 1672.76, I had made the payment through UPI ID, - Gpay. The amount was debited but the order has not been placed. Request you to take this with priority and help to resolve the issue...
Helpful
Found this helpful?
Write a comment
Report
Copy
T
Teetet
Aug 7, 2021
Report
Copy

Online Service Center toll free-+09339555291-+j)

Address: Fdyvu cuif frdfuhv hhuuh

Gdydydyf hcjvi hcjvi and damdam g to be at the airport and...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bojan98
Aug 6, 2021
Report
Copy

Transition issue

Address: 2/109 vinayager kovil street , makkinampatti,pollachi Mobile num - 8012136757

Hi
I'm bojan
Amount was debited from my account but my order is not placed
i attached the transition details pic
its totally 2113.02 was debited in my account
its been 12 hours, i checked more times but still the order is not placed
i tried to contact ajio customer care
i didn't get proper response from them till now
I'm wishing to get my amount back so please do the needful
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shriramkumar
from Chennai, Tamil Nadu
Aug 4, 2021
Report
Copy

Order details not visible

I ordered from Ajio app on Aug 3 2021, it debited money but i am not able to find order details in the app and not received any confirmation via sms or email...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manuyashu
Jul 21, 2021
Report
Copy

Item delivered but showing not yet delivered

Product is delivered. But I want to return it . It is not showing return option and product is delivered a week ago . So please update...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Confluence Networks
3
(5)
Bootees
1
(308)
Landmark Online India / LandmarkShops.in
1
(74)