AJIO Complaints & Reviews

I have received a wrongly shipped product from AJIO. When i tried returning it they told me that this is not what they had shipped. They have blamed the customer that they had shipped the right product but the customer never received what he had ordered.

Product ID:FN[protected].

I had ordered a lehenga choli set jaipuri but i have received a green used jacket in place of that. The Package that i have received...

I recieved a poor quality dress having no brand tag but when I returned it the delivery guy told that it is not possible as it didn't passed the quality check but it's not my fault... please do something and somehow return this one😭. There is no brand tag...

I received a wrong product, i return the product but status of product picked up is not updated and i didnt get refund
Product was picked up on 14 august...

I have ordered some products from Ajio and wish to return them. I was trying to return them from October 2nd, but the return requests were getting cancelled the next day with a message `Hi ****! We're glad you changed your mind about returning the AJIO Product FL[protected]/FL[protected]. Do continue to shop with us." This happened two times so far in the past one week and the products are not yet picked up. I already contacted the customer...

Order I'd : FN[protected] and Return I'd : RT[protected].
So I ordered the pink self striped round neck top from brand rio, a very well known brand of Ajio and got the thing which is not even a top it's a shirt and it is totally different from what I have ordered. And the funny thing is that the tag is from the same top that I have ordered but the product is different. Because I searched for the product I have received, the different...

Against FN[protected] order id, I placed an order for swimsuit, which came defective, the zip is broken, since it's an non returnable product they're not accepting return after 8days of delivery. This is cheating as the window period to return products in ajio is 14days. Please help...

This is the product I received on 27/09/23 vide Order ID : FN[protected]. I placed a return request but your agent is not accepting. Sent 15 emails and spoke to customer care many times each time assurance is given that the defective piece shall be taken back. The delivery partner has come twice and did not pick up as they say it's a non QC product.
The exchange has already been rejected by courier partner on 04/10/2023 at around 5pm....

Hello sir/mam,
i oredered crop top with truser set from ajio dated 3rd sept 2023 and received order on 11th of september 2023 . Within next day i retured all the product received earlier due to bad quality of product with same label and tags. After completion of return process due date is shown 21st september2023 for refund . I havent received any refund on 21st september. Therafter, i called customer care they generate complain id...

My ajio cash on delivery option is not working...

I had ordered a set of curtains on AJIO, but have been sent the wrong design by the seller. I had raised a return request for the same the day I received the package, which was sep 30th.

I have given AJIO all the necessary information, including a photograph of the product that was delivered. The AJIO app states that the return request would be verified by Oct 2nd. It is already the 3rd oct.

My return I'd is...

Hello,
this is sahil mahajan, i had ordered jacket of brand (GAS- leonardo padded zip-front hoodie size-L) on 22-sep-2023 and we received a parcel on
24-sep- -2023 which is tottally diffrent product from what we actuually ordered, we received old jacket it looks like cheap quality another non-branded and also extra large size, i was shocked when my parents send me the picture of receivable product because i am out of city...

I was unable to place a new order, On raising complaint got to know from customer care that they have blocked my account due to higher returns. Even though for every order placed/returned there is a convenience fees which is charged by Ajio, This is unethical to block account like this....

I ordered multiple products in one order and got delivered but one product missing inside package .
I raised complaint regarding this and no response i got from ajio.
My order number is : FN[protected]
Registered number : [protected]

They nt even investigated and denied issued...

I had placed an order for below mentioned 2 products vide order number FN[protected] on 17 Sep 2023 and received incorrect items on 21 Sep 2023 against this order. I immediately upon unpacking placed a return order vide order no. RT[protected] mentioned that the items are wrong and do not match the items ordered from the app along with photo proofs. This return request status was put on hold for verification and was rejected stating that the...

I had ordered for a Saree on 14th Sept, which was delivered on 19th Sept. However, the saree had a striped portion without zari border in the inside portion. This was not as per displayed image. This is absolute cheating.

I requested for a return on the same day, that is 19th Sept. (Return ID: RT[protected], mentioning the reason for the return and posting a picture of the striped portion, but the delivery boy who came to pick...

1. Order was placed for 3575 INR on 9th September for Nike shoes on Ajio application
2. Delivery date was supposed to be 15th September. This further got pushed to 18th September.
3. The Ajio customer care agreed to raise a complaint only on 18th September ( second time when I called them).
4. Until 25th September EOD, I did not get any response. I had to call them and they disconnected my call halfway through the conversation...

Today I ordered some products from ajio and my amount of 7350 got deducted from my account but when I opened my ajio app it's showing that no order placed or nothing
Name-Mamta
Company name- AJIO
PAYMENT DATE -23/09/23...

I have ordered a dress from Ajio and it was not good .so i have requested for a return. But they are scheduling the return everyday and not coming to pick that up and rescheduling again. i am tired of this...

I want to inform you I had purchase products and i want return this products but no any person pic this return products...

Bought two shoes from Ajio and returned them as I didn't like the product. They assigned this request to their third party logistics partner Shadow Fax.

An agent from Shadow Fax picked my product from my home on 2nd September 2023 he acted like he did updated the status as package picked up. Usually it takes some time to get confirmation from Shadow Fax when they picks up the order and it takes days to issue the refund....