AJIO Complaints & Reviews

I had ordered a set of curtains on AJIO, but have been sent the wrong design by the seller. I had raised a return request for the same the day I received the package, which was Oct 9th.

I have given AJIO all the necessary information, including a photograph of the product that was delivered. The AJIO app states that the return request would be verified by Oct 11. It is already the 12th.

I have contacted AJIO...

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Address: Bengaluru

Dear sir,

On 20th Sep, I tried to place an order on Ajio application. The order was not successful but my amount Rs 1222.11 got debited from my bank account. Immediately I got a email confirmation from payment partner razorpay saying that refund has been initiated and it will take upto 5 to 7 business days to credit the refund amount back to your bank account. But even after several followups over email and customer care number,...

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This is incredible 😡
i was ordered armani exchange belt on 11 feb order id was fn[protected]
i had issue with quality and i returned to next day.
until from that day i was waited for my refund and many times i call to customer for refund
now they cancelled their product which was given by them. this is annoying
do some respect to customer😑😑 i want my money back asap...

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Website: ajio.com

I ordered a t-shirt on September 4th [Order ID FN[protected]] and payment for that was instantaneously debited from my card account.

I received an email on September 6th stating:
"We are sorry that we had to cancel the item(s) in your AJIO order due to unavoidable circumstances at our dispatch centre.
We will initiate a refund amount to your source account. The amount will reflect in your account by Wed, 14 Sep,...

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I had order nike Jordan Brake slides on 26Th may and got delivered on 1 june. And now i got defect and i had conversation with nike then i claimed for warranty nike approved me a 6 month warranty. I had conversation with nike on 17th of august and they had conveyed ajio team but in 3business days they didn't respond me on 29th again i complained the nike then ajio team created my return pickup but there was problem i have shifted in my new...

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I ordered one gram gold coin from from ajio and when i received the package it was looking fine except one small hole in plastic bag, i thought it would be fine but later when i opened package, coin was missing from it, everything else related to coin like broken tempered certicard and tin box was there but main coin was not there.

i took all the pictures and raised complaint to Ajio helpline and also sent them email with all...

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Address: reliance retail limited. rrl trends badli dc, indospace industrial and faizabad tehsil badli jhajjar HR 124105

Website: www.ajio.com

My name is Sourabh Kumar. this incident is about a T-shirt I ordered from ajio.com.

I placed my order at ajio.com by prepaid on 16 Jul 2022 with orderID-FNBB76208014.
this order included few more items, all of them dispatched from different warehouses.
it included a off-white DNMX t-shirt which I received on 19 July.

first after opening the package I found out the tags ring was intact but there...

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Website: www.ajio.com

Recently ajio deactivated my account with no particular reason. I had 3-4k in my ajio wallet and it's all gone now. This was done without any prior information. I am a regular customer but this thing shook my trust and I tried calling customer care but they have no response. Kindly resolve my issue ASAP....

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Hi,
I have placed an order and alter placed return request. Despite waiting for several days it was not picked up later I have raised a complaint regarding the same but they asked me to self ship it. I have self shipped it through DTDC and even shared the tracking Id with pictures of the product to their email I’d. After few days it says the receiver denied to take the package and now it is returned back to me. The product is unused...

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I ordered an item from ajio, it's size was smaller than I expected. I put up a return request for the very same order on 21st June 2022 but it got cancelled automatically again and i received a message "We're glad you changed your mind about returning the AJIO Product FN(order no). Do continue to shop with us. For details click (link)"

I have put up a return request again today on 28th of June 2022 and my expected return pickup...

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Address: A3 Judges Awas, Chajju bagh

Yesterday i.e. on 26th May 2022 I had received few items from ajio. Immediately I informed to the customer care that one item is missing. They taken the complaint. After sometime I'm not able to login to my account. I become suspicious. Contacted customer care many times. Still they didn't resolved. Next day I.e. today my account was blocked. However I had received my missing product.

On account of size issue I had to return...

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I have placed a return request on 11 th April 2022, And the return pick up date was 16 th april 2022 and it was over . SINCE FROM ONE MONTH IVE BEEN CONTINUOUSLY ASKING AJIO TO ARRANGE A RETURN PICK UP FOR THE DEFAULT PRODUCTS WHICH THEY DELIVERED, BUT THEY ALWAYS GIVING A FAKE PROMISES THAT THE PRODUCTS WILL BE PICKED UP IN A WEEK AND AFTER A WEEK RETURN REQUEST IS AUTOMATICALY CANCELLED BY THEM, LITERALLY AJIO MAKING FOOL OF CUSTOMERS BY...

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Address: Bengaluru

My ajio app is not working since 4days. Whenever I open the cart the app crashes and it shows we are updating our prices and it keeps on refreshing the page and gets stuck. This is such a big bug in your software and it's a shame that developers have still not able to fix this issue. I have raised the complaint and all I get to hear is wait for 4-5days. Or update the app. But my app is up-to-date and i have even reinstalled the application....

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I have recently purchased several products from AJIO however due to substandard quality i had to return many of them. the orders were COD and the refund had to come to my bank account. After a few days of return the refund started to show that it has already been transferred to the bank account, however till now I have not recieved any money in my bank. Upon several attempts of contacting their customer care they have vaguely responded. it...

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Dear Sir,

On 6th February we ordered a gold coin from Ajio and paid using our citibank credit card. The order id for the same is FL[protected]. The same was delivered on 19th. The product did not come in a Reliance jewellery box but was packed in a transparent packet and was taped from the back side. Due to taping of the back part of the certicard a considerable amount of glue has been left on the back side of the certicard...

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Address: Miyapur Hyderabad

Website: Ajio.com

Many orders of Ajio are cancelled after shipping through delhivery for pincode 500049. Return pickups are also being cancelled. I received defective products and i m totally disappointed with the delhivery service from 2 weeks....

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I have money on my ajio wallet due to return of rayban sunglasses order id
RT54802747.
I am not getting otp to use my ajio wallet money.
Details of Issue: When I login with mobile number I am not seeing money in my wallet.
if I login with email ID I am able to see wallet money.
Because of this issue (2 accounts of my name with same mobile and email id) I am not recieving otp to email or mobile number...

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Address: DARIYAPUR GOLA, MOHARTOLA, patna, bihar

I am regular user of ajio for many years. I returned a product Button-Down Cardigan with Ribbed Hems
My refund was initiated on 10 January 2022 but the amount did not reflected in my mobikwik wallet from which I made the transaction for this product. My order id is #EX[protected]
Returned I'd is Return ID: #RT55708251
I complaint against it to customer care they said they will process the refund but now they sent an SMS...

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Order# FL[protected] (8 Items)
Order placed on 20th December 2021
from my given placed order one item automatically updated as "Cancelled" status why? I can't change anything and still any item from this order is not delivered.
Support team 1st reply: The AJIO order FL[protected] product of Geometric Print Straight Kurta, contained a product which was the last item in our fulfillment center. This product did not pass our...

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I'm unable to use my ajio wallet. I have already filled a complaint in the month of SEPTEMBER 2021. To use the ajio wallet, the OTP is being sent to my previous mobile number which is currently not in use. I AM UNABLE TO CHANGE THE MOBILE NUMBER BECAUSE TO EDIT THE ACCOUNT INFORMATION, OTP IS BEING SENT TO MY OLD NUMBER (NOT WORKING). In both the cases, OTP is being sent to my old number which is not in use.
I have asking you to help...

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7 Comments

AJIO Complaints & Reviews

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AJIO reviews & complaints page 3

Return Request on Hold

Refund initiated but didn't get my amount

Armani exchange belt

Cancelled order by AJIO - Refund not received even 10 days later

Return pickup Address change and Assign Return pickup faster

Missing gold coin from the package

Defective T-shirt without tags

Deactivated my account

Self ship of return product but not accepting it back

Return request cancelled automatically

Account blocked

RETURN pick up not arranged BY AJIO SINCE A MONTH.

Not able to place order

Refund fraud

Gold coin received in poor condition

Complaining about order cancellation and delay

Not receiving otp

Product picked up but refund not done

Regarding Order Status cancelled automatically

Edit account information

AJIO Complaints & Reviews

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AJIO reviews & complaints page 3

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