AJIO Complaints & Reviews

Date of incident : 02-Dec-2023
Ajio order id :FN[protected]
Ajio complaint id:COM[protected]
My number: [protected]

Description;
I ordered 2 item but received only one product.
The package i received is very small fitting 2 product is impossible to fit in it. Attaching picture of package and one product received.
i had made video of same
https://youtube.com/shorts/OU2BCQ9KuIU?si=Ysi53D_R4iqV_i6D...

I ordered a Crocs slipper from AJio due to the wrong size delivered by the seller. After returning the product, the logistics member changes the product after picking the product. After the warehouse check, I received the message from AJIO that the product did not match the quality check and returned it back to you. When I received it today, the product was fake and used product. I have already mailed it to customer care regarding pictures...

Sir/Ma'am

I am writing to bring to your attention a persisting issue regarding the refund for my order with the ID FN[protected], which was returned on October 21, 2023. The return ID is #RT[protected].

According to the Ajio app, the product passed the quality check, and a refund was initiated on the same day. However, despite multiple follow-ups, I have yet to receive the refunded amount in my source bank account.br...

I placed an order of a product om 3 nov 2023 and receive on 10th nov and also at same day i create return and refund request of the same product. From ajio refund was initiated on 13 nov 2023 but as of now 21 nov 2023 my refund is still not reflected to my bank account. I have tired 8/9 times to contact the customer champion they all narrate the same old procedure and tell me to wait another 48 hours. They are more eager about getting rated...

My product is bad quality.y requirement is my money has not refunded my account.
So pl i requested to you as soon as possible my ammount refund my account...

Hi,
Please find the attached statement,
The refund haven't received refund for one of the following two orders..
1. Order ID: FL[protected] - amount 5824.00 inr
2. Order ID: FN[protected] - amount 5824.00 inr
I have received only one refund and other one is not refunded.
Even after seval emails this issue is not resolved....

My ajio was not showing me that Cash and delivery to my order how to I want to slove this problem how can I get the solution to this...

Ajio delivered me a wrong product and now stating they shipped the right product. I have submitted each and every detail of the product and unboxing video as well. Even after seeing the unboxing video they were still saying that they done the shipment correctly. This is not acceptable resolution i got it today....

Ajio delivered other brand then what I ordered and not replacing...

I ordered jacket from ajio but they sent me different jacket so I created return 5 days ago yesterday was last date of return and exchange and today they cancelled my return request and sent me msg we are glad that you changed your mind about returning the product and in app showing your return is cancelled due to some operational issue
How disgusting is this
I tried to talk to their customer care but they are saying we shipped...

I received the wrong product of the Order ID: FN[protected](Embellished Lehanga Choli Set With Duppata). For the past few days, I have been raising the return request and complaints as well regarding the wrong product i received. The return request has been cancelled by the back team multiple times and saying that the product shipment done correctly from their end. And they said they were no responsible for the wrong product. The return request...

I have received wrong product and asked for return request several times but they declined all my requests and they got back saying right product was delivered. My RT is RT[protected]. It was my first time shopping in Ajio and a worst experience. Would never want to shop again. I WANT A REFUND....

On[protected] I have placed an order on ajio of amount rs 95656.99 on[protected] they send a mail that order was cancel and today[protected] still my money not refunded or delivery my order FN[protected] this is my order id please help me with issue...

Order id: FN[protected]

I had received wrong product and i did several times return request they did not doing anything on my request and now they did close my return windows and they are saying like we checked with our backend this was all good packed right product and we couldnot do getback return and i already shared the pictures of received product and they are not accepting that, please help me out . i had paid over 7600...

I have two orders placed (screenshot attached) on 30th August.
It's 27th September, non of the order has been delivered or provided refund for.
I have raised several complaints as well for the same still there is no progress.
I have received refund 29th September only after raising several complaints and sending email.
Also refund ammount is less than what I have paid for the order. As the order was canceled...

I had an order which was not delivered to me...

I have ordered some products from Ajio and wish to return them. I was trying to return them from September 29th, but the return requests were getting cancelled the next day with a message `Hi nikhil! We're glad you changed your mind about returning the AJIO Product FN[protected]. Do continue to shop with us." This happened six times so far in the past one month and the products are not yet picked up. I already contacted the customer service...

I had received wrong product and i did several times return request they did not doing anything on my request and now they did close my return windows and they are saying like we checked with our backend this was all good packed right product and we couldnot do getback return and i already shared the pictures of received product and they are not accepting that, please help me out . i had paid over 7600 rupees....

Order Id FN[protected] was about to be delivered on or before 09.10.23, later on date changed to 11.10.23 again 13.10.23 and now 16.10.23. Customer care is not providing proper details, if they have misplaced or not. As per tracking the shipment has already arrived at nearby centre on 05.10.23. Ajio is providing worst delivery service along with its logistics partner. My order worth Rs 3335.51 is stuck with ajio and they are playing unbothered.br...

Order Id FN[protected] is about to be delivered on or before 9th oct 23, later on date changed to 11.10.23 again 13.10.23 and now 16.10.23. Customercare is not providing proper details. As per tracking the shipment has arrived at nearby centre on 05.10.23.
Ajio is providing worst delivery service along with its logistics partner. My order worth rs 3335.51 is stuck with ajio and they are being unbothered.
I have paid for my order...