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AJIO Complaints & Reviews

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Last updated Mar 26, 2024
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560068

AJIO reviews & complaints page 6

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S
Sona Chouhdary
Aug 22, 2023
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Missing Product My Complaint ID COM00064400823.

Order placed on Mon, 07 Aug, 2023 and received my order on 17 Aug, 2023. In my Parcel two packets were there, one was empty and one had product. I raised a complaint. It is still not resolved....
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Aaaarpi
Aug 22, 2023
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I unable to place new order

I unable to place new order in AJIO app and I have my cash in AJIO wallet and I want purchase from that and still many products getting refund to AJIO wallet so I need my money...
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Dear Consumer Complaint Department,

I hope this communication finds you well. I am writing to formally lodge a complaint against Ajio, specifically related to an issue I am facing with an order I placed on their platform. Despite multiple attempts to resolve this matter, I have been met with significant obstacles and unsatisfactory responses.

Details of the Complaint:

Order ID: FN[protected]br...
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D
D.gupta_Sarbasree
from KOLKATA, West Bengal
Aug 18, 2023
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Wrong Product Delivered From Ajio

Address:3rd floor, Court house, Lokmanya Tilk marg, dhobi talao, mumabi - 400002, Maharashtra, India
Website:Ajio.in

Few days back, I ordered a co-ord set from Ajio. ID : #RT[protected] The item delivered was completely wrong and unconvincing. After several calls, e-mails and attempts of return there was absolutely no help from the customer care executives. They claimed to have delivered the right product. Though when asked for a detailed report of the investigation they failed to provide any sort of information on the same. They won't return my money back....
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V
Vinay3300306
from Medchal, Andhra Pradesh
Aug 17, 2023
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No refund received

I have cancelled my order with id #FN[protected] on August 5th. I still haven't received any refund. I have been reaching out to customer care via call and mail yet no proper response. It's been 11 days already. I need my refund asap....
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Vinay3300306
from Medchal, Andhra Pradesh
Aug 17, 2023
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No refund received

I have cancelled my order id #FN[protected] on August 5th. I still didn't receive any refund. I have been reaching out to customer care via mail and call still no response from them. I need my refund as soon as possible....
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Website:Ajio

I had placed an order no. FN[protected] on 4 aug 2023 but received wrong product. It was completely different from what I ordered. But when i placed the return it said that the right product was sent from their end and they cancelled the return. Please help me return the product....
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H
Hasinoor sarkar
from Bongaigaon, Assam
Aug 5, 2023
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Bene kleed cargo pants

Address:Oudubi part 2,po-kheluapara,dist-Bongaigaon,pin -783388

Item not same and zip not working colour not matching but agent no problem solved please help me sir madam..
Return I'd: #RT[protected]...
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S
Shuchita Mukherjee
Aug 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 products are missing but I ordered 4

Address:SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout Bengaluru Bangalore District Karnataka India 560068
Website:www.ajio.com

I received a package today that suppose to have 4 product but there were only 2. Other 2 were missing but i paid for all of the products. My order ID is FN[protected]. I'm very disappointed. please help...
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S
Shuchita Mukherjee
Aug 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 products are missing

Address:Bangalore, India
Website:Ajio.com

I ordered four products from ajio but i only received 2 products. The order ID is FN[protected]. I have also raised a complaint regarding this issue. The complaint ID is COM[protected]...
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S
Satander
from New Delhi, Delhi
Aug 1, 2023
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Ajio wrong product received but ajio is not providing return and refund

Complaint ID: COM[protected]
Order ID: #FN[protected]
Return ID: #RT[protected]

On 31st May 2023 we placed an order with your esteemed e-commerce brand for two women’s suits. However, upon receiving the package, we were shocked to find that the product delivered was entirely different from what we had ordered. The incorrect product received was two soiled pieces of clothing along with an unknown product bar code....
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I have placed a bulk order on Ajio out of which one item is not delivered yet but the the status is updated as delivered on app now I can't cancel. The customer care service is terrible There are no chat partners available at any time and they will not connect you to an executive on call. Deeply disappointed. Need help in getting my order/refund....
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T
Tanu01
from INDORE, Madhya Pradesh
Jul 29, 2023
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Refund initiated but didn't reflect in bank account

I requested to return the product I ordered from ajio on 18th july. They picked up the order after 12 days of request which is very late than usual. The refund amount has been credited by them and the app is showing that if it is not reflecting in your bank account then contact your bank...
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S
saini Raman
from Delhi, Delhi
Jul 28, 2023
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Worst customer support experience with AJIO

Address:Mumbai

I placed an order on 14th July and received on 19th July from Ajio. Due to size issue i created a return request on same day. But by mistake i marked wrong address and there was no option to change the pick up address. So i refund to delivery person not to pick this product and he had cancelled the return request. Now after this i want to recreate the return request at different address but there is no option to create return request. After...
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S
Sriya manepalli
Jul 27, 2023
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I returned a product,refund initiated but not received

I ordered a shirt in ajio it delivered and seems as a low quality so I returned

They take return and initiate my refund on 21st July 2023

But not reflect to my account

Even it is 456rs ..very important to me

My return id is RT[protected]...
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R
Raj iv Gupta
from Gurdaspur, Punjab
Jul 26, 2023
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Amount for two different transactions debited twice without order confirmation and no Refund

My debit card has been debited twice for two transactions at AJio with no order confirmations. The details of transactions are as follows:

1. P&S Bank- A/c ****02 (asterisk is used to hide number here) Debited with Rs 1589.02-ATMPOS/BDR00001/23:51:0 on 26-07-23.

2. P&S Bank- A/c ****02 Debited with Rs 1413.86-ATMPOS/BDR00001/00:09:5 on 26-07-23.

Please refund my money back to the source account...
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M
mahedar
Jul 25, 2023
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Wrong item delivered but not accepting return

Website:Ajio.com

I placed the order in Ajio, I got wrong product delivered now they are saying they sent the correct product when I call the customer they are saying they are helpless...
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S
savvygulia
Jul 25, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Return not picked up and no refund

I raised a return request on Ajio at 8th of June 2023, and it has not been picked up for the last 17 days. And every 2nd day I try to contact them and all I get to hear is a reply from them that it will be sorted in 2 days. But I haven't got any call from them regarding pick up. And now the status on the website shows return cancelled. My order ID is FN[protected]
I just want this item to be picked up and my money to be refunded. Value...
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M
Mancha yamini
Jul 24, 2023
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Unable to place new orders in ajio

I have around 1400 in my account.one day I tried to order in app it shows as that you can't place new orders .how can it possible? It's very unethical how should I take my money from wallet...
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N
Nikunj nirmaan
from Ahmedabad, Gujarat
Jul 24, 2023
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Refund not initiate for product not delivered

Address:Ajio app

I have ordered 4 garments on Ajio App by order id FNJ[protected] (1 jeans + 3 shirts) dated[protected]. I got only delivery of 3 shirts and after trials i have ordered for 1 shirt return and 2 shirts exchange on the app on[protected]. on 20th June i got message for pick up from shadofax delivery. As there is not clarified anywhere in the message or app i have returned all the 3 garments to the delivery lady. on 22th june another delivery person...
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