Claimed

AJIO Complaints & Reviews

1
Last updated Apr 24, 2024
Complaints 4093
Resolved
292
Unresolved
3801
Quick Links
Statistics
Share
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
AJIO
Customer Service Contacts

AJIO Phone Numbers

Toll free
1800 889 9991
293
557
View all AJIO contacts

AJIO Website

AJIO Head Office Address

SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout
Bengaluru
Bangalore District
Karnataka
India
560068

AJIO reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shivangi150
Jul 10, 2023
Report
Copy

Sent wrong product and not returning

I have ordered a green shirt from ajio (L) size and i wanted to return it due to large size. When i opened the packet i got a white shirt and now they are disagrreeing on the point. They are saying they gave me the real product which is not at all true. I received a wrong product and they are not returning it and hence no refund is being done. I dont know how it can be possible that i received a wrong prpduct and they saying they gave original...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mehulshah0123
from Siliguri, West Bengal
Jul 9, 2023
Report
Copy

Product which I ordered, came fake and they aren't accepting the return.

Website:www.ajio.com

I have ordered an Allen Cooper shoe from Ajio but when i received it, i noticed the shoe is fake. I shoe which i received is exact copy of the shoe in the listing done by them with minor changes.

Now when i want to return the product they are not accepting it.

I need a full refund of it ASAP as many days has passed away but i am not getting positive response from the company.

Order ID: FN[protected]br...
+15 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rithin Reddy
Jul 6, 2023
Report
Copy

Account has been hacked

Address:SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068

I raised a complaint on the 2nd of July stating that my account has been comprised, I have no access to the account as the name, registered number, and e-mail id have been changed. What really concerns me here is this happened even without me giving any OTP. I had 51, 000 INR in my Ajio wallet in the non-transferable section.

I called customer care immediately, once I realized that I was unable to login into my account. On...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
A
Arunjyothi D
from Nizamabad, Andhra Pradesh
Jul 6, 2023
Report
Copy

Regarding my mobile number which was lost

Address:Nizamabad
Website:Ajio

Unable to change mobile number which I have lost my past mobile number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vaishaligupta017
from Delhi, Delhi
Jul 5, 2023
Report
Copy

Product taken back by the company but money not refunded

Address:ONLINE
Website:WWW.AJIO.COM

This order ORDER ID -FN[protected] was placed on 10/06/2023 containing one USPA shirt (size 42). It got delivered soon but I had to place a return request since it didn't look good. It was scheduled to be picked up for 12/06/2023 and was picked up on that day only by DELHIVERY logistics partner( SAURABH GUPTA [protected]). After taking back the product this person requested for return pickup OTP which due to network issues was not received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have returned my product with return ID RT[protected]. The product has been picked up by 2nd of July 2023 but the money is not transferred yet in my registered bank account.
In ajio app money refunded is been displayed but my bank account has not received the money yet.
So in this case I don't have that refund amount as well as the product. Either the company give my refund amount or return that product back to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bipashanag
from Kolkata, West Bengal
Jun 30, 2023
Report
Copy

Cheating Money

I had ordered KETCH PANELLED PANTS WITH INSERT POCKETS on 6th June 2023 ( Order Number #FN[protected] ). At the time of delivery I recieved a tampered and wrong product. At that moment I called the customer service team and explain them all my issues. They requested me to return the item ASAP. According to the conversation I returned the product on 11th June as it was delivered to me ( Return ID #RT[protected]. On 15th June Ajio pickup up...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Amal Kumar Ghosh
from Mohali, Punjab
Jun 30, 2023
Report
Copy

Cheating Money

I have ordered a palazzo but When I opened the parcel I found that instead of my ordered product you send me a complete different product . Quickly I lodged a return request and my return ID was[.#RT[protected]Pickup boy picked up the product on 10th June 2023. After that I had called you several times to know my return status but you don't gave me proper answer . Still today I didn't get back my money.
It's a complete case of cheating....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohal Bharadwaj
Jun 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

There is no refund recived 7000...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered some products and on returning of the products the amount was refunded in my ajio account. The amount in my ajio account was approximately Rs.7600/-, and they blocked my ajio account associated with [protected] phone number. They confiscated my hard earned money. I have raised multiple mails for the concern and no relief was given. If they are even allowed to keep a wallet system, if yes, how they can confiscate common man's hard...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
They delivered wrong product, I returned the product still didnt got refund it is more than 5 days it is still showing in transit...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
They sent a wrong product I returned the product still didnt got refund it is more than 5 days. It is showing in transit always...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suma gadaveer
from Bengaluru, Karnataka
Jun 23, 2023
Report
Copy

EYEBOGLER Colorblock crew neck t shirt

Address:no 36 neela nivas 1st floor opp bowring hospital shivaji nagar 560001
Website:AJIO

This product is ordered on 5th june 2023 but it is not delivered yet .
it is keep on extending delivery dates day by day . kindly delivery it soon its very important....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pritigupta29
from Noida, Uttar Pradesh
Jun 19, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake calls received from Ajio

I have done some purchased last week from Ajio. Today (19th June 2023) i received one call stating that i got some free offer and out of 5, i can select one (like iphone, fridge, TV etc.). The number from which i received call is [protected].

I called AJIO's cutomer care center on 19th June around 21:43 and Mr Guatam has been assigned to hear my complaint. He didnt pick up my query and refuse to lock my complaint.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh.sahadev
from Ahmednagar, Maharashtra
Jun 18, 2023
Report
Copy

Local brand product sent instead of branded jeans

I ordered a Us polo jeans from ajio but they sent me local non branded jeans containing us polo tags. Now they are refusing to take return and cancelled my return 2 times....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Village Dhani akberpur loharu

I have got a wrong product (order id #FN[protected]) from ajio that I was ordered different . Same day raised return request on 28th May 2023 today 17 June 2023 two time canceled return request delivery boy saying if ajio send us mail then we pickup. Ajio customer care are not giving any satisfied answer they are always says we on working on it and after that request canceled....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pkakani
from Ahmedabad, Gujarat
Jun 14, 2023
Report
Copy

Wrong Cheaper Item sent and Refund or exchange not accepting

Address:AMBAWADI AHMEDABAD GUJARAT
Website:Mobile Application-AJIO

I have received the wrong item from what i have ordered and, return is being cancelled.

Order# FN[protected]
Ordered Item: ASICS
GT-1000 LE 2 Performance Sports Shoes

Received Item: Asics GT-1000 LE 2 (2E)

Received item is a cheaper product than what is ordered.
Product description also mismatches.
Product is unused with all Tags intact.

Either AJIO...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
qw@1223
from Varanasi, Uttar Pradesh
Jun 13, 2023
Report
Copy

Missing one item

Address:S-8/110, Maqbool Alam Road

Item missing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
qw@1223
from Varanasi, Uttar Pradesh
Jun 13, 2023
Report
Copy

Missing one item

Address:ahmad manjil G 2 , second floor lucknow 226016

Order Id-FN[protected]

Out of 3 product delivered I have got only two on 4 june 2023, Ajio customer care is not doing anything I have raised my complaint on 6 June ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
qw@1223
from Varanasi, Uttar Pradesh
Jun 13, 2023
Report
Copy

Missing one item

1 Item missing out of 3 product....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy