AJIO Complaints & Reviews

I ordered some product in my address but due to some urgent work I need to rush to another city and was not in condition to deliver my order on that address as well as I wanted to cancel that all order but cancel options were not there and delivery agent is literally yelling in phone. My order Id is FL[protected] which is worth of Rs 3000. I just want cancellation of those order and refund

Ordered a shoe from ajio Order# FL[protected] on 30 september, which i later cancelled but it was still delivered on 5 october at my address as it was a prepaid order the delivery boy left it at the address . i tried to place return through the app but it shows error and doesnt initiate the return. i contacted the customer care but they didnt solve the problem, instead they sent tutorial on how to return order . i raised this complain multiple times, still got no help . the error is still there and the customer service is not placing a return. the item is woodland panelled ankle-length lace up boot worth Rs. 2, 797 . i want to return this product and get the refund .
Deliver to
housing colony phase 2, near thappa palace,
thappa palace,
UDHAMPUR, JAMMU AND KASHMIR
India - 182101
Phone : [protected]

This is regarding Order ID 46447749. I received the package on 30th September 2021.
I had to exchange a Navy Blue Park Avenue Trousers for a bigger size .
Instead in a package with my name on it, inside was a Red Kurta XXL with a bill that belonged to another person, Rashmi from Ranchi Jharkhand.

I have been trying to follow up since then.
Multiple emails have been done . I am not able to create returns. Its showing refunded but no refund has been given.
Thier team even issued me grievance complaint no. COM[protected] and COM[protected].
I used those to complain. I was promised resolution by 14th October.
No refund has been issued.
Their team is constantly avoiding my emails, asking me for more days for refund and i am not able to create returns as well

Kindly look into the matter and take strict actions as it is being repeatedly done by this company and they have an awful customer service facilities where they dont even respond on their customer care numbers. It has been noticed that numerous complaints are being issued against this company yet they are refusing to improve their services.

They haven't enabled my IMPS settings since one month, always making technical excuses, I have mailed them multiple times and called them but to no avail. They have almost hijacked my hard earned money. Their nefarious tactics of you having to manually email them to enable IMPS and then then after activation then add bank account then get money back is unheard of and any other major e-commerce platform just transfer your amount after return of product. Why cant they just enable it for every user. This is a just very shady way to conduct business.

Order #FL[protected]
Amount to be refunded ₹2, 037.56
Return ID: #RT45082290
Product name: # SUPERDRY
Printed Training Oversized Crew-Neck Sweatshirt
Size
M
My Registered mobile number for AJIO account [protected]

Refund policy problem ajio not respond my mails calls they cheated.so plz solve my issue and refund back my money

I have ordered two products from ajio first one is pink polka dot ballerina and second one is shimmery thong strap flat sandals but i didn't get my both products. In fact i paid for both products because it mentioned on package that their is two products inside.

Dear Sir,

I have booked 6 Apparels, of Rs 3347.31/- + few Reliance reward points from AJIO website using credit card. The amount is paid through HDFC Credit card and it was successful. I have not received any apparels. On checking on AJIO app or website, it shows status as 'Checked Valid' under Customer Care section. We have sent several mails to Ajio Customer care and AJIO grievance dept, but have not received any proper response from them. I have asked them either to return money or send the apparel, but no response from them. Every time it displays message saying, 'We expect to deliver your order by 16 October 2021'.. Here every day the new date will be displayed
Here is the details
Transaction No displayed on AJIO site is -- FL[protected]

My contact details is
Mobile Number - 973962`873/[protected]
Email address -- [protected]@gmail.com / anish.[protected]@gmail.com

Please find attachment, kindly do the needful at the earliest.

Ajio is not picking up items and stopped working any option against those items.

I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 1st October 2021. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of meI am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 1st October 2021. Still the status is refund initiated from their side. I havn't got my amount back

I have ordered a dress for my daughter details are as below,

Details: floral print A line dress with belt, white, age :7 to 8 year,[protected]

My HSN code 61042300

I received the dress but Belt for the dress was missing,
Because of the combinations of belt and dress I have ordered that dress.

I try to exchange it but they canceled by exchange,
Also email them in grievance,
But still I am waiting for the belt,
they have just generated complaint No which is as below:

COM[protected]

No progress has been noticed yet, its been too long.

I have ordered 4 leggings on 24 sep in ajio app they said delivery date was oct 7th, but it has reached to kakinada by 27 sep but till date the order waa not delivered to adress given, inspite several complaints and regular flowup still they are not responding and not even returning th amount

I have ordered a red coloured trouser pant but it turned out to be shorter than expected . I tried to return but it showed up that no return can be initiated despite having 30 days return policy. I contacted the customer care the gave a due date 13 October 2021 by which my issue will be sorted but no updates till today 16th October 2021 . Last date to return is 2 November 2021. Below are the photos attached as a proof .

I am writing in regards to a purchase I made on Sept 28 with
UPI Transaction ID[protected] for a payment of ₹ 1550.

I have been calling the AJIO customer service but they have been acting fishy about my refund. I talked to the customer service for the fourth time today.

Rep Richa Singh is the last one I talked to on Saturday, Oct 16 between 10:25-10:45 am and then she hung up on me. Richa was very...

I ordered two heels on7oct but my order is not showing and no confirmation id and my money already got debited from my account

I have made a prepaid order of The White willow pillow (Order No : FL[protected]) from Ajio.com on 4th October 2021 during Big Bold Sale days. The delivery was expected by 20th October 2021, all of sudden I receive a mail saying that your order is cancelled due to unavoidable reasons, I could still see the product is In stock and is deliverable to my pincode (625523).I need the order with the same price i ordered.

I ordered wooded sweatshirt with ID-FL[protected] they delivered me on before the delivery date without mail and updated messages and now I want to return the product but it's not updated in app it's still showing arriving**

Hi, I had placed an order on AJIO LUXE on 2nd October 2021. The order reached my city on 8th October 2021 but the courier partner is playing mischief and stating that I asked for future delivery when they didn’t even contact me. It is an expensive product. The product is lying in my city Ahmedabad but their courier partners are not delivering the product to me.

Plus they are not updating the status.

Dear I purchased a u.s polo assn jacket and 2 more item on ajio.com on 18th septemer 2021 I have raise a retun request for u.s polo assn jacket and order picked up on 26th September 2021 at 8.44 pm by ajio courier person now when I go to order section there is not showing product picked up I call ajio costomer care and raise a complain regading this but not get any response and not get my refund I call ajio cosomer care on daily basis and he say we are investigation but not refund my money plz raise a complain against ajio.com thanks

Deepak chatwani
order id Order# FL[protected]
complain id Complaint ID COM[protected]
Raised on 1st Oct 2021
Complaint ID COM[protected]
Raised on 1st Oct 2021
mob [protected]

I have ordered a pair of shoes from ajio and they shipped me a product with a size smaller so i had to return it back with return ID 47774173 . They informed me to self ship the order and i did so through blue dart with AWB no: [protected]. The product is already delivered to ajio but the refund or the status never gets changed in ajio app it keeps on showing the product is not delievered. I would request you to please look into this and issue my refund now as i have already shipped the order and it is delivered to you.