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www.ajio.com
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Updated: Dec 13, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 81

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R
rtimchen
from Dhekiajuli, Assam
Oct 6, 2021
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Website: Ajio.com

Sir / madam,
I have ordered a product on 16 sept with order no as FL[protected] with payment amount as ₹659.00 However due to size issues I opted for return and my return date are upto 7 October.
But I could not return the product as The delivery return person haven't still come for the pick up. Please help me resolve my issue. Thank you.
Order id #FL[protected]
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    Z
    Zåyd S
    Oct 6, 2021
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    I sent a return request of my order. Because what I got is not what I ordered. My return request has been accepted but no one came to pick up the order. Please take the product back ASAP. My return I'd is #RT46478280. My order I'd is FL[protected].
    AJIO customer support has been notified about the posted complaint.
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      Z
      Zåyd S
      Oct 6, 2021
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      I bought a pair of crocs from ajio and What I got is the same colour but different model. So I sent a return request but my order hasn't been picked up yet. Please take the product back and Return my money ASAP.
      AJIO customer support has been notified about the posted complaint.
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        R
        ramynan
        Oct 6, 2021
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        I had placed an order in the ajio app on August 2021 with the order id: FL[protected]. In that bulk of order 2 products wasn't delivered, but in the app it was showing as delivered. I have written multiple emails and raised multiple complaints with IDs (COM[protected], COM[protected], COM[protected], COM[protected]). I haven't received any resolution till date nor have I received refund nor the product it self.
        AJIO customer support has been notified about the posted complaint.
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          C
          Chetan5230
          Oct 6, 2021
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          Hello sir, maine ek product order kiya tha ajio app se uski Order ID FL[protected] hai vo product maine return kiya tha but uska refund muje 1 month ho gaya abhi tak nahi aya...maine customer care pe bhot bar call kiya but muze sirf dates diye gaye.aur abhi 1 month ho gaya product return karke abhi tak refund nahi aya...Main apko sare details mail pe bhi share kiya tha par abhintak mera refund nahi aaya..

          Return ID - RT44054000 & pickup recpit main attache kar diya hai.. Please process my refund..

          Complaint no -
          COM[protected]

          Refund date you given :

          4-sep

          7-sep

          16-sep

          21-sep

          28-sep

          01-Oct

          but still my refund didn't received..

          Thank you
          AJIO customer support has been notified about the posted complaint.
          Oct 09, 2021
          Updated by Chetan5230           Still no updates from ajio company refund not yet received
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            S
            sreelaks
            Oct 6, 2021
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            I had ordered seven items (t-shirts and pants for kids) on Sep 9th. I got one tshirt and one pant on Sep 15th. The other items were supposed to get on Sep 23. But, they got returned to the ware house. There was no message or information from their side. I did not receive the refund yet.

            The order ID is given below:

            Order# FL[protected]
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              N
              Nithul Narayanan
              Oct 6, 2021
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              I ordered a shirt from AJIO and it wasn’t delivered. It is shown as delivery unsuccessful and that refund will be initiated in a few days from july 21. It’s October now and so far i haven’t received any sort of refund or any news about it. This is quite disheartening. I have lost my hard earned money. Please do something about this.
              AJIO customer support has been notified about the posted complaint.
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                S
                shiva1999
                from Nanded-Waghala, Maharashtra
                Oct 6, 2021
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                Website: Ajio.com

                I had cancelled my order wuth id FL[protected] and I Haven't yet received the refund amount, also tried reaching the company through emails n calls but neither do they reply nor pick up calls have tried since last 5 days .
                I want my 1624 rs back please do needful
                AJIO customer support has been notified about the posted complaint.
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                  P
                  Pratishtha Vikram singh
                  Oct 5, 2021
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                  Order id: FL[protected]
                  i have retuned pume tracksuit which costed arround 4000 INR .
                  it is been 11 days still i didn't received refund .
                  they raised my complaint for refund
                  complaint id:COM[protected]
                  they says that problem is resolved still i have not recieved my money
                  pathetic experience
                  AJIO customer support has been notified about the posted complaint.
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                    N
                    Natasha Raisinghani
                    Oct 5, 2021
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                    I cancelled my order partially but was delivered and i paid for it. Next day i tried to return the product but it was giving error. I tried complaining to their customer care mail but getting only automated response and no actual help. My order no. is FL[protected].
                    AJIO customer support has been notified about the posted complaint.
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                      D
                      Dharani Veerlapati
                      Oct 5, 2021
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                      My order is not placed . As I did get any confirmation message from ajio and no orders is shown in my orders . Thing is paid using card. Money got debited. I request you to please do e needful at the earliest.
                      AJIO customer support has been notified about the posted complaint.
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                        M
                        Mystery66
                        Oct 5, 2021
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                        My ajio account has been hacked and somebody has used my ajio wallet money Rs 3770 and ordered gold coins for himself. The order id is#FL[protected]
                        AJIO customer support has been notified about the posted complaint.
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                          M
                          Mystery66
                          Oct 5, 2021
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                          My ajio account has been hacked and somebody has used my ajio wallet money Rs 3770 and ordered gold coins for himself. His address and phone number are fake. The order id is#FL[protected].
                          AJIO customer support has been notified about the posted complaint.
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                            M
                            Mohan Kumarggy
                            Oct 5, 2021
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                            Address: Mumbai

                            CALL centre Mumbai India
                            AJIO customer support has been notified about the posted complaint.
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                              M
                              manjudeepthi tl
                              from Tirupati, Andhra Pradesh
                              Oct 5, 2021
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                              Resolved

                              Refund not recieved rs 13246 please help lot of complaints raised by ajio but refund not recieved
                              Complaint numbers
                              COM[protected], 24379918, 25016263 solved on 11sep, 26sep, 28 sep 2021 but no refund recieved
                              Order reached return address on 03 sep 21

                              Order FL[protected] has been returned with Return id RT44516026 Refund not yet received

                              Complaint number 25237410 due date over on 04 oct 21 refund not rec'd
                              Complaint number 25530322 due given 11 oct 21 no refund recieved please support and help me iam not working and this is very big amount for me my family is angry on me don't make my life unhappy
                              Oct 5, 2021
                              Complaint marked as Resolved 
                              Not require this platform
                              AJIO customer support has been notified about the posted complaint.
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                                K
                                Kuntal Goldar
                                Oct 5, 2021
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                                Address: Kolkata

                                I'm facing problem during order placed.
                                payment done, order confirmed.
                                but at my app, in Order option there I found that no order placed.

                                my transaction ID:[protected]

                                transaction amount: Rs. 2757.60

                                transaction time: 04/10/2021 at 23:46:00

                                What is the way to refund my amount.
                                AJIO customer support has been notified about the posted complaint.
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                                Dear Team,
                                Sending notifications to Customers
                                Support is not a solution.
                                Please check from your end, submit RCA.
                                pls check & do fast refund process.
                                Reply
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                                  S
                                  Soumya Ganiger
                                  Oct 4, 2021
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                                  FL[protected] order number
                                  04/10/2021
                                  not refunding my amount
                                  AJIO customer support has been notified about the posted complaint.
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                                    S
                                    Soumya Ganiger
                                    Oct 4, 2021
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                                    Website: ajio

                                    04/10/2021
                                    [protected]
                                    I cancelled my order its not refunded
                                    AJIO customer support has been notified about the posted complaint.
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                                      @
                                      @db
                                      from Patan, Gujarat
                                      Oct 4, 2021
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                                      Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO")

                                      I return the product on 23 sep 2021 but still no refund in my bank account n they update their side that amount was initiated .. I call them so many time n they gave me different different ans.. plz help me
                                      AJIO customer support has been notified about the posted complaint.
                                      Oct 06, 2021
                                      Updated by @db                                       It’s been 13 days n still no refund give from ajio side.. n no one even ans me properly.. very bad service
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                                        @db
                                        from Patan, Gujarat
                                        Oct 4, 2021
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                                        Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO")

                                        I return product on 23 rd sep n their side refund was initiated on 24th sep.. n still I don’t get refund in my bank.. I called them so many time but they didn’t give me proper ans.. not even ph n not even mail..
                                        AJIO customer support has been notified about the posted complaint.
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