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AJIO Complaints & Reviews

www.ajio.com
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Updated: Dec 4, 2025
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AJIO reviews & complaints page 81

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R
ramynan
Oct 6, 2021
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I had placed an order in the ajio app on August 2021 with the order id: FL[protected]. In that bulk of order 2 products wasn't delivered, but in the app it was showing as delivered. I have written multiple emails and raised multiple complaints with IDs (COM[protected], COM[protected], COM[protected], COM[protected]). I haven't received any resolution till date nor have I received refund nor the product it self.
AJIO customer support has been notified about the posted complaint.
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    C
    Chetan5230
    Oct 6, 2021
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    Hello sir, maine ek product order kiya tha ajio app se uski Order ID FL[protected] hai vo product maine return kiya tha but uska refund muje 1 month ho gaya abhi tak nahi aya...maine customer care pe bhot bar call kiya but muze sirf dates diye gaye.aur abhi 1 month ho gaya product return karke abhi tak refund nahi aya...Main apko sare details mail pe bhi share kiya tha par abhintak mera refund nahi aaya..

    Return ID - RT44054000 & pickup recpit main attache kar diya hai.. Please process my refund..

    Complaint no -
    COM[protected]

    Refund date you given :

    4-sep

    7-sep

    16-sep

    21-sep

    28-sep

    01-Oct

    but still my refund didn't received..

    Thank you
    +1 photos
    AJIO customer support has been notified about the posted complaint.
    Oct 09, 2021
    Updated by Chetan5230     Still no updates from ajio company refund not yet received
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      S
      sreelaks
      Oct 6, 2021
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      I had ordered seven items (t-shirts and pants for kids) on Sep 9th. I got one tshirt and one pant on Sep 15th. The other items were supposed to get on Sep 23. But, they got returned to the ware house. There was no message or information from their side. I did not receive the refund yet.

      The order ID is given below:

      Order# FL[protected]
      +1 photos
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        N
        Nithul Narayanan
        Oct 6, 2021
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        I ordered a shirt from AJIO and it wasn’t delivered. It is shown as delivery unsuccessful and that refund will be initiated in a few days from july 21. It’s October now and so far i haven’t received any sort of refund or any news about it. This is quite disheartening. I have lost my hard earned money. Please do something about this.
        +1 photos
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          S
          shiva1999
          from Nanded-Waghala, Maharashtra
          Oct 6, 2021
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          Website: Ajio.com

          I had cancelled my order wuth id FL[protected] and I Haven't yet received the refund amount, also tried reaching the company through emails n calls but neither do they reply nor pick up calls have tried since last 5 days .
          I want my 1624 rs back please do needful
          AJIO customer support has been notified about the posted complaint.
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            P
            Pratishtha Vikram singh
            Oct 5, 2021
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            Order id: FL[protected]
            i have retuned pume tracksuit which costed arround 4000 INR .
            it is been 11 days still i didn't received refund .
            they raised my complaint for refund
            complaint id:COM[protected]
            they says that problem is resolved still i have not recieved my money
            pathetic experience
            AJIO customer support has been notified about the posted complaint.
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              N
              Natasha Raisinghani
              Oct 5, 2021
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              I cancelled my order partially but was delivered and i paid for it. Next day i tried to return the product but it was giving error. I tried complaining to their customer care mail but getting only automated response and no actual help. My order no. is FL[protected].
              +1 photos
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                D
                Dharani Veerlapati
                Oct 5, 2021
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                My order is not placed . As I did get any confirmation message from ajio and no orders is shown in my orders . Thing is paid using card. Money got debited. I request you to please do e needful at the earliest.
                AJIO customer support has been notified about the posted complaint.
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                  M
                  Mystery66
                  Oct 5, 2021
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                  My ajio account has been hacked and somebody has used my ajio wallet money Rs 3770 and ordered gold coins for himself. The order id is#FL[protected]
                  +1 photos
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                    M
                    Mystery66
                    Oct 5, 2021
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                    My ajio account has been hacked and somebody has used my ajio wallet money Rs 3770 and ordered gold coins for himself. His address and phone number are fake. The order id is#FL[protected].
                    AJIO customer support has been notified about the posted complaint.
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                      M
                      Mohan Kumarggy
                      Oct 5, 2021
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                      Address: Mumbai

                      CALL centre Mumbai India
                      AJIO customer support has been notified about the posted complaint.
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                        M
                        manjudeepthi tl
                        from Tirupati, Andhra Pradesh
                        Oct 5, 2021
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                        Resolved

                        Refund not recieved rs 13246 please help lot of complaints raised by ajio but refund not recieved
                        Complaint numbers
                        COM[protected], 24379918, 25016263 solved on 11sep, 26sep, 28 sep 2021 but no refund recieved
                        Order reached return address on 03 sep 21

                        Order FL[protected] has been returned with Return id RT44516026 Refund not yet received

                        Complaint number 25237410 due date over on 04 oct 21 refund not rec'd
                        Complaint number 25530322 due given 11 oct 21 no refund recieved please support and help me iam not working and this is very big amount for me my family is angry on me don't make my life unhappy
                        Oct 5, 2021
                        Complaint marked as Resolved 
                        Not require this platform
                        AJIO customer support has been notified about the posted complaint.
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                          K
                          Kuntal Goldar
                          Oct 5, 2021
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                          Address: Kolkata

                          I'm facing problem during order placed.
                          payment done, order confirmed.
                          but at my app, in Order option there I found that no order placed.

                          my transaction ID:[protected]

                          transaction amount: Rs. 2757.60

                          transaction time: 04/10/2021 at 23:46:00

                          What is the way to refund my amount.
                          AJIO customer support has been notified about the posted complaint.
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                          Dear Team,
                          Sending notifications to Customers
                          Support is not a solution.
                          Please check from your end, submit RCA.
                          pls check & do fast refund process.
                          Reply
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                            S
                            Soumya Ganiger
                            Oct 4, 2021
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                            FL[protected] order number
                            04/10/2021
                            not refunding my amount
                            AJIO customer support has been notified about the posted complaint.
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                              S
                              Soumya Ganiger
                              Oct 4, 2021
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                              Website: ajio

                              04/10/2021
                              [protected]
                              I cancelled my order its not refunded
                              AJIO customer support has been notified about the posted complaint.
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                                @
                                @db
                                from Patan, Gujarat
                                Oct 4, 2021
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                                Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO")

                                I return the product on 23 sep 2021 but still no refund in my bank account n they update their side that amount was initiated .. I call them so many time n they gave me different different ans.. plz help me
                                AJIO customer support has been notified about the posted complaint.
                                Oct 06, 2021
                                Updated by @db                                 It’s been 13 days n still no refund give from ajio side.. n no one even ans me properly.. very bad service
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                                  @db
                                  from Patan, Gujarat
                                  Oct 4, 2021
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                                  Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India ("AJIO")

                                  I return product on 23 rd sep n their side refund was initiated on 24th sep.. n still I don’t get refund in my bank.. I called them so many time but they didn’t give me proper ans.. not even ph n not even mail..
                                  +4 photos
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                                    T
                                    T14
                                    Oct 4, 2021
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                                    I placed an order on 30th September 2021. The amount was deducted and since that day I’ve been trying to reach you by email or call. Mr Obaidullah Khan told me i’d get the refund in 48hrs.

                                    Since it’s been way over 48hrs and all your customer care executives have done is disconnect my calls mid conversation. Namely, Gagan Kumar, Himanshu and Roshan Solanki.
                                    Mr. Solanki also said I’d get a call back from Mr Kaushender Kaushik, which never happened.
                                    It’s been 5 days now and this is horrible behavior. The agents kept cutting my calls mid conversation.
                                    AJIO customer support has been notified about the posted complaint.
                                    Oct 06, 2021
                                    Updated by T14                                     Ajio closed my complaint without any information or discussion. Also, still haven’t received my refund
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                                      K
                                      Katyayni09
                                      Oct 4, 2021
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                                      I ordered on ajio app. The amount is deducted from the account but the order is not placed. I would like a refund Or the order to be placed.
                                      AJIO customer support has been notified about the posted complaint.
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                                        S
                                        Shivankar Singha
                                        Oct 4, 2021
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                                        Amount is debited from my account but didn't receive any order id.Please refund my amount as soom as possible
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