AJIO Complaints & Reviews

I got my order yesyerday (10-Oct-2021) which is not marked as delivered on ajio app. I need to place return request. Please mark it as delivered so that i can take action.

Hello. I did the payment for my purchase through UPI (Paytm) but the order was not confirmed when I look into the cart.

I had orderd 4 tshirts on 6th October 2021 from ajio app.Which i cancelled on the same day i gave the order. My order was prepaid, i paid 1054 rs. From bank acc. at the time of giving the order.

Its been 4 days and I didn't receive my money yet. I want my money back any how.

My order Id. Is FL[protected]

Extremely poor customer care services. No replies or responses to mails. I received a wrong product and requested a return. It\'s been more than a week but No proper return process has been initiated. The field executivw refused to pickup the product twice. I wish to return the product immediately. Also, i cancelled an order and i have not received the refund until now. Already sent mails uploading several pictures of the product with tags intact.

Return id: RT47166791 And refund for order no. FL[protected]. Thoroughly disappointed with Ajio customer care services.

Ordered nike shoes amount1552.80 was deducted but order placed is not showing...

Dear Ajio,

Today(9th Oct, 2021), I tried to place an order but due to some reason amount debited from my account, but order didn't place.

Then again, I tried to place order and next time order placed successfully, although i was scared, what if this time also order didn't took place.

Can you please refund my first payment for which no order placed successfully.

Best
Amit

On 13-Aug-2021 I paid for an order through upi money got deducted from my account and order was not placed. Raised manybissues till now no action has been taken. Can you please do the needful

₹2, 192.80 deducted on 09/10/2021 but all the products are still in pending state none of them got placed. First order at AJIO and its a very bad experience. Plse resolve this asap

I made an order at 12:22 am on 30th September, 2021. I have done the payment and the payment was successful.
I don't see any order in the my orders section, neither did I get any mail or sms for order confirmation.
I was asked to wait till 8th October. I still have not got any refund or any further update.

Van huesen jacket order amount debited but order not placed.

It’s been almost 2 months that I’ve been following up for a refund that I am waiting for. Called customer care multiple times. But each executive only raises a fresh ticket and then no resolution or the ticket gets closed by itself without me receiving the refund. Pathetic customer service where no one knows what to do.
Order id :
EX[protected]

Return id : RT43354019

I ordered block heeled sandals and a black belt on 7 October 2021 ie. today. After paying (by google pay)992.71, I didn’t receive any order confirmation message or email or ID. But amount is debited from my account .
Therefore I request you to look into this matter ASAP and let me know.

Sir
I had orderd a tshirt from ajio and returned it (return id#RT[protected] on september 9 2021.But still not get my refund amount of 345.6.Ajio team still not resolving my issue.

They kept my issue unresolved for more than a month.But now they say that the time limit to return the products exceeded.I made complaints several times but of no use.the customer service is simply eyewash.. whatever complaints you have, they just keep saying that the issue will be resolved within 24 hours...I made complaint more than ten times and they said repeatedly everytime...

Hi,

My return pickup was done on October 6 2021 still i didn't received my refund amount in my account but i got a mail that refund amount is initiated. Please check with my Order and return id below and let me know when i will get my refund amount.

Order id : #FL[protected]
My Return id : #RT47311707

Thank you

Order id - FL[protected]
Return id - RT44760615
I created Order on ajio app - 05/08/2021 ( amount Rs. 2630)
Product delivered -10/08/2021.
Few item return pickup - 02/09/2021
Refund initiated (Rs. 1384) - 16/09/2021
refund fr prepaid mode ( bank account) which should be reflected by 24/09/2021 . i contacted my bank but there is no such refund is received so i mailed the ajio customer care n they hv given me a refund reference number fr tracking but while going to bank it says the number provided is fake there is no such refund issued by company
I hvnt recieved anything refund in my account till date this kind of fraud frm such reputed company is not acceptable
Mailed the company multiple times they are sending false refund references n hvnt refunded my money
Plz help me with this issue, ajio is doing fraud with many peoples i got to know after my bad experience

At last i given them option to refund in my ajiowallet if they can not do in bank account.
Still no response, giving timeline to wait everytime i raise a complain, its been 1 month m waiting to get back my hard earned money

Hi,
I am Y Surya Ranjit reddy

I made a purchase in AJIO on 12th September of rs 2789 and returned one of the product of worth rs 1484 and still have not got the refund though I product has been taken from me.

I called AJIO multiple times but they are not responding please helpand also now keeping me on hold for 30 mins and disconnecting the call which is a lot of mental stress and time consuming for me.

Customer name Y surya ranjith reddy
Contact : [protected]
Order ID : FL[protected]
Purchase amount : 2789
Refund amount : 1484.73

Please help me in getting my refund

Order no. FL[protected]
Complaint no- COM[protected]
I had placed order on 11 September 2021 order was not shipped till 23 September 2021 then i called there customer service and also e mail them so so many times for refund but they didn’t give any proper solution to it, it is very irritating there customer service is pathetic, they don’t give a damn to customer, they don’t even call me once, today also i contacted them but same there is no solution

COM[protected] please check and escalate!!

This incident happened on the 30th SEPTEMBER 2021at 00:31.
two complaint number raised, they are COM[protected] and COM[protected].
they have not bothered to respond and the amount is huge for me, Ajio has been very inconsiderate
With respect to the above subject an amount of INR 4673.11 is debited but no order has been placed and therefore no Order ID was created. The concern here is that an amount of rupees 4673.11 has been debited and no refund has been initiated nor has the order been placed. I'm tired of calling Ajio and they put my call on hold, I don't get a solution. Ajio is making zero effort to provide the refund though the amount has been debited from my account towards Ajio. Please provide me a refund, I am tired of constantly contacting Ajio.
I have attached the transaction screenshot for your reference and as proof of payment. Please consider this mail that I have sent Ajio as a priority as the amount is very huge.I have dropped 34 mails, this absolutely infuriating. I have also shared a pdf of my bank statement where it's evident that the amount has been debited towards Ajio and was not credited back to my account till today. The transaction of INR 4673.11 has been highlighted in red in the PDF
Below I am attaching a screenshot of the transaction showing all details