AJIO Complaints & Reviews

They kept my issue unresolved for more than a month.But now they say that the time limit to return the products exceeded.I made complaints several times but of no use.the customer service is simply eyewash.. whatever complaints you have, they just keep saying that the issue will be resolved within 24 hours...I made complaint more than ten times and they said repeatedly everytime...

Hi,

My return pickup was done on October 6 2021 still i didn't received my refund amount in my account but i got a mail that refund amount is initiated. Please check with my Order and return id below and let me know when i will get my refund amount.

Order id : #FL[protected]
My Return id : #RT47311707

Thank you

Order id - FL[protected]
Return id - RT44760615
I created Order on ajio app - 05/08/2021 ( amount Rs. 2630)
Product delivered -10/08/2021.
Few item return pickup - 02/09/2021
Refund initiated (Rs. 1384) - 16/09/2021
refund fr prepaid mode ( bank account) which should be reflected by 24/09/2021 . i contacted my bank but there is no such refund is received so i mailed the ajio customer care n they hv given me a refund reference number fr tracking but while going to bank it says the number provided is fake there is no such refund issued by company
I hvnt recieved anything refund in my account till date this kind of fraud frm such reputed company is not acceptable
Mailed the company multiple times they are sending false refund references n hvnt refunded my money
Plz help me with this issue, ajio is doing fraud with many peoples i got to know after my bad experience

At last i given them option to refund in my ajiowallet if they can not do in bank account.
Still no response, giving timeline to wait everytime i raise a complain, its been 1 month m waiting to get back my hard earned money

Hi,
I am Y Surya Ranjit reddy

I made a purchase in AJIO on 12th September of rs 2789 and returned one of the product of worth rs 1484 and still have not got the refund though I product has been taken from me.

I called AJIO multiple times but they are not responding please helpand also now keeping me on hold for 30 mins and disconnecting the call which is a lot of mental stress and time consuming for me.

Customer name Y surya ranjith reddy
Contact : [protected]
Order ID : FL[protected]
Purchase amount : 2789
Refund amount : 1484.73

Please help me in getting my refund

Order no. FL[protected]
Complaint no- COM[protected]
I had placed order on 11 September 2021 order was not shipped till 23 September 2021 then i called there customer service and also e mail them so so many times for refund but they didn’t give any proper solution to it, it is very irritating there customer service is pathetic, they don’t give a damn to customer, they don’t even call me once, today also i contacted them but same there is no solution

COM[protected] please check and escalate!!

This incident happened on the 30th SEPTEMBER 2021at 00:31.
two complaint number raised, they are COM[protected] and COM[protected].
they have not bothered to respond and the amount is huge for me, Ajio has been very inconsiderate
With respect to the above subject an amount of INR 4673.11 is debited but no order has been placed and therefore no Order ID was created. The concern here is that an amount of rupees 4673.11 has been debited and no refund has been initiated nor has the order been placed. I'm tired of calling Ajio and they put my call on hold, I don't get a solution. Ajio is making zero effort to provide the refund though the amount has been debited from my account towards Ajio. Please provide me a refund, I am tired of constantly contacting Ajio.
I have attached the transaction screenshot for your reference and as proof of payment. Please consider this mail that I have sent Ajio as a priority as the amount is very huge.I have dropped 34 mails, this absolutely infuriating. I have also shared a pdf of my bank statement where it's evident that the amount has been debited towards Ajio and was not credited back to my account till today. The transaction of INR 4673.11 has been highlighted in red in the PDF
Below I am attaching a screenshot of the transaction showing all details

I have ordered a shirt from ajio. And it was delivered without price tag. Now the delivery man is not taking back the product. Please ajio refund my amount and take your product back. Kindly take the necessary initiative. Please 🙏

They have cancel my return request 4th Time automatically by there and I am requesting a return again and again but didnt pick up my product, every time the customer care said this time it will resolve but again it cancelled my return request My order id is RT47532829

They have cancel my return request 4th Time automatically by there and I am requesting a return again and again but didnt pick up my product, every time the customer care said this time it will resolve but again it cancelled my return request And my return amount is above 2000 so please kindly look into it otherwise my product return window will closed

I return the product on 6 oct 2021 but still no refund in my bank account and they update their side that amount was initiated ...
Helpful

I placed order for a bag. Did payment for that as well. But now order is not showing up in order section in the app.

With respect to the above subject an amount of INR 4673.11 is debited but no order has been placed and therefore no Order ID was created. The concern here is that an amount of rupees 4673.11 has been debited and no refund has been initiated nor has the order been placed. I'm tired of calling Ajio and they put my call on hold, I don't get a solution. Ajio is making zero effort to provide the refund though the amount has been debited from my account towards Ajio. Please provide me a refund, I am tired of constantly contacting Ajio.
I have attached the transaction screenshot for your reference and as proof of payment. Please consider this mail as a priority as the amount is very huge.I have dropped 34 mails, this absolutely infuriating. I have also shared a pdf of my bank statement where it's evident that the amount has been debited towards Ajio and was not credited back to my account till today. The transaction of INR 4673.11 has been highlighted in red in the PDF

Dear

More on days return items pending at my home so please arrange ASAP and refund to me. Order ID : FL[protected]

I have ordered six products from the AJIO app on 1st Oct 2021 but in my orders' section, it was showing "no orders placed" and an amount of Rs. 1640 has been deducted from my account. I have mailed them several times but even after one week, I haven't got my refund.

I have ordered an item from ajio store and i have raised return request. On the app its showing return request pending. I have called customer care.they are not responding properly

Ajio app is fully useless it gibes the option of cancel return or track but i am not able to click on it and everyday it tells that unable to pickup also the call has not even come on a single day.

Dear Sir,
I had ordered a kurta set on 21/9/21 and made an UPI payment for it. On 28/9/21 I got a message that my product was delivered, but it did not get delivered at my address. Even the notifications in Ajio app shows that the item was delivered which was actually false. I had contacted the customer care service team but to my dismay my call was hung up by two persons respectively for a long time and eventually disconnected my call. Lastly a person attended to my call and he lodged a complaint. Also the complaint was supposed to be resolved by 5/10/21. But till now I haven't got any solution. I had again tried contacting the customer service team but no one attended to my call even after repeated attempts of dialling. I then get a mail that they require two more business days for this. This is totally harrasment to me. I have already paid the full amount through UPI but still neither got the refund nor the product. Kindly do the needful at your end.
Regards
Rajashree Deb Roy

I ordered a sneak a peak high heels .Money deducted from account but order not placed! Extremly poor customer service!

Money deducted but order not placed