AJIO Complaints & Reviews

Amount is still not received..
Very pathetic..

Dear Sir,

The amount of Rs. 4280.82 debited from my account through google pay. UPI REF NO.[protected]. But when I came back to check in-app for order details the order was not placed it was still in the cart but my cash has been debited.

So please kindly check and return my money or my sent my order.

Order id - FL[protected]
Return id - RT44760615
I created Order on ajio app - 05/08/2021 ( amount Rs. 2630)
Product delivered -10/08/2021.
Few item return pickup - 02/09/2021
Refund initiated (Rs. 1384) - 16/09/2021
refund fr prepaid mode ( bank account) which should be reflected by 24/09/2021 .

I contacted my bank but there is no such refund is received in my account so i mailed the ajio customer care n they hv given me a refund reference number fr tracking but while going to bank it says the number provided is fake there is no such refund issued by company, this happened twice.

I hvnt recieved anything refund in my account till date this kind of fraud frm such reputed company is not acceptable
Mailed the company multiple times they are sending false refund references n hvnt refunded my money fr last 1 month

at last i even requested if they cant give it in original bank account atleast provide refund in form of ajio wallet but i received nothing

On complaining to customer care they are just giving 48hrs timeline everytime to wait fr my refund, which i didnt received till in any form, raised 3 complaints regarding same but no resolution taken by customer care or Grievance office

Last time i was given date of 12th sept to wait fr my refund but again no response in matter of refund
Now they dont even receive my calls blocked me frm their website such pathetic service i m never gonna buy again frm ajio

Order ID:FL[protected]

My Ajio account was hacked by someone.
I had money in my Ajio wallet. The hacker used that money which I had in my Ajio wallet. I have written mail and tried to contact customer care. They are not responding at all.

CALL now

I have ordered two dresses from AJIO order ID [FL[protected]] one dress is delivered while the other one is not delivered( floral print tiered dress) but got the mail dress is delivered. I have mailed them regarding this but no response is received. AJIO either should get my order delivered or refund my money.

I have not received my packet yet on 12th October 2021 with AWB no [protected] the courier partner inform me on 7th October 2021 your item is out for delivery, after that they are r return my order without any contact with me after 5 day.

I also have place a complaint to you AJIO (my ecommerce partner) but they also so do not take any action against ecom express courier.

So I have a request to everyone please do not order anything on E-Commerce partner a jio and do not send or receive any person form ecom express courier partner.

They are not initiating the refund for the returned product. They delivered even after I cancelled the order and I had to return it back. It's taking forever for the refund. Please help me get my money back.

I had ordered for a pair of shoes and a wrist watch under order no.FL[protected]. Received the shoes but watch was not delivered. I am fed up following up with Ajio. There is no revert from them.

Please cancel and refund the amount towards watch.

I ordered size 42 ...and got 44 delivered, also the color and quality varied. I immediately did return the product on app(product I got yesterday evening n then itself I opted for return option)...today the delivery boy wasn't ready to accept it saying that code isn't matching...and then after I insisted he took back the parcel...till now neither the update regarding the parcel has come...this is the worst experience n for the first time m having such unprofessional behavior from ajio. I want my money 2280rs to be refunded back...as in the first place I received the wrong product..and with all the tags attached n bills I returned it the very next day...still m not able to as some code isn't matching which is not my fault...pls check into this maybe the code given is errored.hoping it to get resolved asap.

I have returned product on sep 4th and didnt get the refund till now.
Customer care services providers are disconnecting the call by saying mixed reasons at different times and same with the managers.
Return ID
#RT44788529

Order status not bejng updated as delivered even after the product delivery on 30 th september. Order id #FL[protected]. Because of which iam unable to return the order. Even after multiple complaints, they are closing the complaint without resolving the complaint. Worse customer care

Hi Team, This is to inform you that I received the ordered Delivery partner Delhivery
Tracking ID [protected], Floret - T-shirt Bra with Detachable Straps. I did received the product back on 30th September till now it is not marked as delivered in you system. I did multiple calls and multiple emails still no resolution and every time customer service says it will be resolved by 11th October. Today is 12th and I got a messaged stating your issue is resolved and we are closing the ticket. But issue is not yet resolved. Attaching the screenshot. I am also forwarding my concern to consumer court. Thanks

Amount was debited from my account but order was not placed.

I returned my order of a crocs on 5th oct 2021 with all tags and labels. Still the status is refund initiated from their side. But i havn't recieved the refund in my ajio wallet nor in my gpay account. I mailed them twice but there were no replies. (Refund reference id: 20210930111212800110168353447207442)

Call

I have ordered a product it has been delivered to me but I want to return but in ajio application-in my order- it's showing it will be arriving so n so date it is not getting updated even after product which has delivered so that I can return

My money has been debited from Ajio but order is not placed i want refund amount

I have ordered two shirts( same color and same size) and I got only one shirt in the parcel today and the parcel was labelled with two shirts. But you have mailed and also the parcel receipt showing that both the shirts are delivered. What should I do to get the other shirt?

I Hi I have made an order for Lehengas choli and the order I’d FL[protected] for a sum of 2456. I received a black top worth 1000 with the same order of this a wrong product was sent instead what I have ordered I raised series of complaint and a return request but the delivery agent did not received the same by stating that the returned product is lehengas choli and not the skirt. I made a specific request tat a wrong product was shipped even then the delivery agent failed to pick. I tried calling your customer support on a daily basis from 3rd still I did not receive any response from ajio. Totally not satisfied wit the support that u provide to the customer. I ordered for a different product and received a wrong item and I am running in all directions for an exchange.Kindly attend to my complaint immediately.Pamelin Joseph