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AJIO Complaints & Reviews

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AJIO reviews & complaints page 78

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S
Sarvapriya10
from Katihar, Bihar
Oct 6, 2021
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I am complaining about debiting the amount from bank for an unplaced order

I ordered on 5th of october on Ajio app and an amount of 2850.17 was debited from my bank account but my order was not placed and it was not showing in MY ORDER. I even mailed them on their customer care email id but it been more than 48 hours I haven't received any response. So I want refund of amount i have paid.
Thankyou...
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Manvi Mishra
Oct 6, 2021
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Product delivered is different from what I ordered

I ordered 2 jumpsuits from Ajio on 27th september 2021
i recieved the order today 6th october 2021, and the product delivered was 1 long black and white top and a skinny jeans.
I was shocked by this and the return options are also not available...
never gonna buy anything with ajio ever again.
hope my 1266 rupees get returned atleast if the jumpsuits cannot be delivered!!!...
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A
aratrika27
Oct 6, 2021
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Product has not been even shipped yet

What’s going on with this order# FL[protected] which was placed on 30th September ?
It hasn’t been even shipped yet, whereas the promised shipping date was before 4th October !!
I’ve sent several emails and called customer service, however until now I haven’t received any resolution !
This order is prepaid and can’t even cancel it !
Such a harassment and soooo unprofessional !!
This order is for...
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S
SSSHAH101194
Oct 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of the product returned under order id FL0287908921

Website:Ajio

I ordered a levis white jeans from the Ajio site on 31st of July. The product got delivered to me on 7th of August. After opening the package and trying on the product, I did not like the product color and design so I tried to return the product.

Initially I could not return the product as the application showed that there was no courier service available at the same pin code where they delivered the product the very day. I...
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R
rtimchen
from Dhekiajuli, Assam
Oct 6, 2021
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Poor return

Website:Ajio.com

Sir / madam,
I have ordered a product on 16 sept with order no as FL[protected] with payment amount as ₹659.00 However due to size issues I opted for return and my return date are upto 7 October.
But I could not return the product as The delivery return person haven't still come for the pick up. Please help me resolve my issue. Thank you.
Order id #FL[protected]...
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Z
Zåyd S
Oct 6, 2021
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Crocs return

I sent a return request of my order. Because what I got is not what I ordered. My return request has been accepted but no one came to pick up the order. Please take the product back ASAP. My return I'd is #RT46478280. My order I'd is FL[protected]....
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Z
Zåyd S
Oct 6, 2021
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Crocs

I bought a pair of crocs from ajio and What I got is the same colour but different model. So I sent a return request but my order hasn't been picked up yet. Please take the product back and Return my money ASAP....
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I had placed an order in the ajio app on August 2021 with the order id: FL[protected]. In that bulk of order 2 products wasn't delivered, but in the app it was showing as delivered. I have written multiple emails and raised multiple complaints with IDs (COM[protected], COM[protected], COM[protected], COM[protected]). I haven't received any resolution till date nor have I received refund nor the product it self....
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C
Chetan5230
Oct 6, 2021
Oct 9, 2021
This thread was updated on Oct 9, 2021
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Refund issue

Hello sir, maine ek product order kiya tha ajio app se uski Order ID FL[protected] hai vo product maine return kiya tha but uska refund muje 1 month ho gaya abhi tak nahi aya...maine customer care pe bhot bar call kiya but muze sirf dates diye gaye.aur abhi 1 month ho gaya product return karke abhi tak refund nahi aya...Main apko sare details mail pe bhi share kiya tha par abhintak mera refund nahi aaya..

Return ID - RT44054000...
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S
sreelaks
Oct 6, 2021
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Refund not received

I had ordered seven items (t-shirts and pants for kids) on Sep 9th. I got one tshirt and one pant on Sep 15th. The other items were supposed to get on Sep 23. But, they got returned to the ware house. There was no message or information from their side. I did not receive the refund yet.

The order ID is given below:

Order# FL[protected]...
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N
Nithul Narayanan
Oct 6, 2021
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Product was not delivered and refund was also not given

I ordered a shirt from AJIO and it wasn’t delivered. It is shown as delivery unsuccessful and that refund will be initiated in a few days from july 21. It’s October now and so far i haven’t received any sort of refund or any news about it. This is quite disheartening. I have lost my hard earned money. Please do something about this....
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S
shiva1999
from Nanded-Waghala, Maharashtra
Oct 6, 2021
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Not received my refund

Website:Ajio.com

I had cancelled my order wuth id FL[protected] and I Haven't yet received the refund amount, also tried reaching the company through emails n calls but neither do they reply nor pick up calls have tried since last 5 days .
I want my 1624 rs back please do needful...
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P
Pratishtha Vikram singh
Oct 5, 2021
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Refund not received

Order id: FL[protected]
i have retuned pume tracksuit which costed arround 4000 INR .
it is been 11 days still i didn't received refund .
they raised my complaint for refund
complaint id:COM[protected]
they says that problem is resolved still i have not recieved my money
pathetic experience...
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N
Natasha Raisinghani
Oct 5, 2021
Jan 23, 2022
This thread was updated on Jan 23, 2022
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Error while creating return request

I cancelled my order partially but was delivered and i paid for it. Next day i tried to return the product but it was giving error. I tried complaining to their customer care mail but getting only automated response and no actual help. My order no. is FL[protected]....
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D
Dharani Veerlapati
Oct 5, 2021
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Payment is done but order not placed. Need refund of my payment

My order is not placed . As I did get any confirmation message from ajio and no orders is shown in my orders . Thing is paid using card. Money got debited. I request you to please do e needful at the earliest....
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M
Mystery66
Oct 5, 2021
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Ajio wallet hacked

My ajio account has been hacked and somebody has used my ajio wallet money Rs 3770 and ordered gold coins for himself. The order id is#FL[protected]...
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M
Mystery66
Oct 5, 2021
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Ajio wallet hacked

My ajio account has been hacked and somebody has used my ajio wallet money Rs 3770 and ordered gold coins for himself. His address and phone number are fake. The order id is#FL[protected]....
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M
Mohan Kumarggy
Oct 5, 2021
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Complaint service centre number+07363062859

Address:Mumbai

CALL centre Mumbai India...
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manjudeepthi tl
from Tirupati, Andhra Pradesh
Oct 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order FL0255480013 has been returned with Return id RT44516026 Refund not yet received reg

Refund not recieved rs 13246 please help lot of complaints raised by ajio but refund not recieved
Complaint numbers
COM[protected], 24379918, 25016263 solved on 11sep, 26sep, 28 sep 2021 but no refund recieved
Order reached return address on 03 sep 21

Order FL[protected] has been returned with Return id RT44516026 Refund not yet received

Complaint number 25237410 due date over on 04 oct...
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K
Kuntal Goldar
Oct 5, 2021
Oct 5, 2021
This thread was updated on Oct 5, 2021
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Payment made but order not showing

Address:Kolkata

I'm facing problem during order placed.
payment done, order confirmed.
but at my app, in Order option there I found that no order placed.

my transaction ID:[protected]

transaction amount: Rs. 2757.60

transaction time: 04/10/2021 at 23:46:00

What is the way to refund my amount....
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