Claimed

AJIO Complaints & Reviews

1
Last updated May 16, 2024
Complaints 4098
Resolved
292
Unresolved
3806
Quick Links
Statistics
Share
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rabhatbhat
Sep 27, 2021
Report
Copy

Product missing

I have ordered 6 items but received only 4. 1 item received separately from other consigner and 3 from Trends Mantri Mall, Sampige Road Bangalore. On delivery note quantity mentioned is 5 but only 3 items are inside the package and they were not packed properly. In Ajio App it shows delivered, but I didn't received that product. These 3 items are delivered on 25/09/2021 through Xpressbees Couriers.
I want these 2 item or refund. br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sloth0110
from Indore, Madhya Pradesh
Sep 27, 2021
Report
Copy

Product delivered without tag

Website:Ajio app

Ordered avyanna denim jumpsuit order id
FL[protected] without tag . attempted return 5-6 times rejected every time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepaa Bhatt
Sep 27, 2021
Report
Copy

Wrong Product sent

Address:Mumbai

I have ordered 2 tops and 1 jeans in order No - FL[protected], On dated 30th May 21, but as its small in size i have scheduled RETURN for the same, but no one picked up yet.. I m mail mailing this from long time, but i am not getting any help from ajio team, as I have purchased product but got wrong product delivered, and after that I am not able to return this product from self care option on Ajio App. it shows message i.e. Return cancelled...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meet Tindwani
from Indore, Madhya Pradesh
Sep 27, 2021
Report
Copy

Money Debited from Account but order was not placed

Few days ago I wanted to place an order from AJIO so I payed through UPI the amount got Debited but the order wasn't placed and it's been 7
days writing them mail but still haven't got any updates...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
consun
Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted but order status null

I ordered on Ajio App Yesterday at 7:59 PM and I paid 2010.52 INR but I didn't get any notification or mail regarding the order placement and Payment deducted. I didn't find that particular order in the order placed section...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajuba Khan
Sep 27, 2021
Report
Copy

Complaint call centre//07363062859

Address:Mumbai

Online shopping problem solve issue regarding helpful related refund money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mariamjiny
from Mumbai, Maharashtra
Sep 26, 2021
Report
Copy

Amount debited from account but order not placed

I had placed order for 2 sweatshirts which amounted to Rs. 3722 after applying the coupon code “EPIC”

The mode of payment was google pay
The amount was debited from my account but the order was not placed . I received a message from Ajio stating that the payment failed .
However, the amount has been debited from my account.
Ajio’ a customer care number is of no use as no one attends the call. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paul Achinth Paul
Sep 26, 2021
Oct 21, 2021
This thread was updated on Oct 21, 2021
Report
Copy

Refund not yet initiated

I have Ordered two items and since size was not matching I have initiated return
One item was taken back and I got refund. But second item they didn't take it. So was forced to self courier. It has been 2 weeks that I did not get any intimation. Please look into the matter . Refund should be given for crocs shoe...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Trivenii
Sep 26, 2021
Report
Copy

Tshirt

I have placed a order in ajio and paid through net banking . My account was debited but I didn't get any notification or mail regarding the order placement and I don't find that particular order in the order placed section . kindly help me out...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sakshie gondane
Sep 26, 2021
Report
Copy

Money debited but order not placed

I placed my order and paid but it wasn't placed and also the money got deducted also a few items from my cart were unavailable then
Kindly help me with this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
adarshadhi
Sep 26, 2021
Sep 26, 2021
This thread was updated on Sep 26, 2021
Report
Copy

Refund for self return product

Address:Ril-RRL Trends Ratlam Reliance Retail Limited Plot No 685-1 Subhash Marg 1/1 Gayatri Cinema Campus RATLAM, MP, India- 457001, Ph: 6264915760

I returned a product through Indiapost
Tracking ID (India post) - RL[protected]IN
Status shows delivered successfully on 20th September 2021
My return ID - RT45685604
My order ID - FL[protected]

Indiapost complaint ID - [protected]
Ajio Complaint ID - COM[protected]

I returned the item to the following address:-

Ril-RRL Trends Ratlam Reliance Retail
Limited...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Tomu
from FAIZABAD, Uttar Pradesh
Sep 26, 2021
Report
Copy

I received wrong product

I ordered a typographic crew neck t shirt red, track pants with elasticated band M and graphic print crew neck t shirt jet black but I received dark navy fusion kurta of size S and M . Please help me to get my correct product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tomu
from FAIZABAD, Uttar Pradesh
Sep 26, 2021
Report
Copy

I received wrong product

Website:www.ajio.com

I ordered a typographic crew neck t shirt red, track pants with elasticated band M and graphic print crew neck t shirt jet black but I received dark navy fusion kurta of size S and M ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sejal kokra
Sep 26, 2021
Report
Copy

Ajio account being hacked and wallet money used

Articles have been ordered via my account and my Ajio wallet money has been used for the same. Upon realising the fraud, I cancelled the order and re-ordered for my self. Next day, I saw my order being cancelled, new order, addresses changed and money used again. Delivery locations used by hacker are in picture below....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajuba Khan
Sep 26, 2021
Report
Copy

Complaint call centre//07363062859

Address:Mumbai

Call centre contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priya_rajbhar
Sep 26, 2021
Report
Copy

Money is debited but order is not placed

I have ordered 3 items from Ajio on 25 September worth Rs. 4170. The amount is debited from my bank through UPI, but the order is not placed. Please review this....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:Ajio

Ajio blocked me on August without notification and i haven't received my orders.I was saved because it was COD but i just wanted toknow why they blocked my account because i did only few returns.We can return or cancel order if we change mind or we don't like the product....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumari31
Sep 25, 2021
Report
Copy

About order status

I ordered 6 kurtis on 23 September. I payed the amount also but upto now I did not get any information regarding the order. I even mailed the problem to the customer care also but till now they didnot respond. Please check the status of my order and send the kurtis or please return the money.
My mail ID [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Payal5643
from Bokaro Steel City, Jharkhand
Sep 25, 2021
Report
Copy

Order not placed

My money was deducted from my bank account but the order is not placed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
20BVC025_jyothi shree n
Sep 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is debited but order is not placed

I placed an order for 4 items and paid Rs.1667 through Google pay. The payment was confirmed but I got no order confirmation message or anything. It shows null in the orders section through.kindly help me solve this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy