AJIO Complaints & Reviews

I had placed an return for an product on AJIO within the return policy time frame but its been almost 50days since my return request has not been picked up nor have I received any refund on it.

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Website: Ajio

Order ID- FL[protected]
ECom Tracking ID- [protected]
This is to inform you that, I am fed up with Ajio delivery process. I have orderd the clothings almost one and a half month before(9/08/2021).The ajio message has came showing that delivery was unsuccessful, but any kind of notification for the money refund has not mentioned and I haven't received my refund money yet.please do resolve my issue as soon as possible and refund my money.

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Address: Kolkata

The delivery executive (from Delhivery) has been harassing me for weeks, not accepting products for return and exchange though I have every tag, plastic, box. Executive calling me to ask if I want him, showing fake attempts. Ajio only generating new complaint numbers every week without solving anything. I have spent one month just calling, mailing and raising complaints with Ajio.
I want my money ( INR 1695.26) refunded.

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Order FL[protected]
Complaint 1 - COM[protected] - raised on 31st August - Closed.
Complaint 2 - COM[protected] - raised on 17th September - closed.
Need refund of Rs 1096 back.

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Address: Mumbai

Online shopping problem solve

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Dear sir/ madam

I had placed an order of amount 1193 through google pay app on 22/09/21. The amount is deducted but no confirmation regarding the order in AJIO app. Please initiate my refund Hoping for a quick and early response.

Thank you

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I had placed an order of amount rs1193 on 22/09/21 through google pay app. The amount is deducted but no confirmation regarding the order in AJIO app. I have sent an email to customer care. Please initiate my refund as soon as possible Hoping for a quick and early response.

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I had bought a Steve Madden bag order Id FL[protected] on 26th July from Ajio which had1 month return option from Ajio and 3 month’s manufacturing warranty, after I used it for a week I saw that the leather of the bag is chipping off I called up at Ajio and told them about it, they assured me that my problem will be resolved I waited and nothing happened I gave them multiple calls and sent them emails also and every time they assured me...

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Ordered 3 products from ajio. They asked for selfship. When I asked them about return details they are not willing to share details and giving contact address. When called customer care they will not take and cut call in between. Ordered a shirt and received. When I was going to return they said delivery unsuccessful so that I cannot return ( I actually received my order). Facing soo many issues. 2000 rs has lossed.

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Sep 26, 2021

Updated by Alakapromod No update from professionals. They have blocked the return tab. The statement given by them is false. I have received the order and delivery is complete. Same with the other 2 orders too.

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Address: O/O Executive Engineer PHE & WS, Itanagar division, Senkiview Itanagar

I have transferred sum of Rs.8534.94 from bank of baroda through UPI to Ajio. Money was deducted from account but order was not placed.

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Sep 23, 2021

Updated by menia Amount has been deducted from my account but order has not placed.

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I have recently ordered two products from Ajio app and I had returned them due to product quality and fit issues. As suggested by Ajio customer care, I did self shipment of those two products and the products have been successfully delivered on long back however they didn't refund my amount. I have spoken to Ajio customer care multiple times and sending emails. But I don't have any response from them and they raised two complaints which are suppose to be resolved by 21/Sep as they promised but still the issues are also not yet resolved. Need help from Ajio and refund my money as soon as possible.

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Yesterday evening I placed order for teamspirit Polo t shirt worth rs.518.
My bank account has been debited but not order is placed. I can't see in my order section neither any msg received regarding same. Payment was made by debit card of hdfc.
Kindly look into it.
Thanks

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Address: Online

I have not received my refund from June 2020
I had a prepaid order which these ajio guys didn't send me and took the products and also did not send me the refund
Order I'd is. FL[protected]
Return I'd is. RT37927361
Amount. Rs.1555

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I ordered 2 two products on 3 September 2021 on Ajio shopping app and next day i cancel one item partially but after that there is no refund processed by ajio or delivery of product i sent lots of mail but they didn't respond...

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The Meerut branch office, doesn’t co-operate. They cancels the order on their own and doesn’t call the clients, due to which we are facing a lot of losses.

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I have recently brought an item from ajio and has returned it on September 18, 2021. The order id is EX[protected]. I have received a message saying the amount is credited to my bank account on 19 September 2021. The amount is still not credited and on sending multiple mails to ajio customer care, there is no response.

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Address: Mumbai

CALL centre online service related

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I have paid to Ajio Business through gpay using upi ID. The amount got deducted but the order is not placed. It's been 2 days that I have paid the amount and the order is not reflecting on the app. The Ajio business app still says that I have not paid the amount and the order is also not confirmed. Please help me out. I want them to either refund the amount or confirm the order.

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Address: VENKATESH ELAN, KESHAV NAGAR , MUNDWA, PUNE.

Order id : fl[protected]

1) big zero customer resolution.

2) employees are not trained, they are giving resolutions which are baseless and worthless just like first copy shoe.

After 09 follow ups for the return, finally on 10th time a lady from the same customer care support said who ever was attending previously has not marked your entry correctlythat why no one came to pick up your product.
***plz stop recruiting through back door, may be it will help.

3) i want my first copy of shoe to be replaced asap.

4) multiple mails sent but i guess again same knowledgeless employees were accessing that.

5) for me it was scam company, rest you can chose whether to go ahead with them or not

Sep 23, 2021

Complaint marked as Resolved

Sir, it has been mentioned that ISSUE RESOLVED. With all due respect for your unethical behavior, unprofessionalism and true capacity of showing that you are not fit for the job which company has assigned you. THE ISSUE HASNT BEEN RESOLVED SINCE 15 DAYS. Please let me know if your incapable of understanding English will try another languages may be you persons can understand.

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Returned the product which I purchased from ajio still I did not get refund
Returned tracking number :R[protected]AJI
I thought that it would be refunded after 48 hrs. But it has not refunded. I tried many times to customer care service but it is impossible to reach out them. I dropped so many mails but it is not responding. I want my money back as soon as possible.

AJIO Complaints & Reviews

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AJIO reviews & complaints page 86

Return not picked up and refund not received for the same

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Clothes delivery was unsuccessful and money not refunded

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Delivery Executive harassing , No refund yet

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Product not received

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Complaint call centre//07363062859

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Regarding not showing confirmation order

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Regarding not showing confirmation order

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Denied refund of the defective product which has 3months manufacturing warranty

Return selfship

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Money was deducted from my account but the order was not placed in Ajio. How can I get back my money?

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Did self shipment but not returned the amount

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Payment debited without order

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Refund issues

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Complaint about refund of my partially cancelled order

Delivery boy doesnt calls the customers

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Refund amount not credited back

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Complaint call centre//07363062859

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I have paid to Ajio business using upi I'd. My money got deducted but the order is not placed.

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Louis philippe shoe// first copy received// ajio

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Not refunded

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