Claimed

AJIO Complaints & Reviews

1
Updated: Dec 4, 2025
Complaints 4154
Resolved
292
Unresolved
3862
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 84

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shyam lal Garg
Sep 30, 2021
Report
Copy

Address: shivam footwera

Sir ap ka koi bhi sale man mari hel nahi kar raha ki mera acount aope ho jay
sir may ap kay sath busing karna chatu hu kirpa karky mari hel kijiya
[protected] my mobile no

shivam footwear
bura gujjar road
sri muktsar sahib
AJIO customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Ajuba Khan
    Sep 30, 2021
    Report
    Copy

    Address: Mumbai

    Online shopping problem solve issue regarding
    AJIO customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Noopur Bardia
      Sep 30, 2021
      Report
      Copy

      Ajio is highly pathetic site. Still struggling from past 2 months for my exchange despite so call logged in system twice... Nobody to resolve. Cheat site and fraud people.
      Order exchange placed a d call logged but no resolution.
      Contact no [protected]
      AJIO customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aayu123shi
        Sep 30, 2021
        Report
        Copy

        I ordered from ajio app n paid online but neither my order is not confirmed nor it is showing in order history
        AJIO customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rahim Uddin Ahmed
          Sep 30, 2021
          Report
          Copy

          I bought a product from Ajio on 12 September, 2021 but did not fit me so I placed a return order but still now it is not picked up.
          Details are as follows-
          Order ID : #FL[protected]
          Return ID : #RT46198749
          AJIO customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            Diyarawal2155
            from Ludhiana, Punjab
            Sep 30, 2021
            Report
            Copy

            Website: Ajio

            I hve ordered some products from ajio app amnt rs 10, 790 and my money is deducted from my account but no order is shown and no status of order given there and didn’t receive any text or call from them and even thought i m not able to contact to customer care!! I HOPE TRY TO SHOW MY ORDER ID ON APP OR REFUND MY MONEY ASAP!!!
            AJIO customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Brahmik
              Sep 30, 2021
              Resolved
              Report
              Copy
              Resolved

              My money got deducted but order has not been placed.
              +1 photos
              Sep 30, 2021
              Complaint marked as Resolved 
              The order got placed.
              AJIO customer support has been notified about the posted complaint.
              Helpful
              7 other people found this review helpful
              7 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Makeup By Sweta Khanduri #TheAwkwardArtist07
                Sep 30, 2021
                Report
                Copy

                Twice this has happened that while paying via google pay the payment was deducted but no order placed
                AJIO customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Muskan Teckchandani
                  Sep 30, 2021
                  Report
                  Copy

                  I have orderd on 30 sept 2021 and amount is deducted from my upi I’d but order is not placed
                  AJIO customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Phaneendra052
                    Sep 30, 2021
                    Report
                    Copy

                    Address: 534211

                    I placed an order but order didn't get placed but money debited from Paytm... Please try to solve and refund my money I want to shop on ajio again because my birthday is near please refund my amount sir/madam as soon as possible because I want to place another order...
                    AJIO customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      Mlotra Shingff
                      Sep 29, 2021
                      Report
                      Copy

                      Online shopping problem solve
                      AJIO customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Saniya Sachdeva
                        Sep 28, 2021
                        Report
                        Copy

                        Address: House number 669 sector 29

                        I returned shoes of id
                        RT45800859
                        The man picked it up on 17 sep but i didnt got refund money till now and today its 28 sep
                        AJIO customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nithin pawar
                          from Bengaluru, Karnataka
                          Sep 28, 2021
                          Report
                          Copy

                          Address: ajio

                          This is nithin from bangalore i order for the retun i am waiting form 10 days where no one has come to pick up the item and i called to coustmercare care they tell that they will raise a complain about it but no one arived to collect and i hv complained 5 times there was no responce take its my humbel request that please do the need full
                          AJIO customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            T
                            Tiya01
                            from Jabalpur, Madhya Pradesh
                            Sep 28, 2021
                            Report
                            Copy

                            Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.

                            This is in reference to my order no. EX[protected]
                            I have placed request for exchange.The order is not picked up yet but i have received the message that your order for exchange product is picked up. I'm unable to contact on your toll free no.kindly look into the matter at the earliest.
                            +2 photos
                            AJIO customer support has been notified about the posted complaint.
                            Sep 28, 2021
                            Updated by Tiya01
                            And arrange for the exchange order
                            Helpful
                            1 other people found this review helpful
                            1 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mohit 2609
                              from Gurgaon, Haryana
                              Sep 28, 2021
                              Report
                              Copy

                              Website: Ajio

                              Hello there. .i purchased a pair of shoes from ajio worth rs. 5699. .and then return the product. .the pickup was done on 8 sept. And the last date of reverting back my refund was 22 sept. .but i am still waiting for my refund, whenever i call they just give me the new date. .its been 20 days now. .its really harassing. .please help
                              +1 photos
                              AJIO customer support has been notified about the posted complaint.
                              Sep 29, 2021
                              Updated by mohit 2609
                              Yesterday ajio update the status of complaint as resolved and now saying that we receive the different product. .they still denying to refund my hard earned cash. .customer service is bery poor. .no matter how many time i called them, everytime they provide different resolution..please help
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                C
                                capsanghi
                                Sep 27, 2021
                                Report
                                Copy

                                I placed an order of 6 items which included 2 Upper wearing tops and 4 pairs of shoes on Ajio.com worth Rs. 8805.33 on 2nd May, 2021. I did the payment using my SBI Credit card. After ordering i instantly cancelled order of 2 items i.e 1 top and 1 pair of shoes for which i received the refund on next day i.e on 3rd May, 2021 amounting Rs. 2139.83. Further, upon receiving rest 4 items, I returned all the 4 items as the quality of the products were not ok. Out of those rest 4 items i received refund of only 3 items till today (27th September, 2021) i.e Rs. 2034.72 (2 items refund) on 12th May 2021 and Rs. 1720.95 (1 item refund ) on 15th May 2021. I have raised serveral complaints regarding the refund of 4th item of Rs. 2909.83 (Skechers Shoes, Return ID : RT[protected] on AJIO Customer care and dropped several mails as well but till today it has been more than 5 months i have not received the refund of Rs. 2909.83. Customer care person keeps on saying that your refund will be added manually shortly but i have not received that yet till date. Here is the list of latest complaint numbers, that have been raised in past few months for the refund:-
                                15th August - COM[protected]
                                30th August - COM[protected]
                                30th August - COM[protected]
                                3rd September - COM[protected]
                                AJIO persons keeps on closing complaint without giving any satisfactorily reply. I am fed up now. Now you are kindly requested to please help me in getting my refund of Rs. 2909.83 as soon as possible.
                                AJIO customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rabhatbhat
                                  Sep 27, 2021
                                  Report
                                  Copy

                                  I have ordered 6 items but received only 4. 1 item received separately from other consigner and 3 from Trends Mantri Mall, Sampige Road Bangalore. On delivery note quantity mentioned is 5 but only 3 items are inside the package and they were not packed properly. In Ajio App it shows delivered, but I didn't received that product. These 3 items are delivered on 25/09/2021 through Xpressbees Couriers.
                                  I want these 2 item or refund.
                                  please resolve this as early as possible

                                  Order ID # FL[protected]
                                  Item Name:
                                  1 Floral Print Straight Kurta
                                  color- Aqua Blue
                                  Brand - Fusion
                                  2 Floral Print Round neck Straight Kurta
                                  Color: Turquoise Blue
                                  Brand- Fusion
                                  +4 photos
                                  AJIO customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sloth0110
                                    from Indore, Madhya Pradesh
                                    Sep 27, 2021
                                    Report
                                    Copy

                                    Website: Ajio app

                                    Ordered avyanna denim jumpsuit order id
                                    FL[protected] without tag . attempted return 5-6 times rejected every time
                                    AJIO customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Deepaa Bhatt
                                      Sep 27, 2021
                                      Report
                                      Copy

                                      Address: Mumbai

                                      I have ordered 2 tops and 1 jeans in order No - FL[protected], On dated 30th May 21, but as its small in size i have scheduled RETURN for the same, but no one picked up yet.. I m mail mailing this from long time, but i am not getting any help from ajio team, as I have purchased product but got wrong product delivered, and after that I am not able to return this product from self care option on Ajio App. it shows message i.e. Return cancelled on 5th July and Return/Exchange window is closed on Monday 5th July, where i have returned the product on the same day once i understand that product is not delivered as per my size given by me.

                                      But even after 2 months my money is got stucked as no one is trying to resolve this matter.

                                      Pls help,

                                      Deepa Bhatt
                                      [protected]
                                      AJIO customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Meet Tindwani
                                        from Indore, Madhya Pradesh
                                        Sep 27, 2021
                                        Report
                                        Copy

                                        Few days ago I wanted to place an order from AJIO so I payed through UPI the amount got Debited but the order wasn't placed and it's been 7
                                        days writing them mail but still haven't got any updates
                                        +1 photos
                                        AJIO customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit