AJIO Complaints & Reviews

This is in reference to my order no. EX[protected]
I have placed request for exchange.The order is not picked up yet but i have received the message that your order for exchange product is picked up. I'm unable to contact on your toll free no.kindly look into the matter at the earliest.

Hello there. .i purchased a pair of shoes from ajio worth rs. 5699. .and then return the product. .the pickup was done on 8 sept. And the last date of reverting back my refund was 22 sept. .but i am still waiting for my refund, whenever i call they just give me the new date. .its been 20 days now. .its really harassing. .please help

I placed an order of 6 items which included 2 Upper wearing tops and 4 pairs of shoes on Ajio.com worth Rs. 8805.33 on 2nd May, 2021. I did the payment using my SBI Credit card. After ordering i instantly cancelled order of 2 items i.e 1 top and 1 pair of shoes for which i received the refund on next day i.e on 3rd May, 2021 amounting Rs. 2139.83. Further, upon receiving rest 4 items, I returned all the 4 items as the quality of the products were not ok. Out of those rest 4 items i received refund of only 3 items till today (27th September, 2021) i.e Rs. 2034.72 (2 items refund) on 12th May 2021 and Rs. 1720.95 (1 item refund ) on 15th May 2021. I have raised serveral complaints regarding the refund of 4th item of Rs. 2909.83 (Skechers Shoes, Return ID : RT[protected] on AJIO Customer care and dropped several mails as well but till today it has been more than 5 months i have not received the refund of Rs. 2909.83. Customer care person keeps on saying that your refund will be added manually shortly but i have not received that yet till date. Here is the list of latest complaint numbers, that have been raised in past few months for the refund:-
15th August - COM[protected]
30th August - COM[protected]
30th August - COM[protected]
3rd September - COM[protected]
AJIO persons keeps on closing complaint without giving any satisfactorily reply. I am fed up now. Now you are kindly requested to please help me in getting my refund of Rs. 2909.83 as soon as possible.

I have ordered 6 items but received only 4. 1 item received separately from other consigner and 3 from Trends Mantri Mall, Sampige Road Bangalore. On delivery note quantity mentioned is 5 but only 3 items are inside the package and they were not packed properly. In Ajio App it shows delivered, but I didn't received that product. These 3 items are delivered on 25/09/2021 through Xpressbees Couriers.
I want these 2 item or refund.
please resolve this as early as possible

Order ID # FL[protected]
Item Name:
1 Floral Print Straight Kurta
color- Aqua Blue
Brand - Fusion
2 Floral Print Round neck Straight Kurta
Color: Turquoise Blue
Brand- Fusion

Ordered avyanna denim jumpsuit order id
FL[protected] without tag . attempted return 5-6 times rejected every time

I have ordered 2 tops and 1 jeans in order No - FL[protected], On dated 30th May 21, but as its small in size i have scheduled RETURN for the same, but no one picked up yet.. I m mail mailing this from long time, but i am not getting any help from ajio team, as I have purchased product but got wrong product delivered, and after that I am not able to return this product from self care option on Ajio App. it shows message i.e. Return cancelled on 5th July and Return/Exchange window is closed on Monday 5th July, where i have returned the product on the same day once i understand that product is not delivered as per my size given by me.

But even after 2 months my money is got stucked as no one is trying to resolve this matter.

Pls help,

Deepa Bhatt
[protected]

Few days ago I wanted to place an order from AJIO so I payed through UPI the amount got Debited but the order wasn't placed and it's been 7
days writing them mail but still haven't got any updates

I ordered on Ajio App Yesterday at 7:59 PM and I paid 2010.52 INR but I didn't get any notification or mail regarding the order placement and Payment deducted. I didn't find that particular order in the order placed section

Online shopping problem solve issue regarding helpful related refund money

I had placed order for 2 sweatshirts which amounted to Rs. 3722 after applying the coupon code “EPIC”

The mode of payment was google pay
The amount was debited from my account but the order was not placed . I received a message from Ajio stating that the payment failed .
However, the amount has been debited from my account.
Ajio’ a customer care number is of no use as no one attends the call.
Kindly resolve this issue

I have Ordered two items and since size was not matching I have initiated return
One item was taken back and I got refund. But second item they didn't take it. So was forced to self courier. It has been 2 weeks that I did not get any intimation. Please look into the matter . Refund should be given for crocs shoe

I have placed a order in ajio and paid through net banking . My account was debited but I didn't get any notification or mail regarding the order placement and I don't find that particular order in the order placed section . kindly help me out

I placed my order and paid but it wasn't placed and also the money got deducted also a few items from my cart were unavailable then
Kindly help me with this.

I returned a product through Indiapost
Tracking ID (India post) - RL[protected]IN
Status shows delivered successfully on 20th September 2021
My return ID - RT45685604
My order ID - FL[protected]

Indiapost complaint ID - [protected]
Ajio Complaint ID - COM[protected]

I returned the item to the following address:-

Ril-RRL Trends Ratlam Reliance Retail
Limited Plot No 685-1 Subhash Marg
1/1 Gayatri Cinema Campus Ratlam
457001RATLAM, Ratlam, Ratlam,
MP, India- 457001
Mobile No: [protected]

customer care people say that they did not get any information regarding that, very unprofessional behavior from Ajio

I ordered a typographic crew neck t shirt red, track pants with elasticated band M and graphic print crew neck t shirt jet black but I received dark navy fusion kurta of size S and M . Please help me to get my correct product

I ordered a typographic crew neck t shirt red, track pants with elasticated band M and graphic print crew neck t shirt jet black but I received dark navy fusion kurta of size S and M .

Articles have been ordered via my account and my Ajio wallet money has been used for the same. Upon realising the fraud, I cancelled the order and re-ordered for my self. Next day, I saw my order being cancelled, new order, addresses changed and money used again. Delivery locations used by hacker are in picture below.

Call centre contact

I have ordered 3 items from Ajio on 25 September worth Rs. 4170. The amount is debited from my bank through UPI, but the order is not placed. Please review this.

Ajio blocked me on August without notification and i haven't received my orders.I was saved because it was COD but i just wanted toknow why they blocked my account because i did only few returns.We can return or cancel order if we change mind or we don't like the product.