AJIO Complaints & Reviews

Ordered product worth 2300 from ajio and paid using paytm. Money got deducted from the account and paytm confirmed it but still my order has not been confirmed by ajio.

My order id :PSa4Qu9SGzEeylcw81rZ0iQ
Paytm reference Number :[protected]

Hi there

My order number is FL[protected].

my order was cancelled and returned to your warehouse as I refused to accept the delivery. Delivery boy issue.

But till date I have not received the refund of my order for amount of 45000rs till date. It's been a long. Every day I call you and no resolution.

I kindly request you to look into this matter asap and intiate my refund

30, sep, 2021 I ordered 1 item at 13:15, amount debited from the account but order status is null nor do i get an order confirmation sms.

Sir ap ka koi bhi sale man mari hel nahi kar raha ki mera acount aope ho jay
sir may ap kay sath busing karna chatu hu kirpa karky mari hel kijiya
[protected] my mobile no

shivam footwear
bura gujjar road
sri muktsar sahib

Online shopping problem solve issue regarding

Ajio is highly pathetic site. Still struggling from past 2 months for my exchange despite so call logged in system twice... Nobody to resolve. Cheat site and fraud people.
Order exchange placed a d call logged but no resolution.
Contact no [protected]

I ordered from ajio app n paid online but neither my order is not confirmed nor it is showing in order history

I bought a product from Ajio on 12 September, 2021 but did not fit me so I placed a return order but still now it is not picked up.
Details are as follows-
Order ID : #FL[protected]
Return ID : #RT46198749

I hve ordered some products from ajio app amnt rs 10, 790 and my money is deducted from my account but no order is shown and no status of order given there and didn’t receive any text or call from them and even thought i m not able to contact to customer care!! I HOPE TRY TO SHOW MY ORDER ID ON APP OR REFUND MY MONEY ASAP!!!

My money got deducted but order has not been placed.

Twice this has happened that while paying via google pay the payment was deducted but no order placed

I have orderd on 30 sept 2021 and amount is deducted from my upi I’d but order is not placed

I placed an order but order didn't get placed but money debited from Paytm... Please try to solve and refund my money I want to shop on ajio again because my birthday is near please refund my amount sir/madam as soon as possible because I want to place another order...

Online shopping problem solve

I returned shoes of id
RT45800859
The man picked it up on 17 sep but i didnt got refund money till now and today its 28 sep

This is nithin from bangalore i order for the retun i am waiting form 10 days where no one has come to pick up the item and i called to coustmercare care they tell that they will raise a complain about it but no one arived to collect and i hv complained 5 times there was no responce take its my humbel request that please do the need full

This is in reference to my order no. EX[protected]
I have placed request for exchange.The order is not picked up yet but i have received the message that your order for exchange product is picked up. I'm unable to contact on your toll free no.kindly look into the matter at the earliest.

Hello there. .i purchased a pair of shoes from ajio worth rs. 5699. .and then return the product. .the pickup was done on 8 sept. And the last date of reverting back my refund was 22 sept. .but i am still waiting for my refund, whenever i call they just give me the new date. .its been 20 days now. .its really harassing. .please help

I placed an order of 6 items which included 2 Upper wearing tops and 4 pairs of shoes on Ajio.com worth Rs. 8805.33 on 2nd May, 2021. I did the payment using my SBI Credit card. After ordering i instantly cancelled order of 2 items i.e 1 top and 1 pair of shoes for which i received the refund on next day i.e on 3rd May, 2021 amounting Rs. 2139.83. Further, upon receiving rest 4 items, I returned all the 4 items as the quality of the products were not ok. Out of those rest 4 items i received refund of only 3 items till today (27th September, 2021) i.e Rs. 2034.72 (2 items refund) on 12th May 2021 and Rs. 1720.95 (1 item refund ) on 15th May 2021. I have raised serveral complaints regarding the refund of 4th item of Rs. 2909.83 (Skechers Shoes, Return ID : RT[protected] on AJIO Customer care and dropped several mails as well but till today it has been more than 5 months i have not received the refund of Rs. 2909.83. Customer care person keeps on saying that your refund will be added manually shortly but i have not received that yet till date. Here is the list of latest complaint numbers, that have been raised in past few months for the refund:-
15th August - COM[protected]
30th August - COM[protected]
30th August - COM[protected]
3rd September - COM[protected]
AJIO persons keeps on closing complaint without giving any satisfactorily reply. I am fed up now. Now you are kindly requested to please help me in getting my refund of Rs. 2909.83 as soon as possible.

I have ordered 6 items but received only 4. 1 item received separately from other consigner and 3 from Trends Mantri Mall, Sampige Road Bangalore. On delivery note quantity mentioned is 5 but only 3 items are inside the package and they were not packed properly. In Ajio App it shows delivered, but I didn't received that product. These 3 items are delivered on 25/09/2021 through Xpressbees Couriers.
I want these 2 item or refund.
please resolve this as early as possible

Order ID # FL[protected]
Item Name:
1 Floral Print Straight Kurta
color- Aqua Blue
Brand - Fusion
2 Floral Print Round neck Straight Kurta
Color: Turquoise Blue
Brand- Fusion