AJIO Complaints & Reviews

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I have paid to Ajio Business through gpay using upi ID. The amount got deducted but the order is not placed. It's been 2 days that I have paid the amount and the order is not reflecting on the app. The Ajio business app still says that I have not paid the amount and the order is also not confirmed. Please help me out. I want them to either refund the amount or confirm the order....

Order id : fl[protected]

1) big zero customer resolution.

2) employees are not trained, they are giving resolutions which are baseless and worthless just like first copy shoe.

After 09 follow ups for the return, finally on 10th time a lady from the same customer care support said who ever was attending previously has not marked your entry correctlythat why no one came to pick up your product.br...

Returned the product which I purchased from ajio still I did not get refund
Returned tracking number :R[protected]AJI
I thought that it would be refunded after 48 hrs. But it has not refunded. I tried many times to customer care service but it is impossible to reach out them. I dropped so many mails but it is not responding. I want my money back as soon as possible....

I have initiated a return which was supposed to be picked up long back by your courier partner delhivery but they updated that they attempted several times but I wasn’t available which is totally wrong wherein they didn’t even try to attempt and my return got cancelled. Again I have put a return request and am trying to contact the courier agent several times but no one is answering. Is this what I have to keep doing ? Is there a solution...

I have ordered an item from AJIO and have placed a return order due to product issueand decided to return it. I have placed a return request and hasn't been picked up till date i.e., even after 2 weeks. I have called an AJIO customer service and even mail them and haven't resolved my issue. This is very frustrating and the customer service is so bad. The status says "Return Cancelled" and nothing had been done till now even after 2 weeks.VERY...

I order some clothes on 6th sept and on the same day I cancelled it . And now it's 21sept but also my refund is not credited back in my account . I have mailed ajio customer care several times now but they send me the same mail every time . How many days it gonna take now . Really upset with this kind of service....

My account is haked plz don't send anything to this address my wallet payment are used now what can I do...

Ref: 1) Order ID: FL[protected] Dated 16.08.2021
2) Complaint ID : COM[protected] Dated 30.08.2021
3) Follow up with your Customer Care Executive Mr. Ankit Kumar, Krishna, Vipul
4) 4 Nos. of Reminders to Grievance Officer AJIO

Respected Sir,

I am writing this email to you as a last opportunity for getting my refund money back.
I have booked Jewelry Parcel with AJIO on 16.08.2021and...

Ref: 1) Order ID: FL[protected] Dated 16.08.2021
2) Complaint ID : COM[protected] Dated 30.08.2021
3) Follow up with your Customer Care Executive Mr. Ankit Kumar, Krishna, Vipul
4) 4 Nos. of Reminders to Grievance Officer AJIO

Respected Sir/Madam,

I am writing this email to you as a last opportunity for getting my refund money back.
I have booked Jewelry Parcel with AJIO on 16.08.2021and...

It was a worst experience shopping with AJIO, 3 deliveries from AJIO were not delivered due to the issue with the ECOM Express service team.

I have tried all possibilites without any luck, Neither ECOM Express is ready to help nor AJIO. AJIO has the worst tracking process and customer support.

For more details of the issue do go through this
https://www.consumercomplaints.in/ecom-express-delivery-delayed-and-some-are-bei...⇄br...

Return of order no FL[protected]/[protected] placed with RT46173182 but experience was so bad firstly thier return partner shadowfax is totally ill mannerd, untrained and rude in every aspect he opend the packet on floor touched the garments with dirty hands despite my request to be careful with the same he didn't heed then he took pictures of the same and said one piece of suit is mismatching in colour yellow instead of white but when I try...

Ajio Order ID: FL[protected] is not delivered, bad behaviour from delivery team. They are calling after 4pm and there is silence from the call.
If we call back, it telling wrong PIN number.
Very Bad Experience
They are entering wrong comment also in the system...

I have already returned my product to them. But they still have not returned my money. I also tried sending emails to them to which they did not send proper replies. It is showing that refund is initiated on 13th of september 2021. But its already 20th of september 2021....

I received email that my order has been shipped and the payment for the same is done by my Ajio wallet. But I have not ordered any item, also I am unable to cancel the product, as it’s already been shipped....

I Didn't received any product But It's Showing That It's Already Delivered But I Didn't received any product and my money was deducted customer care not responding .How can I get my money Back?...

I ordered dress from ajio in august and paid via google pay. Money got deducted and recieved by ajio. But order status is not shown in account, its like order is not placed at all. No comfirmation mail, nothing. No refund too. Contacted them throgh mail multiple times. But no reposense...

Hello, I have placed an order at ajio for Rs 1920.89. the amount got debited from my gpay and shows completed. But in ajio order section nothing is showing. Also I called customer care, they didn't helped at all and state that such order is not been placed. It's a scam. I want my money back...

I ordered 2 jeans. One was perfect so I kept it and other was low quality product with loose fitting so I applied for return on 3rd sept. First they gave me the date of 8 sept. then after waiting for pickup I raised a complaint then
they again gave me the date of 15 sept then also no one came to pickup.
Return ID - RT44938228
RT45641080

Then I file 2 more complaints but still they are giving me dates...

Item return but refund not provide...