AJIO Complaints & Reviews

I ordered on Ajio App Yesterday at 7:59 PM and I paid 2010.52 INR but I didn't get any notification or mail regarding the order placement and Payment deducted. I didn't find that particular order in the order placed section

Sep 28, 2021

Complaint marked as Resolved

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Address: Mumbai

Online shopping problem solve issue regarding helpful related refund money

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I had placed order for 2 sweatshirts which amounted to Rs. 3722 after applying the coupon code “EPIC”

The mode of payment was google pay
The amount was debited from my account but the order was not placed . I received a message from Ajio stating that the payment failed .
However, the amount has been debited from my account.
Ajio’ a customer care number is of no use as no one attends the call.
Kindly resolve this issue

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I have Ordered two items and since size was not matching I have initiated return
One item was taken back and I got refund. But second item they didn't take it. So was forced to self courier. It has been 2 weeks that I did not get any intimation. Please look into the matter . Refund should be given for crocs shoe

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Paul Achinth Paul

Oct 21, 2021

Again it got delayed. It is more than 2 months
This is the message I received today

Hey Paul Achinth, your AJIO complaint, with ID COM[protected] has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before[protected].

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I have placed a order in ajio and paid through net banking . My account was debited but I didn't get any notification or mail regarding the order placement and I don't find that particular order in the order placed section . kindly help me out

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I placed my order and paid but it wasn't placed and also the money got deducted also a few items from my cart were unavailable then
Kindly help me with this.

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Address: Ril-RRL Trends Ratlam Reliance Retail Limited Plot No 685-1 Subhash Marg 1/1 Gayatri Cinema Campus RATLAM, MP, India- 457001, Ph: 6264915760

I returned a product through Indiapost
Tracking ID (India post) - RL[protected]IN
Status shows delivered successfully on 20th September 2021
My return ID - RT45685604
My order ID - FL[protected]

Indiapost complaint ID - [protected]
Ajio Complaint ID - COM[protected]

I returned the item to the following address:-

Ril-RRL Trends Ratlam Reliance Retail
Limited Plot No 685-1 Subhash Marg
1/1 Gayatri Cinema Campus Ratlam
457001RATLAM, Ratlam, Ratlam,
MP, India- 457001
Mobile No: [protected]

customer care people say that they did not get any information regarding that, very unprofessional behavior from Ajio

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Sep 26, 2021

Updated by adarshadhi Yet to get refund

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A

adarshadhi

Sep 26, 2021

Result?

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I ordered a typographic crew neck t shirt red, track pants with elasticated band M and graphic print crew neck t shirt jet black but I received dark navy fusion kurta of size S and M . Please help me to get my correct product

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Website: www.ajio.com

I ordered a typographic crew neck t shirt red, track pants with elasticated band M and graphic print crew neck t shirt jet black but I received dark navy fusion kurta of size S and M .

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Articles have been ordered via my account and my Ajio wallet money has been used for the same. Upon realising the fraud, I cancelled the order and re-ordered for my self. Next day, I saw my order being cancelled, new order, addresses changed and money used again. Delivery locations used by hacker are in picture below.

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Address: Mumbai

Call centre contact

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I have ordered 3 items from Ajio on 25 September worth Rs. 4170. The amount is debited from my bank through UPI, but the order is not placed. Please review this.

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Website: Ajio

Ajio blocked me on August without notification and i haven't received my orders.I was saved because it was COD but i just wanted toknow why they blocked my account because i did only few returns.We can return or cancel order if we change mind or we don't like the product.

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I ordered 6 kurtis on 23 September. I payed the amount also but upto now I did not get any information regarding the order. I even mailed the problem to the customer care also but till now they didnot respond. Please check the status of my order and send the kurtis or please return the money.
My mail ID [protected]@gmail.com

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My money was deducted from my bank account but the order is not placed.

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I placed an order for 4 items and paid Rs.1667 through Google pay. The payment was confirmed but I got no order confirmation message or anything. It shows null in the orders section through.kindly help me solve this

Oct 3, 2021

Complaint marked as Resolved

I sent an email to ajio and included the receipt screenshots and they refunded the amount

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I have placed order on 04/9/21 and I didn’t received 4 of my items with order ID -FL[protected] and it shows delivery unsuccessful -return complete.but I never cancelled those orders and haven’t even received any phone call or text regarding the delivery .Later i emailed them asking for refund since I didn’t received items and I already prepaid for them using gpay.Their reply mail said that refund will be received within 7-10 business days .It’s been 15 days and I haven’t received any refund .Refund amount is 1718/-

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The product was first ordered on - 31st July which got cancelled by the Ajio what ever the reason may be, the product was back in stock and order was placed again on 18th August .

The order again got cancelled the next day !
Called dozen time the customer care redirets the call to IVR and disconnects, fortunately once the call got connected and complain was raised . Complain ID - COM[protected], which was to be resolved by 14th September is still not solved, calls are not getting connected and there is no response on email .

Kindly do the needful and assist with providing the refund that belongs back to customer .

@Ajio atleast have the courtesy to refund if you don't have courage to pickup the call and help the customer.

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Complaint id com[protected]
order/return id ex[protected]
i have contacted customer care so many times by mail and phone call also but they are not assisting me i want my refund i have given bank account number but they are not issuing refund.

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Address: Banglore

Website: Ajio.com

I ordered 2 T-shirts in (L) size (maroon and olive) from Ajio. But I have received (S) size olive green tshirt. I am getting EAN number mismatch error while exchange pickup, whenever I apply for return of the product it gets ean number MISMATCH error.
I am unable to contact them on customer care number as they are not available so I emailed them but are not responding.

AJIO Complaints & Reviews

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AJIO reviews & complaints page 85

Payment deducted but order status null

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Complaint call centre//07363062859

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Amount debited from account but order not placed

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Refund not yet initiated

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Tshirt

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Money debited but order not placed

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Refund for self return product

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I received wrong product

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I received wrong product

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Ajio account being hacked and wallet money used

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Complaint call centre//07363062859

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Money is debited but order is not placed

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Blocked my account without notification for what they have blocked me

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About order status

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Order not placed

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Money is debited but order is not placed

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Refund not received

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Outryt Pointed - Toe kitten - heel pumps with transparent strap . (Footwear)

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Refund not received even after returning product approx more than 25 days they are not transfering to my bank account

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Wrong product shipped

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