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AJIO Complaints & Reviews

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AJIO reviews & complaints page 87

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D
Dharini P
Sep 10, 2021
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Order not placed but money debited

I have ordered shoe in AJIO on 27/08/2021 but order was not placed but money was debited from my account.. I tried to contact the customer care but no proper response
Kindly go through it and refund my money back
Thank you...
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Mansi1703
Sep 10, 2021
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Payment done but order not confirmed

Address:Birbhum, West Bengal

I had done the payment of ₹1094 and AJIO received the money but my order is not confirmed yet..not showing anything on the site.
Please get back to me ASAP and refund the money...
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Nischith M S
Sep 10, 2021
Sep 10, 2021
This thread was updated on Sep 10, 2021
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Wrong AJIO order delivered and even not accepting replacement.

I had ordered for 4 women's kurtas on 27 Aug 2021 which were black, red, mustard, turq blue in colour, and I selected 'Medium size' for all those kurtas (Order #FL[protected]). Screenshot regarding this is enclosed for your reference.

On 2nd September 2021, I received these orders, but I noticed that they were not correctly packed - all 4 kurtas were rolled together without a cover, and all the tags were not attached, all 4...
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Ajuba Khan
Sep 10, 2021
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Complaint call centre//07363062859

Address:Mumbai

Call support Call...
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Sumiraj18
from Avinashi, Tamil Nadu
Sep 9, 2021
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Amount debited but transaction failed

Yesterday I have ordered 3 kurta set for the amount 2310 .. I have done payment by upi gateway, but my transaction get failed also money debited from my account.. please resolve this issue ASAP.. I want my money back.....
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NishaLang98
from Guwahati, Assam
Sep 9, 2021
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Superdry Slides

Address:Guwahati

Ra 1439/- has been deducted but no order has been placed. Help!...
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Shivi4
from Gorakhpur, Uttar Pradesh
Sep 9, 2021
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For getting my order placed or refund my money back.

I have ordered 6 or 7 items yesterday. I have done the payment by UPI (phonepay) and payment was sucessfull.
But I didnt receive any sms confirmation for order placed.
Order is also not showing in My orders section.
Please look into this.
Otherwise I will have to file a complain against it. Bcoz I have seen a lot of customer's have this issue only and till now there problem is not being resolved. Soo kindly give...
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Pritilipi Panda
Sep 9, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
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Not delivering my order since from 1 month

Kindly see my complaint and resolve it asap....
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Pritilipi Panda
Sep 9, 2021
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Not delivering my order since from 1 month

Have ordered one Casio watch on 13th August. Still it's not delivered even contacted the customer care and e-commerce service uncountable times, very much disappointed with this bad service ajio app...
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Address:Bangalore
Website:Ajio.com

Hi. Yesterday I ordered 3 clothes from.indie picks on ajio. A sum of Rs1669.15 was deducted from my account, but no information was given regarding the order.
Please return my hard earned money.😡😡😡😡😡...
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Apeksha Sheth
Sep 9, 2021
Sep 29, 2021
This thread was updated on Sep 29, 2021
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Unable to log in

Address:Bangalore

I am unable to log in the app and see the order history for me to be able to use the app. Registered number [protected]

My details are not showing including my saved cards and loyalty points.

I need to place returns as well as new orders which I am not able to at all.

The OTP basis is just not working as well as attached for your reference....
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S
Syeda Soghra
Sep 8, 2021
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Product not delivered ,refund not given

Address:Langer houz ,hyderabad
Website:Ajio

I had ordered bangles expensive ones from ajio .The delivery person cam before the date of delivery asked me the otp and then said ur product is not there I dint get order from ajio ..Its ajio at fault.When I called customer care they gave me a date saying product will be delivered or u will receive a refund by 10th Sept 2021, but now status is only showing sorry and this will not happen again.Ajio did not give any refund to me and they did...
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R
RumaPan
from Asansol, West Bengal
Sep 8, 2021
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Order not placed after payment is successful

I placed an order on September 8 2021, and made payment via phone pe app. My payment was successful and I even received an email confirming successful payment. However my order is not placed even after amount debited from my account. I want refund of my money. And there is no response from the customer care toll free number after multiple calls....
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Praapti Das
Sep 8, 2021
Sep 11, 2021
This thread was updated on Sep 11, 2021
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Refund issue

Website:Ajio

I ordered a denim from ajio. It wasn’t well fitted so I returned it but I didn’t get my refund from ajio. I emailed them but it didn’t work.! It’s been more than 24hrs still no refund! Previously they refunded my money real quickly. But this time they didn’t. I don’t know what to do now.
It’s been more than 24hrs I didn’t get my refund back! Please do something asap!
This is my ajio order Id:
#FL[protected]...
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Prathibha L
from Hassan, Karnataka
Sep 8, 2021
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Amount is debited but the order is not confirmed.

I ordered 2 products(2 jeans from outryt), and the amount of Rs.1739 is debited from my account through paytm(UPI reference ID:[protected].
But the orders list is shown 0. Please check and update soon as possible....
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A
Achalj
Sep 8, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund

Placed an order on 3th September 2021 in ajio app, the payment was shown as unsuccessful after the amount was debited from my account. I thought that it would be refunded after 48 hrs. But it has not refunded. I tried many times to customer care service but it is impossible to reach out them. I dropped so many mails but it is not responding. I want my money back as soon as possible.

reference transaction I'd attached...
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Vishiveshi
from Mumbai, Maharashtra
Sep 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but order not placed

I ordered 2 footwear in ajio on 6 September 2021 and paid Rs 748 via upi. Money was deducted but order not placed....
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Qweryi
from Proddatur, Andhra Pradesh
Sep 7, 2021
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Money deduction

My money got deducted from bank for two times but my order doesn't placed yet and I still received my money back!!...
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J
Jessica Kondepogu
Sep 7, 2021
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Amount debited but order not placed

Address:Hno:43/239 A,gopal house,N.R.Peta,rd:8

I tried to place an order but the amount was debited through phonepe upi but order was failed to place..it was shown as payment failed.
My transaction id is T2109072009513727305680....
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S
sant0
Sep 7, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
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Order is also not showing in the My orders section.

Address:DURGAPUR

I have ordered 6 or 7 items today and yesterday. I have done the payment from my axis bank account through my Debit Card and payment was successful. The payment details are given below for your reference.

[protected] ECOM PUR/AJIO/Mumbai/060921/22:31 of Rs.2473.34

[protected] ECOM PUR/AJIO/Mumbai/070921/07:32 of Rs.4328.41

It was also showing that order got placed.

But I didn't receive...
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