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AJIO Complaints & Reviews

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Last updated May 16, 2024
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AJIO reviews & complaints page 89

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A
Anandita Singh Baghel
Sep 5, 2021
Sep 5, 2021
This thread was updated on Sep 5, 2021
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Don't receive order confirmation but my amount is debited.

Website:www.ajio.com

I don't recieve an order confirmation but I have recieved a message from my bank that my amount has been debited from my account. I want my money back as soon as possible....
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Sushmitha HS
Sep 5, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exchange getting delayed

Exchange getting delayed for order EX[protected]...
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G
Girlfromnortheast
Sep 5, 2021
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Help on Self ship procedure

Address:Arunachal Pradesh

I am am asked to self ship the product to return, but they didn't provided any self shipping procedure. Help me with the exact procedure....
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A
Ajinkya07
Sep 4, 2021
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Amount debited but order is not placed.

Address:94,Vivekanad nagar, Deo nagar, Near ram mandir

I ordered a perfomax shorts and the paid through gpay, tha amount was deducted but oorder was not placed.
Date:- 4 sept 2021...
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A
Ashutosh Sarangi
Sep 4, 2021
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Money deducted but Order not placed

Address:Sastrinagar Balangir Odisha
Website:ajio.com

I had 523 rs in my ajio wallet which I used it while placing order via phonepay. Phonepay is showing successful transaction and bank balance is deducted too but in order section no order is placed and all items are in cart without discounted price and now no ajio cash is there. I'm confused please solve this as I paid discounted price and unable to get benefits.
This is highly dissatisfying customer experience. Do solve it quickly...
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A
Anshi_R
Sep 4, 2021
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Ajio cash

I had 419 rupees on my ajio cash as a refund amount of my order FL[protected] and now it's not reflecting on my ajio app and even my previous orders also not displaying although I'm using same email id and no.

Please look into this...
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N
Neha2015
Sep 4, 2021
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My Account is block with out any prior notice

Address:UP

I held an account with Ajio one month back. Suddenly the account has been blocked. I have received few items that I wanted to return but I do not have access to do anything about the same....
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A
A_N_U_2021
Sep 4, 2021
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Delivery Unsuccessful-Return Complete

For return id: #RT44757790 the delivery was never attempted and now, the return has not been processed....
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Ghada Abdul Kabeer
Sep 3, 2021
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Payment debited, order not placed

An amount of 4, 299.57 was debited from my account but the order didn't get placed. This happened on 2nd September, I tried mailing and calling Ajio but there was no avail. Please help me, so that I get back my money....
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V
Varsha Gorantla
Sep 3, 2021
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Not yet refunded

15 days back I was cancelled my order till now my money not yet refunded......
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M
Manav Kaushal
from Mumbai, Maharashtra
Sep 3, 2021
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Not refunding my money

I had placed an order on Ajio. Ut its bren more than a month they haven't refunded my money please help me....
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S
Sarthak bhagat
Sep 3, 2021
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Haven't received any confirmation.

I have paid a sum of 3700 for my order which is Barcelona away Jersey 2021 and I haven't received any confirmation and nothing is showing in my orders....
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Prem55
Sep 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but order not placed

I had purchased a few clothes on 3rd september 2021, using a code BOOM for discount, I successfully paid the amount. But the order is still not placed and I did not even get a confirmation email or message about the purchase. Their customer care is also computerized, so that did'nt help....
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Nicole Yin
Sep 3, 2021
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Money debited but items not delivery

Address:flat no 04094, ATS Paratiso, greater noida

I was ordered 5 items, 3 items delivered but 2 items is missing, kindly refund INR 913....
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B
BALA KARTHI
from Palghat, Kerala
Sep 3, 2021
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Refund not initiated

I have been waiting for my product for almost a month and it got cancelled without any headsup. And I haven't received refund yet. I am tried mailing them..customer service is worst and they have given option to rise complaint but it's not working....
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J
Jjyotsna
Sep 3, 2021
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Incorrect delivery status

Status of my order is incorrect mu order number is Fl[protected]...
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A
aankita jain
Sep 3, 2021
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Order didn't placed

I ordered 2 kurtis from ajio for the very first time..i claimed BOOM coupon and pay 2199 via bhim app.. money was deducted from my account but order is not placed yet
please resolve my problem as soon as possible...
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E
Eliya Elangbam
Sep 2, 2021
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Money debited through UPI but order not placed

Address:India

Sir i have paid the money through upi and when i come back to ajio application and refresh the order didn't apprar still my money was deducted my order description was-
Stappy sleap on sandals-rs 494
Sling back toe ring sandals-rs 344
Floral print round neck kurta-rs 711
Round neck anarkali kurta-rs 700
Totally making a sum of rs2249.86...
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O
Ogiee
Sep 2, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
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Account access denied/Unable to login

My Ajio wallet contains lots of my money but now suddenly i am unable to login into my Ajio Account. Everytime i try to login, it shows error msg "Access is denied".They blocked my account for no reason.I am Continuosly struggling from last few days to reach out to Ajio team but Customer care number doesn't work and also there are no replies of my mails.
I just want my account to reopen so that i can login into it again....
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1
1L2O3H4I5T6H7
Sep 2, 2021
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Refund still not credited into my source account

My return id- RT43317711, On the AJIO app, it says that the amount has been refunded into my source account which is MobiKwik wallet but it didn't. They initiated a refund of 1784 rupees on the 21st of August even after 14 days I haven't received it. On the app, it shows the amount has been refunded....
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