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AJIO Complaints & Reviews

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Last updated May 28, 2024
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AJIO reviews & complaints page 90

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E
Eliya Elangbam
Sep 2, 2021
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Money debited through UPI but order not placed

Address:India

Sir i have paid the money through upi and when i come back to ajio application and refresh the order didn't apprar still my money was deducted my order description was-
Stappy sleap on sandals-rs 494
Sling back toe ring sandals-rs 344
Floral print round neck kurta-rs 711
Round neck anarkali kurta-rs 700
Totally making a sum of rs2249.86...
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Ogiee
Sep 2, 2021
Dec 6, 2021
This thread was updated on Dec 6, 2021
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Account access denied/Unable to login

My Ajio wallet contains lots of my money but now suddenly i am unable to login into my Ajio Account. Everytime i try to login, it shows error msg "Access is denied".They blocked my account for no reason.I am Continuosly struggling from last few days to reach out to Ajio team but Customer care number doesn't work and also there are no replies of my mails.
I just want my account to reopen so that i can login into it again....
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1L2O3H4I5T6H7
Sep 2, 2021
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Refund still not credited into my source account

My return id- RT43317711, On the AJIO app, it says that the amount has been refunded into my source account which is MobiKwik wallet but it didn't. They initiated a refund of 1784 rupees on the 21st of August even after 14 days I haven't received it. On the app, it shows the amount has been refunded....
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Address:homely hostel,madhapur,hyderabad,500033

My Ajio account registered e-mail id: valli.[protected]@gmail.com for reference.
Sir I have kept 7 orders from ajio. order value for those 7 orders is 35, 106-00 (thirty five thousand one hundred six rupees). I didn't get my complete refund. I got refund for only 4 orders, value for that four orders is 19, 208-00, Previously I have 465-00 ajio cash in my wallet, So total amount present now in my ajio wallet is 19,[protected], 208+465)....
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Ajuba Khan
Sep 2, 2021
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Complaint call centre//07363062859

Address:Mumbai

Uttuu...
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N
nitya282013
Sep 2, 2021
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Wrong shipment/parcel Delivered

The courier person delivered wrong parcel to me....
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Kporski
Sep 2, 2021
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Payment completed but order not placed

Address:29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

I completed the payment through BHIM UPI but the order was not placed...
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Suman Dagar
Sep 2, 2021
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Money debited order not placed

Address:Suman Dagar

Amount Rs2363 got debited from account and order not placed. No order I'd generated to claim refund . Please resolve the issue ASAP.

E-mail [protected]@gmail.com

Debit
INR 2363.12
[protected]
PUR/AJIO
Bal INR 102805.02...
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S
Syed1804
Sep 2, 2021
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Product not delivered

I have ordered a product on 4 Aug 2021, but still my order not delivered, I have raised complaint on ajio app but no use, complainted via email, twitter&ivr but no response from their end.worst services from ajio, not responding

(Hey syed, your AJIO complaint, with ID COM[protected] has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before[protected]...
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Parvathyt
Sep 1, 2021
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Refund not yet received

I purchased aproduct from ajio app and when i received the prodict due to size issue, return the item and after all it shows that refund is initiated on 21st august but till now didnt received any refund . Messaged to ajio customer care several times but they are not giving proper reply regarding my issue. My refund amount was rs535 ....
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shraddhanvita tiwari
Sep 1, 2021
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Money debited but order not placed

Address:Reach us AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

I ordered silver jewelry with cost 1444 yesterday and paid via GPay. My money got debited but order did not get placed. I can't even use the refund option since they are not showing my order Id at all. I either want my refund or my order placed....
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Rakshana Vasudev
Sep 1, 2021
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Money debited, Order not placed.

I've ordered 2 items and have applied a coupon called BOOM and I've made an online payment. Money got debited but still my order's not placed. I need my money back or my order to get placed asap....
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M
Malini1905
Sep 1, 2021
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Delivery agent refused to pickup the item

I ordered items from ajio they came without tag and it is not a new one the dress is torn so I filed a return request. When the person came to pick up the items he said there is no tag on it so I cannot pick these items. You ask ajio customers to help you on this matter but Ajio customer care executives are not picking up my calls nor they are replying by mail. That is why I want to file a complaint against them. It’s highly unprofessional...
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J
jibingk07
Aug 31, 2021
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Not return option

Address:Kurasserry,cherukara P.O.,Kuttanadu

The order is not marked as delivered.hence not showing return which made it difficult for me to return...
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T
Tinga
Aug 31, 2021
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Amount debited but order not placed

909 rs debited from my accoint but oreder ids not placed, should I order it again ? Or order will be confirmed later ?
Or it will refund ?...
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A
Ajuba Khan
Aug 31, 2021
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Complaint call centre+07363062859

Ffggggghh...
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Narmu gouth
Aug 31, 2021
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Amount debited order not placed

I ordered for ₹4607 something on ajio and the amount also debited but there is no order placed, the items I have placed is remains in cart only but my amount is debited please help me to refund please....
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Prakiti Sdi
Aug 31, 2021
Aug 31, 2021
This thread was updated on Aug 31, 2021
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Regard the delivery

Sir your delivery boy are so rude no manners to talk with the customer so irritable bossy bad they don’t even k ow how to speak with the customer
I order for your store first and it was really a bad experience don’t feel like to repeat any order further...
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S
Saqlain16
Aug 31, 2021
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Issue Regarding Product Exchange

Address:H. No. 97, Ward No. 8, Near Electric Transformer Pondi, Kawardha Chhattisgarh

Hey,
I order some products on AJIO & it got delivered successfully, but one of my order ( order id : FL[protected]/[protected] delivered as a used product with a lot of stains & without Product Tag.
Now when I want to exchange the order, but I am not able to Exchange it without Product tag.
I didn't use the product, I have proof also
I received the order at 9:32 AM on 21 August & I requested for Exchange on same...
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N
NSngh6
Aug 31, 2021
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Order cancelled without refunding the money

I had placed an order for 15 items. Ajio cancelled my order without providing the reason for cancellation. More importantly it has not refunded my money. Their customer service isn't reachable. I somehow managed to create a complaint request on their website, but that request too was closed without providing an appropriate response/resolution. It's been a month.

Order ID: FL[protected]
Complaint ID: (attached screenshot)...
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