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AJIO Complaints & Reviews

www.ajio.com
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Updated: Nov 29, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 95

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K
Kaaat
Aug 27, 2021
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Website: Ajio

Dear Sir/Madam,
This is to inform you that, my order didn't return and replace till now, and i didn't get any responseresponse from your side as well if you do not take it seriously then i will take serious action on you because i sent you so many emails and i got no responsefrom your side . Moreover your customer services are not satisfying your just frustrating your customers.Apart from that, we dont have enough time to sent mail you all the time

Kindly take my this email seriously and priority basis.

Thank you
AJIO customer support has been notified about the posted complaint.
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    V
    Vshrish1
    Aug 27, 2021
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    I have order a chumabak bag after paying the money from googlepay, the amount got debited but order is not generated there.
    +1 photos
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      V
      Vshrish1
      Aug 27, 2021
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      Address: Ajio

      I have order a bag after paying the money the order is not generated in app, but my money got debited
      AJIO customer support has been notified about the posted complaint.
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        S
        Satxoxo
        Aug 27, 2021
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        It has been a month and I still haven't my money back.
        AJIO customer support has been notified about the posted complaint.
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          Abhishek0018
          Aug 27, 2021
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          It has been 48 hours since I received my package but the app still shows item out for delivery with two days old date. I have to return the package which was a shirt as it has a hole in it which cannot be done unless it says delivered on the app.
          AJIO customer support has been notified about the posted complaint.
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          I am having the same issue.
          Please resolve as soon as possible.
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            V
            VigneshR
            Aug 26, 2021
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            Resolved

            I)I have cancelled my order partiallly (ID: FL[protected]). Havent received the refund yet. Its been 2 months.

            ii)Havent received my exchange item
            ID: FL[protected]
            You Return ID for reference is RT39955647
            Your Exchange Order ID is EX[protected]
            Nov 23, 2022
            Complaint marked as Resolved 
            AJIO customer support has been notified about the posted complaint.
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              Z
              Zoyazk
              Aug 26, 2021
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              I had placed an order on July 28 2021 for which an amount of Rs.1084 was debited from my account BUT the order was not placed.

              After multiple calls and mails with their customer care executives a complaint was finally raised on August 08 2021 with Complaint ID COM[protected] and resolution was promised by 18 August.

              Now the resolution shows as of 26 August solved but where is my money?
              The amount certainly got deducted from my account to theirs.
              +1 photos
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                M
                Mariyam T N
                Aug 26, 2021
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                I ordered a white shoes order id FL[protected] .It delivered to me on 23 august.After 2 days i request for return (return id RT[protected] becuse size is larger than expected and today when the pick up man came to pick it up we noticed there is no price tag on the item.
                AJIO customer support has been notified about the posted complaint.
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                  K
                  Kolachala Supriya
                  Aug 26, 2021
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                  Address: www.ajio.com

                  I have placed order on 6th August and till now order is not confirmed but money debited.. I want my money back i have been mailing you from these many days you ### ajio give me my money back...
                  AJIO customer support has been notified about the posted complaint.
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                    D
                    DeepChowdhury1011
                    Aug 26, 2021
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                    Address: Reach us. AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068.

                    On 16th of August, I’ve ordered 3 items from ajio and it was delivered to me on 24th. But the shock is i only got delivered 2 out of three products when i paid for all three of them. I’ve tried multiple times to reach customer care they say its “resolved” but it is not and I’m thoroughly disappointed and in desperate need for my issue to be solved.
                    AJIO customer support has been notified about the posted complaint.
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                      Priya_i
                      Aug 26, 2021
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                      Money debited, but order isn't placed . I didn't get any refund also.
                      AJIO customer support has been notified about the posted complaint.
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                        S
                        seema samanta
                        Aug 26, 2021
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                        I ordered a red kurti. It delivered to me on 21 August. On this same day i request for return it. Because its a worn product and today when the pickup person came to pick it up i noticed there is no price tag on it. Also its have a hand steach on coller.
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                          C
                          Ch Ramesh raju
                          Aug 26, 2021
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                          Money is deducted but order not placed no message from Ajio
                          AJIO customer support has been notified about the posted complaint.
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                            C
                            Ch Ramesh raju
                            Aug 26, 2021
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                            Money deducted but order not placed no message from Ajio
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                              P
                              Prerna007
                              Aug 26, 2021
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                              Amount got deducted from my account but the order was unsuccessful

                              I wanted ordered few stuffs from Ajio and after the payment optns the amount of Rs. 3305/- got deducted from my account but the order was showing unsuccessful. And i mailed quite a lot of time to the Ajio customer mail id but there was no respond kindly help me with the same. Either return my amount on my account or else add that amount to my Ajio Wallet....
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                              Sandhya Bansod
                              Aug 25, 2021
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                              Website: www.ajio.com

                              I ordered a semi stitched of AJIO order with ID: FL[protected] from Ajio app. Due to some reasons had to return it. Return processes were all sorted and refund was initiated on 12th of August.

                              Recieved refund initiated email quoting "We have initiated a refund of Rs.2187.06 and you should expect to see it appear in your bank account within next 5-7 business days." on 12th August.

                              Refund not received yet it's 25th August now.
                              AJIO customer support has been notified about the posted complaint.
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                                M
                                Mouni Creations
                                Aug 25, 2021
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                                Resolved

                                Payment done but order is not placed

                                I was ordering shoes from Ajio, during the process i made the payment using Googlepay UPI, I made the payment and money got deducted from my bank but the order was not placed.

                                I want ajio to refund my money or place the order i have paid for...
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                                Nooonngg
                                Aug 25, 2021
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                                I paid for an order already but there is no order confirmation
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                                  K
                                  kapilrawal
                                  Aug 25, 2021
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                                  Address: ONLINE
                                  Website: www.ajio.com

                                  I bought five articles worth Rs 7458.94 article from ajio.com on 1st July, 21.
                                  Order Id is FL[protected], three articles were returned, refund I recieved for 3 articles, I didnot recieve 4th article, so i cancelled that order but refund has been initiated yet for the fourth one. Kindly help.

                                  Thanks and Regards
                                  AJIO customer support has been notified about the posted complaint.
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                                    V
                                    Vajju
                                    Aug 25, 2021
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                                    I was order shirt on ajio on 7/8/21
                                    They canceled the order on 24/8/21without proper reason.
                                    I contacted customer care But didnt get proper response from them, telling silly reason for the same.
                                    They wasted my time upto now.
                                    Please give justice
                                    +2 photos
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