AJIO Complaints & Reviews

Address: AJIO c/o Reliance Retail Limited SS Plaza, 74/2 Outer Ring Road, BTM Layout, Bangalore-560068

Website: Ajio.com

I ordered a t shirt via app nd made payment by cod. Later i returned it and i got the payment as wallet cash. I want the amount back to my bank account.

AJIO customer support has been notified about the posted complaint.

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A

Aeshvarya

Sep 2, 2021

They still haven't responded to this.

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I want my money back. It still is showing that I did’nt pay yet

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Aug 29, 2021

Complaint marked as Resolved

Today I got the order Id after talking on the customer care

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Amount got debited from my account but in AJIO it shows that the order has not been placed yet and that item is still in the bag.I paid just now

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Aug 29, 2021

Complaint marked as Resolved

Today I got the order id

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I ordered a product by using my debit card. Amount was debited from my account but I didn't get any notifications or messages from ajio that I have ordered the product also the product I ordered was not in my orders section. Would you please resolve this. Even if the product I ordered isn't confirmed I would like to get my money back.

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Hi Sir/Ma'am,
This is the second time I am facing this issue, my money got deducted from my account, but order not placed yet, please solve this issue as soon as possible, below is msg, also I will put screen shot for your reference.

INR 1892.7 debited from A/c no. XX8622 on[protected]:50:13 IST at UPI/P2M/[protected]/AJIO/Paytm Pay/OidP.

Please refund my amount as soon as possible

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I have returned few products and I am complaining since June for the refund issues and moreover latest refund is also not provided plus they are giving me my balance amount and customer is so much untrained. My refund is of 7k including ajio wallet and idk why they refund to wallet when I choose refund to bank account

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Address: 4324 , top khane ka rasta chandpole bazar

I had ordered nike drop shoe on ajio it's on sale i got 68% off and the it cost me 1868 rs . I had referred many people's on ajio so i git 1500rs referral point in my ajio wallet so the final amount i paid 368 rs by upi and 1500 rs from ajio wallet.
But after two days ajio cancelled my order without any reason and refunded my all money .

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Address: Mobeen khan, opp-simran tailor, mear muradabadi biryani, band wali gali, ward 19, moh razaganjg, puranpur , pilibhit, uttar pradesh, 262122

@AJIOLife what a pathetic services, I got no chill since I have ordered from ajio, they have send me the product with EN number in tag also tag is erased and now I'm getting trouble while returning it, it is Highly frustrated. order#FL[protected]
i have tried so many times to contact in ajio but haven't got any resolution. this was my last purchase i will not order anything from ajio anymore. it is a less amount of rs -377
this is not about the amount this is all about our hard earn money, i want the refund of my amount.

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I have received the product 2 days back and I want to exchange it. But the delivered status is not updated in the app so I'm not able to generate exchange ID

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I ordered tha avaasa brand leggings, the amount is debited from gpay but the order is not confirmed, I need my amount back or my order

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I've ordered a denim jacket on 24th July, the order had arrived at my local town in 27th July, but the bad service of Ecom xpress didn't gave the product and fooled me, the product had returned, and there came the message from ajio, that refund is initiated, you will get the money within 2, 3 business days, it's been a month, still it's not credited.

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I have ordered clothes for 4, 758₹.payment got deducted from account.i paid through gpay but order didn't get confirmed.

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I have order 3 clothes, I paid the money through phone pay but in AJIO account the order has not been placed and my money is deducted from my account

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Website: Ajio

Dear Sir/Madam,
This is to inform you that, my order didn't return and replace till now, and i didn't get any responseresponse from your side as well if you do not take it seriously then i will take serious action on you because i sent you so many emails and i got no responsefrom your side . Moreover your customer services are not satisfying your just frustrating your customers.Apart from that, we dont have enough time to sent mail you all the time

Kindly take my this email seriously and priority basis.

Thank you

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I have order a chumabak bag after paying the money from googlepay, the amount got debited but order is not generated there.

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Address: Ajio

I have order a bag after paying the money the order is not generated in app, but my money got debited

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It has been a month and I still haven't my money back.

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It has been 48 hours since I received my package but the app still shows item out for delivery with two days old date. I have to return the package which was a shirt as it has a hole in it which cannot be done unless it says delivered on the app.

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R

Rutuja Khatavkar

Aug 28, 2021

I am having the same issue.
Please resolve as soon as possible.

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I)I have cancelled my order partiallly (ID: FL[protected]). Havent received the refund yet. Its been 2 months.

ii)Havent received my exchange item
ID: FL[protected]
You Return ID for reference is RT39955647
Your Exchange Order ID is EX[protected]

Nov 23, 2022

Complaint marked as Resolved

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I had placed an order on July 28 2021 for which an amount of Rs.1084 was debited from my account BUT the order was not placed.

After multiple calls and mails with their customer care executives a complaint was finally raised on August 08 2021 with Complaint ID COM[protected] and resolution was promised by 18 August.

Now the resolution shows as of 26 August solved but where is my money?
The amount certainly got deducted from my account to theirs.

AJIO Complaints & Reviews

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AJIO reviews & complaints page 95

Regarding money transfer to bank account

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Payment

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Payment

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Amount debited but order not confirmed

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Money deducted order not placed

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Refund not received and blocked my account

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My ajio order was cancelled by ajio

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Product tag is erased, unable to return the product

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Received the product but can't exchange

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Debited amount from gpay but order is not confirmed

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The site says refund had been initiated since a month, still it's not credited.

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Payment deducted,order not confirmed

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My money has been deducted but order is not placed

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Return and replace my order

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Money got debited but order is not shown in the app

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Money got debited but order is not generated

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Refund not given yet

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Item delivered but app shows out of delivery

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No refund & exchange

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Amount debited order not placed

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