Akbar Travels Complaints & Reviews

I've booked tickets via skyscanner and received akbar travel booking tivket.

I wanted to postpone my international flight but seems like after waiting for 15-20 mins over the call a stupid lady answered saying they don;'t have authority to share the cancellation charges or postpone charges over the call and the rudest of all i've ever heard. I've asked her to transfer my call to supervisor and she said she will not come may...

Hi,
Reference no : at[protected]
My jet airways flight was cancelled in april and the same was informed by akbar travels.

On enquiring again and again through mail., they have said that they are still processing it.

This has been going on for past 3 months and now they are not replying to my mail.

Where my refund is pending, and till when it will be received?...

Online e ticket booking (Trip id[protected] without confirmed ticket they deduct cash and till one 7 days didnt refund i contact customer support team they saying with in 4 days it will credit to your account till not. Pls replay with [protected]@gmail.com i am from kerala kannur in my child life i seeing the akbar travels so i believe blindly but the new generation akbar team don't have any ethics...

Dear sir/madam
I wish to inform you the business of deceit and treachery which was carried out by akbar travels with me to start with
I had booked two tickets of malindo airline scheduled to depart from mumbai to singapore via kulalampur for 26th july 2019
And due to certain domestic and health issue i had to postpone this travel to the month of september and hence i called my travel agent akbar travels who had booked...

I booked an international Flight from Akbar Travels webpage. It states that Name has to be as per Passport, but at the same time, it makes Last name Mnadatory. I just have my first name in my Passport so I was trying to book the flight with my first name only. But the Booking page of Akbar Travels was not allowing me to proceed and was throwing a Pop Up that last name is mandatory so reluctantly I entered my Last name to complete booking....

My payment was deducted but I was not provided with a ticket. Then I got a mail requesting for more money. That also I paid but still did not get the ticket. I have mails and transaction details with me. Your customer care does not take calls, is rude and not well behaved.
I first paid my money online. Then I paid more money. But I never recd a ticket for my travel. Now all my plans are in the drain and these people are not even taking...

We booked goair flight ticket through akbartravels.com booking id at[protected]. Airline cancelled the flight and refunded to akbar but akbar is not refunding me. They keep giving false written assurances but when you ask them for utr number they ignore you. We have been following up for a month but to no avail. Finally we have decided to approach the authorities....

I am travelling tomorrow for cambodia from mumbai. My whole trip including flight ticket, hotel stay and itinerary was planned by akhbar travel. Andheri east.
For return this agent booked my ticket from siem reap whereas i ll be at phnom penh in cambodia in the end of my trip which he has realised today. So now at end moment he has changed itinerary and forcing me to travel a day before my scheduled plan for 7 hours by road to siem...

I have made booking - AT[protected]. In this the ticket with incorrect date was issued to me due to issues in their website. Immediately i called them to check it and it was decided to cancel the tickets. Later i discussed this issue directly with airlines and see if refund is being done.

The airline confirmed me that within 24hr, the bookings can be cancelled free of cost and later i was also told that full refund has been given...

My booking for PNQ to DEL flight got failed on 19th May 2019, I received email on same day that refund is initiated (PFA image for reference)

But still till date 10/06/2019 I have not received any refund, I have also shared required account details in further discussions.

I need details on this, and my money should get refunded asap...

I booked my Mothers and sons tickets from Kolkata to Chennai on 30th March 2019 to travel on 31st May 2019 via Vistara Airline Flight no 732. On 29th May 2019 I received an email from Akbar Travels stating that the flight has been cancelled and that I need to contact the Airline for further clarification. Only an email was sent which of course wasn't checked by me on the same day. Accidentally checked it on 30th evening and got the shock...

Tickets were booked through akbar travels online, and jet airways is no more in operational. Tickets were cancelled with both jet airways and akbar travels. Seats for booked for 8th april and cancelled on the 5th april, 2019. Whenver i send e-mail akbar travels do not give positive response they are asking us to write to jet airways and the want written confirmations from jet airways to process the refund, what the hell this is... Every time...

— forwarded message —
From: akbartravels.com
Date: tue, mar 26, 2019 at 4:04 pm
Subject: refund of ticket communication no 19000919
To:

Dear sir/madam,

Greeting from akbartravels.com

This is to acknowledge receipt of your ticket cancellation request. We are pleased to inform that, your ticket has been cancelled and initiated the refund of aed 645 process from...

A complaint should not be marked as Resolved unless a resolution is provided to customers. Merely forwarding these requests to your customer support team doesnot qualify as 'resolved'. Please stop fooling customers. the average rating provided on this page speaks volumes. i am never booking tickets from Akbar travels again. your customer support team is not responsing hence customers are posting complaints here. what is the point you forwarding...

I had booked a jet airways ticket for travelling from mum to mangalore and return.net fare was inr 6817. As jet had cancelled both to and fro flights, i initiated a refund request on 16th march itself over the call. On 26th march i initiated a online refund request again through the app. There were multiple pnrs booked under my id and all the amounts were refunded except for this one trip id at[protected]. Out of the total fare of 6817 only...

Dear sir/madam,
Last month 18/02/2019 we had taken visa service from akbar travels bangalore and amount for rs.14400 was charged to us to which we made payment by our credit card when we requested for gst invoice under our company we were told that it will be given after 10 days. Its almost been more than a month we have not to receive a tax invoice from mr. Chandru and whenever we give call some or the other excuse is been given.br...

Dear customer care desk,
I have booked my ticket from akbar travel portal with reference number "at[protected]" from nairobi to delhi and return. While putting the passenger name at akbar travel portal title is mandatory (Mr.) and then given name and surname/family name. While i got the ticket the name is showing "mr. Samir kumar pandey" which is fine.
However, while checked the ticket status at ethihad site the name shows as...

Dear Team,

I had given my marriage certificate and my daughter's birth certificate for Indian foreign affairs and UAE Embassy attestation to one your braches located in Kuttiadi, Kozhikode district of Kerala. When I received the certificates back, it was fully wrinkled. I am staying in UAE. It was my parents who collected the certificates from your branch. When I asked your staff to send me a scanned copy through email, your...

As per your offer :
Use code ak500 in mobikwik wallet at the time of making payment & get 15% supercash @ akbartravels.com
Maximum supercash that can be availed is rs. 500
Offer valid once per user during the offer period
Offer valid from 1st - 28th feb, 2019

However when i am using this code following is shown :

Invalid promo code

I am accessing the site via guest login...

Dear sir/madam,

This is my pleasure to inform you about my issues. I purchased three air ticket in akbar travel on[protected]. The cost is 198.824 kwd. After that i canceled only one ticket due to some name mistake in air ticket. Than i contact to akbar travel they told your ticket is canceled. Your refund amount will credit in your account with in 15 working days. But refund amount is not yet credit in my account. They told...