Akbar Travels Complaints & Reviews

Hi

I am told by my travel agent (Nuhuman) that my saudi visa has got rejected twice by the saudi embassy due to minor name difference in the sponsor's passport. I have provided the affidavit for the same, yet the agent says it is not sufficient. I was also told that i will need to pay rs 6000 as mofa fees incurred for the processing of the visa application inspite of getting rejected. This is an extremetly poor customer support...

We are residing in new zealand, as we are not able to travel my mother who is residing in trivandrum has to bring my kids8yr and 2 yr back to nz who went to india for their holidays. They travelled to nz last week in emirates. It was very distressing and frustrating experience for my mother. First of all we arranged the wheel chair assistance for my mother which is not even asked or dint get through out the journey, she has to carry all luggage...

On 7th dec 2018, for procuring dubai visa for me and family, i initiated a debit card transfer of 30000 rs to akbar travels. They confirmed they didn't receive the money. My bank (Icici) told me that money has gone from their end and they asked me to raise a service request to confirm whether they received money or not and to get a refund. They also told me the estimated time for such a confirmation would be 35 days. Of course i could not...

I don’t know why the travel is asking for noc documents from parents to apply singapore visa if the person is woman.in any of the singapore officials site, i haven’t seen such documents to be submit for a office going woman. Customer service is very poor. The person who is coordinate with us to submit the singapore visa was very rude. Very very poor travel i say....

It has been a very bad experience for me booking tickets i will never book ticket and warn others too
Of your poor and disrespectful customer service
I had mailed though your website about date change of my up coming flights and since i did not have a revert back
I called your customer care today but your customer care keeps on accusing me that, i have put a wrong reference number he has not patience to listen and he...

The comment i am posting is of the trichy road, coimbatore of akbar travels.
For my visa, ticketing needs usually i approach them, a regular customer.
This time my need was simple, police clearance certificate from passport seva kendra. On the nov.19th at around 3.45 pm, i was talking to a staff over telephone requesting his assistance for online submission of pcc applications for two persons. While asking for service charge...

Dear team,

My name is simit bagwe, and i recently took a singapore side scene package from your company. Your company had advertised certain offerings that were part of the package and it was also confirmed over below email. But to my surprise, when we actually took the trip, these services/benefits were not extended to us.

This is a clear case of cheating where on one hand you make tall claims but on ground...

I had booked 4 airtickets on goair flight from jaipur to mumbai on 29th august 2018. However, i received an sms from the airline on 27th oct 2018 that the flight was cancelled & they would process the full refund within 48 hrs.

Since the tickets were booked through akbar, they asked me to follow up with akbar. I have been following up with them since 31st oct 2018 till date.

Initially they said there was some...

Akbar travels had taken full payment to process my singapore visa. They failed to pick-up my documents and conveniently forgot to contact us. They kept pushing it to the next day and finally denied service. Its been 3 days i have mailed them for refund, there is yet no firm confirmation.
I had to bear ticket cancellation loss and i lost my sanctioned leaves....

I am an indian student who has been studying and living in vancouver for over 2 years. I was supposed to board the hong kong airlines from vancouver to mumbai via toronto on september 01, 2018 to visit my family.
I had web checked in to the airlines but during the check in at the airport, the airlines refused to give me a boarding pass on the basis of my missing middle name on the ticket issued to me by the travel agent.
The...

Hi team,

I have submitted three passport for singapore visa on 31st august through pick / drop service.

Paid rs. 8000/- against ref no.[protected]

It was confirmed that visa is granted on 6th sep and my passports were supposed to be delivered through dtdc courier ref no. V47447186.

Status shows delivered on 7th sep however i have not received package now dtdc or your rep's have no...

I booked a flight (Ref : lh4b8a) 46 days in advance and paid rs 6700/-. As i had to change the date, was asked to pay rs 7300/- to reissue the ticket. This is atrocious that 100% cancellation fee is charged by akbar travels 40 days prior to travelling. Which agency does this and no airlines also do this. I can't be at the receiving end due to the whims and fancies of the agency. There was no terms and conditions mentioned while booking the...

We had booked holiday with akbar travels for spain but due to some reason are visa did not approved and our holiday is cancelled we had already paid rs 100000 to ms bhavya jain who is our booking agent she is now not refunding our money and telling that tickets are non refundable and is not booked by me but mr prem. They are not responding to our calls and mails. This is the worst travel company ever and thier services are worst too....

E ticket number o[protected] fight on august 20 from cochin, need to know regarding change of ticket or change of airport because of disaster in kerala can u please reply it's very urgent. No information get till now from saudia. What is next step kindly consider this case and reply early as soon as possible.. We did not get telephone response from it costomer service also please reply fast thanking you...

Paid rs 146804 to www.akbartravels.com for 3 booking air tickets from delhi to sydney for my family. After acknowledging payment, one lady staff member informed that tickets will be sent within 30 minutes. After 30 minutes tickets did not come. Repeated attempts to contact akbartravels yielded no tickets. After spending 2 stressful days i reported on facebook page of the company and still they were mot efficient as private sector is supposed...

I request to canell and refund for my at online ticket and they replied me that they will deduct extra around 1500 other tgan the cancelation fee which is not mentioned in fare rule.
After that my complaints goes to manager customercare i speak with him by fone he offered me he will wave the extra charges from higher management. Now he replied finally he can’t do this. Iam disappointed, upset and surprised that doing like these cheating...

I am a frequent flyer to iraq on job purpose and recently purchased a ticket from your thiruvananthapuram - vellayambalam, akbaronline booking company pvt limited. I am in need of a new ticket for the next rotation and i am in touch with the reservation representatives. I had to call them and talk to them to make it finalized and i am extremely disappointed with the behavior of the booking staff. I would recommend the management should send...

Too sorry to say that in very very disappointed with the service of akbar travels kottayam branch.

Previously it was good. But now if i call to the land line no one picks. Im trying for 15 minutes, some one picks and pass to ticketing section, again no one picks. After longtime some one picks and tell she will pass on to another person. I was waiting for 10 minutes and i cancelled the call and called again. But again no one...

I had booked the flight ticket through akbar travels online, i requested them to postpone the journey but they charged extra 17000 rs only for changing the ticket. The same time actual ticket rate is only just 22k. I have already paid 14500 for previous booking. They charged me 8500 for the cancelation fee, but still they havent refund that amount. They promised a date, but no response from their side.

I had a very very bad...

Needed to get a ticket and thought i had contacted delta airlines because on the internet this travel agency is listed under delta airlines. When the phone was answered no one identified themselves as a travel agency and when i asked is this delta airlines i was told yes how can i help you. I told them i wanted to use sky miles to purchase a ticket for my son. I was told no problem delta airlines charges $125 when you use sky miles to purchase...