Akbar Travels Complaints & Reviews

Mail dated: 31-may 6:27pm

From: khan, fahad (Mum), vodafone india
Sent: thursday, may 31, 2018 6:36 pm
To: fahad khan; [protected]@akbartravels.in; [protected]@icicibank.com; chanda. [protected]@icicibank.com; dharmesh. [protected]@icicibank.com; [protected]@icicibank.com
Cc: patel, kalpana (Mum), vodafone india; khan, fahad (Mum), vodafone india; fahad (Faahhadd. [protected]@gmail.com)
Subject: re: dual...

Akbar travels - palakkad branch
Staff name - santhosh

We had a very poor customer service from above mentioned staff while going through the uk visa application form.
He treated us very badly, made us wait 3 hours once and he sent us back numerous occasions by saying some silly excuses.
One occasion he told me to “shut up “ when i try to ask him while he was talking to other customers.
His...

Hi
during second week of March 18i had travelled to and stayed in bangalore for two days. I had made the booking through Thrissur Branch Kerala. i was provided the accommodation by east fort branch thrissur.
i was asked to Pay an amount of 16000 for two days. and I did. When i reached the hotel Bangaloe gate in Sheshadri nagar i wa surprised by the cheap look and facilities.
i enquired and came to know that the two...

We had booked a ticket, on realising there was a mistake i immediately called the agency asking them to make the changes. I was informed that only the airline that is air india can do the change. I spoke to the airline, they informed me that sine the agency had booked the ticket it was all in their right to make the changes and adjust the charges. Now starts the merry go round. After being shunted a number of time between the airline and...

We applied for a visit visa for my mother through akbar travels kanhangad (Kasaragod, kerala) branch. And the application is rejected by some typing error. Nobody inform us about this. We are calling them 5 or 8 times per day and nobody giving us a correct answer. And the manager also not ready to pick the call. I never see such an irresponsible satffs in anywhere. I will never come to any o[censored]r brqnch for any services... I am too much fed...

Week offers are for fake. There was a offer called thursday savings were i[censored] will get 15% above discounts if the tickets we purchased value is above a lakh. I booked flight tickets for boston. After all the thursday offers i made the payment. After i made the payment my ticket got cancelled. When enquirer they were harsh. As the ticket price was hiked by the airlines, they couldn’t do anything so i have to pay extra amount if not they...

Dear sir,
I have booked two tickets (Booking reference number at[protected]
On 22nd january 2017 from kolkata to bengaluru from jet airways through akbar travels.
Now, i want to change the date to 9th february 2018 from 22nd january 2018. I have mailed akbar travels. They replied rescheduling cannot be done. So, i want to cancel the tickets they replied me that they will refund rs90 per person.
I have booked...

Dear sir,
Greetings.

I have been running after a refund for the trip id:[protected].

So many calls and mails have been done but everything went futile.

I have been calling them day in and day out, but they are keeping it pending giving silly reasons.

I even visited the bank official but of no use.

Kindly request to check into the matter at the earliest. br...

Hi,

I booked a ticket from banglore to delhi for 1st of january 2018 in the month of november 2017. Ticket no. Is[protected].

I cancelled this ticket on 28th december. I cancelled the ticket through their mobile application. The refund amount shown to me was rs. 1500.

However after a week or so when i did not receive the refund i checked with akbar travels. They said a refund of amount rs....

I booked taxi from akbar taxi as soon as i came out from the airport on friday 22 december 2017, they charged me 1400 rs for non ac car, from t2 to fort, i was told if i want a car with ac i should pay 1500rs, i have checked the prices online before i came to india and it was between 500 to 700, on my return today i paid for a taxi booked through my hotel for just 600rs, they are a total cheat, as soon as they see you from abroad they increase...

I have booked air asia ticket through akbartravels.com.
Ticket details:
3rd Dec'17 : bangkok to Phuket.
They have mentioned that 15 kgs of baggage can be carried but after booking they are saying that no check in baggage are allowed. I am attaching the screenshot where they have mentioned 15 kgs of baggage.
please help as they are providing wrong information and now I have to pay extra....

Total fraud cheater travel agency do not book any tickets from akbar travels.com

I booked the air on tickets akbar travels due to change in the schedule of the airlines my ticket has been cancelled and i asked for the refund from vistara airlines and they intiated total refund amount to the my travel agency.
But akbar travels is saying they did not receive any email about refund and they do not is reply on emails and...

Do not book on this fraud website. Do. Not even think to click on this website. They are total frauds.
I was booking a flight ticket and the transaction failed and the money got deducted from my mpesa wallet. Its been one week and i haven't got my money back. The customer care doesn't even know how to talk to their customers. They said, 'we have already refunded your amount.'
I suggest everyone to book flight tickets directly...

We paid for an airport cab at mumbai int airport on 16/11/17 to go to the fabhotel ascot international hotel which is 1.4kms away from the airport... That’s 1.4 kms away from the airport.

We were charged 1000 rupees... That’s one thousand rupees to travel 1.4 kms 😡😡

We were originally told it would be 1200 rupees for an air condition cab which we refused.

What a load of robbing bas*ards!br...

29th sept'17 i had booked a flight from mumbai to nagpur via indore by mistake instead of direct flight to nagpur. Under indigo airlines policy if you cancel the booking within 1 hour, full refund is issued. Indigo has issued the full refund but akbar travels refuses to issue me the full refund and has given a partial refund of rs2032 (Ticket cost rs 5370). Despite multiple calls and even a phone call with indigo executive, the agency is...

I have booked a morning flight on srilankan airways ul 165 from cmb to cok, through akbar travels, cross checking the itinary found that i was issued with the evening flight.
Raised the complained and they have send me option to change with penalty.
Why am i charged with penalty when the mistake is from the travels. I was happy that they have discounted the service charge on credit card (Rs300) but this was a day light robbery...

My trip id at[protected] on 18th sep 2017 i have mail you.

Booking amount 114000/-

My uncle mr. Rameshbhai patel he is senior citizen he want only refundable ticket we bought etihad ticket through akbar. Even we are getting cheaper flight in air india but ticket is non refundable so we booked etihad because ticket are refundable.

I bought this ticket because its showing refundable even i got e...

I have done a booking on 26th july for a flight from mumbai to cochin for date 18th oct for 2 pax and return cochin to mumbai on 22nd oct for 2 pax.

Payment was made for onward journey through mpesa wallet and through credit card for return journey. Same was debited and i have recd a confirmation sms. When i am checking on the akbar travel website now, the tickets are not issued. The customer care does not have any idea about...

I had booked a flight ticket from chennai to abu dhabi for travel on 26/8/2017 with ticket number[protected]. As per etihad airways the jet airways passengers are entitled for free coach service from abu dhabi to dubai. Akbar travels staff chetan initially said there is no coach service between abu dhabi and dubai and then he said coach service is there and no additions can be done. Later after a long conversation he said that the coach...

I booked a ticket whose at no. Is[protected] from lko to jp and back from jp to lko but when i got the tickets it booked opposite that is from jp to lko and back from lko to jp..
I asked customer service to change this or help me out what with this problem..
They said me to cancel the tickets book a new ticket i did so whose at no. Is[protected]..
But after my booking a new ticket they sent me a mail that the previous ticket...