Amazon India Complaints & Reviews

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 500 rupees was successfully processed on 1/9/2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have purchased a product online from amazon india.
Details are :-
Order #[protected]

Product was found defective as soon as it was delivered but we requested the return. Yet there was noone sent to pick the faulty product.
Product was purchased on 23rd august 2019 and today it's 15th september2019 and still they havent returned the money.
I have compalined couple of times in amazon complaints but no one helps me.

My order was cancelled on Amazon (order details in screenshot attached) Order no[protected]. I called their customer care 4-5 times, each time they put my call on hold for 5-6 minutes and say that they will refund the amount but they are not refunding.

Sir,
I have booked the wipro table lamp . I have received a message for delivery today with no of delivery boy .when i talked to him for delivery he had i am machnie so i delivered your parcel at once.
So you are requeted to see the case and take action the delivery biy
Thanks,
A K Nirala
Prime customer of Amazon, Patna

Myou complaint is regarding return pickup courier agent first of he doesn't know how to talk to ladies in was not at home while the pickup was scheduled so my mom was giving the return to him so he knew nothing about the rules and on that he was continuesly shouting like the dog barks if he is confused about something he should clarify the things first with his senior officials but instead that stupid was continuesly shouting and arguing with my mom in middle of all neighbours all neighbours were watching it's so humiliating and disgusting that such # are kept for the job which don't have any professionalism nor the manners that how to talk to a lady so it's my humble request to amazon please take some strict actions against these # or otherwise i will make sure that in future these things happen i will sue the person and the amazon at the consumer court for misbehaving and irrespective beheavier so as i mentioned the whole issue please do something about it soon or else i have to take some actions

My order[protected] this is delayed and everytime your team ask to wait one more day. Is this your pattern to feed your customer. Highly disappointed from your working style. Flipkart is far better than you. They meet their commitment. Your customer care executive was not able to understand my situation not helping me none of the executive helps me to resolve my issue

It says 10 days returnable on first page when you buy. I bought printer on 8 th september 2019 and realized that i made mistake because it was not suppported on mac os. I asked amazon to exchange with other printer which is supported or return given you mentioned 10 day return policy. They are not accepting to exchnage, or refund as they say for printer we will return only if defective

Order #
[protected]

I have reached you so many times for return powermax fitness mft-410 4 in 1 multi function manual treadmill. I have returned this product under return period. But seller has denied to return this product because as per him this only under replacement policy. As per amazon trademill is under 10 days return only policy, i have attached snapshot of that. When i bought this product the product was under 10 days returnable policy, now seller has changed to 10 days replacement only.
I have seen many seller doing that and am attaching snapshot of 1 products which has changed his policy under 15 days. I am buying products from because of amazon trust but this time it's giving me nightmares. I really want to return this product, product is unused and packed.
Your customer care executive are giving me different answers every time one your customer executive said that this product is 100 % under returnable and refund will be issued to you for sure, now they have started denying too. If product is not under returnable policy then why there were return window on amazon. This is last time i am contacting you because i am definitely complaint in consumer forum for this. Product is not chip so i can let it go. Please solve my issue and create return for this.

Very poor service I given valid address but system show not permanent address money deducted but delivery not done fraud company system not refund money my order I'd is[protected] please refund money or deliver product on time I contect customer care but not current reply from end..

I have ordered 3item from Amazon such as a kiston battery sprayer pump gun, maxx3 12v hipower water pump and a gionex adapter after found defect I returned it but my money isnot credited to my original bank account

I ordered a xbox one game.. Was suppose to be delivered on 13th but not yet received.
I tried calling but unable to reach any advisor. The ivr replied your package is out for delivery and sent me a confirmation text with delivery guys number. When i contacted the delivery guy, he does not have such package with him. Tried reaching on fb but no reply, tried reaching on call but no help, no help on website nor on app.

Before 3 months tried to purchase products, but till not delivered. Somany times complaints to your customer care because without our permisdion order cancelling unnecessary.. Till now we didn't got product as well as payment refund, when we called customer service they told same thing, we need to order another priduct, before 3 - 4 months the same thing was happening, we ordering some one canceling.. Till now we didn't get any proper solution regarding this issue.

Dear madam/ sir,

I had ordered one bosch aquatak125 1500-watt high pressure pump. While making payment

I had swiped my debit card but i received a meesage from amazon that there was a payment failure. Than again i swept my

Card & the payment was made good. A message was received by me about this, my account was debited by rs 9999/ &

Balance was reported by my bank after deduction of rs 9999/.

Today when i received two parcel of bosch aquatak125 1500-watt, which i accepted,

Than i saw my statement that deductions were made twice in this matter, & one payment be returned. (Rs 9999/=).

I have applied for returned of one parcel today itself. Another issue is that i had to open both

The parcel, as the 1st parcel had been received with little bit damage (Near water gun placement) aplastic edge has been

Broken.

I have jio internet which is not working, many a times it is unpredictable, that work on internet

Will be successful in our area. I request you to please look into the matter & payment may be reversed.

Order #[protected]
Order #[protected]

Thanking you,

Anilkumar kulkarni

Mob no: [protected]

Hello, i shopped at amazon for a total amount of 4307 rupees in the month of april. After returning the item, i got the refund of 4307 rupees in the month of june. But recently, in the month of august, the amount got reduced again from the bank. Please help me with the problem as i need my amount back. The amount was not initiated by me. I also contacted amazon and they said to file this compliant form.

The mike mk-858 was delivered on 27/08/2019 but the charging point of the mike ws-858 was defective and i have complained to the amazon site it was picked by amazon[protected] on 28/08/2019, with amazon agent no ([protected]) the pick up agent said you will get new one within 24 hours not till date 13/9/19 i have not received the new mike

Before 3 months tried to purchase products, but till not delivered. Somany times complaints to your customer care because without our permisdion order cancelling unnecessary.. till now we didn't got product as well as payment refund, when we called customer service they told same thing, we need to order another priduct, before 3 - 4 months the same thing was happening, we ordering some one canceling.. till now we didn't get any proper solution regarding this issue.

I’m Mohana. I ordered a phone for my friend from amazon last week Wednesday and my Order#[protected]. Since, I’m a prime customer, I’m supposed to receive the product by last Friday. Unfortunately the delivery got delayed and I couldn’t gift it to my friend and my friend got a new phone already. Now, I want to return the product. I haven’t opened the package yet. When I ordered the phone, I saw it’s prime and fulfilled by Amazon. Under fulfilled option, I saw return is eligible which is the main reason I bought the product. I didn’t see any of your return policy there. I even attached the copy of return policy details mentioned in the order page. Now, they are not accepting the product. I don’t need it anymore so, I don’t want replacement but I want to return and get my money back. I’m a huge customer of amazon and now, I’m completely disappointed with amazon. The customer support team is very worst.

Thank you and regards,
Mohana

I had ordered analogue to digital audio converter with amazon. They kept on postponing the delivery and after a month said the product can not be delivered. They have paid back but after a month. Amazon app does not accept negative comments but keep on asking for customer feed back. Not bothered about the customers problems.

I had in the past ordered seeds of cassia fistulla but the product turned out to be something else.

The feed back was conveniently rejected.

The refund of my cancelled order is not yet credited to my bank account. It has been more than 15 days now. Every time I call customer service they tell to wait for a 3-4 days but it's of no use. They are saying the product has not reached their warehouse. Well that's not my look out. Contact the delivery guy and ask him about where he has lost the package. I want my refund as soon as possible.

On 23rd of august i've made a payment to swiggy via amazon pay balance for the order nos [protected] & [protected] with rs 139 & rs 139. But they have not provided the food for both the orders and also not re-funded the money back for one of the order till date. Of contacted to swiggy they are blaming amazon.in and if contact amazon they blaming swiggy. Both the service providers are cheating the consumers. Still amazon asking more time for refunding the money back.