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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 399

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Address:online service provider, Jhajjar, Haryana, 124107

I ordered rakhi and chocolates on dated 07.08.2019 for my brother who is serving country in indian navy through amazon and they were showing expected delivery and on 14.08.2019 one day before the rakhi festival the app showed the package is out for delivery. But suddenly they cancelled the order and showed it returning to seller i was shocked as at very next day it is rakhi festival. I contacted on amazon customer care, they firstly informed...
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Subhash Kumar1809
from Delhi, Delhi
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incomplete product delivered

Order#[protected]

Vide above i ordered for

Sinjara metal rakhi combo of 2 rakhi for brother with greeting card roli chawal (Multi rakhi-)

It got delivered on 14th morning. As it was rakhi we opened it on 15th and found there is no rakhi inside the packet only

Greeting card roli chawal was there.

You need to understand this is very imotioanl things and...
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jAdiwood channel
from Agartala, Tripura
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refund from amazon ref no.00000099812 not reflecting in my account

Address:India
Website:Amazon.in

Refund of rupees 74999 was initiated on 3rd august 2019 by amazon is still not reflecting in my account no.[protected], i called sbi customer care many a times but they are not helping rather they say they cant provide information regarding this, is it the way sbi serve their esteemed customer, should i go for legal course for its redressal? Even attendant of the call is different everytime and all are seems to be # of rude character and...
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blm732
from Pipraich, Uttar Pradesh
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hold in account

We have cancelled the order of sumsung mobile.order placed on 25/07/2019 for amt Rs 13990/.The order is cancelled by Amazon and AMT refunded.till now there is hold on my SBI account [protected].We cantacted the branch the branch unable to remove hold of, Rs 13990.Please remove the hold in my SBI account as soon as possible.I am not able to use my fund....
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Raikamal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not got

I cancelled an ₹5549 order, amazon says it has refunded.. But no refund in my account.. My bank.. Sbi says.. They can't help.. Ask amazon... I ordered a phn.. And then cancelled it.. But already paid it from my card... Amazon says.. The refund is done from their side.. But no amt is credited in my account.... My bank says.. They can't help.. As amazon is. A3 rd party service... They said to consukt amazon.. But in vain..!!

This...
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Raikamal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i have not received any refund yet.. but amazon claims it has refunded

I cancelled an ₹5549 order, amazon says it has refunded.. But no refund in my account.. My bank.. Sbi says.. They can't help.. Ask amazon... Amazon says they have credited the money.. Refund done from their side.. But i haven't received any refund.. Bank sbi says... They cant help... Contact amazon.. And amazon is now saying contact bank.. Thia is not done!!..

This is serious.. Do hlp...
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M
mba.rahul07
from Gurgaon, Haryana
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I have not rec the book product yet

Address:D-1304 casa wood stock, Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear sir,

I booked a ro date 9 aug 2019 and expected date of delivery was 11 aug 2019. But not delivered. Next date given by customer care was 14th aug 2019 but when i have not rec. I call the customer care, new date was given 15 aug 2019. When i have not rec the product i call again. New date was given 17 aug 2019.
I ask him, why customer will bear the loss due to late delivery? He has no ans.
Can u confirm...
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mr_perfectionist_0007
from Delhi, Delhi
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no value for religious festivals..

Website:Amazon

My sister sends me a rakhi by so called amazon prime... And according to company policy it should be delivered in 2 day (As it is a amazon premium feature). But due to the careless staff of amazon it reached somewhere else and not reached to me on time... No one can even compensate me against my sister's love. Atleast a religious item (Rakhi) must be on time as it is a part of festival.. I m very disappointed with this carelessness by a so...
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Namita Arora 5
from Pune, Maharashtra
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mi tv 32 inch

Address:411037

I order a mi tv through my prime account (In the name of namita arora) as a gift for one of my relatives. The product was delivered to my relative much to his surprise. Subsequently, the installation was scheduled on 31.07.2019. The relevant person came for installation, however, he found that the product was defective. This caused me a lot of embarrassment since the product was supposed to be a gift for my relative and it turned out to be...
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Sumit_attri
from Mumbai, Maharashtra
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laptop replacement and delivery issues

Address:158 Aram Nagar Part 2 Versova, Mumbai City, Maharashtra, 400061

Order microsoft pro 6 from amazon.in. It's a prime delivery which was suppose to reach in one working day. They charged 100 rs extra for it. But product got delivered after 3 days after pursuing delivery team.

When laptop reached it had laging issues and hanging. Registered my complaint same day. But engineer visit was scheduled after 4 days. Engineer came and approved that laptops had issue. When spoke to supper team they...
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Ganesh Sharma bhakat
from Mumbai, Maharashtra
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do not received 7489/- amount from amazon

I brought a mobile ASUS ZENPHONE MAX M1 PRO from amazon amount 7489/- on 26/06/2019. due to phone problem this mobile i returned. amazon returned this mobile on 9/07/2019. from these date i do not get the refundable amount. refund id - 74332749191919011072291.. please verify it....
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wheelchaire
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broken wheelchair

Address:chaithanya care banglore

Sir
I am tinu Thomas from uk. I have purchased a wheelchair (Rs.9750) for my father in Kerala, in India last year from chaithanya care through amazon online. But unfortunately it is completely broken within one year that cannot be refixing now due to low quality and damageable

I have many a times informed this complaint to both amzone and chaithanya care but not responded at all

so pls give solution to...
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Akshay9
from Agra, Uttar Pradesh
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refund of my order from amazon

My name is Akshay and I had ordered book of RS. 1120 in Amazon on 20/07/2019 and after 26/07/2019 I returned this order due to personal reason.
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 955500 and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent.
Thanks you sir...
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Address:Tech Mahindra Bahadurpally Hyderbad, Opposite, 500043

We are ordered mobile through Amazon prime membership they gave on time garantee date delivery but they missed delivery date and it's an out for delivery now we can't cancel also so they gave number of delivery partner but that number is who already left job with an Amazon and this people making to fool customer I am ordered mobile for my Girl friend birthday gift but this people made me frustrating so I need justification because this is...
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Mohamed YAZER ARAFATH
from Chennai, Tamil Nadu
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optimum nutrition gold standard 100% whey

Address:Chennai, Tamil Nadu, 600100

Hi
I ordered optimum nutrition gold standard 100% whey through amazon.in on 12th aug 2019.
But on 14th aug 2019 the app shows the tracking as delivered and signed by me.
But real scenario is i didn't received the product, and even i didn't shared the pin to any one no one from amazon delivery contacted me, simply the written of as order delivered.
Even multiple times calling their customer care they are not responding...
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santosh d j
from Bilara, Rajasthan
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headturners non branded

Address:Jodhpur, Rajasthan, 342005

Always amazon cancelles my order before delivering it.. Its totally very harresing.. And their customer services never support for this... Delivery boy does not come till my home.. Or he never calls my number before cancelling order... I am really fed up by amazon service...

That order was very important to me.. I have to gift it to my brother......
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sakchi sethi
from Pune, Maharashtra
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money refund is not correct

Address:Road no 2,Franklin templeton, Hyderabad, Andhra Pradesh, 500032

Hi team,

As discussed with one of your employee below is the alert message i recieved from amazon when i first pruchase the product :

Alert: you've spent rs.33453.70 on credit card xx8677 at amazon on[protected]:15:16:10. Avl bal - rs.25638.30, curr o/s - rs.124361.70. Not you? Call [protected]

When the money got refunded as i returned the card :

Ur transaction on hdfc bank credit...
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Rohit Romi Bharti
from Delhi, Delhi
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refund money 919.08

Address:Chhindwara, Madhya Pradesh, 480334

Dear sir,

This is rohit bharti

According to amazon india pvt ltd. They refunded my amount 919 on last month 26-07-19 in my account.[protected], money was refunded of cancellation charge of amazon prime service, but i don't received yet. I fileing despite second time here, amazon provided me reference id of payment initiate, [protected].

It my request plzzz do the needful n refund my money...
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dpradip
from Gurgaon, Haryana
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ordered item cancelled by amazon just before it's delivery

Address:Gurgaon, Haryana, 122505

Hello team amazon, what nonsensical response from your side?
Said item is supposed to be delivered by today, 14-16.08.19 where you are intimating that it's cancelled.

What's wrong with you?, it's simply disgusting and nonsensical approach from amazon.

Unwillingly i will take up this matter in consumer court as my valuable time has been wasted with very high level of irritations causing severe health issues...
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Ruchirani
from Mumbai, Maharashtra
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issue in refund process

Address:House no:- F -291 Garima garden .Near Sai mandir ,Sahiba bad ,Ghaziabad UP 201005, Ghaziabad, Uttar Pradesh

I purchase a cloth of 729 rupee
But after that i requested for return the product. The product is receive by distributer but my refund process is not finally proceeded to my bank account.
I got a message by amazon constomer
I. E :- your refund of rs 729 is proceed successfully.
But i not received my payment in my bank account.
So, sir informed me what a issue behind it and plz take action immediately.....
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