Amazon India Complaints & Reviews

Worst exp of my life... I have ordered the shoes but the same was not delivered saying that refused at delivery address.. But no call made from your end so called up to cc they are not helpful & not giving any resolution... If i not got the resolution then i will definitely post this social media with the screen shot & call recording & will give worst reviews on ratings perspective.....

Dear 1st my package not arrived on time.. And your team not picking my phone on 13 aug.. And now they switch off the phone... This worst service by amazon... Package is important to me... It was a gift for some for 15 aug... You should call amazon facility ludhiana and give a quick update to me... I hope you should work o my complaint and help me on this time...

The delivery person without contacting me or reaching the pick up point keeps cancelling the pick up and making me re schedule. He has already done it twice. How am I supposed to return the item? All items have a return window of 30 days and it has already been two weeks that I'm trying to return it!...

This is the worst experience i have had with amazon. I got my order in my city facility and they've returned it by saying that your address is out of our courier partner area. This is ridiculous. They want me to reorder the product which was discounted. As soon as i came to know that product is in my city i have called costumer care and he confirmed i will get my order delivered before estimated date. And the same day they returned the product....

Hi i have purchased a printer order#[protected]. It is clearly mentioned on website that it is a returnable product still amazon is not taking return.

They are forwarding to vendor website to get the repair. If this was not returnable product than why 10 day return was mentioned??

Worst thing with amazon is they don't have customer care. If you dial customer care they will just keep forwarding to one...

Amazon not taking return of order#[protected] ordered on 12 august 2019 despite mentioning it as returnable. Product supplied is poor quality and non working. Still it is forwarding to vendor website for repair.

I do not want repair. Why should i accept a faulty printer? Why did amazon mentioned it as 'returnable'???

Worst thing is there is no way you can call them for complain. They only keep you forwarding...

Sir I ordered racquet on amazon and due to some reasons I cancelled it but I didn't get refund of 1679 rupees till now and Amazon is claiming that it has issued my refund but I didn't get in my sbi account and amazon has also provided me a refund reference number 611103 so sir please help me to get my money in my account...

This complain is regarding two aheli brand rakhi which i had booked on 30 july 2019 and 31st july 2019 for pune and kolkatta location respectively. My bookings was 15 days before the festival rakshabandhan, which is an appropriate time for any product to get delivered to the desired location. But as per the mentioned delivery dates earlier that was between 5th to 9th august 2019 but as per the details it didnt got delivered. I had waited...

I made a payment of 1000 rupees from my state bank of india account to beneficiary account through amazon pay upi on 5 july 2019. After making upi payment money deducted from my sbi account instantly but and the transaction status shows successful but money not credited or reflected in beneficiaries central bank account. I contacted both amazon pay upi support team and state bank of india customer service but of no response. Both blame each...

I had ordered muscleblaze super gainer xxl 3kg. Which was empty box i got.
On 3 aug 2019 my refund has been initiated in my canera bank account. The reference number for the refund is hsbcn[protected]. But by mistake i give a one digit of account no. Write wrong.[protected] now untill my refund has not credit in my right account no.[protected]. Pls take a immediately....

Order #[protected]
Order placed : 10 august 2019
It was marked as delivered sunday package was handed directly to the customer. Signed by: narayanan govindaraju.

But, i never received the package and didn't signed. It is clear case of fraud since it was marked as signed by me.

No proper response from call center. It is more than getting the refund, i am bothered about the marked as signed...

Hello, i have ordered a fitness band from amazon with online payment and showing to arrive on 12 august, but it is showing delivered by amazon and i have not received the product and any call from delivery agent for collecting product. This is misuse of my online payment done by me. Kindly solve the issue and deliver the product with full refund also. I have face lots of problems in getting this. Value is 1000 rs....

This is to inform you that i have purchased this product by amazon on 5/8/2019 however after got this product and unboxing this product we got some scratches front of the panel and some scratches back side. Its looks like the product already used by other.

I purchse the product form the amazon because of trust online shopping site however there is many shipping site but i only buy products from amazon. But even after this,...

Hi,

I ordered tampered glass for my honor play mobile, but the product delivered is wrong. It is for some other mobile. When i tried going for a replacement, but there seems to be no replacement for this product.
It is very unprofessional for such a big website to deliver a wrong product and then not even replace it with the right one.
Request you to please help with this soon
Please find below the order...

I ordered iphone adapter wire on 07-aug-2019 and delivery date show on 12-aug-2019.
12-aug-2019 status show delivered but till 12-aug-2019 not received this product.
Totally fraud... And when i contacted with amazon they said that its fault of delivery person.. Then i said give my refund if failed to delivery on time the amazon said as our policy refund after 5 days...
Online fraud...
Why suffer customer if fault...

I ordered an amazon basic washing machine 6.5 Kg Top load fully automatic on July 15, 2019, and it got installed on 19th July 2019.
Now we face a problem in the washing machine, while the machine spin, we find that the noise is loud and the drum is getting hit by the side of the machine.
Raised a service ticket through portal chat, customer call center and via email too, but there is no proper response from them. I am following...

Had ordered an oppo K3 64 gb from amazon and there was cashback of rs.1000 through amazon pay. and they gave me that cashback also, then I decided to order 128gb so I cancelled pervious order which was I paid 15490, then I recivied msg that your refund amt was initiated amt 14490 they deducted my cash back, what happened to my next order cash back....

I have purchased a Muscletech whey protein from Amazon worth 5000rs the packed was opened and there was wheat flour inside it when I asked for the refund they are not picking up the product and cancelling the request I have also sent numerous Emails regarding the same no response. Please help...

On 5th august 2019 i was order 4tb harddisk in amazon..
order no:[protected].which shows the quarantee delever on 7th august 2019 evening 9pm.that day i didnt recive the order, but that amazon app shows that order was deliverd..iam very desperate and call customer care ..amazon represent said that was scanning error, will sort out your problem shortly u will get your order by tomorrow.i was waiting for next day but there is...

I have ordered baby pants diapers worth rupees 485 on friday and my payment method was pay on delivery. Agent took 500 rupees note from me instead of return 15 rupees he told me balance amount will be add to your account. But i didn't receive any amt.
My product description:
Arriving early: supples baby pants diapers,... Will be delivered by amzagent ([protected] pin 4753). Pay rs.485 by cash/card....