Amazon India Complaints & Reviews

Which i bought a mobile from amazon, once started to use the mobile not satisfied with the quality and performance, so planning to return it back to the amazon as the item is eligible for 10 days return or replacment.

While trying for return the item, it's arranging the call back but they are not accepting and arranging the return and refund. Their answer is if it's physical damage or wrong item then only they can take it back.

I gone through their return policy but no where i found the condition saying that if customer not satistfied with the product they can not return the product.

Also amazon advertising if we are satisfied with the product with out asking the question they will take it back and refund the money.

Amazon is trying to cheat the customer. My order number is[protected] dated 21/09/2019.

Please take it up with the concern person to get the return and refund.

It should not get repeated for any other customer like me.

I am ordered on 21-sep and order is cancelled. An amount of RS 339 is not credited in my account and
Reference number is: RRN # 74766519267938939482730
As I discussed with Amazon customer refund intiated on 24-sep still I am received the amount on my bank account

Failure in refunding the money after the recharge through amazon pay became unsuccesfull
I recharged my airtel mobile number using amazon pay they took the money but the recharge was unsuccesfull, but they didnt yet refunded the money
I contacted with the customer care with 4 or 5 times they are not responding anything about my issue. I lost 149 rs. Please do anything to help me

I booked samsung m10s mobile from amazon great india festival offer. I paid already and got inbox message on my mobile number [protected] with pin on 03.10.2019 for out of delivery. I called 4 times on the number given in message but the agent said your packet is not with me. Suddenly at 11:16am i got another message that your packet not delivered and reattempt on 04.10.2019 due to "i tried and not reached you.

Please notified the said points
1. Not receiving any calls from any agent to delivery.
2. When i contact on the number given in inbox message on my mobile the
Agent said"i dont have your packet"
3. These delivery issues with me happened twice in this seasons.

Worth and pathetic service. If amazon not able to manage kindly stop the overloading ordered and reforms your delivery system.

I ordered one plus on 29th under one day delivery option and still as of today (3rd oct 2019) i have not received the same. After several escalations and calls they are asking me to wait till 5 oct 2019 and saying then after they will get me replacement or refund. My point is after 5 oct 2019 how can there be replacement if festive offer season ends on 4th oct and all products will be sold out. That means they are asking me to wait till 5 oct 2019 to receive refund money.

Actually I bought a bag from Amazon I said that the delivery will be on 1st October but they didn't delivered me and I contacted them on 2nd October so many times they told that they will deliver it by 2nd October evng but they didn't delivered it .when again I contacted them for the product they are saying to order it once again ..and I even got a e mail that I will get my order in few hours .so please take action towards Amazon..

#hsbcn[protected] (Confirmatry code by amazon india)
Sir, i bought an amazon alexa on july 10th of 2019 but due to some issue i returned it with in the companies policies on 21 july, as companies gurantes the rufund to be in your bank account with in 3-4 buisness days but due to some concern it get delay and acc. To amazon india they transferresd the refund on 24 of august but i have not recived yet so i reqest you to take appropriate action my
Bank of baroda bank account's details are following
Account number [protected]
Ifsc code. Barb0mainpu (Fifth character is 0).
Phno. [protected]


Thanking you

Upkar chaturvedi

श्री मान महोदय मैन अमेज़ॉन से 3मोबाइल आर्डर किया जिसका अमेज़ॉन के कस्टमर केयर से बोला गया था कि अगर अपने अलग अलग कार्ड से पेमेंट किया था तो आपको हर एक मोबाइल पर 1000 का कैसे बैक दिया जाएगा लेकिन जब मेरा मोबाइल दिलेवेर्द हो गया तो बोलै जा रहा है कि नही मिलेगा और जो बोला है उसके पर कार्यवाही किया जाएगा आपसे निवेदन है कि हमारी हेल्प करे

SKU: MN0W2HN/A
Serial No: FYDXW3SMHFLR

Received this iPhone 6S via an Amazon reseller today (2 OCT 2019). The unit is refusing to charged up after 6/8 hours of continuous charging. The charger seems OK (tried with other Apple devices)

Have used many apple products at past but never faced this.

My guess is, few unscrupulous sellers are selling bad/broken/refurbished iPhones via online channels (such as Amazon.in) without much QA.

https://www.amazon.in/Apple-iPhone-6S-Space-Storage/dp/B01LX3A7CC/
Look at 1* reviews for this item - 13% for Apple products. Unbelievable.

Before these unscrupulous FBA sellers damage Apple brand here, please take necessary action.

And for myself, have to find an Apple Service centre for a service denial letter in order this to be replaced by Amazon.

I have purchased one book for aprox 11000 which I got in a very bad condition, after discussing the same with their vendor I have returned back to him which got delivered back on 05/Sep. its been a month I'm struggling for refund but whenever I ask for refund I get a reply that they have not received the book back.
since I have sent the book through DTDC, I have shared the DTDC DRS report along with delivery status which says successfully delivered on 05th.
but still neither that vendor and not amazon is returning my money back.

I have purchased Nokia 7.1 Blue 4 GB, 64 GB expandable on 25th September 2019 Order No #[protected] and already done payment of 12, 193 and expected delivery was 26th September 2019 I have received notification of product delivered on 5.42 PM on 26th September but I have not yet received my product. As checked with Customer Service Team of Amazon they assured to wait till 28 September as package is to be expected to delivered as it was not delivered on said date I again raised complaint on 28th September 2019 they said matter is under investigation team will contact you before 1st October 2019 then I received call from Customer care saying that investigation is done product is delivered but it is not delivered to me and they confirmed that re- investigation is in process till 6th October 2019.

Dear sir, I ordered Doy care Aloe Vera soaps RS 155+ delivery charges=240 in Amazon on 22 Sep 2019 order no[protected], but I got different product call Doy RS 120 + delivery charges= 240 on 29 Sep 2019, my point is They cheated me to sent different brand soap and less cost product, so I try to send return, but they said no return policy in this product, so kindly consider my case and help me thanks with regards, Salamon raju

I didn't get the order on delivery date
And the order was guaranteed delivery.
The order was supposed to deliver 1 oct the guaranted date and now they are saying it will arrive 3 oct.
Please help me
And they are ignoring me on the chat support and on the call they are still saying that you have to wait for 24 hours.
I want my order as soon as possible and today itself.
Its not my fault that it didn't arrive

I bought a hp laptop from amazon on 29 september.

Amazon product description page mentions that it has ms office lifetime edition, but contains only trial version.

Even discounting several performance related issues, this blatant suppression of facts is unethical and wrong. And the reason i decided to buy this item was that i wanted a genuine inbuilt ms office in my laptop.

This type o[censored]nethical behaviour is not expected from amazon.

I want full refund of my money.

Am an amazon customer. I cancelled a vapourizer on 20 th of september. I received a msg telling my money will be refunded shortly. But till this day i didn't get that money back in my account. I did online transaction. Today also i cancelled two products, one safari trolley bag and a college bag because, the date of delivery is too late. Totally it costs more than 4500 inr. I want to know whether i will get refunded of all the three items which i cancelled

Dear sir / madam on 28 th i purased it. As per offer
Samsung galaxy – jio double data offer – 2019” entitles you to double data if you activate samsung galaxy m40 or samsung galaxy m30s or samsung galaxy m30 or samsung galaxy m20 or samsung galaxy m10s or samsung galaxy m10 on the jio network for the first time on or after 29th september, 2019 and perform a first recharge of rs.198/- or rs.299/- jio prepaid plan on or after 29th september, 2019.
After successful recharge of rs.198/- or 299/- on an eligible device, double data voucher offering additional data equivalent to data entitlement as per the selected tariff plan will be credited in myjio app. The subscriber can avail double data voucher upon performing a recharge of rs.198/- or rs.299/- for a maximum of 12 times before 31st december, 2020.
Recharge of rs. 198.00 is successful for your jio number [protected].
Transaction id: br0003b10x9w.

But i didnt received double data voucher. Please have look into this. Also i am waiting for screen replacement and warrenty letter.

I have ordered product from amazon first it was showing delivery date as 1st october 2019 but without even attempting delivery, delivery agent marked it as delivery attempted.

I had word with customer service they told me wait till 9pm and your product will get delivered. At 9 pm i again connected with customer service and they told on 2nd october 2019 you will be first prefrence.

Today morning i got email saying redelivery attempted without even contacting or visiting my address. Now customer service saying wait till evening or tomorrow you will get delivery. They are not even sharing customer details.

It's totally frustrating and i don't understand whom to contat, where is my product.

I order mi powerbank 20000 mah on 29 october it was delivered to me by 1 october packing was tamper and re stick and i also have the photos of that when i today raise complaint they told me to wait 5 days they dont giving my money back i know after 5 days they told me we dont give you anything because this case was happend with one youtuber here i am providing link check out - https://youtu.be/IJunoo935ME

The amazon try to cheat me by add wait in the packet so this change my thinking i request to all the buyers dont do shopping because they do fraud with u also go offline and buy secure thing here is my tracking id you can check on bluedart-[protected] now i am hoing file case in consumer forum which was recently updated on 2nd september 2019 to get amount back legally so be alert🔥🔥🔥

I'm nadeem
Last night i have a ordered a digital product asus zenphone 5z which was a renewed product it's showing offer price around 14999, so i ordered it at the time of payment it's debited 16789 why?
It's 1700 for delivery charges.
So morning same product i checked you only see the price which it's showing on the payment page.
Check the screen shot.

First time happened like this in amazon. Making frauds by showing price list.

Aapne mera account close kar diya hai aur mera account pe mi A3 ka phone book Kiya h jo 3oct ko dilever Higa or kal ki date me muje phone ki jarurat h
Sir my mobile number is[protected]
[protected]@gmail.com
Address-363, parvat puri pink City restaurant golimar garden Amer road Jaipur Rajasthan
Pin-302002
I have emergency.
Understand me sir please
Solve my problem please hurry up
Please contact me.