Amazon India Complaints & Reviews

Sir,
With reference to the subject sited above i had order a book order no: (#[protected] (Pin 1963)/ tracking id :[protected] which was dispatched on 6 september 2019. On 10 september i was not able to attend the call of delivery boy. I called many times after that nobody picked the the phone. On 11 september a call from delivery boy was not attend as i am at my working place. Again i called to customer care. With filling my 4 letter no pin. The delivery boy told me that he is on leave since monday. Some other delivery boy may be on his place. The problem is i m not able to contact. The delivery boy. Whenever i am calling through customer no by filling pin, it connects to deliver boy who is on leave. Kindly look into the matter as earliest as possible.

Yours sincerely
Sukhvinder singh
[protected]

I had so many complaint for regarding above order delivery 15 days over but product not received till time. Or not track & lost rs. 200 cashback offer in this process.

Please take action for compensation policy in this regard for reputed organisation. Mr. Ashish executive reply 'i understand that you have received cash back on the order and you wants the same offer applied to the fresh order as this was not delivered. I am very sorry but there is no such option that we can give you some offer code which can be applied on the next order to avail the same cash back.

This is not fare and totally fraud activities for cashback regarding.
Registered mail : [protected]@mail.com

Hi,
Order date
06-sep-2019
Order #
[protected]
Order total
499.00 (1 item)

The above item with the order number was placed on 6th of september as was a prime member i had to the delivery by 7th and i got a call from delivery guy as i was out asked him to come evening and he said he will come on sunday and i never received a. Call and the product was returned questioned the same with the customer support team the super purnima was very rude, and never tried to help me. She blamed me

I had purchased one ray-ban full rim square mens spectacle frame, order placed on-21.04.2019. I paid rupees.7, 174.00. Order no - #[protected]. I received my item on-06.05.2019. But due to some problem i returned the above item on-09.05.2019. The seller received my parcel on-12.05.2019 as per my postal tracking number. I returned the parcel asper amazon return policy by india post to amazon seller gmr airport city, pin-500108 r. G. I airport s o, from - arjuna behera, at - medical campus, po - mohana, district - gajapati. State - odisha, pin-761015, india. But the seller cheating me. He has received their item with cheating my money. The seller not respond my repeated request since 4 month. So kindly help me for above this matter. Thanks.

Order #[protected] placed on 4th sep reflects delivered to customer dt 7th sep. Amazon cust care notified on 8th sep about the erroneous update. So far have not received any update on package status nor received call from senior as requested
Since this is 4th such instance in past 5 months i have rejected refund untill the cause and corrective action is known.
Refund rejection also stems from fact that these products are brought at sp price on the sp. Date and refund does not help get them at. Same price again.

So far have not received any updates on below points;
1. Where is the package exactly and req. To deliver it in next 24 hrs since it shows delivered or confirm exactly when it will be delivered.
2. Exact action initiated to resolve the recurring delivery issue since customer complaints have not yielded any resolution
3. Compensate for the repeated challenges faced and time spent on issue resolution by customer

Dear sir i am akhilesh rajput want to purchase xioami mi a3 (More than white) but when i see your seller (Darshita mobile) review i found many negetive rewiew regarding him kindly provide me mobile direct from you please revert on asap. Because its the question of your companies image so a good company should nout use sellers who is diappointing customers your company is very good i like it but the seller you are providing i don't want him to deliver me because he has diappointed many customers.
Thanks and regards akhilesh rajput

My name is amar verma and i had ordered sony mdr - ex150ap of rs.899 (Sony mdr - ex150ap) in amazon on (25.08.2019) and after (28.08.2019) i returned this order due to personal reason. And on (01.09.2019) amazon initiated the amount to my bank but i still didn't get the money. Amazon sent this reference number
(#[protected] and told me to fill charge dispute form but pnb bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My account no:- ([protected])
Thanks you sir

My name is Amar Verma and I had ordered Sennheiser CX 180 street II of RS.838 (Sennheiser CX 180 street II ) in Amazon on (28.08.2019) and after (30.08.2019) I returned this order due to personal reason. And on 31.08.2019 on refund initiated)
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number #[protected]
(#[protected] and told me to fill charge dispute form but PNB Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My card number is ([protected])Thanks you sir

I ordered a hard drive on amazon and now they delivered the case of the hard disk. Now after investigating they are saying that they have delivered the product. They are not ready to refund or replacement. After sending the mail mail many times they are saying you have too many missing complaints of our orders. This happened 2nd time with me. They are not sharing the right information. They are hiding their fault and they are jot doing their job properly. Nobody is helping me from the side of amazon. They are harassing me from 3 days, giving me mental torture. Order number is[protected]. Amazon said we cannot help you out. It is your lookout.

Dear sir/mam

My account number is [protected] and my name is pankaj jha.

I was paid some of rs 9236 thru my master card since[protected] but technical issue company was refund in my account since[protected] that reference number is 212418 but i have not received in my account. So that i request you please short out my problem

Thank you
Regards pankaj

Dear sir
My account number is[protected]
IFSC code - CNRB0005684

I purchased a product on amazon on 30th August 2019 using my canara bank amazon UPI and i cancelled on another day on 31 August 2019 but the refund i was not received yet.
and i asked then for refund. As per their confirmation refund was initiated on maximum time frame was 5 days. Still it was not reflected in my account. They had provided the refund reference number[protected].

I had contacted your customer service number they is no proper response hence i mail you. Please check and confirm the status if your response was worst in mail too i'm going to file in banking ombudsman.

I purchased headphones from Amazon online sites.Due to its bad quality i returned it on 1-sep-2019 after return amazon confirmed by mesaage that pickup received successfully and refund will be issued. But today is 10-sep-2019. till date i does, nt get any refund.
So i called amazon customer service they said that you refund is issued on 1-sep-2019 from their end check with your bank.they gave me a reference no. to concern with your bank.when i called to bank they said no money issued by amazon.please resolve the issue.

Amazon.in has rescheduled my laptop pickup on 11th of september though it had already been picked up by an amazon agent on 9th september at 7:30 am. The agent had all the important credentials, printed address proof. But i didn't get any msg after the pickup.45 minutes later i lodged a complain regarding the entire issue. They haven't got the package and my refund hasn't been initiated.. Plzz do something.

Dear Sir,
I ordered an item(ZIPLEX STYLUSH Crystal Clear Soft Hybrid Auto Focus Back Lens Protector Back Cover for VIVO-Y83 (Black)) from Amazon. Excepted delivery date was 06-September-2019.Unfortunately they haven’t delivered the item yet. I have sent them communication mail several times, but have not received any favorable response from them.
I have attached all order details (Screen shots)
Order#[protected], Ordered on 26 August 2019, Delivery Date: Expected by 6 Sep.
Kindly interfere in this issue. If possible
Expecting a favorable action from your side
Thanks and Regards
SANTHOSH KUMAR.R

Have ordered bean bag from amazon on june 18 it got delivered and due to busy schedule and i could not check 2 days back was filling beans i found bag was torn there is small hole.
I contacted seller he said to wait till monday evening and on monday evening he just given nasty reply saying he cant do anything
I asked what should i do with torn bag, he is asking me to buy new bag and fill in that and destroy old bag, do you guys think we dont know this.

I have ordered a product from amazon using amazon pay and it was shown that my product would be delivered within 4 or 5 days. I’ve been waiting for the product for more than 2 weeks and i still haven’t got my product. My order id is[protected] and its still showing shipped via amazon. I am very much disappointed about amazon and i wouldn’t recommend amazon to anyone ever again.

I had ordered two products Ipad pro 11 inch 64GB WiFi Space grey and Apple pencil, Both of these were replacement products.

After delivery was done, I found out that these products were damaged, I called customer care to tell about the problem, They scheduled a technical visit to ensure the same.

After Technical visit was done, technician filled the report saying that these products were damaged at the time of delivery. Immediately I called customer care and they initiated the return pick up on 26th august. But the delivery agent cancelled the return pick-up.

They have initiated the return pick-up so many times but everytime the delivery agent cancelled the pick up. The recent he cancelled the product was on 6th september.

I dont know what else to do, They have put my account on hold. Kindly help.

Order id[protected],[protected]

I have purchased Microtronik qualitech from amazon by making payment of 145 throug Punjab national bank in UPI. I have returned the item and amazon initiated refund with refund reference number[protected]. I visited branch for solution and they said to file pos. When i contacted amazon, they requested to file charge dispute with pnb customer care.but pnb customer care executives denying the existence of such form/facility.

Pls note that we have made an online recharge for my mobile number [protected] on dt. 09.09.19 for Rs. 399 from Amazon payment, as it as suppose to recharge my account on or before 09.09.2019.

After my recharge, received invoice where mentioned mobile number [protected], which was not mine (attached).

We would request you kindly refund Invoice amount Rs. 399 in my Amazon pay account or transfer product as per my request in mobile number [protected] with intimation to us.

Thanking you in anticipation.

Your's
Atiq ur Rahman Syed.
[protected]

I have ordered a product for which i should get a rs - 200/- cashback. But after the product delivered when i didn't get any cashback i contact the amazon care. Without solving my issue they just told me to wait for 5days...7days...10 days... Etc etc. Finally getting frustrated i just stop calling then repeatedly. I also contacted them on twitter and there they didn't solve my issue and just tell me to wait for more and more.