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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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D
Dhuvi
from Mumbai, Maharashtra
Sep 21, 2019
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Address: Sivashakthi flats 2nd floor, Madhura avanu,kumaran nagar, kovur,chennai-128, Chennai, Tamil Nadu, 600128

Hi

I have cancelled an order from amazon and i didn't get my refund and my refund referal code is 75503729258033165783141this is my referral code and the amount is 527. So pls refund my money

Indian bank customer care pls refund my amount in my account i was cancel the product above 15 day so kindly request to you please refund the amount 527
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    nishakalpesh
    from Mumbai, Maharashtra
    Sep 21, 2019
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    Address: Ghatkopar, 400084

    A refund has been made by amazon on 2sep of may regarding a product which i've buyed from the amazon. But the refund has not been received yet. Bank is saying no amount has been received by them. I've talked to them again and again but no responss is coming. So i nees to file a "charge dispute" on them, to get the full details. I need bank to resolve this issue as soon as possible or i'm gonna take some legal action.
    Ref no : 85215229257936279912853
    +1 photos
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      H
      hukam singh malik
      from Jaipur, Rajasthan
      Sep 21, 2019
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      Address: 122105

      This is hukam singh
      I purchased a oneplus 7 on 11 aug from amazon.in by emi mode but now they are saying that i purchased it in full payment which is totally false. I got all msg on my phone but i exchange my old phone with new one and i did not keep msg backup. Now amazon is not ready to make my no cost emi and my credit card asks for full payment.
      Amazon india did not accept mistake or may be the do it purposely to make extra profit.
      I uninstalled amazon from my phone and never buy any thing from these cheaters

      Note - please don't purchase any thing from amazon india in no cost emi scheme.
      Amazon India customer support has been notified about the posted complaint.
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        B
        Banibrata Ray
        from Guwahati, Assam
        Sep 21, 2019
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        Address: Bangalore & Chennai, Kolkata, West Bengal, 700028

        I have lodge complaint on 08/09/19 and your company representative mr. Samir so and so, mob. No.[protected] & [protected] & email id : [protected]@gmail.com. He assured to me total cheated amount refund to my bank a/c, then he collected both bank a/c (Andhra & hdfc bank)
        No. Cvv no. Pin no. Necessary passward from me on 08/09/19;09/09/19 & 17/09/19. After that i saw my hdfc bank balance of rs. 2, 26, 350/- withdrawn
        By he and also andhra bank balance of rs. 2, 04, 578/- withdrawn by he alongwith my fd amount of rs. 5, 000/- then he told me provide by process total money and after that process refunded total amount to my both bank a/c on 17/09/19 & effect within 24 hrs. But i have been seen no amount refunded my bank account till now and i communicated in every minute to him through his mob. Ph. & his email id but did not connected. I request immediate take action and refund my total personal both bank a/c balance as early as possible. I have enclosed my latest bank statement. Now my balance is nil.
        +4 photos
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          S
          Subham495
          Sep 21, 2019
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          I have order product but some how order is cancelled and amazon intiated refund but till yet it's not receive in my bank account and amazon provided reference number[protected] and i have to bank but bank is also not taking any action against it or against amazon.. And when i talk costumer team of amazon they will also not any strict action against seller
          Amazon India customer support has been notified about the posted complaint.
          Sep 21, 2019
          Updated by Subham495
          I am providing bank statement it can help you out resolve issue as soon as possible

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            B
            Bosa Xalxo
            from Dalkola, West Bengal
            Sep 20, 2019
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            I bought it on may and it was taken on 3rd june.After some weeks when I updated my passbook i saw that there was no amount refunded from amazon. I contacted to the amazon, but they told there was already refunded the amount.Again I look for it after a month but the same thing happened. Amazon Customer Service says they have refunded the amount and the Bank Customer Care service says that there is no such refund in my account.Where did my money went then?
            Amazon India customer support has been notified about the posted complaint.
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              S
              sumeetoberoi
              from Allahabad, Uttar Pradesh
              Sep 20, 2019
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              Address: New Delhi, Delhi, 110015

              Yesterday, i got a call from mobile number +[protected] to do KYC of my paytm account and he asked to transfer 1 Rupee to Amazon. Then he asked me to press keywords and during this period INR 24800 from my bank account has been transferred to AMAZON pay. I lodged a police complaint (no. 14A 20/2019) also.

              I request you to please look into the matter on urgent basis and get my money back. this is also to aware rest of your customers about kind of frauds happening.

              Please feel free to contact me @ [protected] (J. S Oberoi)
              +2 photos
              Amazon India customer support has been notified about the posted complaint.
              Sep 20, 2019
              Updated by sumeetoberoi
              the mobile number of the fraudster is +91-[protected]
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                R
                Rajeev Ranjan Rajak
                from Mumbai, Maharashtra
                Sep 20, 2019
                Resolved
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                Resolved

                Address: Ariyalur, Tamil Nadu

                Sir
                Maine amazon se Rs999 ka cargo jins buy kiya tha.amazon ne khrab product bheja maine return kiya.dobara kharab product bheja maine phir 6 september ko last bar return kiya.custumer care me 3bar complain kiya.care wale 18 september tak paisa amazon pay balance me bhejne ko bola tha.
                Return pickup[protected]

                My account- amazon pay balance
                +2 photos
                Sep 21, 2019
                Complaint marked as Resolved 
                Mujhe amazon ke tarf se 21 september time 9:54 ko +442030140221 number se call aya.aur mujhe kaha ki 24 ghante me amazon pay balance me refund ho jayega. Rajiv
                Amazon India customer support has been notified about the posted complaint.
                Sep 20, 2019
                Updated by Rajeev Ranjan Rajak
                Sir
                Maine amazon se Rs999 ka cargo jins buy kiya tha.amazon ne khrab product bheja maine return kiya.dobara kharab product bheja maine phir 6 september ko last bar return kiya.custumer care me 3bar complain kiya.care wale 18 september tak paisa amazon pay balance me bhejne ko bola tha.
                Return pickup[protected]

                My account- amazon pay balance

                Sep 21, 2019
                Updated by Rajeev Ranjan Rajak
                Amazon ke tarf se mujhe mera amazon pay balance me Rs 999 add ho gya hai.21 september 12:14 pm tak.mai chahta hu ki mera complain samapt kar diya jaye.

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                  T
                  Tara kumar mishra
                  from Mumbai, Maharashtra
                  Sep 20, 2019
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                  As per told me amzon that they provided me refund with return reference no. Of #[protected] and #[protected]on date of 2sept 19 and 13sept 2019 respectively. But unfortunately not credited in sbi account. I tried many times with bank as well as amazon. The bank need utr no to process but amazon is not providing the appropriate detail.
                  Why you are not providing utr no. And i got mail from sbi upi that the amount of 287 rs which amazon sent me on 2nd sept have send again to amazon on 10th september.
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                    M
                    Manish Saha
                    from Mumbai, Maharashtra
                    Sep 20, 2019
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                    Address: Bank of india,Babupeth branch,Chandrapur,Maharashtra., Chandrapur, Maharashtra, 442401

                    My name is manish mahadev saha. Its been more than 20 days now amazon initiated the refund of 190 rupees to my bank account no - [protected] of bank of india, babupeth branch, chandrapur on 28/08/2019. But the amount is not reflected to my bank account till now.
                    The refund reference no[protected].
                    Below i attached the screenshot for your concern. Thank you.
                    +1 photos
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                      S
                      Sanjayaaa
                      from Mumbai, Maharashtra
                      Sep 19, 2019
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                      Dear sir,
                      I was order an item since 30/08/2019 and the product is too long for the delivered so i cancel the order in 31/08/2019. The amount of the product price is 385 rupees That was deducted from my account and still not reflected in my account yet.

                      Soo please help me sir.
                      How can i got my money. I want to refund my money in my bank account.
                      +1 photos
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                        W
                        Wasim Quazi
                        from Mumbai, Maharashtra
                        Sep 19, 2019
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                        Address: (Kindly Send the Courier At This Address ) Name: HR TEAM Address : T-361, 6th Floor, Tower No. 8, ITC Park,CBD Belapur, Navi Mumbai 400614, Mumbai City, Maharashtra, 400614

                        I got link from my friends I have filled it with information like name, vehicle number, address then got a message from them to send the document like Raashan card xeroz, voter ID, Aadhar card, Light bill, pan card then I have download the offer letter from Recived link I have send it to the given address and I have message the courier tracking number to them they demanded the security deposit 4700/Rs with condition like I will get confirmation letter
                        Please help me
                        +6 photos
                        Amazon India customer support has been notified about the posted complaint.
                        Sep 19, 2019
                        Updated by Wasim Quazi
                        Dear Friend, As Per Our Amazon Letter Of Terms And Conditions, You Have Not Deposited Your Security Amount, For This We Are Canceling Your Confirmed Job Request.

                        Today I have Recived this message
                        If You Want To Do A Delivery Boy Job In Amazon, Then You Have To Submit A Security Amount. If You Are Willing To Deposit A Security Amount, Please SMS. Type BYJTA Space YES Send To [protected]
                        Sep 19, 2019
                        Updated by Wasim Quazi
                        My Profesional courier delivery service tracking number is NND754807
                        From Nanded
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                          R
                          Raya Debbarma
                          from Khawhai, Mizoram
                          Sep 19, 2019
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                          I purchased a product on amazon by a seller named wsstore amounting of 1189 and the seller claims to have processed my refund on 2019/07/29 but upto this date i haven't received any refund. I tried to file dispute charge on visiting bank but they are asking for transaction id and a lot more information which iam not provided with, the seller only gave me reference no for transaction but the bank says it won't work. Neither the seller or amazon nor the bank is talking action which is causing me problem to get my refund back. On similar to this case i purchased a product on amazon by a seller called aspire collection on 2018/11/30 amounting 452.41 and even after months to this date, i haven't received any refund and their reference transaction code no is not accepted by the bank.
                          The sbi customer care don't receive my calls, cut on receiving or talk hastily. I'm in need of serious help if you guys can help me i would be really thankful.
                          In need of serious help.
                          Help will be really appreciated.
                          Thanks you.
                          Amazon India customer support has been notified about the posted complaint.
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                            Pooja Thadani
                            from Thasra, Gujarat
                            Sep 19, 2019
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                            amazon fire tv stick

                            Address: Gate no.1 seepz Andheri East mumbai, Opp.kotak atm, Opposite kotak, Mumbai City, Maharashtra, 400096

                            I had ordered amazon fire tv stick which i received on 11 the september 2019 but that was a faulty piece.. On 12 after all the troubleshooting steps the agent ganesh told me that we need to make a replacement i agreed but he said that once the pickup was done the new amazon stick would be delivered within 24 hours as it was falling on a saturday and i was out of station till wednesday i requested them if they could deliver on thursday but...
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                            SinhaAlokKumar
                            from Mumbai, Maharashtra
                            Sep 19, 2019
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                            Dear sir/Madam,
                            Good evening,
                            In ref to subject, I would like to inform that since June 2019 Amazon India is auto deducting 12.99 USD from my credit card account.
                            However, I had not subscribed this service.
                            In this concern I had done conversations with their representatives many times.
                            According to them no such subscribed by me in my account.
                            Every time they assure that since next month it will not be happened. But it's still continue till this month.
                            Thanking you in anticipation of your kind support.
                            With kind Regards

                            ALOK KUMAR SINHA
                            OBEETEE PVT LTD
                            BISUNDERPUR, CIVIL LINES,
                            MIRZAPUR-231 001 (U.P.)
                            Contact no.+91 [protected] /[protected]
                            Amazon India customer support has been notified about the posted complaint.
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                              namitac
                              from Pedana, Andhra Pradesh
                              Sep 20, 2019
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                              Address: 403706
                              Website: amazon.in

                              While placing order the product didn't specified that it is not returnable. The product is not authentic, the name of the seller or manufacturer nor the company name is printed on the product as per indian guidelines. Now when i tried to return the same they are showing it is not returnable. the product was received on 16 September 2019. It is the worst product i have ever bought. It destroys your skin completely. Make sure to remove this product and stop cheating consumers. I request a return and refund of the same.
                              Amazon India customer support has been notified about the posted complaint.
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                                T
                                Tania Parven
                                from Bengaluru, Karnataka
                                Sep 19, 2019
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                                Address: Bangalore, 560063
                                Website: Amazon.com India

                                I parched one mobile accessory product amount of rs/-549 from amazon, and i initiated return after 2 days, they took the return now more than10 days over but i still not get my refund of that money, they told they processed the refund on 11.9.2019 but still it’s not reflecting in my account, as per their process they should refund it by last week, please solve my issues about this refund as soon as possible as amazon is not helping me now
                                +1 photos
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                                  R
                                  Rajeshrvsj
                                  Sep 19, 2019
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                                  I bought samsung galaxy m40 from amazon india website when i was in india in august 19. As soon as i received the mobile i traveled to australia without testing the mobile.
                                  However when i tested for the first time in australia, it shows the mobile is locked.
                                  The advertisement doesn't show any information regarding the mobile lock.
                                  When i tried to reach amazon india, they are so rude to help the customer and said they are not responsible afree 10days of delivery.
                                  I have ordered few more items and the quality of the product is not good at all.

                                  I have all the doubts with amazon india as they are not sending the products which they publish in advertisement.

                                  Through this forum i want to complaint on amazon for their irresponsibility in publishing wrong advertisement.
                                  Amazon India customer support has been notified about the posted complaint.
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                                    harsha2982
                                    from Tanuku, Andhra Pradesh
                                    Sep 19, 2019
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                                    Address: BOMMALA VEDHI NEAR TO VANI BANK, West Godavari, Andhra Pradesh

                                    Hai i m harsh i order power bank in amazon complaint was regarding towards the courier boy he calls me on 18sep afternoon that time i'm in little busy work didn't attend call evening i called again and i asked him 2maro bring that item very recklessly saying we are getting pressures from amazon i cant to bring u 2maro and he was scolding me not all giving respect towards customer i said tell me u r name he was saying come to office and talk with me i stayed at many cities i never saw like this is the 1st time i saw amazon shame to take like this person i[censored] take any action on that person then he changes he was simply saying go and complaint i don't care and he was saying because o[censored] i cant come to u r house very vulgar language there not giving perfect intimation also very bad service i[censored] encourage like this kind of people i will never buy in amazon
                                    Amazon please take an action to that person and if possible and return my product

                                    His name was vijay kumar cell [protected]
                                    City: tanuku
                                    West godavari
                                    Amazon India customer support has been notified about the posted complaint.
                                    Sep 19, 2019
                                    Updated by harsha2982
                                    i just saw now with out my perior intimation he return my product tracking id:[protected]
                                    Sep 19, 2019
                                    Updated by harsha2982
                                    atleast i didnot see my product how can the courier boy return
                                    this is the sevice amazon giving to the customer super even they didnot ask me y u r returning
                                    Sir i had purchesed mi a2 mobile on 13/08/19 with order no[protected]. i had made payment through hdfc card policy was 5% cash back on payment . but not received cash back till date please provide me thanks. my contact no is [protected].
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                                      Djcaindia
                                      from Churu, Rajasthan
                                      Sep 18, 2019
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                                      Resolved

                                      Address: Jaipur, Rajasthan, 302020

                                      I have ordered on urban clap by paying from Amazon pay with the offer of 20% cashback on 25july 2019. But till now I have not received my cashback. I have contacted to Amazon customer service around 6 to 7 time. Everytime they said me that your amt will be received in 3 to 4 working days. It's almost 2 months completed but I have not received my cashback.
                                      +5 photos
                                      Sep 21, 2019
                                      Complaint marked as Resolved 
                                      I have not received any update on my issue.
                                      Amazon India customer support has been notified about the posted complaint.
                                      Sep 20, 2019
                                      Updated by Djcaindia
                                      I have not received any update on this complaint. Please update me what is the status of this ?
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