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Amazon India Complaints & Reviews

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Last updated May 20, 2024
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Amazon India reviews & complaints page 401

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S
shalini.kumari
from Mumbai, Maharashtra
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complaint regarding two aheli rakhi booked on 30th july 2019

This complain is regarding two aheli brand rakhi which i had booked on 30 july 2019 and 31st july 2019 for pune and kolkatta location respectively. My bookings was 15 days before the festival rakshabandhan, which is an appropriate time for any product to get delivered to the desired location. But as per the mentioned delivery dates earlier that was between 5th to 9th august 2019 but as per the details it didnt got delivered. I had waited...
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I made a payment of 1000 rupees from my state bank of india account to beneficiary account through amazon pay upi on 5 july 2019. After making upi payment money deducted from my sbi account instantly but and the transaction status shows successful but money not credited or reflected in beneficiaries central bank account. I contacted both amazon pay upi support team and state bank of india customer service but of no response. Both blame each...
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Narendra Solanki 11
from Mumbai, Maharashtra
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muscleblaze super gainer xxl 3kg chocolate. refund has not credit

Address:100, Chaudhary thok, Agra, Uttar Pradesh, 283105

I had ordered muscleblaze super gainer xxl 3kg. Which was empty box i got.
On 3 aug 2019 my refund has been initiated in my canera bank account. The reference number for the refund is hsbcn[protected]. But by mistake i give a one digit of account no. Write wrong.[protected] now untill my refund has not credit in my right account no.[protected]. Pls take a immediately....
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Narayanan Govindaraju
from Mumbai, Maharashtra
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marked as delivered and not received - fraud

Address:600037

Order #[protected]
Order placed : 10 august 2019
It was marked as delivered sunday package was handed directly to the customer. Signed by: narayanan govindaraju.

But, i never received the package and didn't signed. It is clear case of fraud since it was marked as signed by me.

No proper response from call center. It is more than getting the refund, i am bothered about the marked as signed...
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P
Pranjal Suhane
from Delhi, Delhi
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product not delivered but showing delivered by amazon

Address:483501
Website:amazon.in

Hello, i have ordered a fitness band from amazon with online payment and showing to arrive on 12 august, but it is showing delivered by amazon and i have not received the product and any call from delivery agent for collecting product. This is misuse of my online payment done by me. Kindly solve the issue and deliver the product with full refund also. I have face lots of problems in getting this. Value is 1000 rs....
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R
Rjpathak
from Kanpur, Uttar Pradesh
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I got scratched and look like used blaupunkt tower speaker

Address:39A Satyam enclave roza Jalalpur near by Rama Devi international school., Ghaziabad, Uttar Pradesh, 201009

This is to inform you that i have purchased this product by amazon on 5/8/2019 however after got this product and unboxing this product we got some scratches front of the panel and some scratches back side. Its looks like the product already used by other.

I purchse the product form the amazon because of trust online shopping site however there is many shipping site but i only buy products from amazon. But even after this,...
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S
Shivanshu Vyas
from Mumbai, Maharashtra
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wrong item delivered and no return policy

Address:Chandigarh, Punjab, 160101

Hi,

I ordered tampered glass for my honor play mobile, but the product delivered is wrong. It is for some other mobile. When i tried going for a replacement, but there seems to be no replacement for this product.
It is very unprofessional for such a big website to deliver a wrong product and then not even replace it with the right one.
Request you to please help with this soon
Please find below the order...
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S
sanjeevkdelhi
from Gurgaon, Haryana
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product not received but status show delivered

Address:New Delhi, Delhi, 110034

I ordered iphone adapter wire on 07-aug-2019 and delivery date show on 12-aug-2019.
12-aug-2019 status show delivered but till 12-aug-2019 not received this product.
Totally fraud... And when i contacted with amazon they said that its fault of delivery person.. Then i said give my refund if failed to delivery on time the amazon said as our policy refund after 5 days...
Online fraud...
Why suffer customer if fault...
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V
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amazon basic washing machine

I ordered an amazon basic washing machine 6.5 Kg Top load fully automatic on July 15, 2019, and it got installed on 19th July 2019.
Now we face a problem in the washing machine, while the machine spin, we find that the noise is loud and the drum is getting hit by the side of the machine.
Raised a service ticket through portal chat, customer call center and via email too, but there is no proper response from them. I am following...
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P
Priyaprakaah
from Mumbai, Maharashtra
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cash back scan

Address:No 21,AMEER REGENCY,S1 BALAJI NAGAR,2ND,ST,ROYAPETTAH., Chennai, Tamil Nadu, 600014

Had ordered an oppo K3 64 gb from amazon and there was cashback of rs.1000 through amazon pay. and they gave me that cashback also, then I decided to order 128gb so I cancelled pervious order which was I paid 15490, then I recivied msg that your refund amt was initiated amt 14490 they deducted my cash back, what happened to my next order cash back....
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T
Tom Reed
from Delhi, Delhi
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muscletech whey protein

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased a Muscletech whey protein from Amazon worth 5000rs the packed was opened and there was wheat flour inside it when I asked for the refund they are not picking up the product and cancelling the request I have also sent numerous Emails regarding the same no response. Please help...
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தளபதி இரத்தினம்
from Chennai, Tamil Nadu
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wd my passport 4 tb

Address:33/102,ismail gound,lloyds road,triplicane, Chennai, Tamil Nadu, 600005

On 5th august 2019 i was order 4tb harddisk in amazon..
order no:[protected].which shows the quarantee delever on 7th august 2019 evening 9pm.that day i didnt recive the order, but that amazon app shows that order was deliverd..iam very desperate and call customer care ..amazon represent said that was scanning error, will sort out your problem shortly u will get your order by tomorrow.i was waiting for next day but there is...
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K
Kavita R. Vishwakarma
from Delhi, Delhi
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charged extra money

Address:Mumbai City, Maharashtra

I have ordered baby pants diapers worth rupees 485 on friday and my payment method was pay on delivery. Agent took 500 rupees note from me instead of return 15 rupees he told me balance amount will be add to your account. But i didn't receive any amt.
My product description:
Arriving early: supples baby pants diapers,... Will be delivered by amzagent ([protected] pin 4753). Pay rs.485 by cash/card....
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K
Kunzang Choskit
from Delhi, Delhi
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complaint regarding refund.

I had ordered some products of rs.2773/-from amazon that i have to cancel because they asked for revise payment. And after some minutes when i ordered some products for rs.2150/- (After some edits and did payment for them). At that moment i got two different messages that's they had debited my previous cancelled products money also.
And it's been 11 days and my money is not reflected back in my account till now.
And the *refund...
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Dear sir,
I booked a mobile (Nokia5) online at offer price rs. 6299.00 through amazon india co. Vide order no.[protected] on 09aug2019. It has been dispatched on same day vide tracking no.[protected] & informed that will be delivered by 11aug 2019. But my order has been cancelled on 11aug 19 without any prior information & my mandate also without any specific reason. I have been informed on 12 aug 19 when sale on offer...
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K
karthik vedula
from Mumbai, Maharashtra
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product is not delivered in time

Address:530028

Hi on 9th August evening amazon delivery boy call me and said that he will going to deliver the product on Saturday 10th August but till today 12th of August I have not received the product. And delivery status is displayed as "Delivery Attempted"
What your cheating people this a very bad service provided by amazon.
Regards
Karthik Vedula...
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G
Gowry Janakiram
from Amalapuram, Andhra Pradesh
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moto g7

Address:B1, VASANTH APARTMENTS, 12 VENKATRAMAN STREET, 600011

I have placed order for exchange offer purchase of motog7 mobile vide order no.[protected] on 12/8/19. I received a mail stating payment declined and in order to avoid order cancellation make revise payment and subsequently i made payment. Again i received msg payment failed. How many days it will take to get the payment back to my account....
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J
Jose Jojo
from Mumbai, Maharashtra
Oct 6, 2021
This thread was updated on Oct 6, 2021
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refund scam

Address:108, block b,Bhadra Brookfield Appartment, Brookfield, bangalore, Bangalore, Karnataka, 560037

I had ordered an oppo k3 from amazon and there was an assured cashback of rs.1000 through amazon pay. Amazon is not responding to any queries or mails sent to them. This a scam because they are not willing to take the product back as well.

There are many customers facing the same issue and amazon is behaving indifferent to all queries. Please look into this because the phone was sold of in the first day and if they scammed...
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J
Jay Ajudiya
from Ahmedabad, Gujarat
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they are not approving my return

They have contacted me and said me to return the wrongly delivered product, but they are not submitting tge return request so courier boy is not accepting the product and then i contact again to the amazon they said they can't help me. They are doing wrong and wasting my time also. From last 15-20 days they have really wasted my time and not helped me even i am saying i have receipt of wrong product they have sent....
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Address:Ranga Reddy, Andhra Pradesh, 500049

Order cancelled as some product got damaged in the transit even without informing
I ordered some pantry items on amazon india during the sale
The status got confirmed and i even paid for the order
The after 2 days the status showed as returning to seller without any call or intimation
Then i contacted customer care, first time the customer service representative told me that they are not sure of reason and gave...
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