Amazon India Complaints & Reviews

Order#[protected] / ordered product 23rd july and product not delivered till date. We call them 3-4 times and they give no resolution and they ask for time again and again. Product was ordered as gift of birthday of family member. Neither they were aware what to do if vendor is not dispatching product nor they are arranging it from any other vendor. Every time false commitment from amazon india service team asking for time.

Dear all,
I would like to inform you that my name is deepak kumar.
My register mobile number is [protected]. Today between 03:00 pm, i call to your amazon customer care number[protected] regarding unblock my amazon account & after that my call pick up by mr. Rishi he inform his designation is csa and hi is from pune. I side demanding to him that i want to talk with his senior. But he clearly denied me & also he inform me that me just time pass with him after that he disconnect my call hence me very frustrated for your agent solution's kindly check & take the action agent against as per terms & regulation.

Regards,
Deepak kumar

I ordered 1 suit and amazon cancelled it by themsef, now not giving return
After hundreds of follow ups still no response recieved and they are just harrassing.

They keep saying will give will give

Its being very hectic now, i would have got atleast interest on my money not sure what make amazon lured with 1009 rs

Cheap

Please help

Order id :[protected] (1009 rs)
Email id - webmail. [protected]@gmail.com
Mobile no - [protected]

I have ordered some stuff from Amazon and returned them as well, so I haven't get my refund money till now, I contact Amazon and SBI regarding for the same they didn't respond me, but Amazon provided me the reference no of refund money #[protected]
Now I want to claim or file chart distribute as soon as possible. Please refund my money.

The worst, idiotic and stupid service I have ever seen from Amazon India. This response that I got from them was ridiculous. I think they've started fooling customer these days. I have placed an order MI band 3 (black) and not received that yet but they claim that they've delivered it to the right address and they will not take any action even if I didn't receive it
order id:[protected]
I'm attaching a picture which tells that order has been delivered on 21st august. But I never received it.
I've talked with customer care executive on 26th August and they said, the order will be delivered next week. and when I called them this week, they're saying that sorry according to us it's delivered at right place. Now my only question as a customer is that if you're a customer, will you ever be satisfied with this? What is my mistake? I can give it a try to understand that sometimes order gets delivered to false address but Can't you give refund or at least place return and get it back from the same place where you delivered? I request a refund on this or they deliver a product

I purchased a Whirlpool refrigerator from Amazon India. On the next day, there was an issue with the cooling. On Amazon India's instruction we called the Whirlpool service engineer, who inspected the refrigerator and noticed a manufacturing defect and asked us to get it replaced. We informed Amazon, who promised a replacement within 24 hours. We furnish all necessary documents i.e. service engineer's report, copy of the bill and pictures of the defected refrigerator to Amazon, but haven't received any response.

Vijay Karande

[protected] / [protected]@gmail.com

This message is regarding the issue that I have faced recently with amazon.com
I have ordered a canon Eos 1300D dslr camera with order id[protected] 25 August 2019.
the product is not delivered by amazon to me and the item is missing in my box.
when I have register complained to amazon customer care and he said to me that give me five days to check and we will refund or replace your order . after five days I call to customer support person to tell me that I can not replace your item. I am a valuable customer of amazon and I have two accounts on amazon. I have ordered 5 lack plus rupees product for both accounts till now.
it is very unfair to me where is my order. I have paid to you the total amount of my order.
I think that Amazon is a good website and has a very big name in the market to buy the product but I was Wrong it is very bad to buy and I have felt a very bad experience with you .you are destroying your name with doing this type of things.
first time I had this issue with you after order 5 lack rupees plus product.

I ordered trekking shoes from amazon.in and the size did not fit me. The shoes i received was in a bubble wrap without a box. Now i wanted to return the package but the pick up boy won't take it back saying that the box is missing. I spoke to the customer service but they kept saying that the package will get picked up tomorrow guaranteed. And they kept creating the return request but but each time the pick up boy kept on cancelling the return request saying that he needs a box. A box that i never recieved. How the hell am i supposed to give them something that i never recieved. They are trying to sell me these shoes forcefully. I really dont know what to do now.

Order date-20-aug-2019
Order #[protected]
Order total-23, 106.01 (1 item)

As promised by amazon.in of 20 aug, instant discount of 10% using indusiand bank credit card emi transaction.
I applied my indusland bank credit card to avail that discount but didn't see discount amount.
I called customer care on same day (20-aug)
And they told i can go ahead and order, post 3-4 hours i will be getting my discount amount.
I did same and not got till now.
It's been 11 days to follow with amazon but solution provided yet.
They always says you were eligible of this discount so you should get but further that no update until i reach them again.

Payment made via indian bank debit card and payment is sucess and the transaction failed.. And amazon says they refunded but i haven't received the payment still now.. I have contacted indian banks branch but they say nothing can be found from the referance number amazon sent..
Amazon order i'd:[protected]
Payment of 99rs
Refund referance number: 171290
Amazon mail : [protected]@gmail.com

Since i have requested amazon india to yranfer my amazon pay balance to my bank account.
Since last 10 days there are saying it will be done within 24hrs
Always when i call them they put the call on hold for long time and al last say that there is no such request regarding transfer of my pay balance.
Every time they say that they are launching tt by which they will tranfer but this is day 11 still i haven't received my refund...

First they sent me a defective piece, which was delayed for 3 days. First they where not ready to take back the phone. They confuses the customer regarding the return. They then refunded the money in amazon pay balance and shows the delivery date to be a week ahead. Contacting the service center about the long gap of delivery, the executive said to cancel and reorder. It was today and now i got no refund and they say it will take 3 days to get my money back. See i had been running behind this for more than a week. They do not even clearly mention their policy,.

Since i have requested amazon india to yranfer my amazon pay balance to my bank account.
Since last 10 days there are saying it will be done within 24hrs
Always when i call them they put the call on hold for long time and al last say that there is no such request regarding transfer of my pay balance.
Every time they say that they are launching tt by which they will tranfer but this is day 11 still i haven't received my refund...

I booked a products from amazon before last month. Unexpectedly the order were cancelled because of there problem carrier could not locate and another product were also replaced and refunded amount does not reflect on my account. Total amount i need to get back is 1148/- and the transaction reference number is 311491 and my bank is state bank of india. Kindly take an attention to my problem. Thankyou

Hello,

i recently ordered a BlueStar Window A-C and it cannot be installed. Despite speaking to your very rude officers, they refused to take it back and offer a full refund. If the matter is not settled, I shall be taking legal action in the consumer court and various online forums.

Regards,
Vijay

I have ordered Pantry items in Amazon on 04.08.19 for Rs.14476.55. My order got cancelled even though money has been debitted from my Credit card. I was told that my refund will be done in 5 working days. But still on 01.09.19 i have not received my money. Amazon customer care is now asking me to contact bank customer care.

I am nagaraj, on 25/8/19 couple of jio recharge (Of 99rs, 69 debited from axis as i used 30rs amzon pay balance) attempts were failed, my axis account debited twice & only one of them has been refunded.
When i contacted amazon regarding this, they confirmed me that the other pending refund amount will be refunded by evening but i didn't get my refund amount.

Issue 2:
Order #:
[protected]
Today the delivery boy is claiming that only one of the item has been paid, the other one is cod product (Though both the items have been paid through my axis debit)
We got only 1 product, he refused to deliver the other product as he was demanding to pay for that.

I've attached the screenshot of all 3 payments by axis.

Plz contact
[protected]@gmail.com
[protected]

I have buy a smartphone from amazon india online on 30 august 2019 and 31 august 2019 i found that the mobile phone operating system is not comfortable for me, so i contact the company and offer the return /refund the mobile phone but company person told to me that our company have not any return /refund policy. I shocked that how can possible a custmer with out physically check the item, buy only on site display and company had no return policy.

This is to inform you that i ordered titan raga watch order #[protected] and i received a packet with missing watch inside the box also the packet is damage at the time of deliver so i called delivery boy but that time he left.
So i raised a concern to amazon c. C.
But now as i checked with team they are denied to do anything on this.
I want my refund.

This is to inform you that i ordered titan raga watch order #[protected] and i received a packet with missing watch inside the box also the packet is damage at the time of deliver so i called delivery boy but that time he left.
So i raised a concern to amazon c. C.
But now as i checked with team they are denied to do anything on this. I want my refund