Amazon India Complaints & Reviews

Dear sir,
I was order an item since 30/08/2019 and the product is too long for the delivered so i cancel the order in 31/08/2019. The amount of the product price is 385 rupees That was deducted from my account and still not reflected in my account yet.

Soo please help me sir.
How can i got my money. I want to refund my money in my bank account.

I got link from my friends I have filled it with information like name, vehicle number, address then got a message from them to send the document like Raashan card xeroz, voter ID, Aadhar card, Light bill, pan card then I have download the offer letter from Recived link I have send it to the given address and I have message the courier tracking number to them they demanded the security deposit 4700/Rs with condition like I will get confirmation letter
Please help me

I purchased a product on amazon by a seller named wsstore amounting of 1189 and the seller claims to have processed my refund on 2019/07/29 but upto this date i haven't received any refund. I tried to file dispute charge on visiting bank but they are asking for transaction id and a lot more information which iam not provided with, the seller only gave me reference no for transaction but the bank says it won't work. Neither the seller or amazon nor the bank is talking action which is causing me problem to get my refund back. On similar to this case i purchased a product on amazon by a seller called aspire collection on 2018/11/30 amounting 452.41 and even after months to this date, i haven't received any refund and their reference transaction code no is not accepted by the bank.
The sbi customer care don't receive my calls, cut on receiving or talk hastily. I'm in need of serious help if you guys can help me i would be really thankful.
In need of serious help.
Help will be really appreciated.
Thanks you.

I had ordered amazon fire tv stick which i received on 11 the september 2019 but that was a faulty piece.. On 12 after all the troubleshooting steps the agent ganesh told me that we need to make a replacement i agreed but he said that once the pickup was done the new amazon stick would be delivered within 24 hours as it was falling on a saturday and i was out of station till wednesday i requested them if they could deliver on thursday but...

Dear sir/Madam,
Good evening,
In ref to subject, I would like to inform that since June 2019 Amazon India is auto deducting 12.99 USD from my credit card account.
However, I had not subscribed this service.
In this concern I had done conversations with their representatives many times.
According to them no such subscribed by me in my account.
Every time they assure that since next month it will not be happened. But it's still continue till this month.
Thanking you in anticipation of your kind support.
With kind Regards

ALOK KUMAR SINHA
OBEETEE PVT LTD
BISUNDERPUR, CIVIL LINES,
MIRZAPUR-231 001 (U.P.)
Contact no.+91 [protected] /[protected]

While placing order the product didn't specified that it is not returnable. The product is not authentic, the name of the seller or manufacturer nor the company name is printed on the product as per indian guidelines. Now when i tried to return the same they are showing it is not returnable. the product was received on 16 September 2019. It is the worst product i have ever bought. It destroys your skin completely. Make sure to remove this product and stop cheating consumers. I request a return and refund of the same.

I parched one mobile accessory product amount of rs/-549 from amazon, and i initiated return after 2 days, they took the return now more than10 days over but i still not get my refund of that money, they told they processed the refund on 11.9.2019 but still it’s not reflecting in my account, as per their process they should refund it by last week, please solve my issues about this refund as soon as possible as amazon is not helping me now

I bought samsung galaxy m40 from amazon india website when i was in india in august 19. As soon as i received the mobile i traveled to australia without testing the mobile.
However when i tested for the first time in australia, it shows the mobile is locked.
The advertisement doesn't show any information regarding the mobile lock.
When i tried to reach amazon india, they are so rude to help the customer and said they are not responsible afree 10days of delivery.
I have ordered few more items and the quality of the product is not good at all.

I have all the doubts with amazon india as they are not sending the products which they publish in advertisement.

Through this forum i want to complaint on amazon for their irresponsibility in publishing wrong advertisement.

Hai i m harsh i order power bank in amazon complaint was regarding towards the courier boy he calls me on 18sep afternoon that time i'm in little busy work didn't attend call evening i called again and i asked him 2maro bring that item very recklessly saying we are getting pressures from amazon i cant to bring u 2maro and he was scolding me not all giving respect towards customer i said tell me u r name he was saying come to office and talk with me i stayed at many cities i never saw like this is the 1st time i saw amazon shame to take like this person i[censored] take any action on that person then he changes he was simply saying go and complaint i don't care and he was saying because o[censored] i cant come to u r house very vulgar language there not giving perfect intimation also very bad service i[censored] encourage like this kind of people i will never buy in amazon
Amazon please take an action to that person and if possible and return my product

His name was vijay kumar cell [protected]
City: tanuku
West godavari

I have ordered on urban clap by paying from Amazon pay with the offer of 20% cashback on 25july 2019. But till now I have not received my cashback. I have contacted to Amazon customer service around 6 to 7 time. Everytime they said me that your amt will be received in 3 to 4 working days. It's almost 2 months completed but I have not received my cashback.

Decoration item for birthday order no.[protected] was defected and was total waste of money.. The letters of words are missing which has become a spoil spot.. Please do take this into consederation and please try to refund as soon aa possible... This cheap quality and missing items were never expected of amazon.. Take reliable action before we take any strict action.. Thank you

This is regarding my recent purchase with samsung. I am planning to shift in a new house and i bought three 1.5 ton 3 star ac and 55' 4k uhd smart tv from amazon which were delivered in last week of july 2019. Due to sudden family engagement, i had to leave town and i came back on 06 sep 2019.

On 07 sep 2019, i registered the installation request and on 08 sep 2019, installation executive visited my place and installed two ac's. But when they opened the third ac they found that the product is mismatched, meaning thereby, indoor unit of ac is of samsung 1 ton 5 star and outdoor unit is of 1.5 ton 3 star.

I called amazon and they requested me to submit samsung jon sheet as a proof of evidence of mismatched units. I collected the job sheet from samsung and send it to amazon.

Suddenly, amazon changed their statement and denied to exchange the product. And requested m eto bare the loss of rs 40, 000 rupees

Dear concerned,

I was sold a faulty mobile handset by Amazon, which has crossed the 10 days replacement window. Upon approaching the authorized service centre i was told that it in an out of warranty product and they denied any service within the warranty period. Amazon is demanding a " Service denial letter" from me. The service centre has already given them in writing as to why they can't provide any service . According to Amazon this information is nor sufficient for them to initiate the refund. They are demanding that i visit another service centre to get a proper formatted service denial letter.

Pls note that it is not possible for me to run pillar to post for no reason. They are simply playing games with me. Attached email details escalated to amazon authorities.

Kindly help to resolve this matter and recover the handset amount.

Regards
Veronica

I hav e ordered automo care tm, anti puncture gel ant ytre coolant worth of 450rd
Order date 05/9/19
Order id[protected]
Order delivery date was 15-9-19 so i call amazon and amazon customer care provide another date 18-5-19 ane told me that on this day product will come or else will refund my amount but now i m calling amazon care they told me they will not give refund in amazon pay account dont even buy product form this ridiculis websites amazon and there fake sellers

I have requested for refund but the refund is not processed for the order no the item is[protected] and amount is 506. The costumer executive not solving my issues and said its you problem we have no responsibility of this. Amazon representative told me that we cant do anything for this refund we already refunded your amount but it is not reflected in to my account and they told me that your refund is initiated on 16th of august but still i have not received it.

Sir i ordered fastrack watch from amazon and at the same day i cancelled it.. I paid through mobikwik upi id.. Amazon refund my amount but not credited to my state bank account.. Amazon provide me refund reference #[protected].. Please check and provide my refund..

Sir
With due respect i am himansu mauli srichandan kindly inform to u that i had credited balance in amazon pay. I want to transfer this money from amazon to my pnb account. But in case amazon has already started the refund and send the money to my bank account but it hasn't credited yet. And also the pnb customer doesn't file a complain.
So regarding this i want help for getting my money back.

I had ordered moto g7 from amazon but they have delivered moto g7 power with local items in it i had returned but they have not refunded the amount and it has been 8 days still i haven't received my refund amount i have been calling them since then first they said they will provide within 2 days then they said me to wait till 13th of september and again said me to wait till 16th of september and yesterday i had called they said me to wait till 17th night 12 am but still have got any response or my refund

I have purchased helmet from amazon on[protected] by making payment of 12, 999.00 through indian bank debit card. I have returned the item and amazon initiated refund on[protected] with refund reference number of[protected]. They even shared transaction id on my request -03om3osf0000k00r94aj. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

Amazon.in
Tue, sep 10, 7:34 pm (7 days ago)
To me

Hello,

Your refund of rs.12999.00 has been processed successfully on[protected]. The amount should reflect in your account by 9/16/2019.

The authorization code (Refund reference number) for the transaction is 03om3osf0000k00r94aj.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon.

Sir i returned my wrist watch at 18 august but i did not get my return money after then they send me an email saying that return process is completed with a unique refrence no[protected]. But i did not get any message from my bank related to return money then i talked with amezon customer care they said that we have done all process from here and talk to your branch so i went to my branch they said that we can not do anythingh they suggest me to update my passbook to conform return money. Then i again talked with amezon they (Amezon) suggested me to talk with sbi customer care then i talked with sbi customer care they said that you should charge a dispute form then i come here.. Please sir help me i am a student... Thank u sir