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Amazon India Complaints & Reviews

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Last updated May 12, 2024
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Amazon India reviews & complaints page 407

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A
ankittandon10
from Samalkha, Haryana
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product ordered but not delivered

Address:New Delhi, Delhi, 110018

I placed two orders from Amazon.in on 25th and 27th July but none of the products got delivered however status was showing it's on the way but delivery attempt wasn't made and both the products were sent back to the seller. I called the customer support team to raise the issue and re-deliver the products since I didn't any item or order. The representative took time and said there was some technical error in price hence order has been rejected...
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R
RahulSardana
from Gurgaon, Haryana
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samsung phone received instead of oneplus 7 pro

I have been following up from amazon for more than 15 days now, i have received samsung not working phone in one plus 7 pro. I did everything they asked from, provide photos and everything. My 53 thousand are at stake here now there are saying that they can't do anything.

I can't bear that big amount of money, after 7 days of investigation they are saying that there is nothing wrong at their end. Are they doing their business...
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V
Vineeth Suddarasi
from Ongole, Andhra Pradesh
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refund not processed vineeth suddarasi

Address:12-172, N H Wada , Srikalahasti, CHittoor District, AP, Chittoor, Andhra Pradesh, 517644

A/c no : [protected]
Name: vineeth suddarasi
Amount :1760
Date of transaction:[protected]
Online shopping : amazon.in
Refund reference number:[protected]

Refund not returned to my account

I made a transaction on 18072019 with atm card in amazon.in website. Transaction failure amount debited from my account. I contacted the amazon customer service. They intiated the refund with...
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M
maanyachethan
from Bengaluru, Karnataka
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refund of my order cancelled by amazon itself

Address:101/b 4th cross 8th main Shanthi marga siddartha layout, Mysore, Karnataka, 570011

I have ordered a laptop on 15th july 2019 and money was deducted and i have the order no[protected] but on 17th july 2019 i have received a message said order cancelled and money will be refunded. But still now there is no messages regarding the payment pls update me with refund status....
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B
bhaskar pahuja
from Delhi, Delhi
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defective washing machine

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am copying full complaint that i have written to amazon india on there facebook page

Amazon india or should i call you thugs of india i ordered a washing machine on 17th of july brand name - amazon basics

Ordered with a thinking amazon brand but my order changed into a disaster when i receive that product from first day of working it was turbulating like crazy i ask your team to see what is the issue they...
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J
Jesang
from Bhuj, Gujarat
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online payment dot but nokia 150 not delivery to me

Address:370001

Mene 22 july 2019 ko nokia 150 mobile ka order dala hai aur payment bhi kardiya hai product ki expected delivery date 25 july 2019 thi lekin muje product aj tak 29 july 2019 tak nahi mila hai aur mere account me delivery status me deliverd poduct bata raha hai date of delivery 24 mene customer care me 3 bar call kar chuka hu aur wo pahle call paheli date mere ko bata 25 july tak apko finally mil jayega fir bole ke 28 jun rat ke 9 baje tak...
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H
Hareeshchinta
from Lucknow, Uttar Pradesh
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misinformation about the product

Address:Hyderabad, Andhra Pradesh, 500013

I ordered 3*lion seeded dates from amazon india pvt ltd, i received product on 27th july, i checked the dates package, it shows that it should be washed before eating, it's natural dates, they didn't share this information on the description page, after this i asked amazon prime that why they didn't share this information for customers, they are deceiving customers, they should refund my money as there is no information about product......
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S
shijukjohn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get refund for item I have ordered

Address:reliance hostel (b wing), amaan hills, cama road, near BMC office, 400058

Dear sir,
My name is shiju k john, i am a regular customer of amazon india. I have been using their service from 2015. Some times i have faced delivery problems and they have solved that. July 8th i have ordered 1 kg of cashew nut for my wife who has working in mumbai, and they have shipped that next day from vishakapattanam. And 11th july the item has arrived at bhivandi, maharashtra. This place is very near to the destination. But...
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S
Sarthak Kharbanda
from Satrikh, Uttar Pradesh
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nokia 105 not delivered to me

Address:247001

I had prepaid order send for my grandma but it wasn’t delivered to her and i haven’t received a single call regarding the delivery nor my grandma git any call for delivery and they just showed it delivered to the adress now unwilling to cooperate the order id was[protected]
When i talked to the company they were like we have delivered to the given adresss and now we cant do anything the delivery guy never even...
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A
AbbMishra
from Mumbai, Maharashtra
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apple adapter -12 w (product issue)

Address:House no 70 A,Block C ,sector 27 noi, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased apple adapter for my i-pad dated on 1st july by your website but product have quality issue within three days i have tried for refund but it could been sucessful after multiple attempt in your website no option are showing for refund or alternate.

I am regular user of amazon within this year i have purchased more then 70000 rs product but such kind of fradulent activity which is happening in your website so...
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Y
Ymn Bhakor
from Mumbai, Maharashtra
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I m complaining about return product money refund issue with amazon..

I bought watch on 2 Junefrom Amazon then I returned back to Amazon on 5 june. Picker came from company to pick watch after ppicking watch I couldn't get refund money ...it's been 2 month daily I contact to customer Care of Amazon they making excuses.. I have a screenshot proof of returning product.. they ask me mail this srcreenshot I mailed...
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S
Sid B
from New Delhi, Delhi
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never received the items. money not refunded.

Address:Service Road, Sector 31, 963, Gurgaon, Haryana, 122001

I ordered 3 items from amazon during the prime day sale. I recieved a message saying that 1 package with 3 items were delivered to your address. When i checked the package, there was only 1 item in the package and the other two were missing. So i called amazon, filed a complaint about the missing items and waited a few days for the investigation to complete, just like i was told to do by the representative i spoke to. After about 3 weeks,...
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S
Shivank Iyer
from Gurgaon, Haryana
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the product box is empty

Address:Gurgaon, Haryana, 122002

I have placed the order on 16th of july, 2019 of realme 3 (Dynamic black, 3gb ram, 32gb storage) which got delivered on 18th of july 2019 post which after opening the package i found that the box was empty and there was no mobile phone. After that, i contacted the amazon customer support where they said they have raised the complaint and it will be resolved till 24th of july. On contacting on 24 they said to wait till 26th on contacting on...
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R
Rajlmp
from Ludhiana, Punjab
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my account on hold please help me

Address:Lakhimpur Kheri, Uttar Pradesh, 262701

Amazon mobile number [protected]
Email - [protected]@gmail.com
Name - raj
Default address - behjam road near bajrang cycle store lakhimpur kheri (Up)
Pin code -262701
Sir, my amazon a/c without any reason on hold i calling to amazon customer care many times but every time tell me please wait for 24 hour my amazon account wallet have 700 rupess i want my money back please help me sir...
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A
ANANDHU AM
from Alappuzha, Kerala
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didn't get refund

Address:Thrissur, Kerala, 680001

I have cancelled one of my order on[protected]. And i got an message from amazon your refund was success. But when i checked my account i didn't get my money in my account. I have contacted with amazon personal through customer support but they gave me some random number ask me to solve the issue. They behave like they are not at all responsible for refund. Please go through the issue and solve the issue as soon as possible...
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S
Sanjoy khatua
from Delhi, Delhi
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fw: re: your amazon.in order # 406-0160200-6804366

Address:Jaraha village, 122003

Dear chitralekha,

Please look the below trail mail hope you are understand.

I want put a complain regarding my order id. #[protected]

I have purchased cellbell tempered glass 25days before still i'm not getting any cash back in my wallet, however already talked with your chat support executives but did not resolve the issue.

Please arrange the call back from higher escalation...
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G
guptha12
from Hyderabad, Telangana
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item not received

Address:502110

I have place an order on amazon on 15.07.2019 and payment done at the time of order. And i have a update from amazon in site on 20.07.2019 the product was delivered. I have conformed with my family membered they told item not received then i called to amazon executive gien complaint about this issue then he told me please wait up to 22.07.2019 item will be delivered with in time but item not received and status also not changed about the...
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L
Lee-Ayn Fernandes
from Mumbai, Maharashtra
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fridge

Address:Amazon India, Mumbai City, Maharashtra, 400052

I ordered a fridge from amazon india on 16th july 2019. I still haven’t received it. I have called the company 10 times and emailed them 10 times. Yet no resolution. Every time i connect with them they will assure me resolution within 24hours. Nothing happens. They delivery boy called twice with scruples messages. I informed amazon about it. Yet it continues. I am being mislead and haven’t received my product or even an honest answer...
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D
Dushyant009
from Mumbai, Maharashtra
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refund not credited in my bank account

Address:Vadodara, Gujarat, 390017

My name is dushyant dhavle and i had ordered zebronics zeb-axon bluetooth speaker of rs. 1350 in amazon on 08 july 2019 and after 15 july 2019 i returned this order due to personal reason. And on 19 july 2019.
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond...
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V
Vishal kotahri
from Delhi, Delhi
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delivery boy collected extra cash

Address:411037

Today received a parcel on cod. Its price was 489. But delivery boy told that its 497. My mother told him its 489 but he argued again for rs 497. Then he took 500 rs and told he have no change is it legal? It is not matter of rs.11. Its matter of service you provide to your customer & rude and wrong behaviour with my mom... She is a senior citizen also facing problem of low vision.

Order no[protected]
Awb[protected]...
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