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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 407

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B
bharathijai
from Sivagiri, Tamil Nadu
Sep 4, 2019
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Address: Appario Retail Private Ltd * Anjaneya Infrastructure Project No.38 & 39, Soukya Road, Kacherakanahalli, Hoskote Taluka, Bangalore Rural District Bangalore, Karnataka, 560067, 560067

I have received my boult audio probass curve neckband in-ear wireless
Earphones with latest bluetooth 5.0 without vibration, ipx5 sweatproof headphones with long battery life & flexible headset with in-built mic (Black)| b07lg59npv (B07lg59npv) on 13.08.2019. On product was not working in properly because i want it to be exchanged or.
The product details are as under:
Boult audio probass curve neckband in-ear wireless
Earphones with latest bluetooth
Cost-1499
Order no:[[protected]]
Gstin:29aalca0171e1zv

Invoice number-ka-blr[ka-blr[protected]]

Sold by:
Appario retail private ltd
* anjaneya infrastructure project no.38 & 39,
Soukya road, kacherakanahalli, hoskote taluka,
Bangalore rural district
Bangalore, karnataka, 560067
Amazon India customer support has been notified about the posted complaint.
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    C
    Cloggin Mick
    Sep 4, 2019
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    On aug. 5th my checking account was charged $110.55. Reference number 22431066s2dzsydm9. Description "amazon.com*ma6lv7so2 amzn amzn.com/bill wa. I would just like to know what this charge was for. My name is mary j. Alvarez. Can you please look into this matter and give me a detailed description of this transaction. It
    Does not have to be 350 words long!
    Amazon India customer support has been notified about the posted complaint.
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      A
      Albin kt
      from Alwaye, Kerala
      Sep 3, 2019
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      Address: T-361, 6th Floor, Tower No. 8, ITC Park,CBD Belapur, Navi Mumbai 400614, Mumbai City, Maharashtra

      Dear sir,

      I Request you sir please help me
      I am losed my money fake job offer

      Job Name:Amazon delivery boy job
      Web site:Amazon-hr.in

      I have receved job offer message to my mobile number from Am-amazon on August 28 th and accepted my job request on

      There demanded please pay security deposit for amazon delivery boy job amount 4450/- given bank account on August 30th
      Kattamuri veerababu
      [protected]@AXISBANK
      UPI transaction ID[protected]

      I am deposited 4700/- to given bank details on September 3th and send the deposited slip to [protected]@amazonjobs.online
      And

      they are sent to me this message
      Dear Friend According To Our Amazon Terms And Condition Letter You Have Not Deposited The Security Amount Today Then Our HR Team Is Canceling Your Job Request

      be credited to your account via upi account today afternoon 1 o clock
      And I was told to please refund my money and not refund my money I will complain to media and lebor office
      My UPI account [protected]
      +1 photos
      Amazon India customer support has been notified about the posted complaint.
      Sep 03, 2019
      Updated by Albin kt
      This is my job offer letter

      I want to delivery boy job or my money refund my accounts
      South Indian Bank
      Account number : [protected]
      Ifsc code : SIBL0000230
      I saw vaccancy in Quikr for data entry in amazon India Pvt Ltd applied for the job they conduct interview through telephone and ask me to wait for selection confirmation .next day they call and told me iam selected and check the email and also send me offer letter application form and QR code for sending money rs 1500 for security uniform and I'd card and will Refund after completing 7 days training .I paid the money bcoz when I try to scan the code it mention the amazon name and also the offer letter are also very clear about their terms but one thing they not properly say about the job location next day received another call ask rs 5000 for starting salary account in hdfc and apply for mediclaim also send account opening form in hdfc ask scanned signature and personal bank account details .I feel something fishy so I not paid the amount bcoz without knowing the job location and also without complete the training how they start bank account
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        S
        sanjiv_swe2111
        from Mumbai, Maharashtra
        Sep 3, 2019
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        Address: 711201

        Order#[protected] / ordered product 23rd july and product not delivered till date. We call them 3-4 times and they give no resolution and they ask for time again and again. Product was ordered as gift of birthday of family member. Neither they were aware what to do if vendor is not dispatching product nor they are arranging it from any other vendor. Every time false commitment from amazon india service team asking for time.
        Amazon India customer support has been notified about the posted complaint.
        Customer service is pathetic
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          D
          Deep ji
          from Silvassa, Dadra and Nagar Haveli
          Sep 3, 2019
          Resolved
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          Resolved

          Address: Deep talkies Jakat naka, Vadodara, Gujarat, 300024

          Dear all,
          I would like to inform you that my name is deepak kumar.
          My register mobile number is [protected]. Today between 03:00 pm, i call to your amazon customer care number[protected] regarding unblock my amazon account & after that my call pick up by mr. Rishi he inform his designation is csa and hi is from pune. I side demanding to him that i want to talk with his senior. But he clearly denied me & also he inform me that me just time pass with him after that he disconnect my call hence me very frustrated for your agent solution's kindly check & take the action agent against as per terms & regulation.

          Regards,
          Deepak kumar
          Sep 4, 2019
          Complaint marked as Resolved 
          Still Not getting satisfactions Resolutions from amazon team & also no one contact to me, so i request you to please cancel or close my complaint...
          Amazon India customer support has been notified about the posted complaint.
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            S
            Sophie1985
            from Mumbai, Maharashtra
            Sep 3, 2019
            Resolved
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            Resolved

            I ordered 1 suit and amazon cancelled it by themsef, now not giving return
            After hundreds of follow ups still no response recieved and they are just harrassing.

            They keep saying will give will give

            Its being very hectic now, i would have got atleast interest on my money not sure what make amazon lured with 1009 rs

            Cheap

            Please help

            Order id :[protected] (1009 rs)
            Email id - webmail. [protected]@gmail.com
            Mobile no - [protected]
            Sep 20, 2019
            Complaint marked as Resolved 
            Amazon solved it
            Amazon India customer support has been notified about the posted complaint.
            Sep 10, 2019
            Updated by Sophie1985
            when will the amazon revert my money

            I recieved an email from customer support saying .. " we wont revert now "
            and they they immediately reverted the emaail back

            Sent email to [protected]@amazon.in
            still no response

            CHEATERS!!
            Sep 17, 2019
            Updated by Sophie1985
            amazon still not returning @AMazon
            Sep 18, 2019
            Updated by Sophie1985
            Amazon India is a complete fraud, they are not returning my 1009 rs.., funny it is
            I have debited 8057 amount on 24/08/1985 on 24 Aug 2019 on hdfc credit card and statement showing debited from ( Amozon prime services amzn.com/bill...My mobile number and I'd is [protected]

            not refunding my money since july 14 2019 - Comment #3525918 - Image #0
            I have debited 8057 amount on 24/08/1985 on 24 Aug 2019 on hdfc credit card and statement showing debited from ( Amozon prime services amzn.com/bill...My mobile number and I'd is [protected]
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              S
              Shristy Jaiswal
              from Noida, Uttar Pradesh
              Sep 3, 2019
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              Address: Flat no 303, ajit apartment phase one Karbala road Beside Yash Palace bilaspur, Gautam Buddh Nagar, Uttar Pradesh, 495001

              I have ordered some stuff from Amazon and returned them as well, so I haven't get my refund money till now, I contact Amazon and SBI regarding for the same they didn't respond me, but Amazon provided me the reference no of refund money #[protected]
              Now I want to claim or file chart distribute as soon as possible. Please refund my money.
              Amazon India customer support has been notified about the posted complaint.
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                D
                dsb00715
                Sep 3, 2019
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                Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), 560055

                The worst, idiotic and stupid service I have ever seen from Amazon India. This response that I got from them was ridiculous. I think they've started fooling customer these days. I have placed an order MI band 3 (black) and not received that yet but they claim that they've delivered it to the right address and they will not take any action even if I didn't receive it
                order id:[protected]
                I'm attaching a picture which tells that order has been delivered on 21st august. But I never received it.
                I've talked with customer care executive on 26th August and they said, the order will be delivered next week. and when I called them this week, they're saying that sorry according to us it's delivered at right place. Now my only question as a customer is that if you're a customer, will you ever be satisfied with this? What is my mistake? I can give it a try to understand that sometimes order gets delivered to false address but Can't you give refund or at least place return and get it back from the same place where you delivered? I request a refund on this or they deliver a product
                Amazon India customer support has been notified about the posted complaint.
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                  V
                  VijayK1508
                  from Mumbai, Maharashtra
                  Sep 2, 2019
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                  Address: Malad East Mumbai, Mumbai City, Maharashtra, 400097

                  I purchased a Whirlpool refrigerator from Amazon India. On the next day, there was an issue with the cooling. On Amazon India's instruction we called the Whirlpool service engineer, who inspected the refrigerator and noticed a manufacturing defect and asked us to get it replaced. We informed Amazon, who promised a replacement within 24 hours. We furnish all necessary documents i.e. service engineer's report, copy of the bill and pictures of the defected refrigerator to Amazon, but haven't received any response.

                  Vijay Karande

                  [protected] / [protected]@gmail.com
                  +1 photos
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                    M
                    monu0002
                    from Jaipur, Rajasthan
                    Sep 2, 2019
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                    Address: Jaipur, Rajasthan, 302004

                    This message is regarding the issue that I have faced recently with amazon.com
                    I have ordered a canon Eos 1300D dslr camera with order id[protected] 25 August 2019.
                    the product is not delivered by amazon to me and the item is missing in my box.
                    when I have register complained to amazon customer care and he said to me that give me five days to check and we will refund or replace your order . after five days I call to customer support person to tell me that I can not replace your item. I am a valuable customer of amazon and I have two accounts on amazon. I have ordered 5 lack plus rupees product for both accounts till now.
                    it is very unfair to me where is my order. I have paid to you the total amount of my order.
                    I think that Amazon is a good website and has a very big name in the market to buy the product but I was Wrong it is very bad to buy and I have felt a very bad experience with you .you are destroying your name with doing this type of things.
                    first time I had this issue with you after order 5 lack rupees plus product.
                    Amazon India customer support has been notified about the posted complaint.
                    Sep 11, 2019
                    Updated by monu0002
                    No no one not notified about this to me, please contact amazon to help me about this and refund or return my product
                    Sep 11, 2019
                    Updated by monu0002
                    you are doing fraud with customers
                    Amazon has send the money but it has not come in my account. They have also send me refund reference no., Ant was issued on 19 Aug 2019 but still not come in my account

                    item missing in my order and not deliver by amazon - Comment #3526743 - Image #0
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                      K
                      Keshu67
                      from Delhi, Delhi
                      Sep 2, 2019
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                      I ordered trekking shoes from amazon.in and the size did not fit me. The shoes i received was in a bubble wrap without a box. Now i wanted to return the package but the pick up boy won't take it back saying that the box is missing. I spoke to the customer service but they kept saying that the package will get picked up tomorrow guaranteed. And they kept creating the return request but but each time the pick up boy kept on cancelling the return request saying that he needs a box. A box that i never recieved. How the hell am i supposed to give them something that i never recieved. They are trying to sell me these shoes forcefully. I really dont know what to do now.
                      Amazon India customer support has been notified about the posted complaint.
                      I cancelled my order on 10th of august but the refund is still in process.It is already 20 days i hope you can help me get bqck my refund

                      won't return package or refund my money - Comment #3526148 - Image #0
                      I did not sign for amazon prime. Please credit my charge card back the 12.99 . Thank you Connie glass
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                        G
                        Gaurav Lakhera
                        from Mumbai, Maharashtra
                        Sep 2, 2019
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                        Address: Sonesta Residency, 7th Cross, 560075

                        Order date-20-aug-2019
                        Order #[protected]
                        Order total-23, 106.01 (1 item)

                        As promised by amazon.in of 20 aug, instant discount of 10% using indusiand bank credit card emi transaction.
                        I applied my indusland bank credit card to avail that discount but didn't see discount amount.
                        I called customer care on same day (20-aug)
                        And they told i can go ahead and order, post 3-4 hours i will be getting my discount amount.
                        I did same and not got till now.
                        It's been 11 days to follow with amazon but solution provided yet.
                        They always says you were eligible of this discount so you should get but further that no update until i reach them again.
                        +1 photos
                        Amazon India customer support has been notified about the posted complaint.
                        Sep 05, 2019
                        Updated by Gaurav Lakhera
                        No update from Amazon.in end always fake promised from poor customer care end.
                        As of now my money has not been credited to my account even though it's been 17 days.
                        I got following message from HDFC bank
                        "ALERT:Rs 199.00 spent via CREDIT Card xx9953 at AMAZON1258399 on[protected]:23:33:33 without PIN/OTP.

                        Credit Card number - [protected]

                        When called HDFC bank, they said need to call AMAZON customer care
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                          S
                          Saashi R
                          from Mumbai, Maharashtra
                          Sep 2, 2019
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                          Payment made via indian bank debit card and payment is sucess and the transaction failed.. And amazon says they refunded but i haven't received the payment still now.. I have contacted indian banks branch but they say nothing can be found from the referance number amazon sent..
                          Amazon order i'd:[protected]
                          Payment of 99rs
                          Refund referance number: 171290
                          Amazon mail : [protected]@gmail.com
                          Amazon India customer support has been notified about the posted complaint.
                          Plz refund my money of Returns package on my further bank account.
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                            V
                            Varshil1329
                            from Ahmedabad, Gujarat
                            Sep 1, 2019
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                            Since i have requested amazon india to yranfer my amazon pay balance to my bank account.
                            Since last 10 days there are saying it will be done within 24hrs
                            Always when i call them they put the call on hold for long time and al last say that there is no such request regarding transfer of my pay balance.
                            Every time they say that they are launching tt by which they will tranfer but this is day 11 still i haven't received my refund...
                            +1 photos
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              soubu
                              from Tellicherry, Kerala
                              Sep 1, 2019
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                              First they sent me a defective piece, which was delayed for 3 days. First they where not ready to take back the phone. They confuses the customer regarding the return. They then refunded the money in amazon pay balance and shows the delivery date to be a week ahead. Contacting the service center about the long gap of delivery, the executive said to cancel and reorder. It was today and now i got no refund and they say it will take 3 days to get my money back. See i had been running behind this for more than a week. They do not even clearly mention their policy,.
                              Amazon India customer support has been notified about the posted complaint.
                              Sep 01, 2019
                              Updated by soubu
                              they are not ready to give a clear answer even after all my grievances to the issue . i try contacting the service centre now they say they can only refund me after 2 to 3 days. look how i got fooled. after i get the money to my account ordering it again can cause delay. the product is samsung galaxy m30 which cannot be store bought, it is only available online.
                              Sep 01, 2019
                              Updated by soubu
                              by checking other complaints i can see that it is not only my case. please take this into consideration. my last order tracking id is[protected]. one thing i need to add is that the service staffs confuses us. one say ull get it by today .one says 2 to 3 days now one says 7 to 8 days. i then told to arrange a call back. then the executive on the phone talked to me as this was my mistake.
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                                V
                                Varshol Shah
                                from Rajkot, Gujarat
                                Sep 1, 2019
                                Resolved
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                                Resolved

                                Since i have requested amazon india to yranfer my amazon pay balance to my bank account.
                                Since last 10 days there are saying it will be done within 24hrs
                                Always when i call them they put the call on hold for long time and al last say that there is no such request regarding transfer of my pay balance.
                                Every time they say that they are launching tt by which they will tranfer but this is day 11 still i haven't received my refund...
                                +1 photos
                                Aug 10, 2020
                                Complaint marked as Resolved 
                                Amazon India customer support has been notified about the posted complaint.
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                                  S
                                  Sarath prakash
                                  from Delhi, Delhi
                                  Sep 1, 2019
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                                  Address: Amazon india

                                  I booked a products from amazon before last month. Unexpectedly the order were cancelled because of there problem carrier could not locate and another product were also replaced and refunded amount does not reflect on my account. Total amount i need to get back is 1148/- and the transaction reference number is 311491 and my bank is state bank of india. Kindly take an attention to my problem. Thankyou
                                  +3 photos
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                                    Venketachalamuk
                                    from Mumbai, Maharashtra
                                    Sep 1, 2019
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                                    Address: 400080

                                    Hello,

                                    i recently ordered a BlueStar Window A-C and it cannot be installed. Despite speaking to your very rude officers, they refused to take it back and offer a full refund. If the matter is not settled, I shall be taking legal action in the consumer court and various online forums.

                                    Regards,
                                    Vijay
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Nisha Vs
                                      from Vellore, Tamil Nadu
                                      Sep 1, 2019
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                                      Address: vellore, Vellore, Tamil Nadu, 632007

                                      I have ordered Pantry items in Amazon on 04.08.19 for Rs.14476.55. My order got cancelled even though money has been debitted from my Credit card. I was told that my refund will be done in 5 working days. But still on 01.09.19 i have not received my money. Amazon customer care is now asking me to contact bank customer care.
                                      +1 photos
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                                        A
                                        achuthavrao
                                        from Mumbai, Maharashtra
                                        Aug 31, 2019
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                                        Address: Ambady, Udupi, Karnataka, 574105

                                        I am nagaraj, on 25/8/19 couple of jio recharge (Of 99rs, 69 debited from axis as i used 30rs amzon pay balance) attempts were failed, my axis account debited twice & only one of them has been refunded.
                                        When i contacted amazon regarding this, they confirmed me that the other pending refund amount will be refunded by evening but i didn't get my refund amount.

                                        Issue 2:
                                        Order #:
                                        [protected]
                                        Today the delivery boy is claiming that only one of the item has been paid, the other one is cod product (Though both the items have been paid through my axis debit)
                                        We got only 1 product, he refused to deliver the other product as he was demanding to pay for that.

                                        I've attached the screenshot of all 3 payments by axis.

                                        Plz contact
                                        [protected]@gmail.com
                                        [protected]
                                        +1 photos
                                        Amazon India customer support has been notified about the posted complaint.
                                        Aug 31, 2019
                                        Updated by achuthavrao
                                        Issue 1

                                        order IDs
                                        #[protected]
                                        #[protected]
                                        Sep 01, 2019
                                        Updated by achuthavrao
                                        Please have some courtesy to respond .

                                        Issue 2- PFA for more clarity

                                        Sep 01, 2019
                                        Updated by achuthavrao
                                        payment details

                                        Sep 01, 2019
                                        Updated by achuthavrao
                                        Amzon did not contact me!! I spoke to amazon customer care ( for 59:57mins) they could not justify. They are not ready to refund 362rs as the product I got is of 239 & I had paid 561rs.
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