Amazon India Complaints & Reviews

I bought a product on amazon and the offer was to get 150 rupees cashback for minimum purchase of 300 rupees from amazon. The price of product which I bought was 635 rupees but I have received only 59.4 rupees of cashback till now. I order that product on 12 January 2022 and today is 6th February. I have contacted them many times but they ask me to wait and have not credited cashback till now.

Am ordered a book of NDA preparations of Rs.799 by Amazon at date of 19 January 2022, ( order id 408 -[protected] ) but after cancellation of my order refund didn't credit to my account .reference referral number[protected].

Refund didn't credit by Amazon in my account .RRN[protected].

I have returned Samsung m12 mobile phone in the month of January..still no one is coming to pick up the product..I have raised complaint more than 4 times bt it is not solved..I will buy new mobile only after returning of this mobile.. I just want to know when will the pick up person come and pick up the moblie phone…tracking no:[protected]

I ordered Television from Amazon on 17/01/22 for Rs.28, 990 and i cancelled my order on 18/01/22 and i received Rs.54 on 18/01/22 on my amazon pay account which i paid from there and rest amount Rs.28, 936 i paid via debit card and i have not received that amount till date 05/02/22. I tried to contact their customer care but they are also not able to help me. I also raised this issue on twitter but now there also they stopped replying my tweets. I asked them for Refund Reference Number they are also not providing me the same. Everytime they tell me to wait for more 3 days or 5 days. Please help me out in this.

ORDER #[protected]
two to three times connect with amazon customer care still no one come to pick up damaged order. kindly arrange to pick up the order.

I purchased a from Amazon and make payment from dhani one freedom card but that time payment was declined it is already one month completed Amazon customer service are saying that they didn't recieved amount but when I went to dhani indiabulls office they provided me the transaction statement and it was successful but we are not getting refund transaction date 28/13/2021. and the amount is 908., . My contact number [protected]. Pls resolve its already been a month. Order I'd is [protected]. Account is in name of Arshad Ahmed
Pls resolve this problem

I ordered panasonic automatic rice cooker in Amazon online shopping on 6November2021 . And they gave delivery date for that product on 6December2021.In that date I will not get any product from Amazon. So I called Amazon customer care for this delivery problem they not responding properly to my call. So this problem happening for about 3 month still I will not get my product which I ordered from amazon. So please solve my problem as soon as possible. I want my refund for this product. Thank you

I have ordered a power bank but after paying money my account got blocked without any reason and amazon is not refunding me

[protected] order I'd
Sir I ordered a OnePlus earbud but received different model OnePlus neckband then I contact Amazon for this they investigate after that say said they provide right product I've the unboxing video also OnePlus red cable club which is unique for every OnePlus product and that's the evidence with qr prove they didn't listen anything cut call refuse to listen Amazon is a very fraud company please provide me resolution . Here I attached the product what I received and the product I'd .

Sir I ordered a OnePlus earbud but received different model OnePlus neckband then I contact Amazon for this they investigate after that say said they provide right product I've the unboxing video also OnePlus red cable club which is unique for every OnePlus product and that's the evidence with qr prove they didn't listen anything cut call refuse to listen Amazon is a very fraud company please provide me resolution . Here I attached the product what I received and the product I'd .

In 10 feb 2021, I was given a @SamsungIndia phone that had been bought on @amazonIN . The payment was made in FULL. For some days now I have been getting messages from @Flipkart

your device is blocked as payment for flipkart smart upgrade plan is overdue

contact in amazon customer care I talked to Pooja, she said there is a technical problem, you go to Samsung service center and you will unlock the phone.

I went to Samsung service center then they said talk to flipkart, do their payment paid, flipkart will unlock the phone.

I had returned a product on December 31 with order id:[protected] but my Amazon page still says 'Return started'. I contacted customer service after a few days and they were rude about it and said the return was cancelled and there was a verification error.

I am in despair as it is a costly item and I am being punished for an error on Amazon's side. I have lost both the item and my money. I did not expect such service from Amazon considering I am an old customer. I need my refund.

Amazon is neither delivering the product nor refunding but marked as delivereD. I had an issue with the order which worth 1lakh and the order delivery got messed up due to the ignorance of the delivery boy I am behind this issue since 25 jan 2022 with no resolution.

I have received lot of false promises on resolution date. They are just fooling around
Order id
[protected]

Dear sir
I purchased Invento 0408mm DC micro coreless magnetic motor 25000rpm ... 4 pieces with full payment Rs.420/- by debit card on 19 January and I return this product on 25 January but I have not received my refund in my bank account till now.
Where as Amazon.in challenge that he successfully processed my in my bank account but why it no credit in my bank account??
So sir please resolve my this issue and kindly provide my refund in my bank account as soon as possible!!

I purchased pack of 2 invento 0408 micro DC coreless motor 25000rpm 4 pieces ...at amazon.in on 19 January and payment done by debit card with Rs .420+420 two times per two orders and I return this product on 25 January but I have not received my total refund amount (Rs.840) in my bank till now . Amazon.in challenge that he successfully processed my refund in my bank account in his ends and timeline of refund credit to my bank is over. So please provide my refund in my bank account as soon as possible!!

This is in regards to misleading information shared in purchasing iphone13 and total protection plan for 1 year, I tried placing order for iphon 13 with mobile protection plan in single order, but due to some issue i was not able to do it, so i requested a call from Amazon for help to created a order, however they denied and asked me to order protection plan and iphone13 separately but should be bought on same day. so accordingly i placed 2 separate order for Quesscare protection plan Order Number:[protected] and Iphone13 Order Number:[protected] on 22nd Jan at 5 minutes gap, but i recieved the mobile and tried activating the policy by calling on quesscare toll free on, they said i am not eligible and asked me to cancel the plan. i called back again to Amazon on misleading in purchasing the mobile and protection plan, and asked them to collect mobile and refund the entire amount 71389.66 Rs for both orders, now they say they cannot do anything and not resolving my issue. I am calling them from last 7 dats, but no response recieved

One of your employees has texted me on Instagram after finding out my name and address

I m Maaz I ordered a Jean's and I return it but my refund in not reach my account Amazon show 23 January refund is complete but my refund is not reach my account order I'd is[protected]

Please read the entire message, it is a serious issue. I might end my life if it isn’t resolved, I am under debt.

I ordered a product from amazon.in (I live in India; Order ID[protected] for Rs. 49, 999. I ordered it from amazon.in because here it was around 15% cheaper than what I saw in the store but when I received the product it was of extremely bad quality so I returned it within the return period (On 13 January) and amazon issued my refund but the problem is I never got my refund. I contacted customer care thrice, every time I got the reply that it will be done in 4-5 days. Three weeks have passed like this with no solution, I am not employed and this amount is huge for me. Please refund my amount. I’ll be greatly thankful if I even get the assurance that it will be done. I am under debt and I can’t handle the loss that too without my mistake.

Thank You.