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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 131

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V
Vijay parmar001
from Indore, Madhya Pradesh
Feb 8, 2022
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Address: Kalapipal dist shajapur Madhya Pradesh

I make a UPI transaction rupees 1300 on 29 December 2021 and it is still pending. Refrence nu[protected] and I want it refund immediately because amount debited from my account.
Amazon India customer support has been notified about the posted complaint.
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    Parth Nayani
    from Nalasopara, Maharashtra
    Feb 8, 2022
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    I had placed my order on 17/01/2022 from Regd Mobile No. [protected] for IFFALCON Television and paid Rs.28, 990 via debit card.
    And i cancelled my order on 18/01/2022 for size issue and the same was cancelled and my refund was initiated but still i haven't received the same till date 08/02/2022.
    I tried to reach your customer care team they are just telling me to wait for more 5 days everytime i call them. They told me my refund is initiated but the refund reference number is not generated and I don think it take this much time to generate refund reference number.
    I also raised this issue on twitter but there also your social media team is not responding on my tweets. Its been more than 20 days, this is how you cheat people by holding their hard earned money, i didn't knew this is what you do to your customer. It was my 2nd order with Amazon and it is my worst experience ever.
    Infact I'm suggesting people not to use Amazon.
    Tell me when i will receive my refund or else i will be left with no option but to file an FIR against you for cheating and fraud case for stealing money. This will lead to legal case also against you.
    So try to close this matter as soon as possible.
    Amazon India customer support has been notified about the posted complaint.
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      A
      Ajay7771
      from Keralapuram, Kerala
      Feb 8, 2022
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      Dear sir,
      I ordered my phone by Amazon Republic Day sale. I received the defected phone. I replaced it but received the used phone second time. Hence I asked for my refund.
      The phone was returned on 3/2/22. Its been 6 days but I am still waiting for my refund.
      Its a huge amount of Rs. 34, 990.
      Please refund my amount immediately as I have other expanses to do.
      Here are my details.

      Name - Ajay Kaushik
      Email - [protected]@gmail.com
      Order#[protected]
      Product - Samsung Galaxy S20 FE 5G

      Please find the screenshot attached

      I shall be thankful for my immediate refund.
      Amazon India customer support has been notified about the posted complaint.
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        P
        Princys
        from Mumbai, Maharashtra
        Feb 7, 2022
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        I have ordered an item on 4 feb and it was having scratches on screen and sound issue and even after complaint they have not returned it till now.
        Kindly escalate this and ask them to return because their executives are asking me to send screen shot again and again which i have already done and not returning it.
        Amazon India customer support has been notified about the posted complaint.
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          R
          Riddhisattwa Bhattacharya
          from Kolkata, West Bengal
          Feb 7, 2022
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          Invoice/Warranty slip serial number mismatch with product

          I bought Apple Airpods Pro on 6th February, 2022 and they provided a invoice /warranty Pslip with wrong serial number which doesn't .match with product serial number and hence the product doesn't come under warranty. When contacted to resolve the issue they are giving fake dates to give a new invoice and also they are denying to provide replacement. Support executive was harassing me by asking for written documentation on whether the apple...
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          K
          Kunwar_dpk
          Feb 6, 2022
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          Kdm varani m8 earphone which mrp is 299 or they charged me 319 plus delivery charges.
          Amazon India customer support has been notified about the posted complaint.
          Feb 06, 2022
          Updated by Kunwar_dpk
          I

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            D
            Dr. vishal
            Feb 6, 2022
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            Address: Primary health care center kem ,karmala solapur pin 413223
            Website: Amazon.in

            So i have ordered this product on 20th January which is i got on 25th January that product was defective never worked. So i have placed return request but nobody came to pickup my order nor i got refund till date 6 feb.
            So i have called them multiple times but everytime they said that pick up guy will come in next 2 3 days
            Amazon India customer support has been notified about the posted complaint.
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              A
              Aditya Soni 8864
              from Jaipur, Rajasthan
              Feb 6, 2022
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              Address: India
              Website: www.amazon.in

              I bought a product on amazon and the offer was to get 150 rupees cashback for minimum purchase of 300 rupees from amazon. The price of product which I bought was 635 rupees but I have received only 59.4 rupees of cashback till now. I order that product on 12 January 2022 and today is 6th February. I have contacted them many times but they ask me to wait and have not credited cashback till now.
              Amazon India customer support has been notified about the posted complaint.
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                M
                marvel universe
                Feb 5, 2022
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                Website: Amazon

                Am ordered a book of NDA preparations of Rs.799 by Amazon at date of 19 January 2022, ( order id 408 -[protected] ) but after cancellation of my order refund didn't credit to my account .reference referral number[protected].
                Amazon India customer support has been notified about the posted complaint.
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                  M
                  marvel universe
                  Feb 5, 2022
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                  Refund didn't credit by Amazon in my account .RRN[protected].
                  Amazon India customer support has been notified about the posted complaint.
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                    S
                    Ss2411
                    from Chennai, Tamil Nadu
                    Feb 5, 2022
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                    I have returned Samsung m12 mobile phone in the month of January..still no one is coming to pick up the product..I have raised complaint more than 4 times bt it is not solved..I will buy new mobile only after returning of this mobile.. I just want to know when will the pick up person come and pick up the moblie phone…tracking no:[protected]
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                      Parth Nayani
                      from Nalasopara, Maharashtra
                      Feb 5, 2022
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                      Address: B/101, Paras Apartment, Opp D.K.Motors, Achole Road, Nalasopara East

                      I ordered Television from Amazon on 17/01/22 for Rs.28, 990 and i cancelled my order on 18/01/22 and i received Rs.54 on 18/01/22 on my amazon pay account which i paid from there and rest amount Rs.28, 936 i paid via debit card and i have not received that amount till date 05/02/22. I tried to contact their customer care but they are also not able to help me. I also raised this issue on twitter but now there also they stopped replying my tweets. I asked them for Refund Reference Number they are also not providing me the same. Everytime they tell me to wait for more 3 days or 5 days. Please help me out in this.
                      Amazon India customer support has been notified about the posted complaint.
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                        J
                        jainmudit26
                        Feb 5, 2022
                        Resolved
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                        Resolved

                        Address: devi dayal jain & sons, main Bazar

                        ORDER #[protected]
                        two to three times connect with amazon customer care still no one come to pick up damaged order. kindly arrange to pick up the order.
                        Feb 23, 2022
                        Complaint marked as Resolved 
                        Amazon India customer support has been notified about the posted complaint.
                        Feb 09, 2022
                        Updated by jainmudit26
                        Still, No pick arranged till date or no one pick the delivery kindly arrange advance payment to me. so that i should be free. whenever u free to pick up...
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                          Arshad9002
                          from Kolkata, West Bengal
                          Feb 5, 2022
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                          I purchased a from Amazon and make payment from dhani one freedom card but that time payment was declined it is already one month completed Amazon customer service are saying that they didn't recieved amount but when I went to dhani indiabulls office they provided me the transaction statement and it was successful but we are not getting refund transaction date 28/13/2021. and the amount is 908., . My contact number [protected]. Pls resolve its already been a month. Order I'd is [protected]. Account is in name of Arshad Ahmed
                          Pls resolve this problem
                          Amazon India customer support has been notified about the posted complaint.
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                            Thasneem rahman
                            Feb 4, 2022
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                            Address: Hyderabad

                            I ordered panasonic automatic rice cooker in Amazon online shopping on 6November2021 . And they gave delivery date for that product on 6December2021.In that date I will not get any product from Amazon. So I called Amazon customer care for this delivery problem they not responding properly to my call. So this problem happening for about 3 month still I will not get my product which I ordered from amazon. So please solve my problem as soon as possible. I want my refund for this product. Thank you
                            Amazon India customer support has been notified about the posted complaint.
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                              Harsh1234567
                              from Kalayat, Haryana
                              Feb 4, 2022
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                              I have ordered a power bank but after paying money my account got blocked without any reason and amazon is not refunding me
                              Amazon India customer support has been notified about the posted complaint.
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                                Surya Pratap Singh 7
                                from Bhubaneswar, Odisha
                                Feb 3, 2022
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                                [protected] order I'd
                                Sir I ordered a OnePlus earbud but received different model OnePlus neckband then I contact Amazon for this they investigate after that say said they provide right product I've the unboxing video also OnePlus red cable club which is unique for every OnePlus product and that's the evidence with qr prove they didn't listen anything cut call refuse to listen Amazon is a very fraud company please provide me resolution . Here I attached the product what I received and the product I'd .
                                Amazon India customer support has been notified about the posted complaint.
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                                  Surya Pratap Singh 7
                                  from Bhubaneswar, Odisha
                                  Feb 3, 2022
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                                  Address: Mumbai

                                  Sir I ordered a OnePlus earbud but received different model OnePlus neckband then I contact Amazon for this they investigate after that say said they provide right product I've the unboxing video also OnePlus red cable club which is unique for every OnePlus product and that's the evidence with qr prove they didn't listen anything cut call refuse to listen Amazon is a very fraud company please provide me resolution . Here I attached the product what I received and the product I'd .
                                  Amazon India customer support has been notified about the posted complaint.
                                  Feb 05, 2022
                                  Updated by Surya Pratap Singh 7
                                  I send the red cable club with qr that they can verify by warranty but still they refusing then after i asked provide link then I can send unboxing video they still refuse to change decision, i ordered 5k product but received lower model now even they didn't talk properly and unmanner rude what type of ecommerce please look after my case Amazon always fraud with coustemer please ban that

                                  Feb 08, 2022
                                  Updated by Surya Pratap Singh 7
                                  I send the qr code which can only provide by saller or company they didn't accept it they didn't show investigation details The coustemer should know after provide the warranty card with qr code of the warranty card and necessary documents in email and 7-8 dats of long time wait for this, they says that investigation finished we can't proceed refund or replacement & when I ask provide me the investigation details where I can check and initiate a consumer coat complain about this they just not listening anything just cut call end chat it's direct fraud and play with coustemer feeling please look into this case

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                                    KARSAN ANAVADIYA
                                    Feb 3, 2022
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                                    In 10 feb 2021, I was given a @SamsungIndia phone that had been bought on @amazonIN . The payment was made in FULL. For some days now I have been getting messages from @Flipkart

                                    your device is blocked as payment for flipkart smart upgrade plan is overdue

                                    contact in amazon customer care I talked to Pooja, she said there is a technical problem, you go to Samsung service center and you will unlock the phone.

                                    I went to Samsung service center then they said talk to flipkart, do their payment paid, flipkart will unlock the phone.
                                    Amazon India customer support has been notified about the posted complaint.
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                                      Karooo
                                      from Mumbai, Maharashtra
                                      Feb 3, 2022
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                                      Resolved

                                      I had returned a product on December 31 with order id:[protected] but my Amazon page still says 'Return started'. I contacted customer service after a few days and they were rude about it and said the return was cancelled and there was a verification error.

                                      I am in despair as it is a costly item and I am being punished for an error on Amazon's side. I have lost both the item and my money. I did not expect such service from Amazon considering I am an old customer. I need my refund.
                                      Feb 5, 2022
                                      Complaint marked as Resolved 
                                      The issue has been resolved. Thank you Amazon.
                                      Amazon India customer support has been notified about the posted complaint.
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