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Amazon India Complaints & Reviews

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Updated: Nov 18, 2025
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P
parveenkumarvats
from New Delhi, Delhi
Jan 4, 2022
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I was suppose to get the refund amount of RS 6799 from Amazon
They have processed on 27 Dec 2021, but still it has not reflected in my account.

They have provided me the reference number which is as follows:

Refund Reference # 30005413621355228127613

Kindly look into the matter.
Amazon India customer support has been notified about the posted complaint.
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    P
    parveenkumarvats
    from New Delhi, Delhi
    Jan 4, 2022
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    I was suppose to get the refund amount of RS 6799 from Amazon
    They have processed on 22nd Oct 2019, but still it has not reflected in my account.

    They have provided me the reference number which is as follows:

    Refund Reference # 30005413621355228127613

    Kindly look into the matter.
    Amazon India customer support has been notified about the posted complaint.
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      I
      Imsu Pongener
      from Kolkata, West Bengal
      Jan 4, 2022
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      Address: Nagaland

      Amazon delivered me a different product which I immediately initiated a return request mentioning that I was delivered a wrong product. The product was collected the following day and my return was active . Upon reaching the team, after all returning the product amazon declined my query by saying I have returned a different product and now they are not refunding my money and saying they cannot do anything but keep the money . I request you to please help bring justice in this matter.
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        T
        THe Small Bomb
        from Noida, Uttar Pradesh
        Jan 4, 2022
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        Address: INDIA

        Dear sir/mam,
        I ordered a smartwatch from amazon(Order id - #[protected]
        I got a defective watch, the watch works automatically without using, also the straps are missing.
        I tried contacting your team but did not get resolution they ended the chat without my consent.
        I request you to please initiate a full refund for the same.

        Thank you
        Amazon India customer support has been notified about the posted complaint.
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          S
          Shubham Agawane
          from Mumbai, Maharashtra
          Jan 4, 2022
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          Address: I don't know

          I want to return product which i ordered, and my order is picked up on 27 december and expecting refund 3 to 6 days but today is the 8th day of refund expecting from amazon still not refund i.e SD card of 64gb i.e. of rs 648 pay on delivery which is not added to my bank account I hope that I will get my refund of Rs648 only uptill 8 january i.e.4-5 business days as it is told by Nida mam
          Thankyou
          Amazon India customer support has been notified about the posted complaint.
          Reference No:[protected]
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            A
            a10man
            from Chennai, Tamil Nadu
            Jan 4, 2022
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            Address: Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram(W), Bangalore-560055

            Hi,

            I have raised the warranty issue for my TCL TV with Amazon on 22nd December 2021. I purchased the product from www.amazon.in on 19th March 2019 and the product has 3 years of warranty. It stopped working on 19th Dec after which I lodged the complaint with TCL, their technician came and said that display has to be changed and since it is in warranty it will be done by TCL itself. In evening, I got a call from TCL that since I have purchased TV from amazon so the warranty was only 18 months and they gave it to me in written as well(attached for your reference) so they cannot change it without cost. I called amazon and logged the complaint(reference number - 8056), I uploaded all the necessary documents and amazon told me that the issue will be resolved within 48 to 96 hours. It's almost 14 days since I am following up with amazon and everytime they are saying you have to wait for 48 hours for the resolution. Need your intervention in getting my TV replaced or in getting the refund of the product.

            Thanks in advance.
            +3 photos
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              J
              jainbhavya0001
              from Chennai, Tamil Nadu
              Jan 4, 2022
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              I have return my order on amazon for which amount Rs. 202 has to be credited in my bank account by 30th december 2021 but it didn't credited as of now. Bank and amazon both told me to filed a complaint against this.

              Bank name - Central Bank of India
              Account number - [protected]
              My name - Bhavya Jain
              Refund amount - 202 rs
              Refund reference number - #525742

              Please do the needful and refund my amount as soon as possible.
              Amazon India customer support has been notified about the posted complaint.
              Jan 04, 2022
              Updated by jainbhavya0001
              My complaint is not resolved yet
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                M
                Meagjen Gaba
                from Ghumarwin, Himachal Pradesh
                Jan 4, 2022
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                Address: India

                I parches thro Amazon and I retan di item Amazon
                send mi refand but not credit bank account
                Amazon India customer support has been notified about the posted complaint.
                Jan 04, 2022
                Updated by Meagjen Gaba
                i hev not recive my refand form Amazon
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                  V
                  Vishalpatil5941
                  from Jalgaon, Maharashtra
                  Jan 3, 2022
                  Resolved
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                  Resolved

                  Address: At Post Pimpalgaon Hareshwar, Tal.Pachora, Dist.Jalgaon, Maharashtra, 424203

                  I ordered a product (lenevo IdeaPad Gaming 3 laptop) but Amazon cancelled it and initiate refund in original payment method Debit Card [[protected]]
                  Order I'd is
                  [[protected] ] & total amount is 59990.00 INR .
                  The Refund Reference number is [30005113571357198804763].
                  But I didn't receive my refund yet . I checked my statement but bank didn't proceed the refund .
                  Below I attached the documents as prove.
                  Kindly take the necessary steps to provide my money .
                  Thank you
                  +1 photos
                  Jan 4, 2022
                  Complaint marked as Resolved 
                  Amazon Coustomer Care No. 180030009009 Amazon Email- [email protected]
                  Amazon India customer support has been notified about the posted complaint.
                  Jan 11, 2022
                  Updated by Vishalpatil5941
                  Hello Sir/ Madam
                  My refund issue has been resolved thank u so much to help me
                  Hello Sir. May I know is your problem solved? Sir
                  Vishalpatil5941's [Complaint's author] reply, Jan 9, 2022
                  Not Yet my problem is not solved.
                  Because I have the same problem sir. That's why I'm asking you sir
                  Vishalpatil5941's [Complaint's author] reply, Jan 9, 2022
                  Have you been deceived?
                  Bhavani Orsu's reply, Jan 10, 2022
                  No, still they are not credit amount
                  Oh congrats sir! Is your money credited in your bank account?
                  Vishalpatil5941's [Complaint's author] reply, Jan 11, 2022
                  Thank u bhavani mam
                  Vishalpatil5941's [Complaint's author] reply, Jan 11, 2022
                  Thank u bhavani mam
                  Hi.. I ordered a mobile in amazon on october 27 2021 and i returned it on 3rd november .I dint receive a money in my account ..on communicating with customer care they said reference id is not generated...it has been 3 months and now they blocked me in customer care support.
                  tracking id:[protected]
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                    L
                    Lovely Ritu
                    from DELHI, Delhi
                    Jan 3, 2022
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                    Order date
                    17-Oct-2021
                    Order no
                    [protected]

                    I have ordered five kurta sets and I returned 3 as they have some issue but I got refund only for one..
                    1. INDO ERA Women's Viscose Rayon Printed Straight Kurta Palazzo With Dupatta Set(IE26KD5BR1867): Neck Lace of this kurta was not stitched properly so I returned it...
                    2.
                    Brand: ANNI DESIGNER
                    14, 541
                    ANNI DESIGNER Women's Rayon Straight Suit Set
                    I ordered a kurta set from this brand for my sister because I also bought a set from this brand and it was really good but they have delivered a kurta from Go Sri brand which was totally different in cloth material. So, I returned it...
                    But I don't get refund. So, I chat with AMAZON customer care people, they said they will resolve my issue as soon as possible but they wasted my more than 2 months and later they said they can't issue a refund because I returned a defective product and they disposed it off.
                    How can they disposed it without my consent? I paid money for those. They are mine until they issue a refund and If they are not going to refund then give me back.
                    But they cut my call without any solution.
                    I am really disappointed at AMAZON.
                    I am not going to shop anything from it...
                    They are fraud and hypocrite people...

                    Hoping for positive reply..
                    Amazon India customer support has been notified about the posted complaint.
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                      N
                      Niranjankumarmeena
                      Jan 2, 2022
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                      Address: Indira nager khatipua jaipur

                      [protected]

                      Dear sir/madam
                      I have a request
                      My name niranjan Kumar meena
                      From jaipur rajasthan
                      Amazon is fraud
                      My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
                      Fraud in my account order is fire and boltt watch but wrong item received

                      Please help me
                      My original item sent/my payment refund
                      Order I'd 405 [protected]
                      Order date 12/12/2021
                      Mame niranjan Kumar meena
                      Mob . [protected]
                      Acc.no[protected]

                      Ifsc code pytm0123456
                      Please help me
                      Thank you
                      Was this information helpful?
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                      Amazon India customer support has been notified about the posted complaint.
                      Dec 21, 2021
                      Updated by Niranjankumarmeena
                      Dear sir/madam
                      I have a request
                      My name niranjan Kumar meena
                      From jaipur rajasthan
                      Amazon is fraud
                      My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
                      Fraud in my account order is fire and boltt watch but wrong item received

                      Please help me
                      My original item sent/my payment refund
                      Order I'd 405 [protected]
                      Order date 12/12/2021
                      Mame niranjan Kumar meena
                      Mob . [protected]
                      Acc.no[protected]

                      Ifsc code pytm0123456
                      Please help me
                      Dec 23, 2021
                      Updated by Niranjankumarmeena
                      [protected]

                      Dear sir/madam
                      I have a request
                      My name niranjan Kumar meena
                      From jaipur rajasthan
                      Amazon is fraud
                      My order is fire and boltt watch in Amazon in 4999 Amount is watch order date 12.12.2021 and order received 16.12.2021 but order is wrong item received I have a complaint Amazon but not solution is Amazon customer care
                      Fraud in my account order is fire and boltt watch but wrong item received

                      Please help me
                      My original item sent/my payment refund
                      Order I'd 405 [protected]
                      Order date 12/12/2021
                      Mame niranjan Kumar meena
                      Mob . [protected]
                      Acc.no[protected]

                      Ifsc code pytm0123456
                      Please help me
                      Thank you
                      Dec 23, 2021
                      Updated by Niranjankumarmeena
                      Please help me

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                        S
                        Sanguine Anurita
                        from Chennai, Tamil Nadu
                        Jan 2, 2022
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                        My order which was not delivered to me was marked delivered, the customer executive said we cannot do anything other than waiting
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                          S
                          SantB
                          Jan 2, 2022
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                          Address: India

                          Ordered YTM Wireless Bluetooth In Ear Earbuds with Mic on Amazon India. But they delivered only rubber covers and denying to give product as described in main heading + details
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                            R
                            RAZIULLAH 2004
                            Jan 2, 2022
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                            Address: Naval hospital road 11th street periamet chennai 600003, ।

                            I have buy a tea&coffee wainding machine in your online amazon after 5days using its getting bad smell from inside the machine so I was complaint to customer care but they have not responce properly so do exchange my product as soon as possible
                            Amazon India customer support has been notified about the posted complaint.
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                              S
                              Subhashree B
                              Jan 1, 2022
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                              The product was a seller product worth of Rs 16377. The product was returned and reached seller. Seller is claiming that they have received duplicate product but i have returned the same product as received as it was not matching with the features. There is some fraud either at Amazon/Seller's courier end. Please investigate it & help me to issue my refund.
                              Amazon India customer support has been notified about the posted complaint.
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                                K
                                kalep
                                Jan 1, 2022
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                                Please note that I have ordered TGK 360 Degree Rotating Leather Smart Rotary Swivel Stand Case Cover for Samsung Galaxy Tab A 8 inch 2017 [Model SM- T380 / T385] Black on 22/12/2021 and TGK Executive Leather Flip Cover with Silicone Back Case for Samsung Galaxy Tab A 8 inch 2017 (Model SM- T380 / T385) Black on 23/12/2021 and both order return request was sent. both items were suppose to be collected on 30/12 2021 and 31/12/2021 respectively but no one has collected the items. Now on order details it showing is return window is closed. please arrange to collect the items on immediate basis and refund my money immediately
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                                  M
                                  Mohanraj Rudhvi
                                  Jan 1, 2022
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                                  Lost a huge money
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                                    P
                                    Proo Gamerr
                                    Dec 31, 2021
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                                    I ordered an gnc pro whey protein from Amazon order I’d[protected] which I got delivered on 31 of December 2021 and the box seal was broken and there was about half of the powder I called Amazon to complaint and ask for refund they are strongly refusing to take the product back and give any refund the product costs 3500 which is not a small amount pls help me get a full refund of the scam done by Amazon
                                    +1 photos
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                                      Stock Market Prediction
                                      Dec 31, 2021
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                                      Address: mumbai

                                      Ordered a kobo Trade mill on 21 march 2020 but i did not received the order . after along time amazon send a refund on 19 october 2020 of amount 16999/- but i did not received in my bank account(union bank). plz file a charge dispute so that i can get the money back.
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                                        D
                                        dinesh gudavarti
                                        Dec 31, 2021
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                                        Address: d 8 2-1 nalandha heavy water plant aswapuram bhadradri kothagudem 507116

                                        Team, I odered a samsung m12 phone from amazon. I am from USA and I ordered it for my parents as a new year gift. The phone was delivered on dec 18 2021 and december 30th I came from USA and opened the box. I saw the phone has cracks and the return window elapsed on december 25th. I never expected only one week of return window as we usually have 30 days of return period in USA, I expected the same in india.

                                        Now i Spoke with leadership team within Amazon and they are not taking the responsibility as the return window has passed and wanted me to check with samsung team.

                                        this is so frustrating as i paid for new mobile phone, which came as damaged piece and samsung warrenty doesnt cover the physical damage. n

                                        I am asking for replace of the same piece and not asking for refund of money . please help in resolving this. I am helpless here.
                                        Amazon India customer support has been notified about the posted complaint.
                                        Dec 31, 2021
                                        Updated by dinesh gudavarti
                                        order date: december 14th 2021
                                        invoice number: PNQ3-46469
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